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Melia White House

#300 of 1,052 Hotels in London
Certificate of Excellence
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Albany Street, London NW1 3UP, England
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3,873 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (428)
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Manchester, United Kingdom
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed today NEW

I stayed for one night here whilst on business in London. The hotel is quite large and has a few eating and drinking options within in - on this occasion I didn't have dinner there but I did have breakfast, which was the usual combination of cooked breakfast and continental style. The room I had was on the 8th floor... More 

Was this review helpful? Yes
West Palm Beach, Florida
1 review
3 of 5 stars Reviewed yesterday NEW

Arrived early from an overnight flight tired and needing rest and a shower. We asked if we could check in early and were flatly told NO, your room will not be ready until 3:00 PM. check in time, no exceptions.. However we were offered an upgrade room that was ready right then for 68 pounds additional per day! Twin room... More 

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Morden, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We booked the Level experience for £250 and were assured of a V I P stay. I called room service to order some iced water as the mini bar was empty. 11 hours later it had not arrived. Ordered breakfast in our room for Sunday morning. Arrived on time. Waiter insisted on £7 EACH delivery. Milk was more " Cream... More 

Was this review helpful? Yes 2
Melia W, Guest Relations Manager at Melia White House, responded to this review

Dear Pat F, Many thanks for taking the time to post such a detailed review, we always appreciate feedback and we regret to see that you haven´t been enjoying your last stay at the Melia White House. We are sincerely surprised to read your comments as we are constantly working on providing our best service and care for our guests.... More 

Ashkelon, Israel
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This comfortable and friendly hotel is situated in a great place. Regents' garden is just around the corner as are many other London atractions. London tube station too, 2 minutes walk. The hotel is very comfortable, very friendly and helpful staff and the hotel is well staffed, Breakfast rich and tasty, bar comfortable and inviting.

Was this review helpful? Yes
Melia W, Guest Relations Manager at Melia White House, responded to this review

Dear spzusman, Thank you for staying at the Melia White House during your last stay in London and also for sharing your experience with other costumers on TripAdvisor. It is lovely to read that you were able to enjoy our enviable location and also our outlets. We are about to open our new "Dry Martini" Cocktail bar, stay tuned!! Don´t... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

First time i have stayed in a MELIA hotel, we stayed for one night. The hotel is clean and staff are friendly. The staff were great letting us leave our bags with them whilst our room was being cleaned, they also kept them the next day, so we could wonder round London, as we had a late train Journey home.... More 

Was this review helpful? Yes
Melia W, Guest Relations Manager at Melia White House, responded to this review

Dear Princess_030824, Thank you for choosing the Melia White House during your last stay in London and mostly for sharing your experience on Trip Advisor. We aim to give always the best service to our most valuable guests and when this efforts are recognised we are completely delighted. It will be our pleasure to welcome you on your next visit... More 

Cookham, United Kingdom
Level Contributor
288 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 278 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I have stayed at the Melia White House on a number of occasions in recent months (leisure) and our experiences, particularly with staff attentiveness, just keeps getting better and better!! Davide (Reception), is a 'joy' - no request is 'too much trouble' and he manages all with a warm and hearty smile. In addition, the guest relations... More 

Was this review helpful? Yes 1
Melia W, Guest Relations Manager at Melia White House, responded to this review

Dear H1CAJ, Many thanks for taking the time to post such a nice review of Melia Melia White House on TripAdvisor. From our passionate team to our Hotel style design and the convenience of our location, we are all about offering unique and luxurious experiences to all our guests. It is with great pride that I will pass on your... More 

Manchester, United Kingdom
1 review
1 of 5 stars Reviewed 4 days ago NEW

Having booked as part of a wedding party and way in advance of at least 45 days, I arrived at the desk to a queue of at least 20 minutes. I was then greeted by a lady with poor English and I had to slowly spell HARRIS four times. After, I was advised that I could not check in until... More 

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
Melia W, Guest Relations Manager at Melia White House, responded to this review

Dear dannielle_harris14, We are sorry to see that your stay was not to your satisfaction. We will take your comments on board as we are always trying to meet our guests’ expectations and provide the best possible service. At the Melia White House our staff is our most important asset and so far this has been acknowledged by many of... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Davide at Reception was excellent, and extremely helpful. Thanks for your assistance and great customer service again. Breakfast and room were great. Happy to recommend for business and family travel.

Was this review helpful? Yes
Melia W, Guest Relations Manager at Melia White House, responded to this review

Dear elisa_h123, It is such a pleasure to read your lovely comments regarding your last stay at the Melia White House. I am delighted to see that our hotel meet your expectations specially about our great location and facilities.We will share your amazing review to our colleague Davide. Don´t miss the changes the Melia White House will experience soon, you... More 

Leicester, United Kingdom
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was booked by my mate from Sydney. A twin share for 2 nights. The hotel is spacious, well appointed, well looked after, the staff were helpful and friendly, rooms were spacious and well appointed, very luxurious, good free Wi-Fi, tea and coffee in the rooms with everything else you would expect. We were very comfortable the on-suite was very... More 

Was this review helpful? Yes
Melia W, Guest Relations Manager at Melia White House, responded to this review

Dear Tony D, Thank you very much for your detailed review on Trip Advisor. We are thrilled to know that you´ve completely enjoyed your experience with us. Specially our location and facilities and the kindness of our staff. It will be a pleasure for us to see you again on your next trip to London, please do not hesitate to... More 

Boston, Massachusetts
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed at the hotel for a conference in the middle of July. We arrived early since we had taken a red-eye from the U.S. the night before. Unfortunately, the room was not ready for several hours, but I was able to do some work and relax in their bar area nearby. After asking a couple of times about the room,... More 

Was this review helpful? Yes
Melia W, Guest Relations Manager at Melia White House, responded to this review

Dear DaniFillman, Thank you for reviewing your recent stay at the Melia White House on TripAdvisor. Our main purpose is to make sure our guests have the most comfortable stay specially when flying from abroad. I am sorry that the room was not available on your arrival but I am glad to read that you enjoyed your stay and it... More 

Hotel Review Summarization

What travelers say

  • Very good(18)
  • Regent Park(15)
  • Tube station(13)
  • Great location(9)
  • Portland Street(6)
  • Breakfast buffet(6)
  • Hotel staff(5)
  • Junior suite(4)
  • Standard room(4)
  • Mini bar(3)
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