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All 1,073 London hotels

Aloft London Excel

4.0 of 5 Hotel   |   1 Eastern Gateway, London E16 1FR, England (Docklands / Canary Wharf / Isle of Dogs)
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82%
Ranked #213 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
CelineMDeauville Deauville
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783 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
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Deauville
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

If you have to go to the excel centre you Can not have a nearest hotel! It is very modern. When you go in you smeĺl a very Nice intérior perfume. The lobby is Nice and Clean. The room as Well is not big but really enough and Well organized. A thing which is very important and good to note... More

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Lagos, Nigeria
Top Contributor
79 reviews 79 reviews
39 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have had two stays over the past 2 weeks – one for a conference and the other on passing back through London. We chose to do this as the hotel was ideal for the Excel centre and City airport. We were able to leave half our luggage for the return stay. The DLR is on the hotel’s doorstep into... More

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Luxembourg
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This hotel is right outside the London Excel, which was perfect as I was taking part at the Fitpro exhibition. If you arrive at London City airport and have a lot of luggage, it is easiest to take a taxi. It will cost around 6 GBP, but is well worth it as it only takes you 5 minutes to get... More

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Bradford, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was a spur of the moment hotel selection,a last minute desicion to stay overnight and make a short informal business meeting ,into a bit of our time weekend ,with it being a 3-4 hour drive down from our home. The hotel was a breath of fresh air,very modern /boutique type hotel ,with nice decor of furnishings and colour. The... More

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Swindon
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hotel is very modern and stylish with excellent links to central London (Prince Regent DLR is 2 minutes walk away). It was near the airport and although we could see the planes fly past the hotel very nearby we never heard them as the sound insulation was so good. Room was very clean and modern and the free bottled water... More

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Bristoltravellers100, thank you for leaving us with your review. Good to know you found your way easily into central London during your stay with us! As you mentioned our hotel is indeed very sound proof so our guest can fully relax during their stay. We appreciate your remark on our modern and stylish interior of the hotel, thanks! We... More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed in this hotel for 5 nights. What a treat. Firstly I arrived here after 24hrs of travelling, I was under the weather and not feeling my most pleasant which completely changed when I was greeted by Nick at the front desk!! Nick has exceptional customer service skills and could not have been more lovely, helpful, warm, professional and accommodating!!... More

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Misslmelda, thank you for leaving us with your nice review. I am delighted to know that Nick made you feel right at home with us. This is certainly the level of service we are trying to achieve at Aloft London Excel. Rest assured I will share your comments with Nick. You also mentioned you enjoyed our big rooms including... More

Newark, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

A one nights stay for a trip to the Theatre and Sightseeing. Rooms & Breakfast Excellent. The one thing that really shone out were the Staff, with everyone from Reception to Bar Staff being so friendly and helpful. We all wished we could have stayed longer than one night. The only down side was that Black Cab Drivers did not... More

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Carol B, Thank you for leaving a review here. I am delighted to hear our Talent made such a positive impact to your stay by being so friendly and helpful. This is definitely the level of service we like to be known for. Just an advice regarding transport for your next visit, use our Driving4You taxi service and they... More

Barnstaple
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

Loved this hotel. Lovely comfy beds. Room looked good. Modern with nice decor. Friendly helpful staff. Couldn't find plug to plug in hair dryer so it would be helpful if this was made clear but apparently there was one under sink unit. Able to get breakfast from the on site shop. I will be back

Was this review helpful? Yes
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Sunnytrip17, thank you for leaving us your review. Great to hear you loved our comfy beds and stylish decor but even more importantly your appreciation for our Talent which you described as friendly and helpful. Thank you for your comment on the hairdryer, this is certainly a room feature which we will need to highlight so our guest will... More

NYC
Top Contributor
86 reviews 86 reviews
43 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is a convention hotel that is in no man's land. You do not want to tour London and then have to take two trains (if You can get on them) to go rest. I would pay more money and stay in central London, particulary if this is your first time in London. There is nothing around this hotel, not... More

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi mikefaud1, thank you for leaving a review here. We are indeed located in an up-and-coming area next to the Excel Exhibition centre and about 30 minutes by tube from the city centre. The DLR and Jubilee line run every 5-10 minutes but early morning and late at night less frequently. For our business travellers we also have a shuttle... More

Harrogate, United Kingdom
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Overall, not a bad hotel and I wanted to give it 4 stars. + comfortable bed and good night's sleep + blackout blinds were effective + large TV and good positioning + friendly service - dinner menu is overpriced compared to competitors in that area. Truffle macaroni was watery and spinach was drowning in salt water. Very unappetising. - cooked... More

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi 7RAC, thank you for sharing your experience with us. It’s great to hear you enjoyed our comfortable beds and had a good night sleep. Unfortunately your visits to our FEDE restaurant for dinner and breakfast have been somewhat of a disappointment. Rest assured I have addressed your comments with our Food & Beverage manager as well as the Head... More

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Additional Information about Aloft London Excel

Address: 1 Eastern Gateway, London E16 1FR, England
Phone Number:
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Aloft London Excel 4*
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Also Known As:
Aloft London Excel Hotel London
Aloft London Excel England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#81 Best Value Hotel in London #144 Romantic Hotel in London #153 Luxury Hotel in London #176 Business Hotel in London #225 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
The only hotel directly connected to ExCel London International Convention Centre (ICC), Aloft London ExCel features 252 Guest Rooms and Suites, a w xyz(SM) bar, re:fuel by Aloft(SM) where guests can grab a snack 24/7, and the re:mix(SM) lounge. Complimentary wired and wireless high speed internet access is also available throughout the hotel. ... more   less 
Number of rooms
252

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