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Aloft London Excel

#240 of 1,052 Hotels in London
Certificate of Excellence
1 Eastern Gateway, London E16 1FR, England
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Aloft London Excel
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1,149 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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ahmedabad
Level Contributor
85 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed here with my family in month of jun-jul 2015. Hotel is very good and very warmly welcomed. Hotel is really child friendly and provided extra bed for children without any extra cost. Breakfast was really good. One of the best part of this hotel is Location, it is just by side to Excel London and Metro station. You... More 

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Athens, Georgia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

....but I don't like flashing lights and boom-chicka-boom-boom when I'm walking to what is supposed to be my retreat while traveling. Once in the room, things were mostly fine. The layout in the room was odd, perhaps by design. Given the overall pretentiousness of the hotel, I'd imagine they want to make you juuuuust uncomfortable enough to keep you mindful... More 

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Level Contributor
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Miriam was welcoming and helpful at check in, Valentine went out of his way to make our stay comfortable- he gave us everything we needed whenever we needed and Frank at the restaurant was so friendly and delightful. His personality is so refreshing and welcoming! They all became our London friends! We want to go back! Thank you all for... More 

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Oxford, United Kingdom
Level Contributor
277 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Although I was born and brought up in West London, we were moved out to Oxfordshire by my husband's company. However, we do like to visit from time to time. It was my birthday and I decided I would like to visit Docklands as I hadn't been there as well as some museums and a boat cruise. Travelling by Docklands... More 

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London, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently stayed at this hotel, we had a little difficulty finding it as we are not from the area and is a little out of the way we where visiting the 02. Once we found the Hotel and checked in, was pleasantly surprised as not much to look at from the outside, the room was fantastic very modern and had... More 

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Emma, Thank you for leaving us a message. Great to see our talent looked after you so well. For a next stay, feel free to ask our Front Desk team to just charge the car parking on your booking, maybe that will be easier for you! Have an easy breezy day, Martijn Mulder More 

Preston, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We stayed in the hotel for three nights I cannot fault anything within the hotel the staff were friendly rooms were clean the gym and pool area makes a lot if difference were you can relax. I found the car parking a little expensive at £16.00 per day otherwise this is a fabulous place and not forgetting the breakfast that... More 

Review collected in partnership with Galahotels.com

Was this review helpful? Yes
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hello there, Thanks for leaving us a message. Glad to see you enjoyed your stay with us! Have an easy breezy day, Martijn Mulder More 

2 reviews
5 of 5 stars Reviewed 1 week ago

This was my first time at a Aloft Hotel and I got more than what I expected. Their concept is fresh and contemporary. Simple but effective. The location is excellent with direct access to the DLR. Also minutes away from London City Airport. I loved the rooms with their modern design, large showers, comfy beds and IPTVs. Free Wifi throughout... More 

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hello there! Thanks for leaving us a note here. I am glad to see we surpassed your expectations! It is great to read you enjoyed our amenities and our recycling options. I am sorry you were disappointed with our Re:charge gym - we did our best to set it up with the right equipment. Our Re:fresh team and other members... More 

Glasgow
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a modern and well appointed hotel, the rooms are spacious and finished to a high standard. The only down side is its location, it is situated by the Thames close to London City Airport. The area is undergoing major redevelopment so there are no bars and restaurants in the immediate area other than those within the hotel. But... More 

Was this review helpful? Yes
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hello there, Thank you for sharing your feedback with us! I am happy our easy breezy connections to the DLR helped you enjoy your stay in London. Great to see you enjoyed our cool Aloft style - we hope you will be back soon! Martijn Mulder More 

common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very good hotel but nothing much of interest outside the hotel and it takes more than half an hour to london centrum. Rooms are big and of high standard. Very good ventilation/AC, techy tv etc, environment friendly, has also concerts and a okay restaurant.

Was this review helpful? Yes 1
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Tommy! Thanks for leaving us a message. Great to see you had a nice stay! East London and the Docklands are always abuzz with new development so do come back in the future! Have an easy breezy day, Martijn Mulder More 

Chester, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

My Husband, my sister & myself stayed here as we were going to the Ed Sherran concert. The look of the hotel is modern and spacious, its also within a short walk to the DLR. We checked in just after 4pm, it took forever! Our room was ok. My sister however was in the middle of getting changed in her... More 

Was this review helpful? Yes 1
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi there, Thank you for sharing your experience with us. Please accept my apologies for the disappointing stay you had. You are correct in saying the room should have been fully cleaned before your arrival - I will make sure to investigate with the Re:fresh team what happened here. In addition I will follow up with the W XYZ bar... More 

Hotel Review Summarization

What travelers say

  • Canary wharf(11)
  • Prince regent DLR(11)
  • Very comfortable(7)
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323 photos of this hotel

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