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All 1,071 London hotels

Novotel London Tower Bridge

4.0 of 5 Hotel   |   10 Pepys Street, London EC3N 2NR, England (City of London)
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Ranked #179 of 1,071 hotels in London
A recent review
4 of 5 stars reviewed 4 days ago
Linda E Sale, England, United Kingdom
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Sale, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Really nice hotel. Helpful staff and a brilliant location as a base for the marathon. The hotel was clean and all the staff were very professional and helpful. The room was nicely set out, we had a large double bed, while the boys were on a sofa bed which made the room a bit cramped so we folded it back... More

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Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my third stay at Novotel hotel (previous stays were at Bangkok and Ho Chi Minh City) and generally the rooms are similar in look and amenities. Even the location of the power switches are the same :). The room is spacious considering we were in London and generally hotels are expensive. The bathroom was large and the shower... More

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Chicago, Illinois
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

This has become our little stop over place for trips that have an early flight out of London. Also a great place for a quick weekend in town. There is a tube station that is very close so the whole city is truly at hand. A few months ago, we had a super early flight out of London and the... More

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Steven K, Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, Thank you for your wonderful feedback relating to your recent stay with us. I am truly pleased to hear that we have fulfilled and exceeded your expectations in terms of service. It is such a great satisfaction to see that you appreciated our central location, close to all public transportation, making it the perfect base to discover London... More

mumbai
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is very nice and is very close to the underground hardly 3 to 4 min walk. The room and service are good. House keeping forgot to refill the coffee and milk on once day of the 2 days we were there other than that no problems.

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Steven K, Manager at Novotel London Tower Bridge, responded to this review

Dear guest, Many thanks for taking the time to comment. We appreciate all feedback and my apologies that on this occasion you were disappointed with the service received from the housekeeping department.We will investigate what has happened. Nevertheless thank you for the nice comments you left about our service in general and the location. It is really appreciated. Kindest regards,... More

Bangkok, Thailand
Top Contributor
68 reviews 68 reviews
17 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location! Hotel was better than I expected and the location is very hard to beat! 5 min walk to the metro; 10 minute walk to Tower Bridge. Staff was very helpful and helped me with find everything I needed. Room was small, but comfortable and had all the modern amenities we expected.

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Steven K, Manager at Novotel London Tower Bridge, responded to this review

Dear guest, I am delighted to note that you enjoyed your stay with us, I’m glad you had a good visit to London and appreciated our location which is exactly 1 minute from the London underground. We are passionate about our guest and I am glad it shows that our staff was very helpful to you I look forward to... More

MOTHERWELL
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Weekend stay at Tower hill for daughters birthday , great location , great breakfast , relaxing sauna and steam room in basement, 2 min walk from tube , 5 min from tower bridge and tower of London , will go back soon.

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Steven K, Manager at Novotel London Tower Bridge, responded to this review

Dear guest, Thank you for your kind comments and compliments – I am delighted that you enjoyed our steam room and sauna and that you had a great breakfast. We will look forward to welcoming you back again soon. Kind regards, Steven Kusters Operations manager More

Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed for three nights at the Novotel and really enjoyed ourselves. The hotel is located very close to tower hill tube station, making it convenient to get around London. The room was comfortable and clean. The breakfast buffet was excellent and we never had to wait for a table. We also dined at their restaurant for dinner and... More

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Steven K, Manager at Novotel London Tower Bridge, responded to this review

Dear guest, Thank you very much you for taking the time to review our property online following your stay and rating your experience with 5 stars. It is such a great satisfaction to see that you appreciated our central location, close to all public transportation, making it the perfect base to discover London. I am also very pleased to read... More

Senior Contributor
43 reviews 43 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed 1 night on business. Arrived late and enjoyed dinner in the restaurant (food was tasty and presented well). Relaxing bar just to the side which had a really good atmosphere. The room is 4/5, everything you need, but the bathroom felt like something out of a hospital, bed was comfortable. Staff are welcoming, professional and polite. Breakfast was included... More

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Steven K, Manager at Novotel London Tower Bridge, responded to this review

Dear guest, Thank you for your feedback, thank you very much for your kind review about the nice atmosphere in the bar and the high standard of our kitchen and restaurant. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed the warm hospitality from our team here. I look... More

Liverpool, United Kingdom
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I really felt the room was small uninviting, no real bedside tables and a trough for a sink really awful. The phone was badly placed not near the beds. Breakfast had to queue to get a table really felt not welcomed.

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Steven K, Manager at Novotel London Tower Bridge, responded to this review

Dear guest, Thank you for taking the time to share your experience on TripAdvisor following your stay in our hotel, although we are always very appreciative of getting our customers feedback I was disappointed to hear that your experience didn't meet your expectations. I like to explain about our rooms which all have the minimum size of approximately 24 M2... More

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Additional Information about Novotel London Tower Bridge

Also Known As:
Novotel London Tower Bridge Hotel London
Novotel London Tower Bridge Hotel
Novotel London Hotel Bridge
Novotel London
London Novotel
Novotel Tower Bridge
Novotel London Tower Bridge England
Address: 10 Pepys Street, London EC3N 2NR, England
Phone Number:
Location: United Kingdom > England > London > City of London , London Bridge , Waterloo / South Bank / Southwark , Westminster / Belgravia
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#121 Family Hotel in London
#126 Luxury Hotel in London
#247 Business Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Novotel London Tower Bridge 4*
Official Description (provided by the hotel):
The Novotel London Tower Bridge is located in the City of London. Offering 6 meeting rooms and WiFi internet access for business travellers, the hotel is also a superb base for those on holiday in London. Situated opposite the Tower of London on the Thames close to Tower Bridge and St Pauls Cathedral. Take a short tube ride to the London Eye, Tate Modern, Millennium Bridge or the West End theatre and shopping areas. The hotel has Garden Brasserie restaurant, Pepys Bar, gym, sauna and steam room. ... more   less 
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