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All 1,073 London hotels

Aloft London Excel

4.0 of 5 Hotel   |   1 Eastern Gateway, London E16 1FR, England (Docklands / Canary Wharf / Isle of Dogs)
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83%
Ranked #207 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Peter B Manchester, England, United Kingdom
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828 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
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English first
Manchester, England, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

This is an absolutely fab hotel right by the excel centre close to bars and restaurants and a 2 minute walk to the tube station. Very modern and very clean hotel staff very friendly and helpful. Plus their is an happy hour 2 for 1 drinks. Food can be obtained 24hrs from self serve. Pool gym sauna the lot great... More

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Davidson, North Carolina
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As other reviewers have indicated, this is nowhere near all of the major London tourist attractions. However, the Docklands Light Rail is literally attached to the hotel and you can be at the Tower of London is approxiamtely 20 minutes. The light rail is nice and never crowded. The hotel itself is excellent and very reasonably priced. Kids enjoyed the... More

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Prato
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Let me get something straight for you from the start: if, as a leisure traveller, you want to fall out of bed right onto Buckingham Palace this is not the hotel for you. If, on the other hand, you want to feel like a valued guest in a pristine, comfortable and wonderfully equipped establishment for a reasonable 4 star price... More

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hello Sorsha, thank you for sharing your experience. I appreciate your straight talking and I am delighted you felt valued as a guest whilst you enjoyed a “pristine, comfortable and wonderfully equipped” hotel which provided you with value for your money. Great to hear you found your way around easily with the DLR line on our doorstep and you discovered... More

Dundee, Scotland, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I recently stayed here, while attending a convention at the neighbouring ExCeL centre. The hotel couldn't be in a better location for ease of access to there. It may not be so good if you fly in to Heathrow or Gatwick or Stansted, but we flew in to London City, and had just a short taxi ride,... More

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hello Vivienne D, thank you for sharing your experience with us. The Excel Exhibition Centre and London City Airport are indeed right on our doorstep which makes both very easy to get to. It’s exciting to learn you liked our breakfast as we have just renewed our breakfast formula. This increase in popularity of our breakfast does sometimes result in... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Stayed for 2 nights in this lovely Hotel. Didn't eat in the Restaurant or get breakfast there as breakfast was a whopping. £15 ...way too dear . Bar was lovely but there was never anybody there enjoying a drink . Room was very big , bed was lovely and very comfortable . Bedroom itself was quite big and spacious had... More

Was this review helpful? Yes 1
Murfreesboro, Tennessee
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is new, spotless, and beautiful. In hindsight, I would have preferred something closer to central London. Being out on the east side, it made for a very expensive and long cab ride from Heathrow airport. The Underground was not an option due to the amount of luggage and that it would have been during rush hour. Once at... More

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hello Douglas W, thank you for sharing your experience with us. It’s lovely to hear you found our hotel spotless and beautiful which is a real compliment. In terms of location we are indeed a long way from Heathrow airport and would rather advice our guests to fly on London City Airport which is only a 7 minute drive from... More

Netanya, Israel
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I and my wife stayed for a week in the Aloft for a convention at the Excel. We got excellent service; even when there were issues, they were remedied quickly and we got compensated beyond the remedy itself. (Case in point: the room we had booked was not available at our arrival, so we were given a different room for... More

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi AlonZiv, thank you for sharing your review. It’s great to hear you perceived our service as being excellent! I understand that storage space has been a bit of a challenge during your stay for a whole week. I have to admit most of our travellers stay a maximum of 2 nights and therefore do not need much storage space... More

Wickford, United Kingdom
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Really enjoyed my stay here. The room was not huge but very well set up and looked contemporary and smart. The bathroom area was particularly nice with a big walk in shower. The bed was extremely comfortable, have not slept so well in a hotel bed. I used the swimming pool which was warm and luxurious and was great to... More

Was this review helpful? Yes 1
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hello owajon, thank you for leaving your review here. It’s great to hear you enjoyed our spacious rooms, design and lay-out including the big walk in shower and comfortable bed. Good to know you had time to relax in our splash pool which is indeed a great way to re-energize. Like you mentioned the DLR stop Prince Regent is on... More

Newcastle upon Tyne
Top Contributor
53 reviews 53 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed for a 3 night bank holiday weekend. On arrival the reception staff could not have been more helpful with a warm welcome , helpful and informative. I was asked if I wanted a high or lower floor I chose higher and as the room was on the River facing side, very nice views across the wharf and river.... More

Was this review helpful? Yes 1
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hello tommyM52, thank you for sharing your experience with us and selecting our hotel to spend your bank holiday weekend. It’s a really great to hear you found our Talent warm, helpful and in the know which made you feel unique. This is exactly the service we want to deliver to our guests. Next to the service provided I am... More

Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here when visiting London in June (it was near the O2 arena and we were attending the Justin Timberlake concert). At first we thought it might be too far out of London, but it's actually very easy to get into the city by train and doesn't take that long. The train station is basically outside the hotel's front... More

Was this review helpful? Yes 1
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hello David V, thank you for sharing your experience of your stay with us. The concert of Justin Timberlake must have been really cool and with our hotel being so near to the O2 very easy to get to. You are so right when you mentioned we are much closer to the city centre than a lot of people think... More

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Additional Information about Aloft London Excel

Address: 1 Eastern Gateway, London E16 1FR, England
Phone Number:
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Aloft London Excel 4*
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Also Known As:
Aloft London Excel Hotel London
Aloft London Excel England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#72 Best Value Hotel in London #129 Romantic Hotel in London #150 Luxury Hotel in London #169 Business Hotel in London #229 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
The only hotel directly connected to ExCel London International Convention Centre (ICC), Aloft London ExCel features 252 Guest Rooms and Suites, a w xyz(SM) bar, re:fuel by Aloft(SM) where guests can grab a snack 24/7, and the re:mix(SM) lounge. Complimentary wired and wireless high speed internet access is also available throughout the hotel. ... more   less 
Number of rooms
252

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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