We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Rubens at the Palace

#71 of 1,063 Hotels in London
Certificate of Excellence
Hotel website
39 Buckingham Palace Road | Victoria, London SW1W 0PS, England
Special Offer
4 nights for 3
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 13 more sites!
The Rubens at the Palace
Professional photos View all
Browse nearby
The Rubens at the Palace
Add Your Review

2,638 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (539)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We went on a coach tour to London for the Mothers Day weekend. There were 49 people in our party and at our booked time we were ushered into a rather dark room with tables which seated 8. Our party were served by 2 members of staff who insisted on pouring everyone their first cup of tea or coffee. There... More 

Was this review helpful? Yes
Bentonville, Arkansas
19 reviews 19 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The reason I gave this review four instead of five stars os because like most hotels in London, the elevators are tiny. Also, the breakfast was good, but I have had better, at less expensive hotels in London. Although the hotel is a bit pricey, you pay for great location for sightseeing access. The staff was friendly and the hotel... More 

Was this review helpful? Yes 1
Chattanooga, Tennessee
5 reviews 5 reviews
5 of 5 stars Reviewed yesterday NEW

We loved the Rubens Hotel. They took great care of us and helped us celebrate our anniversary with little surprises all along the way from a cake waiting in our room to a special anniversary tea beginning with champagne. The hotels location was perfect for what we wanted to see and do. We could walk everywhere if we wanted although... More 

Was this review helpful? Yes 1
14 reviews 14 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

we were here for a 2 night break in February, great location, overlooks side entrance to Buckingham Palace, friendly staff,really nicely decorated bedroom, fantastic deluge shower in bathroom, very good selection at breakfast, not one of these buffet's where you keep coming round to the same food again and again. Included in our stay was afternoon tea, normal price is... More 

Was this review helpful? Yes 1
Jackson, Wyoming
Top Contributor
52 reviews 52 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've eaten at the Rubens before but had never stayed. The quality of the hotel is astonishing given its location and the price. The room we had wasn't large but was perfectly comfortable and well equipped. Even though we were on the Buckingham Palace Road side of the hotel it was quiet in the room. Staff are excellent and the... More 

Was this review helpful? Yes 1
Voorhees, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The hotel is located in a very central area, very accessible to most major sites. The rooms are small by American standards but well furnished, clean and decorated nicely. The staff was very helpful and polite. I have to say that the restaurant was a good treat. We enjoyed tea time and two dinners in the bar area. The food... More 

Was this review helpful? Yes 2
Towson, MD
Top Contributor
57 reviews 57 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had not been in London for fun in a number of years. Friends had warned how expensive it has gotten but we were still surprised at how pricey things have become. The Rubens was a nice choice for us. We booked early and were able to obtain a nice discount. The room was small but very well appointed. The... More 

Was this review helpful? Yes
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you for taking the time to post a review about your experience. I was glad to hear that you found your room to be well appointed. I was also pleased to read that you enjoyed the location of the Hotel, being just 5 minutes walk from Victoria Station, we are indeed connected to all of the main... More 

Senior Contributor
24 reviews 24 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From alighting from our taxi to be met by the most wonderful concierge we were made to feel like royalty. All of the staff were incredibly helpful with genuine smiles and sincere greetings. Breakfast had a wonderful array to choose from and once again we were served by very attentive staff.

Was this review helpful? Yes
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here during a work trip. This place was quite nice and convenient. There are restaurants and shops walking distance. You can pretty much stay here, wake up and run out to the Victoria Memorial to witness the change of guards in less than 5 minutes. Loved the stay and wished it was longer and not a business trip.

Was this review helpful? Yes 1
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Having spent three nights at the Rubens, I have to say it was rather nice. The decor feels a little old fashioned but its meant to feel that way. The breakfast was great and the afternoon tea we got was also wonderful. When we arrived our room wasn't quite ready, but a complimentary drink was offered whilst we waited, which... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

771 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (502)
Room/suite (171)
Hotel & grounds (72)
Bathroom (37)
Dining (35)
View from room (22)
Videos (2)
Other (163)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (250)
Amenities (3)
Classic Double Room (33)
Junior Suite (39)
Restaurants and Bars (37)
Superior King Room (37)
The Hotel (18)
The King's Suite (83)

Management photos: Courtesy of the property manager

All management photos (19)
Hotel & grounds (3)
Dining (3)
Room/suite (8)
Other (5)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Staying in Westminster

Neighborhood Profile
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighborhood


Questions? Get answers from hotel staff and past guests. Ask a question