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All 1,066 London hotels

Grosvenor House, A JW Marriott Hotel

5.0 of 5 Hotel   |   Park Lane, London W1K 7TN , England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #207 of 1,066 Hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
hughsam toronto
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1,532 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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toronto
Top Contributor
80 reviews 80 reviews
30 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

You can tell this is a hotel that was amazing in its prime. It's still great but now a little worn and needs some work to restore it to prime time. The lobby bar has tables and chairs that are more fitting for a poker room than an elegant hotel. The rooms are large but the furniture a little bit... More 

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Weymouth
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Booked this for our traditional London pre-Christmas weekend treat. We are regular users of Marriott so tend to trust what they offer. Managed to pick up a late deal through Travel Republic so although still not cheap was not bad. The hotel certainly looks the part facing over Park Lane to Hyde Park. The Foyer area had been decorated beautifully... More 

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Atlanta, Georgia
Contributor
18 reviews 18 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This is our second stay at this lovely hotel. Although we will check out tomorrow, we will return in two days. Room is spacious, bed comfortable, and staff very accommodating. The new executive lounge is a huge improvement over our last visit. Kudos all around!

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Codsall, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed last weekend to be close to Winter Wonderland. Staff everywhere in the hotel were amazing, helpful, polite and nothing too much trouble. Room was large with lots of amenities. Breakfast was fantastic, with a wide variety of everything. First time here, normally stay at London Langham, but will definitely stay here again. I, my Daughter and grandson had a... More 

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San Francisco, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

I stayed at the Grosvenor House in early December in London. My reservation had been pre paid in the US. The receptionist at first could not find the reservation. I was extremely disappointed by the lack of customer service from a hotel that's supposed to be a 5 star hotel and a JW Marriott! The room was also quite small.... More 

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Morten S, Hotel Manager at Grosvenor House, A JW Marriott Hotel, responded to this review

Good day and thank you for taking the time to leave a review here on Trip Advisor with regards to your recent stay with us at Grosvenor House, A JW Marriott Hotel. It is most regrettable to learn that you experienced some challenges with regards to billing and rest assured these have since been rectified. I have taken the liberty... More 

South Florida, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff was very helpful. Room was beautiful and restful. Food in the concierge lounge was EXCELLENT. The chef was amazing - different items throughout the day. Highly recommend this hotel if you are planning a trip!

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Senior Contributor
26 reviews 26 reviews
6 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

No faults with this hotel, other than to say I'm not a huge fan of Mayfair if I'm staying for awhile, which I was. A little too formal for my taste. That said, if you like Mayfair, it's a very good Mayfair location. Across from Hyde Park. Short walk to Marble Arch tube stop. Great service. Decent gym. The steakhouse... More 

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Stockholm, Sweden
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We went for a two day work trip to London to explore the "Christmasfeeling" in this town, me and a colleague. Well this hotel was all about christmas. Decorated from the outside to the inside, you got a real christmas feeling at once - so neat! Check in was really fast and easy and the staff really polite. The rooms... More 

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Encinitas CA
Top Contributor
58 reviews 58 reviews
11 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife & I recently stayed at the JW in London and found this hotel to have a great location for walking (and also subway use). The hotel itself is very nice and the customer service is great. The one weak spot seemed to be the café restaurant as the menu was somewhat limited. The steakhouse was sold out and... More 

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Wolverhampton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Could not find one fault with this hotel. All the staff are amazing, so polite, friendly and nothing too much trouble. Room large with a side view of Winter Wonderland, grandson loved it. The food at breakfast was fantastic, lots of choice. Also cocktails in bar exceptional. Can't wait to stay again.

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Additional Information about Grosvenor House, A JW Marriott Hotel

Address: Park Lane, London W1K 7TN , England
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grosvenor House, A JW Marriott Hotel 5*
Number of rooms: 494
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Also Known As:
Jw Marriott London
Grosvenor Hotel Jw Marriott
Marriott London
London Marriott
Grosvenor House, A JW Marriott Hotel London, England
Hotel Style:
#142 Romantic Hotel in London
#144 Business Hotel in London
#147 Family Hotel in London
#148 Luxury Hotel in London

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