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DoubleTree by Hilton Hotel London - Docklands Riverside

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265 Rotherhithe St, London SE16 5HW, England (Formerly Hilton London Docklands)
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1 room 1 guest
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DoubleTree by Hilton Hotel London - Docklands Riverside
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205 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (205)
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Newcastle upon Tyne
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel has recently been refurbished, can't fault the decor and interior of the rooms or the rest of the hotel. Nice furnishings, comfortable double bed and room very clean. Thoroughly enjoyed my meal on the first night and plenty of choice for breakfast. A very comfortable stay!

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London, England, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here for two nights from Saturday August 8th. Check in was timely as there was a large group booking. The room was very clean but there was no complimentary water left in my room. I phoned reception 3 times before I received my water and it arrived on the Sunday morning around 10am. Breakfast was nothing to shout about... More 

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Merthyr Tydfil, United Kingdom
Level Contributor
84 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for three nights. When we arrived our room was not available so they upgraded us to a super king sized room. Fast and efficient check in process. The room was largish with twin beds as it turned out but that wasn't a problem. Nicely furnished room with desk, tea/coffee making, iron and ironing board and safe. There is... More 

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Carrickfergus, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just back from hotel after a short stay. Last visited in June 2015 in middle of renovations. Hotel now looking great. Had super room overlooking Canary Wharf and Thames. Had a problem with A/C but it was quickly sorted. When last here you could say that not all staff were that attentive. Wow, what a transformation. Now everyone appears motivated... More 

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Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your feedback about your most recent stay with us, We are so please to see that you had a 5* stay and am delighted that you have seen such fantastic improvement throughout the hotel. I will of course share this feedback with the whole team at the hotel as I know they... More 

Glenrothes, United Kingdom
Level Contributor
251 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 269 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I attended a Ball that was held here, and the hotel is a nice place - Nice function suite, nice friendly staff - and the evening bar was rather nice also. The room was nice and clean, and bright with plenty light getting in, which I enjoyed having.The breakfast was adequate, a bit poor quality I think, but decent surroundings,... More 

Was this review helpful? Yes
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your feedback about your most recent stay with us at Doubletree by Hilton London Docklands. I will be sure to share your feedback with our team as I know they will be delighted. We look forward to welcoming you back in the near future. kind Regards More 

Norwich, United Kingdom
5 of 5 stars Reviewed 2 days ago NEW

Treat night away for good GCSE results! Staff couldn't do enough to make it wonderful. Brilliant location. Eating or drinking on the riverside terraces really special, particularly at night. Amazing views. Sleeping with watery reflections on the ceiling very soothing. Complimentary river crossing from Canary Wharf and river bus journey back into the centre of London were brilliant - especially... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your feedback about your most recent stay with us at Doubletree by Docklands, We are delighted that your time here was amazing and that we helped make your special trip even more enjoyable. We look forward to welcoming you back. Kind Regards More 

Liverpool
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As a family of four we stayed in a two bedroom suite with a river view and we could not be happier with our suite. Both bedrooms huge and the views of Canary Wharf across the river amazing. The free ferry to and from there so handy. Even a free cookie when you check in so sweet. Only thing I... More 

Was this review helpful? Yes
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your amazing feedback about your most recent stay with us Doubletree by Hilton London Docklands. We are so please that you found your stay here an enjoyable one and that you found our ferry which is complimentary to all hotel guest to be useful. We do hope we get the chance to... More 

Melbourne, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel was perfect for me because it was very close to Canary Whaft (Walking distance with the Free Ferry) where my offices and business was. The rooms were very nice and clean the staff was very friendly and helpful and the location was beautiful. You are a quick bus ride from the Tube where you can travel to see... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for your amazing review we are so please that you had a five star with us and look forward to welcoming you back for another. Kind Regards More 

UK
Level Contributor
49 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

There was something about having to get the free shuttle boat over to the hotel that added to the great stay here. Lovely welcome from the staff (although my key didn't initially work which is a slight annoyance). Great free upgrade to a lovely room over looking the river. Room was big although the bathroom was disproportionately small. Breakfast was... More 

Was this review helpful? Yes
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for your amazing 5* review we truly look forward to welcoming you back for another enjoyable stay. Kind Regards More 

Yorkshire, England
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I'd recommend this hotel, as I had a very pleasant stay here, and quite reasonably priced. The ferry across to Canary Wharfe was useful and convenient. The room was bright, clean and comfortable, with a view out across the city skylines.

Was this review helpful? Yes
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share you feedback about your most recent stay with us at Doubletree by Hilton London Docklands. We are so pleased that you enjoyed your stay and will be sure to share with the whole. team. Kind Regards More 

Hotel Review Summarization

What travelers say

  • Canary wharf(122)
  • Canada water(40)
  • Tube station(20)
  • Room service(14)
  • Very nice(8)
  • Thames clipper(7)
  • Car park(6)
  • Good size(6)
  • Swimming pool(5)
  • Shuttle buses(3)
Questions? Get answers from hotel staff and past guests. Ask a question

244 photos of this hotel

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Dining (17)
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View from room (6)
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Other (33)
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