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Hilton London Paddington

4.0 of 5 146 Praed St, London W2 1EE, England
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Hilton London Paddington
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Hilton London Paddington
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1,995 reviews from our community

Traveler rating
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    881
    305
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    73
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287
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (319)
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English first
  • All months
    (1995)
  • Mar-May only
    (436)
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Barnstaple, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

I actually travelled to this hotel from Devon with a local coach firm, but would not hesitate to stay here again and travel by train. The hotel actually has easy access to the the main Paddington Station and underground links, from the hotel foyer via a glass archway. Excellent for easy booking in with cases directly from the station. The... More 

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Tualatin, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

I was not treated well. I was charged a pet fee, even though my dog is documented. Since it was not a Guide dog it was denied the benefits of being a service dog. Apparently the manager at this hotel only considers a guide dog a service animal.

Review collected in partnership with Hilton Hotels & Resorts

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2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Hotel is a great location and perfect if your train is leaving paddington station.... The front desk are very helpful and accommodating.... Let me check in early etc.... But the breakfast is average at best, coffee a disaster !!! and typically not cheap..... My suggestion if you want a light breakfast go to Star Bucks ( literally outside the hotel... More 

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The Netherlands
Top Contributor
110 reviews 110 reviews
97 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Traveling from Heathrow with the Heathrow express you are actually at the hotel. Good size lobby with adequate seating and a very nice exc. lounge on the ground floor. Efficient check in and the room was very large with comfortable seating area and working desk. Ample storage space and a good size bathroom with bath and shower. The bed itself... More 

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Ballyclare, United Kingdom
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I have stayed in this hotel a few times and can confirm that the staff get more unfriendly by the visit. Almost taken for granted!! Room itself was OK and location is great for London whilst being only 15mins away from Heathrow. However being charged £ 4.75 for a small bottle of water is extortionate by any measurement. For this... More 

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Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Is there really any need to exploit an already difficult situation. Hilton Paddington hold your head in shame. It was difficult enough to manage the delays and flight cancellations following the failure of air traffic control at Heathrow on Friday without you actively moving to rack rate for rooms. I witnessed the price hike three times within an hour to... More 

Was this review helpful? Yes 2
london, United Kingdom
1 review
3 of 5 stars Reviewed 6 days ago NEW

Location good but reception could have been more friendly! When checking in, I was just given my room key and had to ask how to get to my room, where the lifts were, where was breakfast etc. Family room was just a double with a put up bed - not much room for the cost. Won't bother staying again, will... More 

Review collected in partnership with Hilton Hotels & Resorts

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HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Mark B, Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. We were sorry to hear that there had been several elements with which you were... More 

Danville, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Hilton Paddington is my go-to hotel for London. I'm a Brit living in the US. When I arrive at Heathrow, I want to get quickly to a hotel but be in London ready for action. This hotel is perfect for that thanks to the Heathrow Express. It is well-connected for going anywhere in London. It's a great hotel. I only... More 

Review collected in partnership with Hilton Hotels & Resorts

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HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear John B, We cannot thank you enough for leaving us a grand 5-star review! It gives us such great pleasure to learn that overall everything about our Hotel ensured that you had pleasant and comfortable stays with us so far. Our team members aim to ensure that guests are cared for, valued and respected at all time and we... More 

Milwaukee, Wisconsin
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The Hilton Paddington is extremely convenient to Heathrow via the Heathrow Express and has good Underground service to locations throughout the city. There are also a good selection of restaurants within walking distance. The hotel itself is decent, with some issues. The hot water for showers is, at its best, warm water with unpredictable bursts of scalding water. Some days... More 

Was this review helpful? Yes 1
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear MitchMeg, Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. It is gratifying to know that you liked the location and the breakfast. We were sorry... More 

Frankfurt, Germany
Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

The only great thing about this Hilton is its location. 15 minutes with the Heathrow express and you dont even have to leave the train station. Ive never seen a Hilton this worn out. The rooms are so terribly old. The lobby looks untidy and the entrance red carpet dirty. The receptionist Gracia was very friendly and Concierge Jonny with... More 

Was this review helpful? Yes 3
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Linda C, Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. We were sorry to hear that there had been several elements with which you were... More 

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Hotel Summarization (Beta)

What travelers say

  • Heathrow Express(64)
  • Executive Lounge(26)
  • Train station(19)
  • Hyde park(15)
  • Great location(12)
  • Very good(9)
  • Next morning(3)
  • Art deco(3)

Additional Information about Hilton London Paddington

Address: 146 Praed St, London W2 1EE, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Paddington / Maida Vale
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton London Paddington 4*
Number of rooms: 365
Reservation Options:
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Also Known As:
Hilton London Paddington Hotel London
London Hilton
Hilton Paddington
Hilton London Paddington England
Hotel Style:
#246 Luxury Hotel in London
#266 Business Hotel in London
#273 Romantic Hotel in London
#315 Family Hotel in London

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