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Hilton London Docklands

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265 Rotherhithe Street, London SE16 5HW, England
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Hilton London Docklands
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Hilton London Docklands
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2,145 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Leicester, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Myself and my boyfriend stayed here for a classic tourist weekend in the capital recently and I arrived by myself on the first day. The ferry across to the hotel was quick and the staff were extremely pleasant on arrival. I had lunch outside the bar which was lovely. My only complaint would be that the room was extremely hot... More 

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Cambridge, United Kingdom
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed yesterday NEW

I read the reports and was worried about the room. We had an amazing room overlooking the Thames with a small balcony, decribed as a Junior Suite, no complaints at all. We used to be regulars at this hotel and I have to say that now under double tree the hotel has lost some of its charm, the breakfast wasn't... More 

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Senior Contributor
25 reviews 25 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Because the location - right on the river - is absolutely superb and the views are tremendous. Even better from my balcony. Love the ferry trip back across the river, just adds to the adventure. Refurb had just finished so I was expecting big things - yes can see where the money has gone on the main decor and to... More 

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hull
Contributor
17 reviews 17 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Smallish room but very clean and tidy although the velux window needed a blackout blind., curtain just dangled . We got it at a good price so can't really complain. Staff very polite and bar area nice. I do disagree that its near the O2, to get there you either have to take the hotels ferry then the river ferry... More 

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UK
Top Contributor
138 reviews 138 reviews
111 hotel reviews
116 helpful votes 116 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed here for one night because we were attending a concert at the O2. The position is fantastic, right on the river with beautiful views. We had a junior suite with river views and a balcony. Should be lovely, right? Well, no, it wasn't. Apparently the hotel has just been refurbished but the furniture in our room certainly wasn't... More 

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Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have stayed at this hotel several times over the last 15 years and have always experienced a relaxing and enjoyable stay. The new refurb was overdue and was worth waiting for! When we arrived they were still half way through refurbishing the common areas and seeing how things were taking shape over the last few days was great to... More 

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Glasgow, United Kingdom
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Booked in via BA. Nobody advised us of the extensive renovation works. Highlights include being unable to access the lift on arrival due to a guy fitting a carpet, floors being sanded by the bar, creating a great ambience, and the world's noisiest chambermaids. A strange hotel, and these changes seem to be window dressing . Little ferry is fun... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My boyfriend booked this hotel for weekend away for my birthday and after reading some recent bad reviews relating to the refurbishment/maintenance work I was dubious before our stay but I had no reason to be. The maintenance work didn't affect our stay one bit. We were greeted with warm smiles when we arrived and were quickly checked in and... More 

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2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

Where to begin? I booked this hotel a good few months back after hearing many a great thing regarding it's location/service etc. So, I booked my fiancee & I in for 2 nights, a nice little romantic break (or so I thought). Upon arriving in the city & making our way to the hotel (which is on the wrong side... More 

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Hastings, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Thank you Hilton Docklands. Our second stay and we will never stay anywhere else in London. With a brand like yours you expect quality, and as always you delivered. We stayed here for a night whilst attending a concert at the O2 arena for our anniversary. A complimentary upgrade awaited us along with a city view. Excellent customer service from... More 

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Amie G, Guest Relations Manager at Hilton London Docklands, responded to this review

Thank you for taking the time you post your comments about your most recent stay with us at Hilton London Docklands I’m delighted to hear that you had yet another amazing time while visiting us, I’m so very pleased that you enjoyed the use of our ferry service which is complimentary to all our hotel guest, I truly look forward... More 

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