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The Trafalgar Hotel

#306 of 1,052 Hotels in London
Certificate of Excellence
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2 Spring Gardens | Trafalgar Square, London SW1A 2TS, England
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The Trafalgar Hotel
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1,836 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portage, Michigan
2 reviews
5 of 5 stars Reviewed yesterday NEW

Outstanding location - right on Trafalgar Square, and with 3 tube stations (Leicester Square, Charing Cross and Embankment) all within a short walk (each with different lines, making it easy to get most anywhere in London with just one ride). Rooms were sufficiently big and very clean. Staff was outstanding -- always friendly and incredibly helpful! Provided great recommendations --... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 2 days ago NEW

Myself and my friends booked this hotel for a weekend in London, we thought we'd treat ourselves to somewhere a bit nicer than a Premier Inn or Travelodge as a treat, and it wasn't worth the money. Positives - very comfortable beds, I got a great nights sleep which is rare in a hotel. Clean rooms, not dated. Brilliant Location... More 

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Level Contributor
1 review
5 of 5 stars Reviewed 2 days ago NEW

Pros: 1. Allows the option for a early check in for a fee, and if they can't get it you aren't charged. 2. In the political, geographical, and cultural center of London 3. Rooftop restaurant/drinks with great views of London and specifically Trafalgar Square 4. Best breakfast I've ever had 5. Modern feel with purple and green being the main... More 

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This is such a great hotel in a perfect location, on Trafalgar Square. It is within steps of an Underground station, three blocks from a National Railway station and in the heart of busy London. Yet the hotel is intimate and an oasis away from all that noise and crowds. Our room was nice size with a King bed. It... More 

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Sykesville, Maryland
Level Contributor
130 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is getting to be my "go-to" London hotel! Its a great place to stay for business in London. The rooms are (as always) very comfortable, and the staff very friendly. Its is everything I need in a business hotel: Quiet, comfortable, great restaurant (and bar) and a fantastic staff. Kudo's this trip to the manager, who will also make... More 

Was this review helpful? Yes
Agustin C, Guest Relations Manager at The Trafalgar Hotel, responded to this review

Dear Giant_Stride_SCUBA , I am very pleased to know that you had such a good time with us and we really value your kind comments about the hotel and the staff. I hope we can welcome you back soon at The Trafalgar. Warmest regards, Agustin Cervo Guest Relations Manager Agustin.Cervo@Hilton.com More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I have seen nicer dorm rooms than our hotel room. First and foremost, the room we reserved was not available at check-in. We paid extra for a room with a king-sized bed, but wound up with a full sized bed a roll-away. Second, the air-conditioning was useless. It didn't even take the edge off the heat and humidity in the... More 

Was this review helpful? Yes 1
Agustin C, Guest Relations Manager at The Trafalgar Hotel, responded to this review

Dear Hank F , Thank you very much for giving us your feedback on Tripadvisor. Kindly accept my apologies for the shortfalls you experienced during your time with us. At The Trafalgar we take all our guests comments very seriously as we value their personal opinions and feedback. Should you wish to come back please do not hesitate to contact... More 

England
Level Contributor
118 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here with friends as a treat while we were out in London, this is my second time at The Trafalgar. The hotel is beautiful on the outside, well looked after in public areas, and the rooftop bar is fantastic for views over London with cocktails. I would highly recommend visiting Bar Vista (make a booking!) If you're a... More 

Was this review helpful? Yes
Agustin C, Guest Relations Manager at The Trafalgar Hotel, responded to this review

Dear tanewman, Thank you very much for giving us your feedback on Tripadvisor. I am very happy to know that you has a good time with us and we really value your comments about the hotel. I hope we can welcome you back to The Trafalgar. Warm regards, Agustin Cervo Guest Relations Manager Agustin.Cervo@Hilton.com More 

Hampshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago

Having been a long-time Hilton customer, I was shocked at the apparent lack of basic hotel operating disciplines. The nightmare started on arrival when there was no one to help me bring in seven bags from the road where there is no parking available. Eventually, someone started to help take bags to the room but he stopped to answer someone... More 

Was this review helpful? Yes 1
Agustin C, Guest Relations Manager at The Trafalgar Hotel, responded to this review

Dear SirReg, Thank you very much for giving us your feedback on Tripadvisor. Kindly accept my sincere apologies for the shortfalls you experienced during your time with us. The Trafalgar is a small four stars hotel in the heart of London and our first priority is our guests. I am really sorry to know that this was not reflected during... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

It is a very nice high end and modernized hotel. I love their room and the FD reception are very professional and helpful too.I feel treated as a VIP and having a luxurious stay. I stayed in a few hotels in London in the past This one is so far the best. It had a promotion so i enjoyed the... More 

Was this review helpful? Yes
Agustin C, Guest Relations Manager at The Trafalgar Hotel, responded to this review

Dear Margaret L , Thank you very much for giving us your feedback on Tripadvisor. I am really happy to know that you has a good time with us and the our central location was very convenient for your visit to London. We really appreciate your kind comments about the service and the bar. I hope we can welcome you... More 

Kuwait, Kuwait
1 review
4 of 5 stars Reviewed 1 week ago

I stayed in the hotel several times in the previous years. The location is great. the hotel itself is little but staff are very helpful and friendly. The rooms are ok. The breakfast also good, though I prefer the way they used to serve the breakfast last year.

Was this review helpful? Yes
Agustin C, Guest Relations Manager at The Trafalgar Hotel, responded to this review

Dear Nisreen A, Thank you very much for giving us your feedback on Tripadvisor. I am pleased to know that you had a good time with us and that our location was great. We really value your comments about the hotel and the staff. Should you wish to come back please do not hesitate to contact me directly. Warm regards,... More 

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