We stayed at the Reubens for three nights in early May during our trip in London. All I can say is that we can't wait to go back! Our room was very comfortable and decorated very nicely. The service was excellent...especially Dave Brown who assisted us in where to go and what to do. He was always a friendly face... More

Both my wife and I would like to send our appreciation and thanks to all members of staff, that we came into contact with. All were efficient, polite and always willing to accommodate. We both enjoyed all our Dinning experiences especially the Library meal was without doubt 'excellent'. We look forward with great enthusiasm to our next vist to London... More

We had two stays at the Rubens within a five week period. We normally stay at another hotel, but felt their professionalism was not as good as previous visits. So a change was needed. We decided on the Rubens for its reviews and were definately not disappointed. Our second stay there was a hiccup with our room but that was... More

This is my third stay and it didn't disappoint. I just love it at The Rubens. The concierge even gave me a hug as he was so glad to see us back! If you want to really feel like you are near the palace, get a room facing the Royal Mews. You pay a bit extra but well worth it.... More

I visited the Rubens for afternoon teaon 8 May for my 30th birthday. This is the second time I have had afternoon tea at the Rubens. The staff are always polite and helpful. We requested vegetarian sandwiches as I am vegetarian and they happily accommodated this. We had the 'Queens Tea' which comes with champagne which is very good. I... More

We really enjoyed our week long stay at The Rubens. It was in a great location right near Buckingham Palace, a quick walk to lots of tourist locations in London and near the Victoria Station Train Tube Stop which has 3 different tube lines at the station. The staff was very friendly, helpful and knowledgeable. At the end of the... More

This charming historic hotel, with unbeatable location & reasonable (for London) rates, can boast about its outstanding staff & service. We stayed at the Rubens during England's record April rains. From the moment we walked in, the staff succeeded in helping us to feel totally at home. They were right there with umbrellas & suggestions in navigating the city in... More

I recently stayed at The Rubens for 4 nights "on holiday" as they say. I chose the hotel based on location, and the glowing reviews on Trip Advisor. Here is a break down of my stay: The Check In - Staff was very friendly and courteous. We arrived early, so the room was not ready, but they happily held our... More

this place just gets better with each visit. I have stayed 4 times over the last 12 years and the place just gets better and better. most courteous and welcoming staff in the world..beautiful rooms extremely clean and a magnificant location, which gives the option to walk to all the main sites, especially buckingham palace and victoria station which allows... More