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All 1,071 London hotels

The Rubens at the Palace

4.0 of 5 Hotel   |   39 Buckingham Palace Road | Victoria, London SW1W 0PS, England (Mayfair / St James's / Piccadilly / Green Park )
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Free Breakfast
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Ranked #38 of 1,071 hotels in London
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Hallite21 Hallite21
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2,120 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hallite21
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just got back from a two night stay at the Rubens at the Palace, the staff are friendly and helpful and its so nice to be remembered and not just another number, the treatment is second to none, the room was very spacious we got a free up-grade and it was the same room we had last time when we... More

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Sunbury, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

Another fantastic stay at the Rubens at the Palace. All the staff are fantastic from the welcome from reception on arrival until departure. It is so nice to be remembered by the staff and treated so well. The food is spectacular, you can choose from the carvery in the old masters restaurant to afternoon tea in the Palace Lounge or... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

A classic, lovely hotel just across the street from the Buckingham Palace Mews. The cavalry theme in the lounge was steeped in tradition, where you hear the drums, bugles, horses, and men of the classic battles and units pictured on the walls. And the staff was incredible, from the waiters in the lounge to the bell staff to the shift... More

Was this review helpful? Yes 5
Leintwardine
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here with friends for one night and had the very best time. We were treated like Royalty. Having checked in we were greeted by Martha who was lovely and told us to contact her for any needs. On entering our beautifully decorated room there was a hand written welcome letter, from Martha and the most delicious home made... More

Was this review helpful? Yes 6
Poole, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Mum and I came up for an overnight theatre break. Superb welcome from the moment the cab pulled up, staff all friendly and couldn't do enough for us. Room comfortable, all usual supplies you would expect in a four star hotel. Great location, we walked everywhere but tube is very near. Short stroll to the palace and St James park.... More

Was this review helpful? Yes 7
Harrogate, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My daughter and I stayed here this week for her first experience of a London Show. From the moment we approached the front door, we were received with warm, interested and professional staff who helped us to have the most wonderful stay. However, the real winner was the attention to detail and personal touches that they undertook to ensure that... More

Was this review helpful? Yes 5
Great Yarmouth
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Decided to take a short break to celebrate my partners birthday and my nephews promotion and took advantage of the excellent rate offered by this hotel. Thank goodness I made that decision. We arrived at the hotel and were met at the taxi by the excellent door man. When checking in we were asked why we were making this trip... More

Was this review helpful? Yes 5
Aberdeen, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed with my wife and 20 month old son for short city break. Hotel was absolutely faultless. Location allowed us to walk to all the major attractions and 5 minutes from the Victoria-Gatwick Express. The room was spacious even with a cot and the bed very large and comfortable although no view but spent all day out and about anyway.... More

Was this review helpful? Yes 5
Devon
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here with my wife on a theatre trip prior to a trip to Venice on the Orient Express. We were very impressed from the moment we arrived with the friendly reception we received. Our room was nicely spacious with an excellent view over the Royal Mews. Good tea and coffee making facilities and the first hotel I have... More

Was this review helpful? Yes 5
Tarporley, United Kingdom
Top Contributor
308 reviews 308 reviews
69 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have stayed at the Rubens on several occassions over recent months. I have concluded that your experience will be very room dependent. On my most recent stay they 'upgraded' me to a room next to lift which was noisy. On another occasion I was given a disabled room which smelt very damp (as it was an open shower I... More

Was this review helpful? Yes 3
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Thank you for your review and for the feedback on some issues related to your previous stays. I have taken these on board and am working with my team to address. It is true that being an older building, by nature we have a wide selection of rooms that vary in size, style and location. Like many of our regular... More

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Additional Information about The Rubens at the Palace

Also Known As:
The Rubens At The Palace Hotel
The Rubens At The Palace Hotel London
Rubens At The Palace London
Rubens Palace
The Rubens At The Palace London, England
Address: 39 Buckingham Palace Road | Victoria, London SW1W 0PS, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park  , Victoria
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#20 Family Hotel in London
#29 Luxury Hotel in London
#37 Romantic Hotel in London
#59 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Rubens at the Palace 4*
Official Description (provided by the hotel):
Traditional, Edwardian-era hotel, originally built as a debutante hostel for nearby Buckingham Palace. ... more   less 
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