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Grosvenor House, A JW Marriott Hotel

5.0 of 5
Park Lane, London W1K 7TN , England
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Grosvenor House, A JW Marriott Hotel
Ranked #147 of 1,071 hotels in London
4.0 of 5 stars 677 Reviews
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677 reviews from our community

What travelers say about this hotel
  • Oxford street(20)
  • Very nice(19)
  • Room service(18)
  • Executive Lounge(16)
  • Top notch(5)
  • First nights(4)
  • Opposite Hyde(4)
Traveler rating
    318
    209
    83
    39
    28
Only show reviews for Family (102) | Couples (259) | Business (160)
Date Rating
Washington DC, District of Columbia
1 review
2 of 5 stars Reviewed June 1, 2012 NEW

There are 3 Marriott hotels in London, two of which include "Grosvenor" in their name and both of which are located on Park Lane. Stay away from the JW Marriott Grosvenor House. I paid a premium, non-refundable rate to book two rooms, one with two beds for my niece and nephew. On arrival, they were given a room with one... More

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Roma
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 30, 2012 NEW

This is a very nice hotel and the location is excellent. I love the Mayfair area this hotel is close to the tube and few minutes walk from Selfridges. Located right across the street from Hyde park. The rooms are very nice stayed in both a queen room and King. The king room was Very nice. Very spacious and comfortable... More

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Calgary, Canada
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
2 of 5 stars Reviewed May 28, 2012 NEW

I stay often at Marriott around the world. They claim they upgraded me and I looked outside and had the view of the inner block of rooms staring at each other. Very disappointed that I was not told of this as I would NOT have stayed here had I known. Front desk staff was VERY kind and helpful. Only stayed... More

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See 4 more reviews by Mike P for London
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed May 27, 2012 NEW via mobile

We booked a junior suite using reward points and a supplement only to find the room wasn't ready on arrival (admittedly we were early...), however they upgraded us to an exec suite which was lovely. The exec lounge was particularly good and we made the most of it after a long day at the Chelsea Flower Show. Breakfast (complimentary in... More

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West Palm Beach, Florida
Senior Contributor
29 reviews 29 reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 25, 2012
1
person found this review helpful

I have stayed here numerous times throughout the years, pre/post upgrades and this property is still one of Londons best. From the bathrooms to the lobby, this hotel checks all of the boxes off. Staff is professional and accomidating as well, a touch on the cool side but professional none the less. Concierge room is also well appointed and properly... More

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Brisbane
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed May 22, 2012

Very good place, comfy bed, good service, cheesecake was legendary. will be returning

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Sittingbourne, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 22, 2012

We stayed at this hotel as part of my husbands early retirement present. We decided to add another night and make a weekend of it. Our first impressions were not good. The receptionist, was very cool towards us. She tried to give us a smoking room, which I thought was not allowed now, when I said this was not acceptable,... More

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See 2 more reviews by isleep1 for London
Melbourne, Australia
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 22, 2012

For what we paid for this hotel room - it was dissappointing. All glitz no substance. The check-in queue was large - the staff were very friendly and offerred an upgrade which wasn't really an upgrade because they were full and moving people to smoking rooms (which was awful). We couldn't sleep due to the awful cigarette smoke smell.

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See 2 more reviews by Justin255100 for London
Newport Beach, CA
Top Contributor
61 reviews 61 reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 14, 2012

We have visited London many times however this was the first time we stayed in Mayfair. We love the area and would definitely stay in this area again. Upon arrival, I picked the wrong line at reception and the staff member was very cold, unconcerned thAt our room was not ready. She had no alternatives or suggestions other than "check... More

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See 2 more reviews by bitler for London
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 14, 2012

I stayed in this very expensive hotel because I was attending a function there. My room was huge, but much of the space was a waste. I had an area that looked like a dentist's waiting room, but without the magazines. A leather bench in a blank space. I can't imagine who would want to sit there. On arrival, I... More

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Additional Information about Grosvenor House, A JW Marriott Hotel

  • Jw Marriott London
  • Grosvenor Hotel Jw Marriott
  • Marriott London
  • London Marriott
Address: Park Lane, London W1K 7TN , England
Price Range: PLN: $$$$

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