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Regency Hotel - Queen's Gate

100 Queen's Gate | South Kensington, London SW7 5AG, England
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Regency Hotel - Queen's Gate
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Regency Hotel - Queen's Gate
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1,006 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Regency Hotel - Queen's Gate
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North Carolina
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 22, 2009

My advice to anyone who is planning on staying at this hotel is to stay away. My wife and I stayed here from June 30th through July 2nd 2009 on the first leg of our European Honeymoon. Upon checking in to the hotel we were surprised to find out they had a room ready for us at 8am the day... More 

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Norwich, United Kingdom
20 reviews 20 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 16, 2009

I took my mother to London for her Birthday . I needed a hotel that was close to the Royal Albert Hall , within walking distance so we didn't spend a fortune on cabs . It has got a great location close to south kensington tube ,various pubs nearby and close to the albert hall,hyde park etc . The rooms... More 

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San Francisco
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 14, 2009

Beautiful old building in great location in Kensington, 5 minute walk to the tube stop. Hotel appears to have been glamorous at one point, but not recently. Room was cramped and uncomfortable....my king size bed was actually two smaller beds pushed together, with a ridge right down the middle. The stairs and lobby and restaurant were all charming in their... More 

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Bristol, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed July 9, 2009

This is our favorite hotel in London---we have stayed here many times during the past 8 years and will always return. The staff are wonderful, breakfast is the BEST and we love the location---quiet, yet so close to the tube and good, small restaurants. It's a wonderful neighborhood to walk.

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Chesterfield, Missouri
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed June 23, 2009

Although I always use tripadvisor, I have been surprised at the intense negative reactions with which some folks write about this hotel. This was my third stay at the Regency. My daughters and I met up in London for a girl trip -- shopping, theatre, chatting; we had arranged for two interconnecting rooms, a twin and a single. When I... More 

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Johnson City
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 22, 2009

Overall a good experience. Location was in a nice neighborhood about a 10 min walk from the nearest Underground station (South Kensington). The staff was very helpful. They let us check in at 8am after 20+ hours of flying (huge props for that). They charged my camera battery each night behind the front desk using their outlet adapter (oops -... More 

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West Midlands
Top Contributor
92 reviews 92 reviews
53 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed April 27, 2009

The hotel was booked by a friend. After reading the reviews here I was prepared to be very disappointed, but it was not as bad as I expected. The location and reception areas were fine. If you only use the lift you miss some impressive chandeliers on the stairwell. The room though was disappointing – very small, particularly for friends... More 

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4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 18, 2009

I booked this hotel as I was attending a business meeting there, and after looking at the website, was quite looking forward to my stay in a 4 star hotel. HOW WRONG could I have been - 4 star it most deffinately is not, 2 star would be more like it!! When I got to my small, dated and dingy... More 

Was this review helpful? Yes 1
New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 21, 2009

I got this hotel through Hotwire. If you do the same, beware because they list the Regency as a 4 star, and it's more like a nice 3 star. It's just in a ritzy area and I think that's why it gets the 4 stars. So, since I got it through Hotwire, I wasn't able to pick the bed for... More 

Was this review helpful? Yes 1
Top Contributor
70 reviews 70 reviews
52 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed February 2, 2009

I stayed in this hotel for one night in November. I booked a single room as I was staying on business. The night I stayed the hotel was fully booked so they couldn't upgrade me although my colleagues who'd booked single rooms on other occassions did get free upgrades to doubles. The location of the hotel is good especially since... More 

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Room/suite (47)
Hotel & grounds (35)
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Amenities (28)
Club Deluxe Suite (34)
Club Double Room (35)
Duplex Suite (53)
Queensgate Double Room (40)
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The Hotel (34)

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Hotel & grounds (18)
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Dining (3)
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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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