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Grosvenor House, A JW Marriott Hotel

#231 of 1,049 Hotels in London
Certificate of Excellence
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Park Lane, London W1K 7TN , England
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Grosvenor House, A JW Marriott Hotel
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Grosvenor House, A JW Marriott Hotel
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1,645 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We went to the J W Steakhouse in the Grosvenor House Hotel for Sunday lunch today with friends. We arrived early and had drinks in the bar first, served by the nicest barman/waiter. We were given plenty of 'nibbles' with the drinks too. As the restaurant was quiet we chose which table to sit at. Very quickly our waiter, Benjamin,... More 

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We spent one night, celebrating our 31st wedding anniversary. We arrived mid afternoon, but thought we might be able to check in, which we were able to do. On checking in we were welcomed by a charming young guy called Giancarlo, although he had only worked there for a couple of weeks, he was very engaging,polite and a pleasure to... More 

Was this review helpful? Yes 4
London, United Kingdom
Top Contributor
116 reviews 116 reviews
32 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This wasn't the first time I had attended a corporate annual lunch at the Grosvenor House so perhaps it was time to just add a few words. Frankly, I am staggered that venue can service over 1100 lunch guests at once and the kitchen must be absolute bedlom but obviously in an organised way! Service was very good and orderly,... More 

Was this review helpful? Yes 1
Manhattan Beach
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Grosvenor is located in Mayfair on the edge of Hyde Park and is the perfect location to explore the city. Its close to so many places within walking distance. Shopping on Oxford, Bond, etc and visiting the museums in Knightsbridge. It has a couple of tube entrances very close to reach the outlining neighborhoods and not to mention the... More 

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Contributor
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great location. And lovely high tea. Stayed here 4 nights with husband and it was a pleasant stay. Clean hotel room. Friendly service. Free wifi down stairs. Down points. Food is fairly over priced. And their steak house let us sit there for 30mins before coming back to us that the kitchen wouldn't be able to make our food in... More 

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Highworth, United Kingdom
Top Contributor
96 reviews 96 reviews
58 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Grosvenor House for a weekend break in April. We had a room on the 8th floor with access to the executive lounge on the ground floor. Our room was nice and spacious, very quiet, clean and well appointed. Having access to the lounge included in the room rate was excellent as we had breakfast and evening... More 

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Doha, Qatar
Top Contributor
61 reviews 61 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I travel quite a bit internationally and Grosvenor house is still my favorite hotel in the world. The service and attention to detail are spotless. It's location directly on Hyde Park is also huge plus as is the recently remodeled exercise facility.

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Manhattan
Top Contributor
55 reviews 55 reviews
28 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I usually stay at the Marriott Canary Wharf but decided to try the Grosvenor House on this trip. Force myelf to stay in town and step out in the evenings etc. I arrived at noon and waited a few minutes for check-in. Had done mobile check-in before hand so room was assigned. I asked if it was facing the park,... More 

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Morten S, Hotel Manager at Grosvenor House, A JW Marriott Hotel, responded to this review

Thank you for taking the time to place a review here on Trip Advisor with regards to your recent stay with us at Grosvenor House, A JW Marriott Hotel. I am pleased to hear that you found our location to be most convenient and that you enjoyed your time in the city. It is however, disappointing to hear that you... More 

East Coast
Top Contributor
89 reviews 89 reviews
46 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second time staying at the Grosvenor House. The hotel was beautiful, with flower arrangements scattered throughout. We were lucky to be upgrated to a junior suite. Our room was clean and quiet. The executive lounge has moved to the lobby level. There was a nice selection of food in the lounge for both breakfast and dinner. I... More 

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
Top Contributor
666 reviews 666 reviews
195 hotel reviews
380 helpful votes 380 helpful votes
3 of 5 stars Reviewed 1 week ago

Attended an awards ceremony here this week. They must have catered for over 1000 people. The Grand Room was an incredible venue. Catering for so many no doubt presents huge challenges but I reckon that these guys would consider themselves masters! And from a service perspective that was true. On the food front I thought it lacked a bit of... More 

Was this review helpful? Yes 1
Morten S, Hotel Manager at Grosvenor House, A JW Marriott Hotel, responded to this review

Thank you for your review pertaining to your recent experience with us at Grosvenor House, A JW Marriott Hotel. I am pleased to hear that you enjoyed your overall visit here and that your time at the Great Room event was to your expectations. We do pride ourselves on the high levels of service we extend on a daily basis... More 

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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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