Stayed for two nights on business and the welcome was good and the front of desk guys were extremely helpful. Room was nicely furnished but extremely small and no usable storage space whatsoever. You couldn't put a jacket in the wardrobe! Bed very uncomfortable and the room had an odd smell to it . Breakfast is taken at a pub... More

I stayed here on business for three nights in May. The hotel is very comfortable, albeit that the rooms are smallish as is often the case in London, and charming. The staff were very professional and friendly, and although I had just a standard room there were nice touches...bowl of fruit, complimentary water, slippers, etc. Breakfast at the "Jugged Hare"... More

Chose this hotel last minute after I found out that my flight out of hamburg would be delayed so much that I would miss my connection back to Canada. I was surprised to pay so little for a 5 star hotel. What a bargain! we got the club room which includes access to the club lounge. I was served by... More

My wife and I stay in many different Hotels in London, as we love the City. Our stay for a long week end at the The Montcalm ranks with one of the best week ends in London. The standard of the rooms and the quality of the in room product are first class. I am sure any one who wants... More

The staff upon my arrival was very friendly , welcoming , helpful and ready to meet my every expectation and need . At the same time was very professional without being too distant . The hotel itself is located in the city of London (central London) , in a very beautiful building which is a nice surprise as it differs... More

A luxury hotel with all the trimmings, the staff were extremely helpful and their attentiveness was very noticeable. I thoroughly recommend this hotel if you want to indulge yourself, I will definitely be back.

The company paid £160 for me to stay in a club room, for 1 night, on business. It's a hotel that tries very hard, but doesn't quite succeed. It's certainly not really suited to the business traveler. Rooms are noisy, with 1950s single glazing, meaning street sound is a virtually amplified. (Never mind cars: you could hear a man burping... More

Very friendly, welcoming staff from the moment you approach the door. Nothing was a problem. Yes, the hotel is a bit like a rabbit warren to find your way around...but you get a map (!) and rooms are lovely. Spacious rooms with attention to detail on the 'extras'. I had a double duplex, over two floors this was a fantastic... More

Very good hotel, bit different from the big bed factories, given the historic building. Front of house staff very attentive and provide excellent service. Good sized room and bathroom. Facilities offered by adjoining Jugged Hare also very good.