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Aloft London Excel

4.0 of 5 1 Eastern Gateway, London E16 1FR, England
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Certificate of Excellence 2014
Aloft London Excel
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Aloft London Excel
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939 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed 3 nights at the Aloft London Excel on our short trip to London. The hotel is very modern and clean. It is located a +/- 3 minutes walk from the DLR, Prince Regent station. From here to the city center you need about 40 minutes, which is acceptable as we always started in the morning and only come... More 

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Liverpool, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent hotel for a nice getaway to london. Facilities include a gym and swimming pool and the hotel is extremely clean and modern. The hotel also has free wifi. It's about a 20 minute journey from the excel area to the centre of London.

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Stow, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

I've stayed here many times and it is always reliable. The gym is very good and spacious and the recent inclusion of the restaurant for breakfast (rather than the snack bar) was a welcome addition. Rooms are modern and comfortable, WiFi is good and great to have free bottled water.

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

Arrived late at night and had to carry our own baggage. The hotel is a concrete eyesore inside and out. The rooms are like cells and you can't open the windows. There is no door to the bathroom which strangely has the wardrobe in it . NO Room Service at all! There is not even a minibar in the room,... More 

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Francesca, Thank you for taking the time to let us know your thoughts. I am very sorry to hear you were disappointed with your room layout and the details of our service. We do our best to make sure all guests have a great stay but unfortunately it seems this did not work out for you. Please accept my... More 

Pasadena, California
Senior Contributor
42 reviews 42 reviews
40 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for a sightseeing trip to London this past April. It wasn't the most convenient hotel for that purpose, but the hotel was surprisingly upscale and we got an excellent BRG claim from Starwood, which gave us the place for £73 / night. Nice things: * It was new. That always scores points for most... More 

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi acmorris, Thanks for sharing your thoughts with us. We are really proud of our unique style and I am happy to see you are a fan too. There are a number of Starwood sister hotels more centrally located so in case you come back to the city do reach out to us so we can find you the best... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here two weeks ago on a business trip. The hotel is modern and stylish however I wasn't that impressed. CHECK IN: We arrived Tuesday evening and had to wait twenty mins to check in, the reception staff were not apologetic at all. By the time we had all checked in, it was another half hour later. THE ROOM: The... More 

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi wiseflower, Thank you for letting us know about your experience. I am really sorry to hear you were not impressed with some of the design features in our room and that the air conditioning was noisy. If you could reach out to me and let me know which room you stayed in then I can ensure our Re:pair teams... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stayed here for two nights while attending the ATP Tennis Finals at the O2 Arena. We flew into Heathrow Airport and it was a long trip to the hotel - three different tube lines and an overground (the DLR). However, transport was all very efficient and cheap (£3 using an Oyster card). The DLR stops right... More 

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Jacquie, Thank you for leaving a review here. It's great to hear you were pleasantly surprised! I am happy to read you had such a good time. Do come back to have a dip in our Splash swimming pool or a work-out in the Re:charge fitness centre, they are unique spaces to relax during your stay. We hope to... More 

Peterhead, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A very modern and contemporary place, Its part of the SPG group so i wasn't surprised. Its a bit far out but if you have work to do in the East End its spot on. Very handy for DLR train station a few minutes from the door.

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hello there, Thank you for leaving us a review here. We are indeed a part of Starwood Hotels & Resorts so we love welcoming SPG members. We hope you'll be back soon. Have an easy breezy day, Martijn Mulder More 

Birmingham, United Kingdom
Top Contributor
56 reviews 56 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Attended show at Excel Arena. The Aloft hotel couldn't be closer unless it was inside. Room was fine with all amenities. Large spacious shower with good water pressure. Bar area accommodating. Good breakfast. Downside, there is no room service or bar meals.

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AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hello there, Thank you for leaving us a note. I am happy to see you enjoyed your stay - we are indeed super close to Excel, it's just a quick hop over our walkway connection and you're all set. Room service is not something we offer, however you can pick up a salad, sandwich or other small bite 24/7 from... More 

Chelmsford, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here one night which included breakfast. The facilities were great. Nice decent sized bedroom with little noise we stayed on the 6th floor. We did grab some dinner in the restaurant on the Saturday night which was great and we sat down at 8.30pm no problem.

Was this review helpful? Yes 1
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hello! Thank you for sharing your thoughts with us. It's great to hear you enjoyed the peace and quite of our hotel. A good night's sleep can really make or break your stay so I am glad you had a good rest. Have an easy breezy day! Martijn Mulder More 

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Additional Information about Aloft London Excel

Address: 1 Eastern Gateway, London E16 1FR, England
Phone Number:
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Aloft London Excel 4*
Number of rooms: 252
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Also Known As:
Aloft London Excel Hotel London
Aloft London Excel England
Hotel Style:
#128 Romantic Hotel in London
#151 Luxury Hotel in London
#171 Business Hotel in London
#236 Family Hotel in London

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