We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,073 London hotels

Novotel London Tower Bridge

4.0 of 5 Hotel   |   10 Pepys Street, London EC3N 2NR, England (London Bridge)
Hotel website
Hotel deals
Hotel amenities
Special Offer
UP TO 40% OFF THIS SUMMER
Save Saved
You added Novotel London Tower Bridge to your Saves list
Novotel London Tower Bridge
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
86%
Ranked #227 of 1,073 hotels in London
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed today
CEK0001
  • Overview
  • Reviews (1,573)
  • Photos (177)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (122)
  • Location
  • More
Write a Review

1,573 people have reviewed this hotel

Traveler rating
    621
    721
    172
    42
    17
See reviews for
849
233
78
232
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed today NEW

The hotel is ideally situated for the city (5 mins walk from Tower Hill tube and Fenchurch St). The exec room was small but well equipped with a comfortable bed and sitting area. The shower was excellent with a novel window onto the bedroom that could be frosted over with the flick of a switch. Breakfast facilities were first rate... More

Was this review helpful? Yes
Sunderland, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed at this hotel for three nights. Hotel in a nice area and handy for tube station. Hotel clean, rooms decent size but quite drab. Didn't like the idea of the toilet being separate to the bathroom. Breakfast was quite poor as not much selection but food on an evening was very nice. The evening buffet had a great selection.... More

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We booked in advance and paid for a room for last night and when we arrived at 10.30pm to check in we were told the hotel did not have a room for us and it was full. Clearly our room had been sold on despite it being paid for. If you book months in advance and pay for a room... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

Had to wait ages for eggs this morning, club sandwhich we had for room service tonight virtually inedible which is a pretty amazing thing to achieve, duck roll yesterday tasteless. A shame because like the place!

Was this review helpful? Yes
Steven K, Manager at Novotel London Tower Bridge, responded to this review

Dear guest, Many thanks for your comments. We appreciate all feedback and are glad you overall enjoyed your stay. I’ll look into the point you raised, and in the meantime, I hope we can welcome you back to Novotel London Tower Bridge. Kind regards, Steven Kusters Operations manager More

Gillingham, England, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

we chose to stay based on online reviews and booked for two nights, my family of four including two children 4 & 5 and mother in law in another room, with a special note that we would like the same floor as the mother in law had just had an op. They gave us joining rooms and the mother in... More

Was this review helpful? Yes
Steven K, Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, Thank you for your wonderful feedback relating to your recent stay with us. I am delighted that your experience in our hotel was a positive one and you enjoyed the warm hospitality from our team here and appreciated our location I hope we'll see you on your next trip. Kind regards, Steven Kusters Operations manager More

Southampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Amazing hotel in a fab location! Staff are very friendly and helpful. Rooms are very clean and modern. Breakfast is fantastic and they do the best scrambled egg in the world! We have stayed at the hotel 7 times now and have never been disappointed! Simply perfect for a London trip business or pleasure. Highly recommend this hotel!

Was this review helpful? Yes 1
Steven K, Manager at Novotel London Tower Bridge, responded to this review

Dear guest, Thank you very much you for taking the time to review our property online following your stay and rating your experience with 5 stars. It is such a great satisfaction to see that you appreciated our central location, close to all public transportation I am also very pleased to read what you had fantastic breakfast and that you... More

Brussels, Belgium
Contributor
15 reviews 15 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Novotel is well situated, easy to access and close to metrostation and Tower Bridge. Staff is kind and friendly. The room was ok, good beds. Rather small bathroom. Major remark : room was not cleaned correctly. After a full day of visiting London we didn't appreciate this. Staff was willing to correct the situation but at 22.00 h, and since... More

Was this review helpful? Yes
Steven K, Manager at Novotel London Tower Bridge, responded to this review

Dear guest, Thank you for taking time to express your feeling following your stay at the Novotel London Tower Bridge. I am really very appreciative of your extensive comments and although we usually receive very positive feedback on these points you have mentioned, we will of course investigate and make sure that we always deliver the same high standards our... More

Bristol, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

Is very well situated for travelling to any part of London.I booked a suite for myself, partner and teenage daughter.the suite turned out to be a double room with a camp bed attached to the double bed!!!! Not what you expect by looking at the pictures ..do not be fooled do not stay here.....shocking value for money...

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Steven K, Manager at Novotel London Tower Bridge, responded to this review

Dear guest, Thank you for your review, I’m sorry that you were disappointed by your experience and rated us with two stars for an issue related to your reservation. As explained to you by email, we didn't receive a reservation for a Suite room instead the reservation was booked for a superior room. In light of this we have fulfilled... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I have stayed here around 4-5 times over the past two years mainly as my office was 100 yards from the hotel. Room - Nice, spacious but not very large. Views are average unless you are lucky. Bathrooms - Really small, have some plumbing issues due to the age of the building. Food - Breakfast is nice but expensive, simpler... More

Was this review helpful? Yes
Steven K, Manager at Novotel London Tower Bridge, responded to this review

Dear guest, Thank you for your kind comments and compliments. It is much appreciated. I am truly pleased to hear that we have fulfilled your expectation regarding our rooms. I'll look into the points you raised, and in the meantime, I hope I can welcome you back to Novotel London Tower Bridge Kind regards, Steven Kusters Operations manager More

Owners: What's your side of the story?
If you own or manage Novotel London Tower Bridge, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Novotel London Tower Bridge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel London Tower Bridge

Address: 10 Pepys Street, London EC3N 2NR, England
Phone Number:
Location: United Kingdom > England > London > London Bridge , Waterloo / South Bank / Southwark , Westminster / Belgravia
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Novotel London Tower Bridge 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Agoda, Priceline, Orbitz, Tingo, ACCOR, BookingOdigeoWL, TripOnline SA and Otel so you can book your Novotel London Tower Bridge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London Tower Bridge Hotel London
Novotel London Hotel Bridge
London Novotel
Novotel Tower Bridge
Novotel London Tower Bridge England

177 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (142)
Viewed
Room/suite (49)
Viewed
View from room (7)
Viewed
Hotel & grounds (13)
Viewed
Bathroom (14)
Viewed
Dining (7)
Viewed
Other (52)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Room/suite (10)
Viewed
Dining (6)
Viewed
Hotel & grounds (12)
Viewed
View from room (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in London with
any amenities

Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#9 Green Hotel in London #163 Family Hotel in London #168 Luxury Hotel in London #225 Romantic Hotel in London #239 Business Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Novotel London Tower Bridge is located in the City of London. Offering 6 meeting rooms and WiFi internet access for business travellers, the hotel is also a superb base for those on holiday in London. Situated opposite the Tower of London on the Thames close to Tower Bridge and St Pauls Cathedral. Take a short tube ride to the London Eye, Tate Modern, Millennium Bridge or the West End theatre and shopping areas. The hotel has Garden Brasserie restaurant, Pepys Bar, gym, sauna and steam room. ... more   less 
Number of rooms
203

Questions & Answers

Questions? Get answers from Novotel London Tower Bridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer