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Aloft London Excel

#238 of 1,060 Hotels in London
Certificate of Excellence
Hotel website
1 Eastern Gateway, London E16 1FR, England
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Bed & Breakfast from £115
Best prices for: 1 room 1 guest
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Aloft London Excel
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Aloft London Excel
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1,052 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Great room king size bed very comfortable. Not much happening in the excel centre though but right next to the dlr. Happy hour coctail at bar were good and two live bands on first night which made us visit the bar area etc. Very relaxing a quiet. Free bottle of water and take out coffee cups were a great idea... More 

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Chester
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good on-line deal chose this hotel for us (4-nts b&b with rail travel & theatre) - initial impression on arrival was very good - reception staff were very friendly, co-operative & welcoming. Overall impression was very positive - room was very well designed, comfortable & clean. Dining room food was very good, both at breakfast & evening meal & the... More 

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Norwich, United Kingdom
Contributor
18 reviews 18 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We booked this hotel through Lastminute.com as a 'Top Secret Hotel' so we didnt know where we staying until it was booked. At first I was disappointed as it is in East London but I was happily surprised when we arrived. We arrived by the DLR (the stop is Prince Regent) and it is right outside the hotel. This helped... More 

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AloftLondonManager, Manager at Aloft London Excel, responded to this review

Hi Keeley, Thank you so much for your five star review! Wow, it seems like you really got to enjoy all of our different offerings so you got an overall view of our cool hotel. It's great to see our tech-savvy features were to your liking. These days it's so important to be able to stay connected and we love... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Was here for four nights cool hotel, girl on reception was a bit all over the place i had to keep apologizing to her when asked questions. Was not told of the key card was to be used in lift and was left to figure it out. But apart from that, amazing hotel everyone else was great.

Was this review helpful? Yes 1
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hey Jason, Thanks for leaving us a review here, it's always great to hear from our guests. I'm sorry to see one of our team members wasn't in top form, I'll make sure we share the feedback so the team can learn from it for next time. Have an easy breezy day! Martijn Mulder More 

Cardiff
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We only stayed one night at this hotel but the whole experience was very easy and relaxed and the service we got was top notch. Yes, it's a bit out of town but it is well served by the DLR and getting in and out of town was really no problem. We were upgraded to a suite on the 8th... More 

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hello there, Thanks for your five star review! Our Savvy Suites are indeed a real treat. Hopefully you'll be able to stay a bit longer next time! Martijn Mulder More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed in the Aloft Londen Excel to attend an event in the Londen Excel conference center. The hotel is very close to the venue (2 minute walk), close to the City airport (20 minute walk) and close to the light rail (1 minute walk) which takes you anywhere. The rooms are clean and nice. It is quiet because City... More 

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hey Jean-Paul, Thanks for leaving a message here. I am sorry to hear you were not overly impressed with the value for money of our buffet breakfast. Our Re:fuel grab & go pantry does offer a great alternative for you to just pick the specific items you want and pay only for them - maybe give that a go next... More 

Staffordshire, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at the Aloft for a theatre weekend in London, although the hotel is further out from central London access to the tubes is a two minute walk pretty much undercover and easily accessible, the ambiance in the bar of an evening was lovely and welcoming and the rooms are modern and spacious, we had continental breakfast included and... More 

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hey Florence, Thanks for sharing your thoughts with us. It's great to see you enjoyed our cool W XYZ bar. It's a really nice place for a cocktail, especially when we have one of our Live @ Aloft gigs on. Very good tip from your side, picking up breakfast from of Re:fuel pantry and enjoying it en route to Central... More 

St. John's, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband & I stayed here for 2 days during our England trip. The hotel was very modern in design. It is a bit of a long go on the tube, as it's about as far east as you can go on the tube. The room was nice, totally different layout than anything I've seen before. But clean & nicely... More 

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi there, Thank you very much for taking the time to tell us about your stay. I am sorry to hear the welcome you got was not overly impressive. I'll make sure the Front Desk team is aware of this feedback and discusses it so we can improve on this for the future. It's great to see you had the... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Me and my boyfriend stayed here for a long weekend and were very impressed when we arrived. The hotel is really modern and and it has pretty much everything you could need! The staff were friendly and welcoming, the room was a decent size and the pool & gym were definitely worth going to as well! We ate at the... More 

Was this review helpful? Yes 1
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hello there, Thank you very much for your nice review. I am happy to read your boyfriend and you had a good time in our hotel and enjoyed your stay. It takes about 35 minutes to get to London city centre, but as you said the DLR is only a few steps our the door so it's an easy breezy... More 

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