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The Mad Hatter Hotel

#310 of 1,050 Hotels in London
Certificate of Excellence
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3-7 Stamford Street | South Bank, London SE1 9NY, England
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The Mad Hatter Hotel
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The Mad Hatter Hotel
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404 reviews from our community

Traveler rating
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    63
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

A quaint old English pub run by the brewery Fullers this small hotel is close to the south bank of the river Thames near to the Tate Modern Gallery and a 10 minute walk from St Pauls on the City side of the river. Full of character and interest this hotel has a wealth of fascinating features and a warm... More 

Was this review helpful? Yes
Louis T, Public Relations Manager at The Mad Hatter Hotel, responded to this review

Dear Christine, Thank you for your review. I am very happy that you enjoyed your stay at The Mad Hatter and enjoyed our close proximity to London attractions. We look forward to welcoming you back to enjoy our homely service. Regards, Jenna More 

London, United Kingdom
Top Contributor
70 reviews 70 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the MH for a week on a family visit. The room was clean, and comfortable, with a well-appointed bathroom. However, there was a distinct lack of storage (no dessert/set of drawers, very small rod for hanging clothes). Staff was friendly and helpful. We also enjoyed the lively pub on the ground floor. Fish pie is recommended.

Was this review helpful? Yes
Louis T, Guest Relations Manager at The Mad Hatter Hotel, responded to this review

Dear Erin, Thank you for your kind comments about the hotel, I am glad you enjoyed your stay with us and enjoyed our traditional fish pie. I am sorry to hear that you were let down by the our storage, next time you stay with us please let us know. Regards, Jenna More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

As our first time in Great Britain and travelling across the water, this truly was a great bar to go to. We did not stay at the hotel but my wife and I wished we did. We looked into changing but unfortunately they were fully booked and I can see why. The atmosphere in the bar was great, there seemed... More 

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Louis T, Public Relations Manager at The Mad Hatter Hotel, responded to this review

Dear Jamie, Thank you for your lovely comments. I am glad you enjoyed your first trip to London and you received great information. I will be sure to let Jenna know that you accomplished everything that she recommended. We looking forward to having you as our guest next time you are in London. Regards, Louis More 

2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We arrived early Friday evening for dinner and drinks, bar staff were very helpful, adjusted the menu accordingly to suit my needs without any hassle. I had a brief friendly chat with a girl I think her name was holly? Anyway,she was lovely and delivered great service , will definately be returning again in the very near future :-)

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Louis T, General Manager at The Mad Hatter Hotel, responded to this review

Dear Rach, thank you for your review, i am really glad that you enjoyed your evening with us, and that my little star Holly looked after you so well, i will certainly pass your comments on to her, look forward to seeing you back at the pub soon best wishes Louis More 

northampton
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Although we didn't stay here we ate in their pub on two consecutive evenings, it was comfortable, there was a nice atmosphere not too busy but not too quiet. Had we just kept to the two evenings our review would have been 4 stars, not 3. As we were staying fairly locally it really suited us and had the third... More 

Was this review helpful? Yes 1
Louis T, General Manager at The Mad Hatter Hotel, responded to this review

Dear Skeggybaby, Thank you for taking the to write a review about your dining experience with us, i am very glad that you were looked after so well by Romario on the first 2 nights, although i am very disapointed to hear that we let you down on the third night. I would appreciate it if you could contact me... More 

Weston-super-Mare, England, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Highly recommended. The hotel is within walking distance of most of London's attractions (most can be reached in about 20 to 30 minutes) or the tube is about 10 minutes away. The hotel itself is small and friendly. The staff are lovely and very efficient. Check in and check out were quick. The room was clean and I've never had... More 

Was this review helpful? Yes 1
Louis T, General Manager at The Mad Hatter Hotel, responded to this review

Dear Mumjan, looks like you really enjoyed your stay with us, i was very proud to read the comments you made about my team, i will certainly pass them on. we look forward to seeing you again at the Mad Hatter, please contact us directly so that we can get you the best room regards Louis More 

Port Talbot, Wales, United Kingdom
Contributor
17 reviews 17 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I have stayed at this hotel many times over the year for buisness purposes and for this it is great. Rooms are OK but in need to some TLC. Downstairs is a pub which again is OK if you are there with colleagues or on your own but for couples or families it is not so good. I have also... More 

Was this review helpful? Yes 1
Louis T, General Manager at The Mad Hatter Hotel, responded to this review

Dear Kathryn, Thank you for your kind comments about the hotel, i am glad that you enjoy staying with us on a regular. Sorry but we do get busy in the pub quite a lot, but i hope that my team always find space for you. regards Louis More 

Newcastle and Gateshead, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 21, 2015

This is a lovely hotel, very quirky with interesting decor. Two things let it down. Firstly, the bathroom was a little run down and slightly unkempt. Secondly, I couldn't get hold of reception to order room service so I had to go down and order it from the bar, which is also a pub, so it was slightly awkward. Still,... More 

Was this review helpful? Yes 1
Louis T, General Manager at The Mad Hatter Hotel, responded to this review

Dear Alamoryan, thank you for your response, i am glad that you generally enjoyed your stay but i am sorry to hear about the problems that you encountered whilst trying to order room service, i wish that you had brought this to our attention a bit sooner after your stay so that i could have had the chance to fully... More 

London
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 18, 2015

My husband and I stumbled on this lovely hotel to watch the game Chelsea vs Man UTD. The pub is so cosy and comfortable, friendly staff and the food was excellent! They even provide you with free board games for entertainment and they have a large plasma screen where you can watch sport on Sky. What a great bonus to... More 

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Louis T, General Manager at The Mad Hatter Hotel, responded to this review

Dear Emanuela, i am very glad that you enjoyed your time with us, it makes me very proud to hear nice comments about my team and food. i just hope that if you are a Man U fan that you were not too devastated by the result. look forward to welcoming you back at some time in the future best... More 

Southampton, United Kingdom
Top Contributor
103 reviews 103 reviews
34 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed April 18, 2015

Last time I met up in London with two old school friends we had lunch at the Mad Hatter and all enjoyed their Steak and ESB pies and so decided to return there for more of the same. However my friends, being Scottish, noticed that the menu included Black pudding and bacon chicken breast, neeps, tatties and whiskey sauce. The... More 

Was this review helpful? Yes
Louis T, General Manager at The Mad Hatter Hotel, responded to this review

Dear Sir, thankyou for your return visit to the Mad Hatter for food, i amd sorry that the venison pie was not quite to your taste, but it is a very lean meat and can sometimes be a bit on the dry side. i do hope that this occasion does not deter you from visiting us again in the future... More 

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