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Eccleston Square Hotel

37 Eccleston Square, London SW1V 1PB, England
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86%
Ranked #156 of 1,054 Hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
TravelingWilburry Helsinki
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78 reviews from our community

Traveler rating
    48
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    9
    2
    0
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37
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Helsinki
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A very nice and stylish small hotel with great design, all gadgets and very friendly personnel. From the moment I walked in I felt as a guest. It's not quite what Hempel used to be, but very close. Good breakfast, very clean, everything works. You have your privacy but get the attention when needed. Walking distance to Sloane Square, Victoria,... More

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Kristina V, Assistant Hotel Manager at Eccleston Square Hotel, responded to this review

Dear TravelingWilburry, Thank you for taking the time to write such a pleasant comment! Its really lovely to read them first thing in the morning. I will make sure our team is aware as well. I'm really happy that you enjoyed and embraced all that our hotel can offer. We are quite different form other hotels and that's what helps... More

Newcastle Upon Tyne, Tyne And Wear
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great hotel, lots of tech if you're that way inclined. Not sure why I would need to change whether the glass in the shower was opaque or not?! Breakfast was nice however at £18 it was way too expensive.

Review collected in partnership with this hotel

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Kristina V, Assistant Hotel Manager at Eccleston Square Hotel, responded to this review

Hi Hannah W, Thank you for sharing your experience with us. We know how busy our guests could be, so we really do appreciate it. One of our signature features in all the rooms is Smart Glass. We did have a lot positive feedback from our guests and it’s my personal favourite as well. The room feels spacious, in some... More

Southampton
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for a special weekend away, lovely hotel set in a beautiful street. The facilities are amazing, the staff friendly and the hotel immaculate. We will definitely look to stay again. Perfect.

Review collected in partnership with this hotel

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Kristina V, Assistant Hotel Manager at Eccleston Square Hotel, responded to this review

Hi Marc E, Thank you so much for taking the time to share your experience with our TripAdvisor readers. We are pleased to hear that you chose us for your special weekend getaway. It’s true that hotel is really ideally located. It’s in a serene Victorian neighbourhood, however not far from Victoria station and other famous London attractions. I hope... More

Hellerup
1 review
3 of 5 stars Reviewed 6 days ago NEW

Good: Cleaning, breakfast and location. Not so good: small rooms and the internet. They want to put to much into to little space - both in restaurant and in room. very high tech rooms - almost too much.

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Kristina V, Assistant Hotel Manager at Eccleston Square Hotel, responded to this review

Dear Andreas D, Thank you for your feedback. I am glad that you took the time to share your feedback, as it is vital for us to understand what all of our guest’s make of the hotel. I'm sorry to hear that you found your room too small, for your liking. I think designers used the space very wisely and... More

Yeovil, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Everything about this hotel was spot on and exceeded my expectations. The room was utterly fabulous and I particularly liked the massaging bed, tv in bathroom and polarized glass. Ordered room service which arrived promptly and was reasonably priced. Staff have impeccable manners and breakfast was varied and delicious. Will definitely stay again when in London.

Was this review helpful? Yes 1
Kristina V, Assistant Hotel Manager at Eccleston Square Hotel, responded to this review

Hi LisaDennis_13, Fantastic! I'm really thrilled that your enjoyed your stay and experienced all the benefits that Eccleston Square Hotel can offer. I will pass your kind words to my colleagues. See you soon! All the best, Kristina kristina@ecclestonsquarehotel.com More

Kettering, Northamptonshire
1 review
5 of 5 stars Reviewed 1 week ago

We had a wonderful stay! The staff were friendly and had a good knowledge of the area. The room was a very high quality and clean. We had everything we needed and more! We would stay here again when we are in London.

Review collected in partnership with this hotel

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Kristina V, Assistant Hotel Manager at Eccleston Square Hotel, responded to this review

Hi Lyyn N, Thank you for taking the time to leave us such a nice feedback about your recent stay with us. It really does mean a lot to us. We strive to achieve perfection and our guest feedback is one of the main assets that keeps moving us forward. We hope that we will have a chance to welcome... More

Santa Monica, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Some are super tiny. Room 107 is good. But the photos on the design hotel website are somewhat misleading. Wifi was good. Room is with a lot of touch sensors for lighting. Bed was very comfortable. Not much of a lobby or bar

Review collected in partnership with this hotel

Was this review helpful? Yes
Kristina V, Assistant Hotel Manager at Eccleston Square Hotel, responded to this review

Dear ers258, Thank you for your feedback. I am glad that you took the time to share your feedback as it is vital for us to understand what all of our guest’s make of the hotel. We do provide more technology than most hotels, our aim is to make it so that it is an enhancement to the room. I'm... More

Paris
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice, smart and design hotel giving on a charming place, located right beside Victoria station.The service is perfect.Excellent technology. The hotel is very quiet The picnic in the park is unforgettable!

Review collected in partnership with this hotel

Was this review helpful? Yes
Kristina V, Assistant Hotel Manager at Eccleston Square Hotel, responded to this review

Dear Marie Laure N, Thank you for your time in reviewing Eccleston Square Hotel! It’s always nice to receive comments from our guests. I’m thrilled that you enjoyed your stay with us. Our team members definitely are doing their best to make your experience special and THE ONE to remember. I do agree that our picnic is a unique treat... More

Surrey, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

Slow check-in, mediocre service, average breakfast and maintenance works being carried out during our stay made for a very disappointing night away. No warning of maintenance works during the booking process.

Review collected in partnership with this hotel

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Kristina V, Assistant Hotel Manager at Eccleston Square Hotel, responded to this review

Dear SimonEllis1, I would like to thank you for your feedback. I’m really sorry that we didn’t meet your expectations this time. Repainting of the façade has to be done at one point and we did our best to do everything possible to minimise the impact of this undertaking. Informational notice was published on our website, I do apologise if... More

Langenthal, Schweiz
Top Contributor
74 reviews 74 reviews
30 hotel reviews
101 helpful votes 101 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Yes, OK. It is a “design hotel”… a hotel of BAD design. Gadgetry and pretty materials cannot compensate for bad design. There is a prerequisite to the successful integration of modern gadgetry into a hotel room. One must want to stay in the room long enough to use it. This is not the case here. This room is a source... More

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Eccleston_S_Hotel, Owner at Eccleston Square Hotel, responded to this review

Dear Ravenshaw. It is always very useful for us to receive guest feedback, especially from a very experienced global traveller such as yourself. We have taken your comments on board and will try to use your feedback to improve our offering wherever possible. This being said, we were quite confused by the fact that you had already stayed with us... More

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Additional Information about Eccleston Square Hotel

Address: 37 Eccleston Square, London SW1V 1PB, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
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Also Known As:
Eccleston Square Hotel London, England

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