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The Tophams Hotel Belgravia

4.0 of 5 28 Ebury Street, London SW1W 0LU, England
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The Tophams Hotel Belgravia
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The Tophams Hotel Belgravia
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1,012 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Nuuk, Greenland
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This place is absolutely awful, the pictures looked so nice on the website but when got come and e the place in real life you get so disappointed. Everything is old and destroyed. I will never ever put my legs here again.

Was this review helpful? Yes 1
Chicago, Illinois
1 review
4 of 5 stars Reviewed 4 days ago NEW

I had a great time. The staff were helpful. I was a little late for breakfast - and they were okay with it. Had a small issue in the room and they fixed it. I would certainly stay there again. I was on the third floor and stayed in this really quirky room where the bathroom was at a different... More 

Was this review helpful? Yes
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Thank you for your kind words regarding your recent stay with us. We are always happy to receive great reviews from our guests. We are doing everything we can to ensure that the guest experience is improved at the hotel so it is good to receive your positive comments. We all hope to have an early opportunity to welcome back... More 

Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

We book a weekend with afternoon tea and i must say that i really don't know how they got all this bad reviews. The staff was very pleasant , we got our room very quick.Nice room, good overnight sleep. Very delicious afternoon tea , great selection of pastries and teas. We had a great stay i will definitely come back

Was this review helpful? Yes
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Thank for taking the time to write the lovely review about us on Tripadvisor. I was really pleased to read that you chose to come and visit us and enjoyed all aspects of your stay including the room, your afternoon tea. I have passed on your feedback to my team and we all look forward to welcoming you back again... More 

Paris
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is the second time I have returned, I can say the service in the reception is great, very well spoke British lady checked me in, very polite and smiling at all times. Staff were very polite at breakfast. Difinitely would come back, rooms cleaned and area good to be in.

Was this review helpful? Yes 1
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Thank you for your kind words regarding your recent stay with us. We are always happy to receive great reviews from our guests. We are doing everything we can to ensure that the guest experience is improved at the hotel so it is good to receive your positive comments. I have passed on your feedback to my team and we... More 

Crowborough, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Right in the heart of London, a great hotel which has kept the original look of the building but modernising it for todays market Attentive staff looked after my guests and helped to find a parking spot for me too

Was this review helpful? Yes 2
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Thank you for your kind words regarding your recent stay with us. We are always happy to receive great reviews from our guests. We are doing everything we can to ensure that the guest experience is improved at the hotel so it is good to receive your positive comments. I have passed on your feedback to my team and we... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

A friend and I wanted to treat ourselves to afternoon tea, I found a deal on Wowcher.com for Tophams Hotel which I thought looked lovely so I bought it. What a mistake it was. We were sat in souless, tatty dining room where we ended up playing our own music in the hope of masking the awkward silence of the... More 

Was this review helpful? Yes 2
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Thank you for taking the time to write your feedback following your recent afternoon tea at the Tophams Hotel. We currently have an on-going programme to improve the quality of our services in the hotel including the restaurant. Further to our conversation via email I hope we will have an early opportunity to welcome you back to show how things... More 

Aberdeen, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was in Tophams hotel last month for 3 nights with my wife. The location was very close to Victoria and backingham palace. Nice location. Very worm and pleasant welcome from reception at midnight. We was very tired and we was been offered drinks,which was really wonderful. Room was small in third floor, but clean and tidy and very quite.... More 

Was this review helpful? Yes 3
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Thank for taking the time to write the lovely review about us on Tripadvisor. I was really pleased to read that you chose to come and visit us and enjoyed your stay. We are doing everything we can to ensure that the guest experience is improved at the hotel and appreciate your feedback. I have passed on your feedback to... More 

Lanarkshire
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Myself and boyfriend have just returned from a 3 night stay in the Topham Hotel, and I can honestly say it was a great hotel to stay during our visit to London. We arrived early around 11am but since check-in wasn't until 2pm the staff were helpful and said they would look after our bag/cases til we returned later, it... More 

Was this review helpful? Yes 2
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Thank for taking the time to write the lovely review about us on Tripadvisor. I was really pleased to read that you chose to come and visit us and enjoyed all aspects of your stay in the hotel. I have passed on your feedback to my team and we are so pleased, we all look forward to welcoming you back... More 

Aldershot
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My husband booked this as a Christmas treat thinking Belgravia how grand. The first time we have ever requested the room be recleaned on arrival, bed untidy and toilet not flushed. Room very shabby, refreshments not replenished and you would expect biscuits for that price and if you have a separate shower 2 bath mats to soak up leaky shower... More 

Was this review helpful? Yes 2
London
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed December 24, 2014

Simply disgusting room - damp mould on the walls, stains on the lights, hairs in the bed and hairs in the bath. Marks all over the walls, filthy carpets and dirty bathrooms. The reception area looks OK but the room was dire - treat yourself to an upgrade and sleep on the street!

Was this review helpful? Yes 4
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Additional Information about The Tophams Hotel Belgravia

Address: 28 Ebury Street, London SW1W 0LU, England
Location: United Kingdom > England > London > Victoria
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Tophams Hotel Belgravia 4*
Number of rooms: 48
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Also Known As:
Tophams Hotel London
The Tophams Hotel Belgravia London, England
Hotel Style:
#360 Luxury Hotel in London

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Belgravia
Home to the vast majority of embassies and diplomatic residences in London, sophisticated and upscale Belgravia also boasts a wealth of luxury hotels, fine dining restaurants, and some of the city’s most stroll worthy lanes. While the prices here are high, taking a leisurely stroll through the streets of picturesque and elegant white stucco houses is free. Hyde Park and the Buckingham Palace Gardens are only a stone's throw away to the north, and some of Europe’s best shopping is nearby as well.
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