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The Rubens at the Palace

#68 of 1,063 Hotels in London
Certificate of Excellence
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39 Buckingham Palace Road | Victoria, London SW1W 0PS, England
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4 nights for 3
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The Rubens at the Palace
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The Rubens at the Palace
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2,641 reviews from our community

Traveler rating
    1,778
    618
    156
    70
    19
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557
1,137
128
281
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed yesterday NEW

We recently stayed at this Hotel, and loved every minute. The staff and customer service experience was excellent. The staff always had time for a friendly chat, and were willing to help with directions and information. The room was beautiful. I had a wonderful view of the old clock outside my window. The room was warm and cosy, which was... More 

Was this review helpful? Yes 1
Edinburgh, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My daughter and I visited London for her 21st birthday and stayed at The Rubens. We are so glad we did! This is a fantastic hotel. We were upgraded on arrival to a lovely superior room and the hotel had kindly left a little congratulatory cake for my daughter. The room was extremely comfortable and tastefully decorated. The staff throughout... More 

Was this review helpful? Yes 1
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We went on a coach tour to London for the Mothers Day weekend. There were 49 people in our party and at our booked time we were ushered into a rather dark room with tables which seated 8. Our party were served by 2 members of staff who insisted on pouring everyone their first cup of tea or coffee. There... More 

Was this review helpful? Yes 1
Bentonville, Arkansas
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The reason I gave this review four instead of five stars os because like most hotels in London, the elevators are tiny. Also, the breakfast was good, but I have had better, at less expensive hotels in London. Although the hotel is a bit pricey, you pay for great location for sightseeing access. The staff was friendly and the hotel... More 

Was this review helpful? Yes 3
Chattanooga, Tennessee
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We loved the Rubens Hotel. They took great care of us and helped us celebrate our anniversary with little surprises all along the way from a cake waiting in our room to a special anniversary tea beginning with champagne. The hotels location was perfect for what we wanted to see and do. We could walk everywhere if we wanted although... More 

Was this review helpful? Yes 3
dundee
Contributor
14 reviews 14 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

we were here for a 2 night break in February, great location, overlooks side entrance to Buckingham Palace, friendly staff,really nicely decorated bedroom, fantastic deluge shower in bathroom, very good selection at breakfast, not one of these buffet's where you keep coming round to the same food again and again. Included in our stay was afternoon tea, normal price is... More 

Was this review helpful? Yes 2
Jackson, Wyoming
Top Contributor
52 reviews 52 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I've eaten at the Rubens before but had never stayed. The quality of the hotel is astonishing given its location and the price. The room we had wasn't large but was perfectly comfortable and well equipped. Even though we were on the Buckingham Palace Road side of the hotel it was quiet in the room. Staff are excellent and the... More 

Was this review helpful? Yes 1
Voorhees, New Jersey
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is located in a very central area, very accessible to most major sites. The rooms are small by American standards but well furnished, clean and decorated nicely. The staff was very helpful and polite. I have to say that the restaurant was a good treat. We enjoyed tea time and two dinners in the bar area. The food... More 

Was this review helpful? Yes 2
Towson, MD
Top Contributor
58 reviews 58 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had not been in London for fun in a number of years. Friends had warned how expensive it has gotten but we were still surprised at how pricey things have become. The Rubens was a nice choice for us. We booked early and were able to obtain a nice discount. The room was small but very well appointed. The... More 

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MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you for taking the time to post a review about your experience. I was glad to hear that you found your room to be well appointed. I was also pleased to read that you enjoyed the location of the Hotel, being just 5 minutes walk from Victoria Station, we are indeed connected to all of the main... More 

Senior Contributor
24 reviews 24 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From alighting from our taxi to be met by the most wonderful concierge we were made to feel like royalty. All of the staff were incredibly helpful with genuine smiles and sincere greetings. Breakfast had a wonderful array to choose from and once again we were served by very attentive staff.

Was this review helpful? Yes 1
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Staying in Westminster

Neighborhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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