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DoubleTree by Hilton Hotel London - Docklands Riverside

4.0 of 5
Hotel website
265 Rotherhithe St, London SE16 5HW, England (Formerly Hilton London Docklands)
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DoubleTree by Hilton Hotel London - Docklands Riverside
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Ranked #630 of 1,052 Hotels in London
A recent review
5 of 5 stars reviewed yesterday
Lane S Warwickshire
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130 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • Dutch first
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  • French first
  • German first
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Warwickshire
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Fantastic service from start to finish. Free cookies which were delicious! Comfy rooms and soooo quiet! Will be back! We had the breakfast which was also delicious and plenty of choice. Had we stayed longer we may have taken the ferry across the river. Beautiful location to unwind with fantastic river views.

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Bristol
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

The hotel has been rebranded and the rooms look a lot nicer than previously albeit the bathrooms are tiny. I have had no success this evening in ordering room service. Room service had not answered the telephone this evening. I eventually went downstairs to reception (complicated by the fact that the lift is currently not working) to order food. Over... More 

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London, United Kingdom
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed yesterday NEW

Rooms have recently been refurbished. Nice to have a balcony in London. Spotlessly clean room with a very comfortable bed. TV facing a wall rather than the bed which seemed a bit strange. Room service only runs until 10pm which is a little dissapointing for a city hotel. Hotel ferry runs every 20 mins and only a 5 minute walk... More 

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5 of 5 stars Reviewed yesterday NEW

We had a family room to accommodate 5 of us on our overnight stay in the capital. It was perfect - clean, quiet, brilliant value for money and an amazing breakfast which set us up for the next day of sightseeing. I would definitely recommend this hotel and look forward to a longer stay next time. The thing that made... More 

Review collected in partnership with DoubleTree by Hilton

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Fife, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Easy to get to either by the free ferry service from Canary Wharf, or the C10 bus direct from Canada Water tube station to outside the hotel. Reception staff were friendly. We had a very pleasant 3-night stay in a lovely clean room with a balcony (with a neck-straining side view of the Thames), except for when we decided to... More 

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Dublin, Ireland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Nice hotel, my room was clean and comfortable and the staff were mostly pleasant. A little bit outside the city, but the ferry service was very useful. I would stay again, good value for money. I would recommend to a friend.

Review collected in partnership with DoubleTree by Hilton

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stratford upon avon england
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel has just been rebranded to the doubletree - and with it, a fresh new look to the hotel. Rooms are airy, smart and comfy - we had a deluxe room on the top floor and the views were great. (See pic). All the usual amenities were provided within the room. The location of the hotel means for anyone... More 

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Clitheroe, United Kingdom
Level Contributor
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

The room was just as you would expect, very comfortable and clean. Location fantastic, ferry over the river is brilliant addition. Parking is good. Lovely bar and and terrace. Breakfast was good and also the overall service and atmosphere of hotel.

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Southern Finland, Finland
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I have stayed here twice, back when it was Hilton London Docklands and loved it. The family rooms are massive and the river views are fantastic. There's nothing like starting your day having a cup of tea on your own balcony, watching the seagulls and the river and listening to the waves. Travelling is easy with buses, tube and the... More 

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Luton, United Kingdom
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Disgusting , worn out hotel , false advertising on website ! Celebrated our anniversary here and it was completely ruined by the awful rooms , the damaged and stained furniture , horrible hotel that should not offer rooms out whil in the middle of a refurb! Thoroughly let down by this hotel

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Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for choosing to stay with us at Doubletree by Hilton London Docklands. Please contact me at amie.gotts@hilton.com as I would like to discuss the concerns you had while staying with us. Kind Regards More 

Hotel Review Summarization

What travelers say

  • Canary wharf(122)
  • Canada water(40)
  • Tube station(20)
  • Room service(14)
  • Very nice(8)
  • Thames clipper(7)
  • Car park(6)
  • Good size(6)
  • Swimming pool(5)
  • Shuttle buses(3)
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