I can't comment on the interior of this hotel, only the service, because I was unable to stay here due to their incompetence. Upon arriving and waiting for 30 minutes at check-in we were told that we would be moved to another hotel in Wembley! 45 minutes away! No one called to inform us before arriving. We were told there... more

My husband and I and my daughter and her fiance stayed here for 2 nights the rooms are described as superior double rooms. The are tiny rooms and the bed is the size of a large single. There is nothing superior about the hotel. The rooms at the back of the hotel are above a railway track it is incredible... more

Upon entering this hotel, we expected it to be very nice and relaxing. Boy were we wrong. The room was incredibly small and you had to jump onto the bed to get to the other side of the room because there was no room between the foot of the bed and the desk. The hotel staff did not speak english... more

My partner and I went to london 16th to 17th june and stayed at the kensington town hotel, got to london and it was very easy to get to , just headed for Earls court tube and it is 50yrds away. and only a 15min walk from the science museum and natural history museum also. the room was clean ,... more

there's about a train every 30 sec passing in the tunnel right below the hotel and making the whole room shake like crazy. you can't even hear the sound of the TV when a train/metro runs under. if you are offered one of the lower ground level rooms, run away, you won't be able to sleep quietly, except between 1AM... more

Took the wife for a weekend shopping trip and it was great. It left a big hole in my wallet but she was happy :-). Location was great. Harrod's was a 2min tude ride awaya and Oxford Street was 10mins on the tube. If you like Middle Eastern Food and like to Smoke Sheesha (Arabian Water pipe) Edgware Road is... more

Good location yet fairly quiet (on a side road so traffic isn't a problem). Rooms are very small, so, you wouldn't want to stay here for long. I read the reviews about the tube so I asked for a high floor, so, this wasn't a problem. Its really difficult to contact the hotel & spent hours the night before trying... more

Arrived at the hotel earlier than the 2pm check in time to be greeted by a guest at the check in asking to be moved to another room. Odd we thought. We were allocated room 405 on the 4th floor. Lift access was a bit tight from the adjacent corridor and this must rate as one of the worlds slowest... more

I booked my stay at this hotel before I read the reviews and was a bit worried. I arrived 2 hours before check in time and asked if my room is ready, the front desk clerk called housekeeping but nothing was available. I checked my luggage and was preparing to leave when the front desk clerk received a call and... more