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All 1,073 London hotels

The Rubens at the Palace

4.0 of 5 Hotel   |   39 Buckingham Palace Road | Victoria, London SW1W 0PS, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #43 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Jenna B Derby, United Kingdom
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2,321 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (454)
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English first
Udine, Italy
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed yesterday NEW

On arrival we were asked to pay an extra 40 pounds for a larger room but being our rate already over 200 pounds per night we declined... Our room turned out to be really a miserabile corner room looking out on a light well and moreover with stained upholstery and carpets and a sort of animal on the bed (or... More

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Derby, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

From the moment me and my husband arrived at the hotel we couldn't of been made more welcome. Our luggage was taken from our taxi by concierge and then checked in from from a very friendly member of staff. Our room was directly opposite the mews and the hotel staff had put a plate with chocolate brownies on with happy... More

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Senior Contributor
41 reviews 41 reviews
23 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Rubens consistently provides a highly professional, efficient, and friendly standard of service, within a comfortable environment in a very convenient location. We normally visit at least once a year, but in this case it was eighteen months since the last time. Very pleased to find that everything is just the same. We had afternoon tea in the lounge which... More

Was this review helpful? Yes 2
Bedford, England, United Kingdom
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had a beautiful day, at the theatre then to the palace for a meal, beautiful food, plenty of, amazing and helpful staff and out waiter nothing was to much trouble. Had a lovely pudding bought out with a candle and message written on it in icing, a good day had. Well worth the money :)

Was this review helpful? Yes 3
Kuala Lumpur
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Arrived very early on flight from Asia, room wasn't ready so they provided complimentary room FOC. Our suite isn't cheap but comfortably accommodates 5 of us (2 kids and an infant) - so it works out great value for the location. Loads of kid friendly stuff in the room from activity packs, toiletries to mini bath robes and slippers that... More

Was this review helpful? Yes 4
Berwick upon Tweed, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We spent one night in the beautiful hotel for my daughters 18th birthday. The staff were welcoming and very professional from the moment we were greeted by the doorman. Our room was spotless and very pretty with plenty of space. The dinner and service was excellent,and atmosphere very relaxed. The chocolate birthday message on a dessert was a lovely touch.The... More

Was this review helpful? Yes 4
El Dorado Hills, California
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Staff was exceptional and very helpful. The Doormen and day manager both made our stay exceptional. This was our second stay. Were from the USA and their staff always made us welcome and invited us back.

Was this review helpful? Yes 3
Stockton-on-Tees, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Just had a lovely weekend in the city staying at The Rubens next to the Palace. We were not really happy with our first room that was offered to us but we were immediately shown 2 other rooms one of which we picked as it was excellent - modern and light and very comfortable. Staff were lovely throughout and would... More

Was this review helpful? Yes 1
Manchester, United Kingdom
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

called in here for morning coffee before a trip round the palace. wasn't sure how welcome we would be but we were made extremely welcome. Beautiful interior, very friendly and pleasant staff. We were not rushed in any way and I wish we'd known how good it was because would definitely have had a brunch there, but were committed elsewhere... More

Was this review helpful? Yes 4
Channel Islands, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Just enjoyed a 4 day stay with family, including 2 young children. We have stayed at the Rubens before (without the kids) and have always found the staff to be friendly and efficient, but the children really brought the best out of them. Nothing was too much trouble! Our rooms were clean and very comfortable, and the beds are the... More

Was this review helpful? Yes 6
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Additional Information about The Rubens at the Palace

Address: 39 Buckingham Palace Road | Victoria, London SW1W 0PS, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park  , Victoria
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Rubens at the Palace 4*
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Also Known As:
The Rubens At The Palace Hotel London
Rubens At The Palace London
Rubens Palace
The Rubens At The Palace London, England

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Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#20 Family Hotel in London #39 Romantic Hotel in London #40 Luxury Hotel in London #70 Business Hotel in London
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Official Description (provided by the hotel)
Traditional, Edwardian-era hotel, originally built as a debutante hostel for nearby Buckingham Palace. ... more   less 
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Chesapeake, Virginia

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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