The only redeeming quality of this hotel is the location. I suppose you get what you pay for, but it wasn't that cheap. You can cope with the decor being a bit tired already but the service was appaling, especially front of house which is where they should be best. The staff clearly resent their job and are treated badly... More

Went on business trip - booked 8 rooms and upon arrival was told rooms had been cancelled by Agency we booked through BUT they did have rooms available. My room had no iron or hairdryer so I asked at reception for them ASAP. 45 mins later & 3 more calls to reception they arrived. Bath shower attachment came on when... More

All the pictures looked great but the hotel quite clearly wasn't! The paint was peeling off the bedroom ceiling, there were no toiletries as you would expect in a 4* hotel (just a sachet), the room was small, the mini bar didn't have booze in it and the table lamp didn't work! Breakfast was also very poor and not an... More

ok, so this is the £24.00 deal for two afternoon tea and cocktails in a teapot - first there is no teapot so don't expect one. We were ok with cocktails although I know others have complained they weren't very good. Lots have already negatively mentioned the quality of the food etc but you have to remember it's all reflected... More

Recently visited this hotel for Afternoon Tea with cocktails on a voucher deal. The venue was beautifully designed and furnished, however, the afternoon tea experience was the worst I have ever had, both my friend and I could not eat the stuff. Ham and cheese was cheap and nasty processed, cakes looked as if they were frozen and then defrosted... More

The staff could not be faulted even if you tried, even down to the dining room staff who seemed to be under a lot of pressure at the breakfast. The rooms are very clean and comfortable even though they are small.It is very convenient for all transport, with easy walks to main tourist sites.The reception staff seem to be the... More

Stayed 3-4 times on business, each for one night. One of my favourite boutique and budget choices in London. Convenient location, well maintained rooms with good bathrooms, friendly staff. Rooms are small, but as a single business traveller ideal for a place for the night. Pippa Parker, Surrey.

I have stayed at several hotels in central London in this price range and have to say that for cleanliness, comfort, convenience and style the Tophams Hotel beats them all. Ok, so the single rooms are a little small, but no smaller than similarly priced rooms in any other central London boutique hotel, and with a lot better sound proofing... More

A good option in Belgravia area, great location! Close to 2 underground stations (just 5 to 10 min walk) and to St. James Park and Knightsbridge, besides being a few minutes walk to Buckingham Palace Rd. The attendants were very nice, can't complain about anything. The rooms are quite small, but comfortable and really, really clean! Very glad we had... More