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Grosvenor House, A JW Marriott Hotel

5.0 of 5 Hotel   |   Park Lane, London W1K 7TN , England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #206 of 1,063 Hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
BulldogT10 Cirencester, United Kingdom
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1,493 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cirencester, United Kingdom
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed just one night. Expensive, but good value, service excellent, rooms first class, very friendly staff, breakfast fantastic. In all I can thoroughly recommend this hotel. Though there are cheaper hotels in London, I will stay here again.

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Holmfirth
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

We stay at Grosvenor House every year for our anniversary, we got married there 2 years ago and it has become a very special place for us. This weekend was extremely busy so we were unable to secure an upgrade at check in. However, the receptionist Claudia arranged for my husbands favourite JW cheesecake to be delivered to our room... More

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New Delhi, India
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

Grosvenor house is brilliantly located in central London. It is a short walk from Marble Arch and Hyde Park tube station. Breakfast at their steakhouse was excellent! Service was great too. There is a Starbucks too onsite and an ATM inside the hotel. Nice choice of restaurants in the hotel. Only sad part is the room size which was extremely... More

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Port Orchard, Washington
1 review
5 of 5 stars Reviewed 2 days ago NEW

Located just off Oxford street within walking distance of great shopping. Superlative and personal attention given to you. Our favorite, the "Executive Lounge" --great breakfasts, coffees, and light suppers.

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Dublin, Ireland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Have stayed in this hotel 4-5 times on business and always enjoy coming back. It is 10 min walk from tube, close to Oxford street and Knightsbridge for shopping, The JW steakhouse is top quality, not cheap, good portions and a typical American feel' , in house Starbucks is great if you need to grab breakfast on the run. The... More

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Crawley, England
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were attending a function in the hotel and stayed overnight. The reception Check in was a bit long but it was Friday afternoon and as I say a function taking place in the hotel. Our first room unfortunately was not suitable as due to the smell of smoke which actually made me feel sick on entering but we spoke... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Grovesnor for a Ball, had a fabulous time, cannot fault the service one bit. Nothing was too much trouble. The rooms are slightly tired now, but this didn't detract from our visit, would recommend to friends.

Review collected in partnership with Galahotels.com

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I am a Marriott Gold member and never have had a worse experience at a Marriott before, especially a JW. I had prepaid through my company and then needed to change the dates by two days. After 5 phone calls from the US and speaking to countless people at the hotel I was told there was nothing the hotel could... More

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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel on Park Lane is a large international hotel with classic comfortable decoration with an excellent tea room and steak house. The service was very good. I arrived late evening so the lobby was buzzing, fearing that the hotel would be noisy I found my room which was superb. The spacious quiet suite was well equipped, very spacious and... More

Was this review helpful? Yes 2
London, United Kingdom
Top Contributor
55 reviews 55 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Located in the beautiful neighbourhood of Mayfair right in front of Hyde Park, the Grosvenor House is a magnificent hotel. From the moment you enter the hotel you notice the grandeur and splendid interiors of it, with friendly and very helpful staff welcoming you. The check-in process went smooth and the front desk agent was very friendly. Unfortunately, due to... More

Was this review helpful? Yes 4
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Additional Information about Grosvenor House, A JW Marriott Hotel

Address: Park Lane, London W1K 7TN , England
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grosvenor House, A JW Marriott Hotel 5*
Number of rooms: 494
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Also Known As:
Jw Marriott London
Grosvenor Hotel Jw Marriott
Marriott London
London Marriott
Grosvenor House, A JW Marriott Hotel London, England

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