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Aloft London Excel

4.0 of 5 1 Eastern Gateway, London E16 1FR, England
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Certificate of Excellence 2014
Aloft London Excel
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Aloft London Excel
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882 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edinburgh, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed for 2 nights on business. I found getting to the Hotel via the DLR extremely easy (virtually connected to the station). Check in and checkout was painless. The reception staff bar staff and restaurant staff are all friendly. The room was very comfortable leisure facilities are more than adequate and you are away from the Hustle & bustle... More

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israel
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had a convention and was looking for a place to stay and this hotel came up, it was cheaper in price than the other hotels that were in the area.As this was a last minute booking I took it and what a nice surprise. The rooms were a good size the shower was great no problem with water or... More

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Contributor
16 reviews 16 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I had to attend a conference in Excel London and my office had booked this hotel though an agent for 5 nights. When I reached this hotel I could not find a reception since the reception was not a regular one. There were young boys wearing jeans, which I had never seen. I gave them my booking confirmation documents and... More

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York, England, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

Visited this hotel in October 2014 whilst working in London. I arrived by car and found it wasn't the easiest place to find due to the lack of signs. The check in was easy enough, I used the self check in and had no problems. My room was beautifully presented in an art deco style. The room was immaculate, bed... More

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Lincoln, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great value-excellent swimming pool and sauna. Staff tremendously helpful. A very laid-back vibe-you don't feel like you're staying in an anonymous chain. The only problem is location-miles from anywhere of interest other than the Excel arena itself. Even the black cab driver with "the knowledge" struggled to find it, with the meter running up a colossal bill as he seemed... More

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Jakarta, Indonesia
Top Contributor
65 reviews 65 reviews
49 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Upon arrival, checkin was extremely quick. I don't think bellboys are available as none seemed to be present. We proceeded to the lift and went to our room to see that the door had some trouble opening and closing (there was the metal chain thing which seemed to have broke). The room itself was in pleasant condition and there was... More

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Devon
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

A very Luxuary Hotel...Rooms Amazing..Excellent Value for Money,Loved this hotel,location perfect for Excel...The Cable Car ride also just a 10 Min walk away is worth every penny... This Hotel is must Stay..

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England
Top Contributor
70 reviews 70 reviews
39 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for 1 night whilst attending an event at The Excel. This was my 2nd stay at this hotel, and I have to say it is much improved. The rooms are large and clean and the beds are very comfortable. They served a proper breakfast thus time which was excellent. Very convenient for the tube, adjoining Prince Regent station. Only... More

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi there, It's great to hear from you as a returning guest! We work very hard to improve our services based on the feedback we receive, so it's really cool to see you have noticed a positive development. Thank you for mentioning this. I am sorry to read there was a bit of a wait for your meal to be... More

Sevenoaks, United Kingdom
Contributor
17 reviews 17 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The bed is so comfy, room is super dark when the blinds are down so important for a good nights sleep, The drinks aren't great at the bar & the bar staff are rather surly, didn't eat here. i found it very easy to get around london as the dlr is right next to the hotel, prince regent. Swimming pool... More

Was this review helpful? Yes 1
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Rachel, Thanks for leaving a review here. I am sorry to read you were not overly impressed with our W XYZ bar - I will make sure to follow up with the team to see how we can improve on this. We do have some lockers available in Splash to store your items. A key can be picked up... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

There's a reason this always comes up as one of the cheapest 4 star hotels in London. Hotel overall is nice but probably one of the single. Excellent property was a very nice pool, workout room and laundry room. Property is 2 or 3 tube stops away from the main Stratford railway into station. It takes a solid 30 the... More

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Giane, Thank you for leaving a review here. It's great to see you enjoyed our Re:charge fitness centre and the Clean laundry facilities. Most of our rooms have a 1.80m bed and our twin bedded rooms have two (very comfortable) 1.20m beds. Should you come back to us, please do have a look at the menu of our Fede... More

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Additional Information about Aloft London Excel

Address: 1 Eastern Gateway, London E16 1FR, England
Phone Number:
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Aloft London Excel 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Aloft London Excel Hotel London
Aloft London Excel England

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