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Grosvenor House, A JW Marriott Hotel

#207 of 1,052 Hotels in London
Certificate of Excellence
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Park Lane, London W1K 7TN , England
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Best prices for: 1 room 1 guest
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Grosvenor House, A JW Marriott Hotel
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Grosvenor House, A JW Marriott Hotel
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1,719 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just spent a week at the Grosvenor House and thoroughly enjoyed our entire stay. The two key attributes are location and service. The location was perfect for our needs. A pleasant location on Park Lane in Mayfair with lots of restaurants and shopping near by. For shoppers a walk down Oxford Street is a must. The hotel is located... More 

Was this review helpful? Yes 1
Melbourne, Florida
5 of 5 stars Reviewed 3 days ago NEW

Everyone working at this hotel was extremely outgoing and went above and beyond to make our stay the best ever and the food was fantastic too. The rooms were very nice and beds comfortably. Nice bathrooms and a nice touch with turn down service. We will definitely be back one day!

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Chicago
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I liked this hotel and was a bit surprised by how nice our experience was. Let’s face it, the Marriott, even the JW Marriott, is not a 5 star hotel compared to the Ritz or the Peninsula. However, the service level was at or close to the 5-star level. Hotel and Public Areas: This is an historic hotel that has... More 

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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was In England one year ago at this time with my mom, dad, cousin and we had afternoon tea time here and loved it. At first I wasn't sure about afternoon tea but now I would definitely do it again if and when I go back to London again. I highly recommend this for families traveling in London. I... More 

Was this review helpful? Yes 1
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and 2 children (3&5yrs) recently needed to stay in London overnight. I had used Marriott reward points for the stay and as normal booked a king bed room with a rollaway bed. When my wife arrived she found she had been upgraded to the most wonderful suite and the customer service team looked after her incredibly well. As... More 

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Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very well located closeby oxford street. It has an amazingly beautiful views on the top floors. Restaurants are very nice. Great ambiance at the lobby bar and spacious rooms. The newly renovated spa is also very good and the overall service is well above average in this London hotel.

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W.Sussex
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed in an Executive Suite with lounge access. Room was luxurious and spacious with high quality furnishings throughout. All staff were courteous and polite Hotel is located is an affluent area of London, near to underground and bus stops etc. Would highly recommend

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a American type hotel (although no ice like the rest of England) with good location near Hyde Park and shopping. The breakfast was excellent. Nice down bedding and huge towels. HDTV, although not many channels. I'd stay there again.

Was this review helpful? Yes 1
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Last summer was our first visit to the JW, and our return visit was even better due to the remodeling of the Executive Lounge. It is big and stylish, and has great food offerings for breakfast and the evening meals and the wifi in the exec lounge is excellent. The service in the Executive Lounge is top-notch, just like the... More 

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Cologne, Germany
Level Contributor
83 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 1 week ago

very nice reception with excellent staff. rooms huge for london, traditionally furnished, however all in a good state. hotel is huge, and directly situated on hyde park. round the hotel you have one of the richest london neighborhood, so a very nice walk aoround the block. welcome - warm and almost personal - considering the size room - huge, include... More 

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Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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