Overall a good experience. Location was in a nice neighborhood about a 10 min walk from the nearest Underground station (South Kensington). The staff was very helpful. They let us check in at 8am after 20+ hours of flying (huge props for that). They charged my camera battery each night behind the front desk using their outlet adapter (oops -... more

The hotel was booked by a friend. After reading the reviews here I was prepared to be very disappointed, but it was not as bad as I expected. The location and reception areas were fine. If you only use the lift you miss some impressive chandeliers on the stairwell. The room though was disappointing – very small, particularly for friends... more

I booked this hotel as I was attending a business meeting there, and after looking at the website, was quite looking forward to my stay in a 4 star hotel. HOW WRONG could I have been - 4 star it most deffinately is not, 2 star would be more like it!! When I got to my small, dated and dingy... more

I got this hotel through Hotwire. If you do the same, beware because they list the Regency as a 4 star, and it's more like a nice 3 star. It's just in a ritzy area and I think that's why it gets the 4 stars. So, since I got it through Hotwire, I wasn't able to pick the bed for... more

I stayed in this hotel for one night in November. I booked a single room as I was staying on business. The night I stayed the hotel was fully booked so they couldn't upgrade me although my colleagues who'd booked single rooms on other occassions did get free upgrades to doubles. The location of the hotel is good especially since... more

After we booked our Citytrip by Holidayline.be, I did read the latest 5 reviews on the Regency Hotel and I was shocked and worried especially about the comments concerning the hygiene! We don't need great luxury, but normal comfort and cleanness of the room and certainly the bathroom and toilet , are an absolute must for us! Even with the... more

Not worth your money.. You pay a decent amount to just sleep here. To get online is any extra 9 pounds! To get a bottle opener another 9 pounds! Using the business center 4 pounds for 30 minutes! they charge extra for everything. Parking is a few blocks away and it is 3 pounds and hour. The only thing included... more

We went to London for a trade show in Earl's Court and were booked into this hotel by our travel agency. The hotel's web-page claims that Earl's court is 5 minutes away, however it you would normally it would take you about 15 - 20 minutes. Upon arrival of our group the reception had already prepared the room keys for... more

Sadly, the Hotel Astor, South Kensington, London, recommended by Rick Steves, who we find a great source of information for europe, lost our reservation, and muddled up a previous stay with them last year, even after written confirmation, and we had been staying with them for about 6 years. They hastily booked us into the Regency Hotel , and phoned... more