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Hilton London Paddington

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146 Praed St, London W2 1EE, England
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Hilton London Paddington
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Hilton London Paddington
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2,255 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton London Paddington
See the most recent reviews
Bainbridge Island, Washington
Top Contributor
351 reviews 351 reviews
42 hotel reviews
519 helpful votes 519 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is literally on top of Paddington station with both rail and underground right there. We came in on the Heathrow Express in a mere 15 minutes door to door. All of our sightseeing was connected by short rides on the underground. The hotel is a very old building that has been upgraded to a Hilton. Our room was... More 

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HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Malice6, Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. We were sorry to hear that there been several elements with which you were not completely... More 

Liverpool, United Kingdom
Top Contributor
529 reviews 529 reviews
108 hotel reviews
331 helpful votes 331 helpful votes
5 of 5 stars Reviewed 1 week ago

stayed in a tower room - absolutely fantastic. New, clean, spacious, beautiful bathroom and most of all a very comfortable bed. Breakfast was good, use of the executive lounge was excellent. All in all a fab stay.

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HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Jilllian, Thank you for taking the time to write such fantastic comments in your review. It is extremely rewarding to hear that our guests have had a memorable experience with us and that you would recommend our Hotel to others. We look forward to welcoming you back to Hilton London Paddington again in the very near future. Yours sincerely... More 

Lymington, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I've used the Paddington Hilton when in transit through London on several occasions. It is an excellent hotel with high quality facilities and very helpful staff. Also represents very good value for money.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Arnold R, Thank you for sharing a fabulous 5-star review of our Hotel. It is gratifying to know that you had a great time in London and the icing on the cake was your stay at Hilton London Paddington. We take pride in delivering high levels of service standards and it is delightful to learn that we were able... More 

London, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

We try to arrange our check in after a long haul flight on BA12 from Singapore in the early morning hour at 7.00am on 10/5/2015. I recently become a Gold HHonors member (528597585) and my wife done our booking through BA/Hilton hotel travel partnership programme. At the front desk we were serve by a staff by the name of Antonio,... More 

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HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Peter T Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. Thank you for being a loyal customer and choosing to stay with us on numerous... More 

Bakersfield, California
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Last visited in 2011 and appears renovations have occurred. Room very comfortable and free wi fi by booking on Hilton.com. Opted for breakfast as flash sale made it a value for 2. Problems with service both at front desk and luggage hold. Without elaborating I found this aspect to have gone downhill. Also unable to get change for a 20... More 

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HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear jerwick, Thank you for choosing to stay at Hilton London Paddington and thank you also for taking a few minutes to leave your review following your visit. We are delighted to hear that you liked the Hotel and that you had enjoyed your stay. We do look forward to welcoming you back to the Hotel again in the not... More 

Whitland, United Kingdom
Top Contributor
107 reviews 107 reviews
25 hotel reviews
187 helpful votes 187 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked purely on location for ease of business on this occasion, staying one night as all my travelling centered in & around Paddington, and you have a certain min.standard at a Hilton so that gives a little piece of mind usually too. Work was paying so only a standard double sadly, which is a tad snug but perfecty functional for... More 

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HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear MJHowells, Thank you for choosing to stay at Hilton London Paddington and thank you also for taking a few minutes to leave your review following your visit. We are delighted to hear that you liked the Hotel and that you had enjoyed your stay. We do look forward to welcoming you back to the Hotel again in the not... More 

Dawlish, United Kingdom
Top Contributor
53 reviews 53 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

Very convenient hotel for Paddington and therefore HEATHROW via express. However, rooms are very noisy and mine overlooked the station, not a problem but the men working on the station roof or somewhere around the hotel WERE a problem at 7.20am! Also overlooked noisy air con fan from station concourse. Awful!

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HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Jan D, Thank you for your comments on our Hotel. We are very disappointed to hear of your experience on this occasion. Please accept our sincere apologies as this is not the usual level or standards that we aim to achieve. We hope that in the near future you will allow us another opportunity to accommodate you at Paddington... More 

Huntsville, Alabama
Contributor
16 reviews 16 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel's location is hard to beat if one is in London and needs access to trains, the Underground or Heathrow. To & from Heathrow is 15 minutes via the Heathrow Express. Don't even need to go outside to get from Paddington station to the hotel (entrance by Starbucks on the 2nd floor of the station). The area around the... More 

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HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear JohnnyT256 Thank you for taking the time to write such fantastic comments in your review. It is extremely rewarding to hear that our guests have had a memorable experience with us and that you would recommend our Hotel to others. We look forward to welcoming you back to Hilton London Paddington again in the very near future. Yours sincerely... More 

Nottingham, United Kingdom
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is wonderfully located right at the Paddington railway station, with perfect connection to the west of England (Bristol, Birmingham, Oxford, Gloucester), to Heathrow airport, and to the tube lines within London. The hotel's reception is quite large and grand, and there is also a small reception stall by the main executive lounge, which is usually quieter and faster.... More 

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HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear MartinFGM, We cannot thank you enough for leaving us a grand 4-star review! It gives us such great pleasure to learn that overall everything about our Hotel ensured that you had a pleasant and comfortable stay. Our team members aim to ensure that guests are cared for, valued and respected at all time and we are very pleased to... More 

Fort Collins, Colorado
Contributor
16 reviews 16 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I spent one night here as a layover between Eastern Europe and North America. The location was perfect. 15 minutes from Heathrow via the Express, and it was fine for a business hotel, but I would not stay here for vacation. There was a conference that reserved the entire Steam Bar and overwhelmed the lobby bar. The front desk was... More 

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HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear BethCo4, Thank you for choosing to stay at Hilton London Paddington and thank you also for taking a few minutes to leave your review following your visit. It is gratifying to know that overall everything about our Hotel ensured that you had a pleasant and comfortable stay. We were sorry to hear that there had been some elements with... More 

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