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Grosvenor House, A JW Marriott Hotel

5.0 of 5 Hotel   |   Park Lane, London W1K 7TN , England (Mayfair / St James's / Piccadilly / Green Park )
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Grosvenor House, A JW Marriott Hotel

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Ranked #190 of 1,071 hotels in London
Certificate of Excellence 2013
A recent review
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1,254 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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East Coast
Top Contributor
57 reviews 57 reviews
35 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed today NEW

I can't say enough good things about this hotel. My wife and I spent several nights at the Grosvenor House early this month. The hotel is elegant and traditional, but up to date in every way. Staff are very efficient, helpful and friendly (without fawning). The executive level lounge is super. In my many years of business travel I have... More

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Nashville, Tennessee
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel in Mayfair is in the high end part of town, so all pubs/restaurants will be at inflated prices, but the hotel itself is terrific. Very close to marble arch 'tube' stop, and across from the beautiful hyde park. Great service, great location, very big non european style rooms. Concierge was very helpful in restaurant suggestions, as well as... More

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Thomaston, Georgia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel was one of the best travel experiences ever. The concierge lounge was outstanding, the service exceptional and the suite beyond belief. There was a mix up on my reservation and the staff quickly resolved it and additionally upgraded us to the Ambassador's Suite. Great job Marriott Staff! We will be back!

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Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Always stay here with my wife when we visit London for our business trips. Checking in was very easy and the front desk lady who helped was very polite and helpful regarding finding quick ways to get around to our business meetings. We booked a table in the JW steakhouse restaurant on the first floor, to our surprise the hostess... More

Was this review helpful? Yes 3
Purton
Contributor
17 reviews 17 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at Grovesnor House when we attended the BT Sports Relief Charity Ball. I can highly recommend this hotel! The service is excellent and the hotel is spotlessly clean. We stayed on the sixth floor, our room was spacious, with good wardrobe space, a good sized bathroom and a very comfortable bed. Looking forward to our next visit.

Was this review helpful? Yes 1
Folkestone, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I recently attended this hotel with my mother who was approaching her 80th birthday. The hotel was everything you would expect from a 5star London hotel - immaculate reception areas, comfortable beds, attentive service. But what impressed me the most was that when we checked in we found that (due to an earlier phone call discussing our specific room requirements)... More

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McKinney, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I absolutely LOVED this hotel!!! From the Bordeaux restaurant (They have very yummy risotto!) to the lavish bedrooms and suites, this hotel should definitely be on anyone's bucket list. Pricey, but definitely worth it!!

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My friend hemel had a voucher and decided to use for her birthday. I have found some hotel's a bit snobby re voucher but the staff greeted us with warmth. Service was impeccable, food in abundance, good quality standard. I highly recommend after noon tea at this hotel, we feel we were treated like princess's. Thank you for making my... More

Was this review helpful? Yes 1
Boston
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here for my birthday. We LOVED this location. There's a bus stop a block a way and in the opposite direction is the Marble Arch tube station. Victoria station is a quick bus ride away or about a 20 minute walk. The hotel is itself is beautiful. We did have one issue with plumbing in... More

Was this review helpful? Yes 2
Dubai
Contributor
19 reviews 19 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed in this hotel between 18th Mar to 24th Mar 2014 with my husband and two kids. It is an amazing hotel. JW Marriott, Grosvenor House offers new levels of luxury and comfor in London. The staff are very freindly, the Location is excellent. Very Special Thanks goes for: 1- The Concierge, they are very helpful. 2- Staff... More

Was this review helpful? Yes 3
Morten S, Hotel Manager at Grosvenor House, A JW Marriott Hotel, responded to this review

Thank you for your review. Your comments are highly appreciated. Hearing that our Concierge team and JW Steakhouse associates were able to make your stay all the more enjoyable is wonderful to hear! We pride ourselves on not only offering true elegant luxury, but extending a thoughtful and genuine service to all of our guests. I look forward to welcoming... More

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Additional Information about Grosvenor House, A JW Marriott Hotel

Also Known As:
Jw Marriott London
Grosvenor Hotel Jw Marriott
Marriott London
London Marriott
Grosvenor House, A JW Marriott Hotel London, England
Address: Park Lane, London W1K 7TN , England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#59 Romantic Hotel in London
#119 Business Hotel in London
#133 Luxury Hotel in London
#187 Family Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grosvenor House, A JW Marriott Hotel 5*
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