We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,071 London hotels »

Hilton London Docklands

4.0 of 5
265 Rotherhithe Street, London SE16 5HW, England
Hotel amenities
Special offer
Great Getaway - 40% off
Hilton London Docklands
Ranked #327 of 1,071 hotels in London
3.5 of 5 stars 782 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

782 reviews from our community

What travelers say about this hotel
  • Canary wharf(62)
  • Canada water(36)
  • Shuttle buses(22)
  • Very good(15)
  • Tube station(13)
  • Swimming pool(12)
  • Jubilee line(9)
  • Friendly and helpful(8)
  • Thames clipper(8)
  • River view(5)
Traveler rating
    202
    295
    173
    77
    35
Only show reviews for Family (126) | Couples (242) | Business (129)
Date Rating
kent
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 1, 2012 NEW via mobile

I booked this hotel via top secret hotels for my husbands bday and initially was pleased that it was a Hilton. However after reading he reviews was quite apprehensive that it was going to be a huge let down. All I can say is don't be put off by what is said. What a lovely quirky/modern hotel situated right on... More

Was this review helpful? Yes
Fareham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 30, 2012 NEW

This Hotel is really in the Boon Docks. Occupying a site on the old Docklands area of London and many of the rooms located in a converted warehouse, it is full of character and surprises. If you are visiting the new Canary Wharf area of London with all its skyscraper tower blocks of Banks and Financial institutions it is ideally... More

Was this review helpful? Yes
Yorkshire
Contributor
17 reviews 17 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 29, 2012 NEW

Fantastic Hotel , lovely staff , great breakfast , I really dont need to go on about the links to the city . Although some reviwers clearly dont know what they are talking about. And as for "having to eat at the hotel" people just need to open their eyes , there are 2 pubs just outside the entrance to... More

Was this review helpful? Yes
See 12 more reviews by mar1uk for London
Cambridge, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW

Although this hotel is slighly out of London itself, it is a great location if you are prepared to use the wonderful Thames Clipper ferry service up and down the Thames for getting around. Timing can be a bit tricky for late nights out but during the day it is excellent. The hotel room was great and as there were... More

Was this review helpful? Yes
See 2 more reviews by dgpCB for London
Wallasey, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed May 28, 2012 NEW

We stayed in a family room for one night whilst visiting my sister. Our room was very hot and cramped - we could not open the 'patio' door whilst our son's bed was set up - this meant we could not spend much time in the room as it was just too hot, despite it being February! I found feeding... More

Was this review helpful? Yes
Bernadette Borg, Guest Relations Manager at Hilton London Docklands, responded to this review
May 28, 2012

Dear LouiseW, Thank you for your review of our hotel following your recent stay with us , Please accept my sincere apologies for the disappointment you have experienced with the room been too hot and the bathroom not to your expectations. We have just completed a soft refurbishment of our bathroom in two of our blocks of bedrooms and will... More

Welwyn Garden City, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2012 NEW
1
person found this review helpful

Took ages to check in. We had booked one night on a non-refundable rate. Had to add an extra night so it went through as two separate bookings and all sorts of confusion at the desk. Pleasant receptionist but it did seem to take longer than it should have done. Checking out same problem. But in between was fabulous. Service... More

Was this review helpful? Yes
Bernadette Borg, Guest Relations Manager at Hilton London Docklands, responded to this review
May 28, 2012

Dear Baberainbow59, Thank you for taking the time to write your review about your recent experience with us , please be assured that I have shared your feedback with the team so that we can focus on the areas mentioned for improvement. Delighted to read your comments with regards to the bar, food and our terrace which added to your... More

Vancouver, Canada
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 24, 2012

location was so-so, a bit off from the usual tourist attractions, but taxi drivers do seem to know it, and we didn't have trouble returning to the hotel at night. Other than the lobby, everything else feels incredibly dated. The hallways were dark and narrow, and the rooms, although a good size, felt rather old and tired. The bathrooms were... More

Was this review helpful? Yes

Travelers are raving about these London hotels

DoubleTree by Hilton Hotel London -Tower of London
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1946018?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Aloft London Excel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d2064719?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Novotel London ExCeL
4 of 5 stars
Show Prices ABS:HotelCheckRates-d291617?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Bermondsey Square Hotel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1383560?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Ritz London
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d187591?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Chester UK
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 24, 2012

Stayed for two nights over the weekend when the hotel looked very busy. Unusual location although as long as you know what you are letting yourself in for as far as transport is concerned it's different with the river shuttle which you can use as an easy way into town depending on your destination. Hotel a little dated and showing... More

Was this review helpful? Yes
See 2 more reviews by SteveJuliet for London
Cheshire
Senior Contributor
25 reviews 25 reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed May 20, 2012

This hotel advertised itself as having a pool but it was incredibly small with a pillar in the middle and the Jacuzzi wasn't working. Nor was the sauna in the changing room. It wasn't even physically connected to the hotel. The decor at the health club was very jaded/ faded with peeling paint. It really needs demolishing and rebuilding. The... More

Was this review helpful? Yes
Nottingham, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 19, 2012

First time staying in this hotel, not the easiest to find. Rooms were spacious but dated. The food was very good, I had a buffet in the evening which had a variety of choices, breakfast was also a buffet and again was very good. The staff in the reception were helpful and polite. Nice view of Thames with a free... More

Was this review helpful? Yes

Travelers who viewed Hilton London Docklands also viewed

Hilton London Canary Wharf
4.5 of 5 stars 702 Reviews
London, England
Show Prices ABS:HotelCheckRates-d585836?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Britannia International Hotel
3.5 of 5 stars 1,115 Reviews
London, England
Show Prices ABS:HotelCheckRates-d195153?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hilton London Tower Bridge
4.5 of 5 stars 1,254 Reviews
London, England
Show Prices ABS:HotelCheckRates-d614236?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 1,071 hotels in London, ranked by popularity »

Been to Hilton London Docklands? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hilton London Docklands

  • Hilton International London
  • Hilton London
  • London Hilton
Address: 265 Rotherhithe Street, London SE16 5HW, England
Price Range: PLN: $$

Owners: What's your side of the story?

If you own or manage Hilton London Docklands, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hilton London Docklands
Show the lowest price for this hotel (from our partners)
Show Prices