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All 1,071 London hotels

Hilton London Docklands

4.0 of 5 Hotel   |   265 Rotherhithe Street, London SE16 5HW, England (Waterloo / South Bank / Southwark)
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Ranked #518 of 1,071 hotels in London
A recent review
5 of 5 stars reviewed yesterday
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned after having spent the Easter weekend here. The hotel is placed in a very nice and quiet area of London. It's easily accessible by public transport. A free ferry service is provided. Once on the other side, it's a pleasant 10 minute walk to the Canary Wharf tube. If you don't feel like walking, you can hop into... More

Was this review helpful? Yes 1
Hastings, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

My husband and I have just returned from a lovely two. Days at the the hilton riverside celebrating. Our 40 wedding anniversary.on arriving early to the hotel to witness a large group of guests checking out however I was spotted by a member of front house team.whose name I didn't get, checked. Us in quickly and efficiently we were aware... More

Was this review helpful? Yes 2
London, United Kingdom
1 review
2 of 5 stars Reviewed 2 days ago NEW

The transportation to and from the Hotel was very bad. The nearest metro station was 25 min. away, and it took way to much time to get anywhere. The Restaurant was not good. They only had Buffet - Not Hilton standard.

Review collected in partnership with Hilton Hotels & Resorts

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Skelleftea, Brazil
1 review
4 of 5 stars Reviewed 2 days ago NEW

This april I was working at this hotel with a group who attended to a Conference at ExCel. Should mention the attention of staff and kindness of all Hotel Staff is great. They make you feel so comfortable working with them and they just try to do everything they can to solve all your needs. This is what I will... More

Review collected in partnership with Hilton Hotels & Resorts

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Mansfield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 2 days ago NEW

I was a little concerned prior to visiting this hotel as many reviewers said it was a way out of the city...yes it is but come on you stay in London you pay London prices and I have stayed in worse for much more money and its lovely and quiet. There are loads of options to get into the city,... More

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Southampton, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

Great hotel minutes away from Canary Wharf. We went to a gig at the 02 arena which was easy to get to via tube / ferry / taxi. Canary Wharf has lots of places to eat but not many / any are open for post gig food. We reluctantantly went back to the hotel with the idea of getting room... More

Review collected in partnership with Hilton Hotels & Resorts

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Hampshire, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is our third stay at the Hilton Docklands and we had another fantastic experience. We will be returning each year to celebrate my husband's birthday. The buffet breakfast is fantastic and we were warmly greeted on arrival. The location of the hotel provides an easy transfer to the centre of London. Thanks Hilton!

Review collected in partnership with Hilton Hotels & Resorts

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Indianapolis, Indiana
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

As far as Hilton hotels go, this was poor to average. The room was somewhat shabby and the service wasn't great. Worst of all, the radiator in our room made a horrible clanging sound every 30 seconds, making sleep practically impossible. Unfortunately, they were full so there wasn't anything they could do about it, but the people at the front... More

Was this review helpful? Yes 1
Porto Alegre, RS
Top Contributor
126 reviews 126 reviews
36 hotel reviews
105 helpful votes 105 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I knew in advance this hotel was far from central London, close to the Canary Wharf area, and it seemed okay for me: a different place to stay in London, London by the river shall be interesting, and, after all, it is a Hilton, so let’s try it! The view from the hotel is beautiful, and the region is peaceful... More

Was this review helpful? Yes 1
Plymouth, England, United Kingdom
15 reviews 15 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

After a long day of trying to find the hotel (maps on the phones), we were greeted by a lovely guy called Christian, so friendly. The rest of the staff were good as well. Polite, friendly and helpful. The bed was hard, but I like that. Only thing I'd say, is the room could do with more milk as 4... More

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Mohit M, Guest Relations Manager at Hilton London Docklands, responded to this review

Thank you very much for recognizing our staff and the effort they put in to ensure that our guests have an enjoyable and memorable stay especially Christian on the Front Desk. Perhaps for your future stays with us it would interest you to know we do provide extra milk in our rooms on request. Thank you for staying with us... More

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Additional Information about Hilton London Docklands

Also Known As:
Hilton London Docklands Hotel London
Hilton London Docklands Hotel
Hilton International London
Hilton London
London Hilton
Hilton London Docklands England
Address: 265 Rotherhithe Street, London SE16 5HW, England
Phone Number:
Location: United Kingdom > England > London > Waterloo / South Bank / Southwark
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#291 Luxury Hotel in London
#339 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Docklands 4*
Official Description (provided by the hotel):
Conveniently situated on the banks of the River Thames, Hilton London Docklands is only a 20 minute journey to London City Airport. The hotel has a unique complimentary ferry service, which will transport you back and forth from Canary Wharf pier. From Canary Wharf the O2 arena, the ExCel London conference venue and the business district itself are all easily accessible. When staying at the Hilton London Docklands hotel you can take advantage of the 24-hour business center or the dedicated work areas in the guest rooms. And when you need some time to relax, you can make the most of the LivingWell health Club and the Terrace Restaurant which offers both international and British traditional cuisine. ... more   less 
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