We knew that the Hilton was not in a central location which we thought would be OK for our needs and it was as there was a MIni bus to take guests to and from the Tube station. What we did not expect was the poor quality of the hotel and the cleanliness. We expected it to be up to... More

While the welcome at the check in was warn, the room was not. The bathroom wasn't as clean or well maintained as it should have been. More

We travelled to London for a special family weekend to visit the Leonardo da Vinci display at The National Gallery. We emailed the hotel prior to our arrival and requested a quiet room with good views. The hotel acknowledged our request and had our room ready. The room was spacious and had great views over The Thames - overlooking Canary... More

Just stayed at this hotel for the 4th time, we know that it is a little out of the centre, but the views across the Thames are fantastic. Overall our stay was comfortable, the buffet breakfasts need to be kept warm and that is my only complaint, however due to events that we were attending we were late to arrive... More

Hotel was excellent. Location seems far - but the hotel shuttle to the Tube Station was great and runs frequently. Very easy to get around London using the Tube. Service was great. Breakfast was great, but the food is very expensive - better to eat somewhere else unless your meals are included in your package. Hotel room was nice -... More

We managed to get this hotel during a special deal promotion at a very good price. The hotel was 8 minutes out of Waterloo on the underground and a quick bus ride to the hotel (underground ticket covered the cost). The hotel is right on the Thames. The hotel reception staff were very very friendly and extremely helpful giving us... More

Looks a little tired from the inside but the rooms are very comfortable and clean. we had a part river view which was nice and also includes a free breakfast which was very nice. The free pass over to canary wharf was very handy to get to the underground or you can get on the c10 bues just outside the... More

We have again stayed at this hotel 30th & 31st December , Warm & welcoming reception staff allowed us to check in early , we were given a fabulous room with a balcony on the top floor . The food at breakfast was wholesome and plentiful . The dining room staff were polite , courtious and good at their jobs... More

The hotel reception staff are very welcoming. The hotel is situated in the middle of a housing estate so surrounded by other flats. Firstly the bad points - the pool is very small and is really a separate entity to the main hotel so unsure how it is considered to be part of the hotels facilities. It is a Living... More