there's about a train every 30 sec passing in the tunnel right below the hotel and making the whole room shake like crazy. you can't even hear the sound of the TV when a train/metro runs under. if you are offered one of the lower ground level rooms, run away, you won't be able to sleep quietly, except between 1AM... more

Took the wife for a weekend shopping trip and it was great. It left a big hole in my wallet but she was happy :-). Location was great. Harrod's was a 2min tude ride awaya and Oxford Street was 10mins on the tube. If you like Middle Eastern Food and like to Smoke Sheesha (Arabian Water pipe) Edgware Road is... more

Good location yet fairly quiet (on a side road so traffic isn't a problem). Rooms are very small, so, you wouldn't want to stay here for long. I read the reviews about the tube so I asked for a high floor, so, this wasn't a problem. Its really difficult to contact the hotel & spent hours the night before trying... more

Arrived at the hotel earlier than the 2pm check in time to be greeted by a guest at the check in asking to be moved to another room. Odd we thought. We were allocated room 405 on the 4th floor. Lift access was a bit tight from the adjacent corridor and this must rate as one of the worlds slowest... more

I booked my stay at this hotel before I read the reviews and was a bit worried. I arrived 2 hours before check in time and asked if my room is ready, the front desk clerk called housekeeping but nothing was available. I checked my luggage and was preparing to leave when the front desk clerk received a call and... more

We booked the hotel via a site called http://www.londonpremierhotels.co.uk. This is a 3+* hotel Fact is we booked another 4* hotel (paddington). We got moved here by the circuit cause this was overbooked, they said. As we got in the room it was in bad hygene conditions...liening was dirty and changed only 2 days after. Unacceptable....indeed! As we got there... more

I booked a deluxe double room online and arrived at the hotel greeted by a friendly staff. I was directed to a room on the ground (basement level). From the time I left the reception area I was not prepared for what I was about to experience. Upon leaving the elevator, there are one/two bathrooms in front of the elevator... more

Probably the worst night's sleep ever. I slept in room H201 which they called the mezzanine level- it was the old broom cupboard off the stairs. The room was extremely small that I couldn't get the cupboard door open in order to get the ironing board out...the shower room was not really ensuite, you had to take your room card... more

Having booked a room in the Shaftesbury Paddington for its proximity to the railway station, my nightmare began when my flight from Glasgow was delayed. So when I finaly arrived at the hotel four hours late at one am I was just exhausted and desperate to get into my bed. So I was less than pleased to learn that due... more