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Hilton London Paddington

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146 Praed St, London W2 1EE, England
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1 room 1 guest
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Hilton London Paddington
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2,487 Reviews from our TripAdvisor Community

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    1,091
    387
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
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    (598)
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Cambridge, England, United Kingdom
Level Contributor
48 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

I travelled back from Hong Kong on business and arrived back at Heathrow mid-afternoon. I decided to spend a night at this hotel to recover from the flight and chose it (a) because I got a good deal on Booking.com and (b) because it was right next to Paddington and Heathrow Express. The hotel has Art Deco features. The room... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
155 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here a few times over the years basically because its easy from Heathrow on the Heathrow Express right to the Hotel in Paddington station. This time the staff were good enough to upgrade me to The GWR Tower Rooms which have all been refitted and are very comfortable....if you staying here look for offers on th GWR rooms which... More 

Was this review helpful? Yes
Level Contributor
77 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here one night on business this week and after a decade of staying in Hiltons in central London I was pleasantly surprised to find the new GWR Tower Rooms. Brand new, immaculate and tidy. Even had a turn-down service without asking which is rare these days. Nice exclusive GWR Tower Exec Club which is separate and more exclusive than... More 

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sydney
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is right on top of Paddington Station but you don't hear a thing. A very busy hotel and when we arrived they did not have us booked in even though we had booked through a travel agent many months prior to our stay. Luckily there was a room available. Cassie on the front desk even though only being... More 

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Bellevue, Washington
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a great room. We were only staying one night in London and we wanted to be close to the airport. This hotel is perfect as it is near the heathrow express. The room I booked is a suite in the west tower. Amazing room, with three stories and a great deck. Get this room if you can and feel... More 

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HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear DerrickConnell, Thank you for taking the time to write such fantastic comments in your 5-star review. It is extremely rewarding to hear that our guests have had a memorable experience with us and you have felt like a prince. We look forward to welcoming you back to Hilton London Paddington again in the very near future. Yours sincerely Alex... More 

Adelaide, Australia
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for a theatre night. Selected for its proximity and direct entry to Paddington Station. Room selected via online checkin was not available but was offered another room, available immediately at 13:30. Club level, executive club offered a good range of sandwiches, wraps, cakes and coffee, sufficient for a light lunch. Room very well appointed, soft, v fluffy towels... More 

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HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear moffnme, Thank you for being a loyal Guest and for taking the time to write such fantastic comments in your 5-star review. It is extremely rewarding to hear that our guests have had a memorable experience with us and will keep returning to the Hotel. We hope you enjoyed your theatre night and hope to welcome you back to... More 

Bel Alton, Maryland
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed at this hotel twice in August 2015--once using United Mileage Plus miles & once paying. Using the miles, the room was large for a London hotel room & perfectly adequate. When paying for a room (& I am a Hilton Honors member), the room was HUGE and the bathroom was much bigger than in the "miles" room. The view... More 

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HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Carolrife, Thank you for taking the time to write such fantastic comments in your 5-star review. It is extremely rewarding to hear that our guests have had a memorable experience with us and that you would return to the Hotel in the future. We are delighted to hear that you liked the superb location of our Hotel, our rooms... More 

Moncton, Canada
Level Contributor
158 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
4 of 5 stars Reviewed 1 week ago

We took a train from Windsor into Paddington Station then it was a very short walk to the hotel. We were only in the lobby 5 minutes and someone had a bag stolen. The desk clerk told us it happens a lot because the station entrance is right in the lobby....but it happens a lot in London, also saw a... More 

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HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear kitten50, Thank you for taking the time to write such fantastic comments in your review. It is extremely rewarding to hear that our guests have had a memorable experience with us. We are very sorry to hear about your experience on your short trip to London and hope you never come across a similar situation in the future. We... More 

Orange, California
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here one night on our way home to US thinking it would be easy to take Heathrow Express. Ended up getting a good deal using the hotel's car service to the airport. The room was somewhat spacious for 3....2 adults and a teenager. Bathroom large and lots of counter space. Breakfast was included and there were many hot... More 

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HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear LSAida, Thank you for choosing to stay at Hilton London Paddington and thank you also for taking a few minutes to leave your review following your visit. We are delighted to hear that you and your family liked the Hotel and that you had enjoyed your stay for the short span of time you had. We hope to welcome... More 

Sydney, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

After staying at the Hilton in Melbourne Australia and more recently in Queenstown New Zealand we were looking forward to the Hilton in Paddington. Our disappointment started at the check in where, as we were early (after flying half way round the world) we were told that our room was not yet ready. That was fine however we received absolutely... More 

Was this review helpful? Yes 1
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear SteveBell_1, Thank you for taking the time to review our Hotel; we really do appreciate your feedback as it is only through comments such as this one that we are truly able to improve our services. We are very disappointed to hear of your experience with some of the staff on this occasion. Please accept our sincere apologies as... More 

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