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The Rubens at the Palace

4.0 of 5 Hotel   |   39 Buckingham Palace Road | Victoria, London SW1W 0PS, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #41 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
suemusgrave rugby, warwickshire
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2,307 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (450)
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rugby, warwickshire
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have reviewed this hotel before and I still consider it to be the best hotel in London. It was my birthday while I was there and together with the dinner that my husband treated me to in the Library Restaurant, the staff also made it special. So thank you to all the staff

Was this review helpful? Yes 2
Conwy, United Kingdom
Top Contributor
79 reviews 79 reviews
38 hotel reviews
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the Rubens for 2 nights to celebrate a birthday. My wife and I have stayed next door before at the sister Hotel 41 so knew the location was perfect for our trip to Buckingham Palace as it was across the road. All the staff we met were very professional, friendly and gave great service. Our room was... More

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We recently took the family on a trip to London and we stayed for four nights. The staff at the Rubens was great. They could not have been more helpful. The rooms were nice, maybe a little outdated, but they were more spacious than the reviews led me to believe. I did upgrade the rooms so perhaps that had a... More

Was this review helpful? Yes 4
new jersey, USA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is a great place to stay in London. As soon as our cab pulled up, a doorman met us and helped us with our luggage. And from that point on, the service was great. The room we had was very small.... so small that I had to climb over the bed rather than walk around to get to... More

Was this review helpful? Yes 3
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

One cannot be more close to the buckingham palace, than this wonderful hotel. Located in the heart of central London, palace is walking distance from the lobby. It's a small boutique hotel with 5 star service. Right from reception to concierge to bellboy, everyone is wonderful and professional. We had reserved 2 junior suites and rooms were big as compared... More

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Tokyo, Japan
Top Contributor
74 reviews 74 reviews
47 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My experience of this hotel is based son a 4 night stay here as part of a business trip, and I have to say that I was extremely disappointed by this hotel. There is no denying the fact that this hotel has a fantastic location, and as a result it will always be a very popular place to stay. However,... More

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MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Thank you for your review. I was really sorry to hear again of your displeasure following your stay with us in September last year. I remember following up with your travel agent, who in turn I think liaised with you after your departure. I am sorry to find a year on that you remain unhappy with the elements of your... More

Douglasville, Georgia
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I found The Rubens online, read the reviews, and contacted the hotel manager, Malcolm for assistance with booking our trip. We arrived in London at the beginning of our trip, then left for 5 days before returning to London to complete our vacation. Malcolm was amazing at arranging multiple rooms for us, transportation from the airport, and holding part of... More

Was this review helpful? Yes 1
19 reviews 19 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I took our 8 and 10 year old granddaughters to London and we stayed at the Rubens for 8 nights. We had stayed there in May and decided this would be the best hotel to use to show our granddaughters all the sights in London. Several of the staff recognized us and we were warmly welcomed back.... More

Was this review helpful? Yes 1
Bridgewater, Nova Scotia, Canada
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed here before a transfer to my cruise. It was only for one night but it was fortunate that Buckingham Palace and the Mews was so close. The High Tea was amazing and I would fully recommend it to anyone wishing to sample an English Tea . The staff was very helpful with any thing you would need.

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Pottstown, Pennsylvania
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We spent a week at the Rubens, and found it to be a wonderful stay. The staff is friendly, and very helpful in planning our days touring London. The location is perfect, making it very easy to make our way around the city. We found the room to be spacious with a view of Buckingham Palace, and very comfortable. The... More

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Additional Information about The Rubens at the Palace

Address: 39 Buckingham Palace Road | Victoria, London SW1W 0PS, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park  , Victoria
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Rubens at the Palace 4*
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Also Known As:
The Rubens At The Palace Hotel London
Rubens At The Palace London
Rubens Palace
The Rubens At The Palace London, England

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Hotel Style
#20 Family Hotel in London #36 Luxury Hotel in London #37 Romantic Hotel in London #69 Business Hotel in London
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Official Description (provided by the hotel)
Traditional, Edwardian-era hotel, originally built as a debutante hostel for nearby Buckingham Palace. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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