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DoubleTree by Hilton Hotel London - Docklands Riverside

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265 Rotherhithe St, London SE16 5HW, England (Formerly Hilton London Docklands)
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DoubleTree by Hilton Hotel London - Docklands Riverside
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497 Reviews from our TripAdvisor Community

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Swindon, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have titled it 'interesting' as it is rather different to the usual Hiltons I have stayed in because it is somewhat a maze to walk around! There's a free ferry that shuttles you to Canary Wharf ferry terminal which is rather handy. Although it is important to bear in mind the last ferry is at midnight so don't miss... More 

Helpful?
Thank nyco2014
London, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for two nights and I liked the short boat transportation from shore to shore of the Thames river to access to the hotel and the views to the river from our room. The staff in all areas is friendly and helpful although at night absolutely no one pick the phone. Another annoying thing is the bottle opener... More 

Helpful?
Thank HospitalityTravelerG
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This is an atmospheric place to stay. The hotel is on the riverside on the south bank, with dramatic views of Canary Wharf at night and a charming ferry service, free to guests, to cross the river. It is out of town, but with the fast boat service to town from Canary Wharf pier, an excellent bus service C10 outside... More 

Helpful?
Thank villageorganist
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed 2 nights, nice welcome warm cookies,stayed on 3rd floor lift small made strange noises found room at end of the maze, small room with TV in wrong location facing bathroom. Comfortable bed slept well,breakfast was OK staff slow to bring tea, coffee and fresh juice.ferry over to canary wharf is ideal for the river clippers.just make sure that you... More 

Helpful?
Thank Elaine B
Melbourne, Australia
Level Contributor
6 reviews
5 of 5 stars Reviewed 4 days ago NEW

- Great standard Hilton room - Good view of Thames, loved hearing the waves at night - Easy access to central London with a free ferry to Canary Wharf, or by taking the bus just outside the hotel - Free warm doubletree cookie (Yum!) - Bed was comfortable - No noise complaints - Nice and friendly staff

Helpful?
Thank Lacachos
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your amazing feedback about your most recent stay with us. We are delighted to hear that you found all aspect of your stay fantastic. I do hope you will once again return. Kind Regards More 

Market Drayton, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Had a fantastic weekend. The staff were excellent and we really enjoyed getting the ferry across to the North bank where there is easy access to the underground and river boat services. The room was small but very clean and comfortable and the view from the balcony was very good. Hope to be back again soon.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Philip S
glasgow
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for 3 nights with my friend and 3 children. The service from start to finish was excellent and the breakfast was fit for a king. They have a child only zone for the children with fresh fruit yogurt cereal cheeses hot chocolate and sweets for after. The children get a goodie bag each morning on arrival with stickers.... More 

Helpful?
1 Thank jinty1965
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share you feedback about your most recent stay with us at DoubelTree by Hilton London docklands. We are so pleased to see that your time spent with us was an enjoyable one. I will of course share your amazing feedback regarding the children zone that was created by our amazing breakfast team as... More 

Connah's Quay, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We got off the bus thinking we would have to look for the hotel but it was right next to the bus stop. We were given a lovely cookie each when we checked in.. I can honestly say this hotel is one of the nicest hotels I've stayed in. The room was lovely, especially the king size bed! And the... More 

Helpful?
Thank Chelsea T
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for choosing to stay with us at DoubleTree By Hilton London Docklands. We are so very pleased to read such wonderful comments about your most recent stay with us. I will of course share you lovely review with our team as I know they will be delighted. Kind Regards More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

Love this hotel, and having the ferry to go back and forth is just great. Perfect location, been 3 times and will return again. Got the clipper back to London Eye, so easy and well worth the money. Great shops, and restaurants literally 5 mins walk from Ferry.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 89junei
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share you feedback about your most recent stay with us at DoubelTree by Hilton London docklands. We are so pleased to see that your time spent with us was an enjoyable. I will of course share your amazing feedback with our team as I know they will all be delighted they were able... More 

Stourport
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Standard hilton but in a great location for a good view. The location can cause problems when wanting to venture out The bar was ok and rooms were good. Staff were great help and couldn't do enough to help Food was great and well presented

Helpful?
Thank DamRound
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your comments about your most recent stay with us. We see that you had mixed feelings about your time with us and certainly appreciate all guest feedback whether negative or positive as we find this a useful tool in gaining guest satisfaction. We are very pleased that you enjoyed the overall feel... More 

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