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The Mad Hatter Hotel

3.0 of 5 3-7 Stamford Street | South Bank, London SE1 9NY, England
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Certificate of Excellence 2014
The Mad Hatter Hotel
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The Mad Hatter Hotel
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369 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hyde, United Kingdom
Top Contributor
69 reviews 69 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Needed a one-night stop near Waterloo as I had an early start the next day. Hotel was easy to find. Small reception area but the recepionist was very welcoming and pleasant. Lift is small. Room was very comfortable. Bathroom is a little small but functional. Food and drink menu was more than adequate. I would stay here again for a... More 

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Leeds, United Kingdom
14 reviews 14 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Impressed by this place on the whole. The Mad Hatter offers a large room, with free Wifi, a really powerful shower and a great pub attached to the hotel. The staff were all very friendly and helpful, providing a welcoming stay. Even little things such as the shower gels and shampoos were nice, and there were ironing facilities in the... More 

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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This review pertains to the restaurant only, though based on my experience there, I would definitely consider staying there in the future. My daughter, her friends, and I visited the Mad Hatter because it was near the hotel where we were staying. We found the atmosphere warm and cozy. We were served by Liam (a part owner, I believe) who... More 

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Louis T, Manager at The Mad Hatter Hotel, responded to this review

Dear "Thamesstroller" i am so glad that you enjoyed your time with us, and that you were kept entertained at the bar, i am very proud of the fact that all of my team make an effort to give our guests a memorable experience, but i was not aware that language courses had become part of the service. we are... More 

Nuneaton, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Made to feel very welcome by all hotel staff. Clean, bright rooms, plent of space. Ate at the hotel, wholesome meals, great choice especially the pies. Thanks for a great 3 days and will hopefully visit again soon.

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Louis T, Manager at The Mad Hatter Hotel, responded to this review

Dear Martyn, i am very glad that you had a great New Years eve with us and enjoy the sights and sounds of the city. we hope that you can make this a regular experience with us. More 

East Grinstead, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A great location, and great photos on the webstie. However reality was that it was all a bit tired and jaded. The rooms were reasonable, but the bathroom was in need of updating. It was wheelchair accessible bathroom, but still that is no reason for such terrible lino! The food in the pub was pretty grim. We had lunch and... More 

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Louis T, Manager at The Mad Hatter Hotel, responded to this review

Dear Maureen, i am very sorry that you did not enjoy your stay with us, we our currently in the process of refurbishing all of our bathrooms, but unfortunately we have not got around to all of them yet. i was particularly disapointed to read of your disapointment with our food, as we do pride ourselves on producing everything in... More 

Dublin, Ireland
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When visiting London on business I always try to get a hotel in the Tower Bridge area. The 4 or 5 regular names on my list were either now over company budget or fully booked. Taking a chance I booked the Mad Hatter because it was only a 15 minute walk from my last meeting on the first day and... More 

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Louis T, Manager at The Mad Hatter Hotel, responded to this review

Dear Mark, Thank you very much for your review, i am very glad that we pleasantly surprised you during your recent stay, and that you enjoyed the food at the hotel. i have shared your compliments with the rest of the team and we look forward to welcoming you back. More 

Regina, Canada
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked at the Mad Hatter via online in early fall and asked for a king bed in the room. When we got to the hotel in December after a less than fabulous train ride, we were provided a room with 2 twin beds. The staff member on duty was lovely and switched us to a room with a king... More 

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Komarno, Slovakia
1 review
5 of 5 stars Reviewed 4 weeks ago

We spend our new years eve there ,we got very nice service from Marian and Sean they were allways helpful and nice to us,they made our night much more better .the food amazing,good price and it is very close to waterloo.

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Boston, Massachusetts
Top Contributor
50 reviews 50 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 23, 2014

We had a wonderful 4 night stay at the Mad Hatter after a few long weeks of work in the UK. The hotel itself has a quirky vibe and decor without being too in-your-face about it, which was welcome after a few weeks of very boring business rooms. The location really cannot be beat. The hotel is a 5 minute... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 21, 2014 via mobile

Stayed at the Mad Hatter for just one night last May. There was a lot of construction going on across the street but it was still pretty quiet. Convenient location for a lot of the tourist sites we traveled to. The gal working the front desk was friendly and helpful. I'm not sure I would stay there again but that's... More 

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Additional Information about The Mad Hatter Hotel

Address: 3-7 Stamford Street | South Bank, London SE1 9NY, England
Phone Number:
Location: United Kingdom > England > London > London Bridge , Waterloo / South Bank / Southwark
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Mad Hatter Hotel 3*
Number of rooms: 30
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Also Known As:
Mad Hatter London
Hotel Mad Hatter
The Mad Hatter Hotel London, England
Hotel Style:
#258 Business Hotel in London
#280 Romantic Hotel in London
#368 Family Hotel in London

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Big time attractions such as the London Eye and a thriving theatre scene (compliments of the National Theatre and the Young Vic) are but a few of the reasons that Southbank is such a collectively cherished part of town. With plenty of family friendly activities and venues lined up along a pedestrianized river bank between Westminster Bridge and Waterloo Bridge, visitors can always expect a casual and festive atmosphere. On top of all the fun stuff to do at Southbank is the opportunity to simply sit back and admire photo-op views of iconic landmarks like Parliament and St Paul's Cathedral, just on across the Thames.
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