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The Rubens at the Palace

4.0 of 5 Hotel   |   39 Buckingham Palace Road | Victoria, London SW1W 0PS, England (Mayfair / St James's / Piccadilly / Green Park )
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Free Breakfast
The Rubens at the Palace

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Ranked #38 of 1,071 hotels in London
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Janiefeelgood59 Leintwardine
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2,117 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (392)
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Leintwardine
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here with friends for one night and had the very best time. We were treated like Royalty. Having checked in we were greeted by Martha who was lovely and told us to contact her for any needs. On entering our beautifully decorated room there was a hand written welcome letter, from Martha and the most delicious home made... More

Was this review helpful? Yes 4
Poole, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Mum and I came up for an overnight theatre break. Superb welcome from the moment the cab pulled up, staff all friendly and couldn't do enough for us. Room comfortable, all usual supplies you would expect in a four star hotel. Great location, we walked everywhere but tube is very near. Short stroll to the palace and St James park.... More

Was this review helpful? Yes 5
Harrogate, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

My daughter and I stayed here this week for her first experience of a London Show. From the moment we approached the front door, we were received with warm, interested and professional staff who helped us to have the most wonderful stay. However, the real winner was the attention to detail and personal touches that they undertook to ensure that... More

Was this review helpful? Yes 4
Great Yarmouth
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Decided to take a short break to celebrate my partners birthday and my nephews promotion and took advantage of the excellent rate offered by this hotel. Thank goodness I made that decision. We arrived at the hotel and were met at the taxi by the excellent door man. When checking in we were asked why we were making this trip... More

Was this review helpful? Yes 4
Aberdeen, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed with my wife and 20 month old son for short city break. Hotel was absolutely faultless. Location allowed us to walk to all the major attractions and 5 minutes from the Victoria-Gatwick Express. The room was spacious even with a cot and the bed very large and comfortable although no view but spent all day out and about anyway.... More

Was this review helpful? Yes 4
Devon
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here with my wife on a theatre trip prior to a trip to Venice on the Orient Express. We were very impressed from the moment we arrived with the friendly reception we received. Our room was nicely spacious with an excellent view over the Royal Mews. Good tea and coffee making facilities and the first hotel I have... More

Was this review helpful? Yes 4
Tarporley, United Kingdom
Top Contributor
306 reviews 306 reviews
68 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I have stayed at the Rubens on several occassions over recent months. I have concluded that your experience will be very room dependent. On my most recent stay they 'upgraded' me to a room next to lift which was noisy. On another occasion I was given a disabled room which smelt very damp (as it was an open shower I... More

Was this review helpful? Yes 1
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Thank you for your review and for the feedback on some issues related to your previous stays. I have taken these on board and am working with my team to address. It is true that being an older building, by nature we have a wide selection of rooms that vary in size, style and location. Like many of our regular... More

Durban, South Africa
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family trip to London was absolutely awesome. We chose to stay at the Rubens at the Palace, as 3 years ago my hubby and I stayed here and had an absolutely fantastic stay and this time around was even better. From the day we arrived to the day we left we received service that was attentive. The rooms were... More

Was this review helpful? Yes 4
Bristol, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

What can I say - this is a wonderful hotel and I can't imagine why anyone would want to stay anywhere else in London. We spent 3 nights here this week which included my 50th birthday and all I can say is I felt I was treated like royalty. This really is a gem of a place and I can't... More

Was this review helpful? Yes 3
England
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is lovely, the location means that you literally are the neighbours to the Queen. Our room was a classic double without a view it was cosy, clean and it was great being able to open the windows. We don't spend much time in any hotel room when we visit London as we are there to enjoy the sights... More

Was this review helpful? Yes 3
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Thank you for your review. I was really pleased to read that you enjoyed your stay with us, and that highlights included our location, bedrooms and staff members that looked after you. I was a little disappointed to see the highlighted incidents involving our team and have reiterated to my managers the need for discretion, when on odd occasion something... More

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Additional Information about The Rubens at the Palace

Also Known As:
The Rubens At The Palace Hotel
The Rubens At The Palace Hotel London
Rubens At The Palace London
Rubens Palace
The Rubens At The Palace London, England
Address: 39 Buckingham Palace Road | Victoria, London SW1W 0PS, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park  , Victoria
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#20 Family Hotel in London
#29 Luxury Hotel in London
#37 Romantic Hotel in London
#59 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Rubens at the Palace 4*
Official Description (provided by the hotel):
Traditional, Edwardian-era hotel, originally built as a debutante hostel for nearby Buckingham Palace. ... more   less 
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