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The Mad Hatter Hotel

#302 of 1,052 Hotels in London
Certificate of Excellence
Hotel website
3-7 Stamford Street | South Bank, London SE1 9NY, England
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The Mad Hatter Hotel
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414 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We've stayed at the Mad Hatter a couple of times while visiting London with a group of university students, and it is one of our favorite hotels. Right off the Thames, service great, pub right next door--a fun place!

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Louis T, General Manager at The Mad Hatter Hotel, responded to this review

Dear Roger, Thanks very much for your kind words, i am very glad that you have enjoyed your stay with us and we look forward to seeing you again in the near future best wishes Louis More 

Darwin, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Just had a night at this hotel on the last night of my trip. But I couldn't speak highly enough about the room, service, adjoining pub and just the general attention to detail. The room was spacious and modern, with all the usual amenities. Comfy bed, tv, hair drier and iron, everything you'd come to expect. It was the little... More 

Was this review helpful? Yes 1
Louis T, General Manager at The Mad Hatter Hotel, responded to this review

Dear Jon & Alison, thank you so much for you review, i am really glad that you enjoyed your time with us and hopefully see you both again in the future best wishes Louis More 

Keighley, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Reasonably priced (by London standards!) hotel in central London, situated half way between the Globe and National Theatre with easy access to the river. Room was a good size with good bathroom. Hanging space was only adequate but we managed. Also, the room was rather warm, which could be a problem in high Summer as the air on did not... More 

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Birmingham
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Slightly disappointed as the rooms and restaurant/bar did not live up to the reviews on here. Both are rough around the edges and in need of a refurb or at least a good, deep clean. Initially we had a room overlooking the street but were moved into a room overlooking a filthy, dirty backyard (complete with chefs in their whites... More 

Was this review helpful? Yes 1
Louis T, General Manager at The Mad Hatter Hotel, responded to this review

Dear Lisa, i am very sorry that you very obviously did not enjoy your stay with us, i had hoped that we had made up for the problems that we experienced with our TV system by the discount on you room. Unfortuanately the yard at the back of the hotel does not belong to us, and whilst i agree it... More 

Boston, Massachusetts
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Location and comfort was great. the room was spacious and so was the bath. What I dearly loved was the heated towel rack and so many towels as well as the biscuits that came with the tea and hot choc. tray. I picked the hotel for location since we had Globe tickets for 2 nights and it was a wonderful... More 

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Ankara, Turkey
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

London IS expensive. So are the hotels. Mad Hatter Hotel has excellent central location with reasonable prices. This is a no frills hotel. Don't expect extra services. Rooms are spacious and comfortable. Bathroom is quite big in UK standards. There's no frig in the room yet complementary water, tea, and coffee is there. Although very very central, not noisy at... More 

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Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This has got to be one of the more charming hotels in London. Friendly staff and unusually stylish rooms. Traditional British decor usually means an overload of floral wallpaper and bed spreads but here good taste has prevailed. The room was beautiful and the bed was one of the most comfortable beds I've slept in. Everything was in extremely good... More 

Was this review helpful? Yes 1
Louis T, Guest Relations Manager at The Mad Hatter Hotel, responded to this review

Dear Julio, Thank you for your review. I am very happy that you had a homely stay at The Mad Hatter, we do try to make our guests feel at home. Our location is perfect for seeing most of the major sights and I am glad everything was within walking distance for you. We look forward to having you stay... More 

Derby
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 29, 2015

None of our usual "chain store" hotels had rooms available, and this one looked interesting. Perfect location for our visit - we like this part of London - and proved to be a good choice. Lovely old pub with imaginative ceilings downstairs, real furniture in the bedroom, dreadful view but who cares, remarkably quiet, even free mint imperials in the... More 

Was this review helpful? Yes 1
Louis T, Guest Relations Manager at The Mad Hatter Hotel, responded to this review

Dear Mykanaud, Thank you for taking the time to review the Mad Hatter Hotel. I am very pleased that you enjoyed your stay with us and you loved the décor and freebies in your room. We look forward to welcoming you back in the near future. Regards, Jenna More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

A quaint old English pub run by the brewery Fullers this small hotel is close to the south bank of the river Thames near to the Tate Modern Gallery and a 10 minute walk from St Pauls on the City side of the river. Full of character and interest this hotel has a wealth of fascinating features and a warm... More 

Was this review helpful? Yes 1
Louis T, Public Relations Manager at The Mad Hatter Hotel, responded to this review

Dear Christine, Thank you for your review. I am very happy that you enjoyed your stay at The Mad Hatter and enjoyed our close proximity to London attractions. We look forward to welcoming you back to enjoy our homely service. Regards, Jenna More 

London, United Kingdom
Level Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 21, 2015

I stayed at the MH for a week on a family visit. The room was clean, and comfortable, with a well-appointed bathroom. However, there was a distinct lack of storage (no dessert/set of drawers, very small rod for hanging clothes). Staff was friendly and helpful. We also enjoyed the lively pub on the ground floor. Fish pie is recommended.

Was this review helpful? Yes
Louis T, Guest Relations Manager at The Mad Hatter Hotel, responded to this review

Dear Erin, Thank you for your kind comments about the hotel, I am glad you enjoyed your stay with us and enjoyed our traditional fish pie. I am sorry to hear that you were let down by the our storage, next time you stay with us please let us know. Regards, Jenna More 

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