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The Tophams Hotel Belgravia

28 Ebury Street, London SW1W 0LU, England
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The Tophams Hotel Belgravia
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1,090 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
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1 review
2 of 5 stars Reviewed 4 days ago NEW

- tiny room very different from the pics - tv not working and on a side of a wall whete you can't watch tv neither from your bed or the desk - it took to reception 20 min to come to my room - shower in a weird place in the room( in a corner outside of the bathroom) -... More 

Was this review helpful? Yes 1
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Dear Guest, Thank you for your review. We really are very sorry that your stay with us was not welcomed more positively, and that we did not have the chance to address some of your issues whilst you were with us. We were disappointed to read that your recent stay at Tophams Hotel did not live up to your expectations.... More 

Plymouth, United Kingdom
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

My Wife and I stayed here in July 2015 and we were a little wary after reading some of the particularly negative reviews. We were though pleasantly surprised. All staff were friendly and informative, the room was clean and the bed comfortable. The clean bathroom had a bath and a shower and the hotel was accessible to all of the... More 

Was this review helpful? Yes
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Dear Guest, Many thanks for you lovely review. We are glad to hear that you found our location very convenient and our staff very friendly and helpful. Your kind words are very appreciated and we will share them with the whole team. Thank you for you feedback regarding cleanliness of your room. We hope that we will have opportunity to... More 

Miami, Florida
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The staff were very friendly and the place was very clean. The bed was quite comfortable and the neighborhood was safe and friendly. It was very conveniently close to Victoria station, which allows easy access to all parts of the city. I will stay here again -- possibly every time I'm in London.

Was this review helpful? Yes
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Dear Guest, Thank you very much for feedback. We are glad to hear that Tophams Hotel was perfect location for you and good value for money. Thank you for your kind words regarding cleanness of the hotel and our customer service as well, we will forward them to our team. Thank you for choosing Tophams Hotel for your stay and... More 

Massachusetts
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Visited earlier in the year with a friend who booked this hotel and was surprised at how delightful this boutique hotel was. Of course it was located in a central location, close to everything I wanted to see but most of all, the service and rooms met and exceeded my expectations. I have stayed many places in London, being a... More 

Was this review helpful? Yes
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Dear Guest, Thank you for leaving such lovely comments, which we have shared with our team. We are delighted to hear that you enjoyed your stay, and look forward to welcoming you back in September. Kind Regards, Management More 

Jersey, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Unusually I booked a three night stay before reading reviews, then read the reviews and as a result had quite low expectations. I was pleasantly surprised. Front desk staff were extremely helpful and pleasant. The room, while not over large, was clean and comfy, with a large bathroom (excellent shower). Wi-fi was free and easy to access. Only downside was... More 

Was this review helpful? Yes
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Dear Guest, Thank you for your very kind review. We are thrilled to see that you enjoyed your stay. Thank you also for your comments about our Front of House team. They work with such passion and true care for each of our residents. We do hope that we might have the chance to welcome you back on a future... More 

Colchester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed June 26, 2015

Thankfully the booking was a "secret 4-star hotel, up to 60% discount" via Expedia. I would have been furious if I had paid full price. I'm still disappointed for what I got for the money. A minimal room (you can't swing a cat in there); with an air conditioning sounding like a combine harvester (it was very warm that evening);... More 

Was this review helpful? Yes 2
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Dear Guest, We were disappointed to read the review of your stay, in particular your feedback on the room in which you stayed, and we are very sorry that you felt this way. We do have a number of different room types, sizes and decors. We are sorry that we were not given the chance to try to find an... More 

Travelers are raving about these London hotels

Edinburgh, Scotland, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 24, 2015

I booked a hotel late and the only one I could find in the right area that had capacity was Tophams. It says Belgravia. Yeah, more like Victoria, but nevermind. Decent location and a decent layout. It was slow to check in, had staff for whom English was a third language - hotel is shabby, dowdy and aspires to be... More 

Was this review helpful? Yes 1
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Dear Guest, Thank you for posting a review and taking the time to share your experiences of Tophams Hotel. Please note that our room rates are changing on the daily basis, reflecting our occupancy and availability. We pride ourselves on our great location and our passionate and dedicated team, and where an issue is identified then we strive to learn... More 

Riyadh, Saudi Arabia
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 22, 2015

It's a tough building for a hotel to operate in, the old quaint houses of Belgravia don't convert easily or cheaply into nice hotels. This one is several houses knocked together with all the character and uneven floors of any other such property. What makes this place less than ideal for anything more than a one night stay is that... More 

Was this review helpful? Yes 1
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Dear Guest, Thank you for taking the time to post a review of your stay at Tophams Hotel. Whilst I am pleased to read that you found our staff attentive, I am sorry that you did not enjoy the overall ambience of the hotel. We are boutique hotel in the centre of Belgravia with only 50 rooms in total. We... More 

Weymouth, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 17, 2015

We were a bit anxious having read some awful reviews on here but we had a perfectly good stay. The room was spacious for the price and location. The ensuite was well-equipped and had both bath and walk in shower with plenty of power. Everything was clean and we had a minibar fridge, tea and coffee, TV and a big... More 

Was this review helpful? Yes
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Dear Guest, Thank you for your great feedback. We are delighted to hear that you enjoyed your stay at Tophams Hotel. We will be sharing your kind comments with the whole team, and we know how pleased everyone will be to hear that their efforts to deliver an exceptional experience have been appreciated. We look forward to welcoming you back... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 14, 2015 via mobile

Didn't know what to expect ar this hotel from all the bad reviews... But well the hotel.room was big clean and very nice yes the decor is abit tried but as long as it's clean does.it really matter... I didn't have breakfast there so can't comment on the food.. Staff were friendly and helpful as we booked a twin room.... More 

Was this review helpful? Yes 1
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Dear Guest, Thank you for your feedback. It was a pleasure to have you stay with us and we are delighted to read that you were able to enjoy our service. It is always good to receive positive comments from our guests and we will be sure to pass it on to all our staff members. We look forward to... More 

Hotel Review Summarization

What travelers say

  • Afternoon tea(12)
  • Victoria station(8)
  • Reception area(5)
  • Credit card(3)
  • Twin room(3)
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The Hotel (41)

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Staying in Belgravia

Neighborhood Profile
Belgravia
Home to the vast majority of embassies and diplomatic residences in London, sophisticated and upscale Belgravia also boasts a wealth of luxury hotels, fine dining restaurants, and some of the city’s most stroll worthy lanes. While the prices here are high, taking a leisurely stroll through the streets of picturesque and elegant white stucco houses is free. Hyde Park and the Buckingham Palace Gardens are only a stone's throw away to the north, and some of Europe’s best shopping is nearby as well.
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