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Novotel London Tower Bridge

4.0 of 5
10 Pepys Street, London EC3N 2NR, England
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Novotel London Tower Bridge
Ranked #100 of 1,070 hotels in London
4.5 of 5 stars 1009 Reviews
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1,009 reviews from our community

What travelers say about this hotel
  • Very good(13)
  • Great location(12)
  • Free internet(12)
  • Friendly and helpful(10)
  • Hill tube station(9)
  • Tube station(5)
  • Would definitely stay(5)
  • Buffet breakfast(5)
  • Rooms are clean(4)
  • Sofa bed(3)
Traveler rating
    446
    431
    102
    21
    9
Only show reviews for Family (357) | Couples (123) | Business (119)
Date Rating
Fanwood, NJ
Senior Contributor
25 reviews 25 reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 30, 2012 NEW

My second time staying here and it was just as good as I remembered. The staff are outstanding - helping with all sorts of directions, recommendations for places to eat, etc. We had a group of 23 business people staying for a week and all were well satisfied. The breakfast in the morning was a full hot and cold buffet... More

Was this review helpful? Yes
See 8 more reviews by Sarahjk0284 for London
Leeds
1 review
5 of 5 stars Reviewed May 29, 2012 NEW

Was this review helpful? Yes
Ripon
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 29, 2012 NEW
2
people found this review helpful

I have just returned from a 2-night break at Novotel Tower Bridge. The location was great, with the hotel situated within a few minutes walk from the underground station. The Tower of London is very close by, as well as many cafes for breakfast/lunch. St Katharines dock is a 5-10 minute walk away, with many restaurants for lunch/dinner to choose... More

Was this review helpful? Yes
Christophe Pfeilstücker, Manager at Novotel London Tower Bridge, responded to this review
May 29, 2012

Thank you for posting your thoughts online and rating us with the best possible rating. I am pleased to see that you found our central location, close to the Tower of London and Tower Bridge as well as only a few footsteps away from Tower Hill underground station, so convenient. It’s also a great satisfaction to read that you like... More

London
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 25, 2012
3
people found this review helpful

I stay in this hotel all the time. It's a modern hotel in a good location for my London base when I'm there. Everything works, beds are comfortable, plumbing works - my only negative experience in staying her probably over 50 times is one time when there was a fire evacuation at 04:30 that turned out to be a false... More

Was this review helpful? Yes
Christophe Pfeilstücker, Manager at Novotel London Tower Bridge, responded to this review
May 28, 2012

Thank you very much for your loyalty and for sharing your experience on here on Tripadvisor as well as rating your stays with the best possible rating of 5 stars. It is always a great pleasure to see that a regular customer as you are, appreciates our hotel so much and also seeing that you feel like being home when... More

London, United Kingdom
Senior Contributor
29 reviews 29 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 18, 2012
2
people found this review helpful

Stayed here in October and December and had very pleasant experiences both times. The location is fabulous and the 2nd time I stayed, I stayed in the suite on the top floor which gave great views of The Tower of London and Tower Bridge. Lit up at night, it is amazing. The only small critism I would have is there... More

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See 16 more reviews by ChrisGower1975 for London
Christophe Pfeilstücker, Manager at Novotel London Tower Bridge, responded to this review
May 21, 2012

Thank you for posting your thoughts online and rating your stay with the highest possible rating of 5 stars. It is very pleasant to see that you took time, nearly half a year after your two stays with us, to leave us such a positive comment. I am really happy to read that you like your room and that you... More

Exeterbeachbelle
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 16, 2012
2
people found this review helpful

really excellent service and stay, central location near borough market , Tate , river and good tube, 3 adults in a large Queen was very do-able some really impressive aspects , the reception staff, the buffet content and the service in the restuarant , heard a member of staff dealing very well with other guests who were really rude to... More

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Christophe Pfeilstücker, Manager at Novotel London Tower Bridge, responded to this review
May 17, 2012

Thank you very much for sharing your experience on Tripadvisor and rating your stay with the best possible rating of 5 stars. I am very pleased to read that you like our central location as well as our newly renovated rooms and that you enjoyed our rich breakfast offer. I am even more delighted to see that our staff made... More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 10, 2012
4
people found this review helpful

Great room, central location, 2 minute walk to tube station, staff were friendly and let us leave our bags with them before and after checkin/out. Breakfast was first class with plenty of choice, if returning would book again.

Was this review helpful? Yes
Christophe Pfeilstücker, Manager at Novotel London Tower Bridge, responded to this review
May 11, 2012

Thank you for taking the time to share your very positive comments online. I am happy to see that you and your family enjoyed our hotel so much like our central location, our newly renovated rooms, our rich breakfast offer and I am particularly pleased to see that our staff made all the difference again. Although I am very appreciative... More

Barnstaple, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 9, 2012
2
people found this review helpful

After looking on various late booking websites, came across this hotel and managed to book a room at a bargain price via their own website. We have stayed at other chain 4 star hotels before and booked last minute bargain rooms, but this was by far the best. We had a standard room which was comfortable and spacious enough for... More

Was this review helpful? Yes
Christophe Pfeilstücker, Manager at Novotel London Tower Bridge, responded to this review
May 10, 2012

Many thanks, for posting your thoughts online and rating your stay with the highest possible rating. It is very pleasant to see that you found yourself a great bargain and that you could experience our property. I am happy to read that you appreciated our rooms as well as our central location, a few footsteps away from the underground station... More

Leicester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 7, 2012
2
people found this review helpful

We stayed here for one night to go to the theatre, the location of the hotel is good, just by Tower Hill tube station, Tower Bridge and the Tower of London. There are plenty of restaurants nearby, but some shops did seem to be closed...this was Saturday aswell!! It is not necessarily close to theatreland, actually nearer to the city,i... More

Was this review helpful? Yes
Christophe Pfeilstücker, Manager at Novotel London Tower Bridge, responded to this review
May 8, 2012

We would like to thank you for taking the time to leave your comments on Tripadvisor. I very pleased to read that our location, close to the underground station and next to the Tower of London and Tower Bridge was so convenient to you. Furthermore it’s a pleasure to see you liked our rooms and you had a great sleep.... More

London and Northern Ireland
Top Contributor
50 reviews 50 reviews
Reviews in 31 cities Reviews in 31 cities
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed May 2, 2012
1
person found this review helpful

My husband and I stayed here in December a week before Christmas after attending Christmas parties on that night. It was fairly reasonable as far as London hotels go, the reception area was lovely, modern and very inviting. However, we were disappointed in our room. It was tiny, modern and had a new feel to it, but it was very... More

Was this review helpful? Yes
See 7 more reviews by Kat_Orr for London
Christophe Pfeilstücker, Manager at Novotel London Tower Bridge, responded to this review
May 3, 2012

Thank you for taking the time to share your comments online. I am very disappointed to read that you were not fully satisfied of your stay in our hotel. Please note, that since you came in December, we renovate a lot of our rooms and as you can read in the many other reviews here on Tripadvisor, we have a... More

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Additional Information about Novotel London Tower Bridge

  • Novotel London Hotel Bridge
  • Novotel London
  • London Novotel
  • Novotel Tower Bridge
Address: 10 Pepys Street, London EC3N 2NR, England
Price Range: PLN: $$$

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