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The Rubens at the Palace

4.0 of 5 39 Buckingham Palace Road | Victoria, London SW1W 0PS, England
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4 nights for 3
#49 of 1,055 Hotels in London
2,351 Reviews 4.5 of 5 stars
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2,351 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leicester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

My wife and I were simply blown away by the service we received at this hotel this weekend. We arrived early at 12pm and just asked if we could leave our bag at the hotel before heading out, but we're told we could check in and our room was available already. The receptionist, Psyche Wong, was so polite and genuinely... More

Was this review helpful? Yes 4
Pittsburgh, Pennsylvania
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a very nice place and the staff goes overboard to ensure the guests are satisfied. However, I have two problems with it. First, there are at least 3 major construction projects right across the street. Very hectic and sometimes very noisy. Second their advertising leads you to believe that the palace is just across the street. In fact,... More

Was this review helpful? Yes 2
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We wanted to stay in a London apartment but were overwhelmed with our Internet search of possible flats scattered throughout the city. Sheila, a well-connected travel agent in Toronto, recommended we consider renting a Rubens Hotel flat. This solution was ideal for us – it provided the comforts and reliability of a quality, established hotel while allowing us the experience... More

Was this review helpful? Yes 4
Sydney, New South Wales, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Great hotel! The location doesn't get any better than this. Right on the doorstep of the palace and near Victoria station. The rooms are decorated beautifully and aren't a bad size for London. The only reason why it didn't get a 5 is that I thought some of the staff lacked warmth, but they were always very professional. It's very... More

Was this review helpful? Yes 2
Alpharetta, Georgia
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We chose this hotel based on the current reviews. What a great find. The concierge staff made our stay worth every penny. They helped us decide our itinerary every day. Whenever we got off the elevator, we were always greeted with huge smiles from them. Location was excellent. Close to Victoria Station and theaters, and the obvious Buckingham Palace. Go... More

Was this review helpful? Yes 1
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

Room is very small, way too much furniture for a small room. The bath tub is very narrow and a walk in shower would have been better idea. Our guest services rep. Paula is very friendly , but I cant say as much for the front desk staff working Friday night who didn't even bother greeting us with a hello... More

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Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Located bang opposite THE palace, it doesn't get more appropriate for a slightly cliched tourist visit to London. Got a pleasant surprise at check-in when told I had been upgraded to a 'Royal' room. This was in, wait for it, 'The Royal Wing' access to which was only possible with a royal room key. The hallway leading to the room... More

Was this review helpful? Yes 1
dallas
Contributor
12 reviews 12 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 3 nights in a Junior Suite. Very easy walk to many areas of London and easy access to the Big Bus for others. Also easy walk to the Victoria Theater. Concierge was very friendly and helpful. If you stay here there is a great breakfast place a few steps away that has great food and is very reasonable.... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a fantastic two nights at the Rubens in August. I initially chose it for the location and the good reviews it had on tripadvisor. Having experienced it for myself, I don't think I would ever stay anywhere else. Yes, it's pricy... but you get what you pay for. Awesome breakfast buffet, fantastic afternoon tea ... lovely staff. Good... More

Was this review helpful? Yes 2
Manhattan, Kansas
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

It was our first stay at The Rubens and I must say it was an unforgettable experience. The hotel is located right next to Buckingham Palace and a few moments from the underground tube. The service was phenomenal! The reception was professional, friendly and very helpful. I remember Floriana was a real delight. The room we stayed in was on... More

Was this review helpful? Yes 4
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Additional Information about The Rubens at the Palace

Address: 39 Buckingham Palace Road | Victoria, London SW1W 0PS, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park  , Victoria
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Rubens at the Palace 4*
Number of rooms: 173
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Also Known As:
The Rubens At The Palace Hotel London
Rubens At The Palace London
Rubens Palace
The Rubens At The Palace London, England

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