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The Rubens at the Palace

4.0 of 5
39 Buckingham Palace Road | Victoria, London SW1W 0PS, England
Hotel amenities
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Best of British
The Rubens at the Palace
Ranked #32 of 1,069 hotels in London
4.5 of 5 stars 1206 Reviews
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1,206 reviews from our community

What travelers say about this hotel
  • Very good(30)
  • Royal Mews(26)
  • Friendly and helpful(22)
  • Short walk(17)
  • Afternoon tea(17)
  • Full English breakfast(16)
  • St James park(8)
  • Superior king room(8)
  • Air conditioning(7)
  • Would definitely stay(6)
Traveler rating
    777
    298
    74
    43
    14
Only show reviews for Family (223) | Couples (476) | Business (128)
Date Rating
Beverley, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 25, 2012 NEW

This hotel is lovely and well maintained, the staff and service excellent. Our room was spotless, well furnished and a decent size with a lovely big bed which gave us a good night's sleep. The room had everything to make our stay enjoyable. However the room appeared to be sandwiched between two buildings and the narrow window looked out onto... More

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Naples, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 25, 2012 NEW

We stayed at the Reubens for three nights in early May during our trip in London. All I can say is that we can't wait to go back! Our room was very comfortable and decorated very nicely. The service was excellent...especially Dave Brown who assisted us in where to go and what to do. He was always a friendly face... More

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Derby, United Kingdom
2 reviews
5 of 5 stars Reviewed May 25, 2012 NEW

Both my wife and I would like to send our appreciation and thanks to all members of staff, that we came into contact with. All were efficient, polite and always willing to accommodate. We both enjoyed all our Dinning experiences especially the Library meal was without doubt 'excellent'. We look forward with great enthusiasm to our next vist to London... More

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Australia
Senior Contributor
42 reviews 42 reviews
Reviews in 31 cities Reviews in 31 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 25, 2012 NEW

We had two stays at the Rubens within a five week period. We normally stay at another hotel, but felt their professionalism was not as good as previous visits. So a change was needed. We decided on the Rubens for its reviews and were definately not disappointed. Our second stay there was a hiccup with our room but that was... More

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See 3 more reviews by Bells54 for London
Baltimore, Maryland
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 21, 2012 NEW

This is my third stay and it didn't disappoint. I just love it at The Rubens. The concierge even gave me a hug as he was so glad to see us back! If you want to really feel like you are near the palace, get a room facing the Royal Mews. You pay a bit extra but well worth it.... More

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See 2 more reviews by WALPOLE401 for London
mikki6416 - Stevenage, Herts
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 21, 2012 NEW

I visited the Rubens for afternoon teaon 8 May for my 30th birthday. This is the second time I have had afternoon tea at the Rubens. The staff are always polite and helpful. We requested vegetarian sandwiches as I am vegetarian and they happily accommodated this. We had the 'Queens Tea' which comes with champagne which is very good. I... More

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See 6 more reviews by mikki6416 for London
Medford Lakes, New Jersey
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed May 20, 2012 NEW

We really enjoyed our week long stay at The Rubens. It was in a great location right near Buckingham Palace, a quick walk to lots of tourist locations in London and near the Victoria Station Train Tube Stop which has 3 different tube lines at the station. The staff was very friendly, helpful and knowledgeable. At the end of the... More

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See 2 more reviews by Bill H for London
1 review
5 of 5 stars Reviewed May 20, 2012 NEW

This charming historic hotel, with unbeatable location & reasonable (for London) rates, can boast about its outstanding staff & service. We stayed at the Rubens during England's record April rains. From the moment we walked in, the staff succeeded in helping us to feel totally at home. They were right there with umbrellas & suggestions in navigating the city in... More

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New York, NY
Senior Contributor
25 reviews 25 reviews
Reviews in 12 cities Reviews in 12 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 19, 2012 NEW
1
person found this review helpful

I recently stayed at The Rubens for 4 nights "on holiday" as they say. I chose the hotel based on location, and the glowing reviews on Trip Advisor. Here is a break down of my stay: The Check In - Staff was very friendly and courteous. We arrived early, so the room was not ready, but they happily held our... More

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See 3 more reviews by Leesh77 for London
Akron, Ohio
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 19, 2012 NEW

this place just gets better with each visit. I have stayed 4 times over the last 12 years and the place just gets better and better. most courteous and welcoming staff in the world..beautiful rooms extremely clean and a magnificant location, which gives the option to walk to all the main sites, especially buckingham palace and victoria station which allows... More

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Additional Information about The Rubens at the Palace

  • Rubens At The Palace London
  • Rubens Palace
Address: 39 Buckingham Palace Road | Victoria, London SW1W 0PS, England
Price Range: $$$$

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