I have stayed at the Regency three times in the past few years, and I like its location best of all. It adjoins the Old Brompton Road shopping area, which has every kind of store and restaurant you could want in one small area of London. It is an easy walk to the museums and the Tube station, and convenient... more

Recently stayed here on business (company booked it) I had been here 15 years ago and wasn't impressed this time - it doesn't look like it's been touched in all that time, bar regular cleaning, which admittedly is pretty good The bedrooms are very old fashioned, the bed was heavily worn, and the bathrooms straight out of the late 80s.... more

Had one night in October, and that was too much. Looks nice from down the block - outside of the building is beautiful and even the lobby is ok if pretty dated. Rooms are just terrible. Basically a closet with a bathroom - full size bed barely fit. Linens were affirmatively uncomfortable and you could feel the springs in the... more

Was in London on business. My company made the reservations and the hotel looked good on-line. However the reality was disappointing. Excellent location, nice exterior and lobby, but the room was small and outdated and the staff had an unfriendly attitude. When I return to London I will give my business to a hotel that is making more of an... more

I didn't know what to expect from my stay as most reviews were worrying to read. Arriving from South kensington Tube station proved a challenge as roadworks outside the station made it very unclear which way I could go and where to cross the street. However after consulting a local street cleaner I found my way. Look for the Lamborghini... more

I arrived at Hotel Regency on a morning in September and to my delight I was informed that my room was ready already at about 10 am. The check in was fast and I was assigned to room 246. I took the elevator to the second floor but I was a bit surprised when I had to walk up another... more

I really was looking forward to staying there. the location is lovely but that doesn't reflect the hotel inside. First night was not very pleasant as the bed very uncomfortable- double bed with a dip in the middle, basically should have been replaced long time ago. Also the sheets smelled very musty as did the pillows that was the biggest... more

i arrived on a wednesday before check-in time, and had no problems checking in early. My room had no view, but it was upgraded from a single to two single beds which gave me a bit more room. The front desk was helpful, though the concierge struggled in suggesting a night spot where I could get a micro-brew beer. I... more

I am actually writing from the hotel, towards the end of our stay; that is how badly I wanted to complain and urge people to find another place to stay. From beginning to end, this place is a depressing experience. The staff is surly, clearly not trained to do this work. From the people who greet you to those who... more