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Hilton London Paddington

4.0 of 5 146 Praed St, London W2 1EE, England
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Hilton London Paddington
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Hilton London Paddington
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1,995 reviews from our community

Traveler rating
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    881
    305
    125
    73
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287
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635
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
    (1995)
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    (436)
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There are newer reviews for Hilton London Paddington
See the most recent reviews
Stockholm, Sweden
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I've stayed at the Hilton Paddington before and this trip lived up to my expectations. I find the hotel to be clean, comfortable and quiet. I am also a big fan of the central location and closeness to the Heathrow express, Tube, Hyde Park etc. I will certainly be going back.

Was this review helpful? Yes
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear MurrayHives, We cannot thank you enough for leaving us a grand 5-star review! It gives us such great pleasure to learn that overall everything about our Hotel ensured that you had a pleasant and comfortable stay. Our team members aim to ensure that guests are cared for, valued and respected at all time and we are very pleased to... More 

Edinburgh, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed one night with family. Rooms are ok, issue is the service and attitude. Breakfast ok, but somewhat crowded and did not feel 4 star surroundings. When we checked in at 2 pm our room was not ready and therefore the bags had to be stored. When we arrived back at 11.15 pm - Front desks had no staff in... More 

Was this review helpful? Yes 2
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear NDMEdinburgh, Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. We were sorry to hear that there had been several elements with which you were not... More 

Winchester, United States
1 review
3 of 5 stars Reviewed 1 week ago

Lack of elec outlets, esp in bathroom, was extremely inconvenient. Front desk staff was not particularly helpful or friendly. Exec lounge and breakfast were nice conveniences. Pasanna (concierge) was very helpful in giving us information about things to see and do.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Linda P, Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. Your comments about Breakfast, our Executive lounge and our concierge staff are much appreciated. We... More 

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This hotel has the worst service the front desk was rude and had no manners. I had asked for a late check out and they told me 4 pm is fine . When I came down at 4pm they charged me 20 pounds extra for over time and when I explained the situation the lady and man in the front... More 

Was this review helpful? Yes
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Antonio M, Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. We were shocked to hear you had such an experience at the front desk and... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

We had our Xmas party and spent a lot of money senior head front desk really rude checking in and out. Hilton gave said they would give us a complimentary room for arranging a work party when getting to the venue senior staff front desk said the room is available from 3-7 we explained that our event finish at 12... More 

Was this review helpful? Yes 1
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Chamer2014, Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. We were sorry to hear that there had been several elements with which you were not... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We arrived late, about midnight, exhausted and were treated to a great upgrade to a room with a deck and beautiful view. The next morning we were treated to a delicious breakfast in a room overlooking Paddington Station. The hotel arranged for a private tour of London for us since our time was so limited. it was reasonably priced and... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear janc715, Thank you for sharing a fabulous 5-star review of our Hotel. It is gratifying to know that you had a great time in London and the icing on the cake was your stay at Hilton Paddington. We take pride in delivering high levels of service standards and it is delightful to learn that we were able to exceed... More 

Road Town, Tortola
Top Contributor
54 reviews 54 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Connected through to Paddinton Station this perfectly positioned for overseas visitors arriving through Heathrow. Convenient to the West End without being in it with those corresponding higher prices. So its reasonably priced comparatively and the small suite I was given was just fine. However the hotel is showing signs of wear and tear - for example holes worn in the... More 

Was this review helpful? Yes 2
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear marcus w, Thank you for choosing to stay at Hilton London Paddington and thank you also for taking a few minutes to leave your review following your visit. We are delighted to hear that you liked the Hotel and that you had enjoyed your stay. As you already noticed, exciting times are ahead at the Hotel as we are... More 

Torpoint, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Although more expensive than some hotels in area, the quality is a lot better (some of the other so-called hotels in the area are awful) and you're guaranteed a good night's sleep. Excellent location for breakign travel between Heathrow and locations W of London served by Paddington railway station

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Stephen K, Thank you for sharing a fabulous 5-star review of our Hotel. It is gratifying to know that you had a pleasant stay at Hilton London Paddington. We take pride in delivering high levels of service standards and it is delightful to learn that we were able to exceed your expectations. Exciting times are ahead at the Hotel... More 

Luxembourg
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights over the weekend. Arrived just before 3 pm and were able to go up to our room. Staff ok. Room spacious, bed comfortable, wifi good (booked online so internet was free). Bathroom clean and spacious. Did not have any breakfast or meals. Main advantage of the hotel is its location- fabulous for Heathrow Express and... More 

Was this review helpful? Yes
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear trilux69, Thank you for leaving us a grand 5-star review! It gives us such great pleasure to learn that overall everything about our Hotel ensured that you had a pleasant and comfortable stay. Our team members aim to ensure that guests are cared for, valued and respected at all time and we are very pleased to hear that our... More 

Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Staying at this hotel was like stepping back into 1982 - in an episode of Ashes to Ashes. After my train was cancelled, I found myself needing to stay an additional night in London. Having stayed for several nights in another Hilton Property, I decided that this Hilton would be great as the location was convenient and after all, it's... More 

Was this review helpful? Yes
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear KevinEmbleton, Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. We were sorry to hear that there had been several elements with which you were not... More 

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Hotel Summarization (Beta)

What travelers say

  • Heathrow Express(64)
  • Executive Lounge(26)
  • Train station(19)
  • Hyde park(15)
  • Great location(12)
  • Very good(9)
  • Next morning(3)
  • Art deco(3)

Additional Information about Hilton London Paddington

Address: 146 Praed St, London W2 1EE, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Paddington / Maida Vale
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton London Paddington 4*
Number of rooms: 365
Reservation Options:
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Also Known As:
Hilton London Paddington Hotel London
London Hilton
Hilton Paddington
Hilton London Paddington England
Hotel Style:
#245 Luxury Hotel in London
#266 Business Hotel in London
#273 Romantic Hotel in London
#315 Family Hotel in London

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