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Aloft London Excel

4.0 of 5 Hotel   |   1 Eastern Gateway, London E16 1FR, England (Docklands / Canary Wharf / Isle of Dogs)
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Ranked #200 of 1,054 Hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
jordanbell93
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851 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed yesterday NEW

I visited the hotel with my partner and family and from what I gathered we all enjoyed our stay. The hotel was clean and modern, the rooms were clean and spacious. The bar had a nice vibe and drinks selection was good. We found it very easy to get I to London via DLR and the tube. The only downfall... More

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Taunton, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for one night and needed to be close to Excel. Extremely convenient for Excel East and Prince Regent DLR station. The rooms was clean, well laid out and had everything I needed. The reception staff were friendly and helpful. The internet worked well in the morning but was much slower during the evening so I don't know if... More

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Crewe, United Kingdom
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had a one night stay that was arranged at the last minute. The hotel is out of the way for central london but is very close to the DLR so access back to London is fine. My room was clean, well planned, modern. Staff were friendly and helpful. The hotel is well equipped with pool, gym etc so I will... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for 7 days. Right next to Excel Convention Centre. Good facilities. Enjoyed the free hi-speed wi-fi. Hardly 100 meters from Prince Regent station. Well connected to rest of London. Only drawback is probably that it is quite far from the city centre.

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Rainham, Kent, United Kingdom
Top Contributor
52 reviews 52 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very convenient location for Excel and DLR in East London but quiet and convenient. Stayed here for an over night stay during a busy working week. It very clean and the staff are knowledgeable. There is a courtesy car to Canary Wharf which is a great idea.

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hello there, Thanks for your review! It's great to hear you were impressed with our spotless rooms. The complimentary shuttle to and from Canary Wharf is indeed a great offer for our business guests - we're glad you liked it! Have an easy breezy day, Martijn Mulder More

Glasgow
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my 3rd stay at Aloft London Excel & it was excellent, just like my previous 2 visits. Room lovely, bed very comfy, bar nice. Location wise it is a little out the way but having looked at hundreds of hotels online, this is by far the nicest hotel you will get for the price in London. It is... More

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Melbourne, Australia
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The Aloft has features that are a mixture of very well, and very poorly, thought out. The staff were very friendly and helpful, but too few of them to cope with busy periods. Even if there were more staff available, there would be no room for them at the tiny round front desk anyhow! Check-in took at least half an... More

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Craig, Thank you for your detailed review - we can definitely learn a lot from it. Some of the issues you describe are not easy to fix on the short term, but we will certainly keep them in mind for future renovations. We will go on the lookout for an alternative bin as we fully understand the current model... More

United Kingdom
Senior Contributor
45 reviews 45 reviews
37 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are looking for a stuffy hotel then this isn't the place for you because the staff here are all so friendly as well as being helpful. The hotel itself is of a trendy slick design but the uniform for the staff is jeans and sweat tops and really makes for a relaxed comfortable atmosphere. The bedroom and bathroom... More

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Jules, Thank you for taking the time to write something here. It's very cool to see you loved our style! We are really proud of our unique design and it's great to see you are a fan. I'm sorry to hear your drinks were a bit disappointing - I'll make sure to pick it up with the bar team... More

Southampton, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Aloft this week as I had a training course in Canary Wharf. I was very impressed the reception staff were very friendly and the hotel was spotless. My room was very clean and modern. I had free bottled water which I thought was a nice touch. There was also a shuttle service into CW and the... More

Was this review helpful? Yes 1
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hey Sootsas, Thanks for leaving us a message here. I am glad to read your stay was so smooth. The complimentary shuttle service to Canary Wharf is a great way to travel comfortably to and from work - I am happy you enjoyed it! Have an easy breezy day, Martijn Mulder More

essex
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Having decided to drive I was pleasantly surprised at how easy to find the hotel was and that there was plenty of reasonably priced parking right outside. First impressions were excellent and that continued as we walked through to check in. On booking I had asked for a room with a good view if one was available and Angelo, who... More

Was this review helpful? Yes 1
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi there! Wow, very cool to read your son and you had such a good time in our hotel. Some of our rooms indeed boast great views and I am happy that Angelo was able to meet your request. We are definitely the way to go for a shopping trip - Westfield Stratford is just a few stops away on... More

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Additional Information about Aloft London Excel

Address: 1 Eastern Gateway, London E16 1FR, England
Phone Number:
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Aloft London Excel 4*
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Also Known As:
Aloft London Excel Hotel London
Aloft London Excel England

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