The Rubens certainly met our expectations and was a great location from which to base our visit to London. The rooms are beautifully decorated and our room had a window which opened onto the Royal Mews. Yes, the rooms are small by any standard, and the floors a bit creaky but the staff are great, it's clean and comfortable, and... more

We reviewed a lot of hotels in London for our 4-day stay and selected the Rubens due to the TripAdivsor reviews. Great choice. It has a fantastic location. Within walking distance of both Buckingham Palace, Victoria Station, and many other attactions. The proximity to Victoria Station was important. Took the Underground and train everywhere we needed to go. Including the... more

Stayed for a weekend theatre break with my granddaughter. The hotel is opposite Buckingham Palace Mews and is close to Victoria Tube station. The twin room we were allocated was light and clean, the reception staff and the concierge were all very friendly and helpful. The breakfast was excellent and served late on Sunday morning. I would recommend this hotel... more

My wife and I stayed her during a trip through out the UK and Europe. Its a great location, friendly staff, and clean. Only complaint it that the rooms are small, but thats the norm for Europe. We would stay here again if we went back. Its the closest place to the Palace and also a short walk to the... more

We have just returned from staying at The Rubens at the Palace. We really enjoyed our stay here. The hotel, which is located across the road from the Royal Mews, is also very close to Victoria Station which is convenient if you are transiting to Heathrow. The staff at the hotel were wonderful. As soon as we pulled up at... more

I think this hotel is the perfect example of understanding what rating is being assessed on Tripadvisor... it seems to score very well by the patrons... and as such we booked it thinking we might have found a hidden gem in the city for business trips. What I failed to realise, and in retrospect is not obvious, is that ratings... more

We spent five nights there and had mixed feelings about the hotel. We had been travelling for several weeks, so had large suitcases with us. When we arrived, we had to struggle up the steps with them into the lobby (we are a middle aged couple) as there were no porters to be seen - however during the rest of... more

From the moment our taxi pulled up at the front of Rubens & we were met by the cheeky Cockney Consierge we knew this would be a beaut hotel. The smiles & service through registration put us in a relaxed state. We had requested an 11 a.m. check in & it was no problem. Our room was ready. Refreshingly ready.... more

We felt like two Queens!! The Real Queen Elisabeth would love it as well! We were treated with care, attention and joy! Lovely stay! Lovely room! Lovely food! We will come back to visit London and as well to stay one more time at Rubens at the Palace! Thank you all! more