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Grosvenor House, A JW Marriott Hotel

5.0 of 5 Hotel   |   Park Lane, London W1K 7TN , England (Mayfair / St James's / Piccadilly / Green Park )
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81%
Ranked #205 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
WoodbridgeShopaholic Woodbridge
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1,347 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (244)
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Woodbridge
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed at this hotel from June 26 - July 1. I booked 2 rooms as I was travelling with my husband and 2 children aged 14 and 11. I chose this hotel because of its location and the reputation of a JW Marriott. Even though we were informed by email a week before our arrival that the Executive lounge... More

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Charleston, West Virginia
Top Contributor
120 reviews 120 reviews
28 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

After quite a bit of research, I chose this hotel based on great reviews for service. I have relatively new status as a Marriott Platinum member, and was very hopeful of getting an upgrade to a suite, since they have so many suites and others have had good success with this. Plus, they were supposed to have a nice Executive... More

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Vancouver BC
Top Contributor
81 reviews 81 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is our 2nd stay here (last one during the Jubilee celebration and that was special). This time, we are experiencing the brand new Marriott Premiere lounge for the first time since the upgrades and what a difference this makes. The food and drinks and atmosphere in the this Member's lounge is a real treat and a quiet and spacious... More

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Los Angeles, California
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What a treat to walk into this lovely hotel upon arrival in London. Swanky. Rich tones, quiet places to relax. Gorgeous rooms. Excellent location, can walk to so many sites, including Buckingham Palace, Big Bend, Westminster Abbey. Excellent staff.

Was this review helpful? Yes 1
Milwaukee, WI
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is in an excellent location very near the US embassy and across from the park. There are nice restaurants within walking distance. The furnishings in the lobby area are very nice and the rooms are furnished nicely. The pillows, however, were extremely lumpy and uncomfortable. Although we had UK adaptors for our US sleep apnea machines, the plugs... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed a couple of nights in a very well appointed room. What was fabulous about this hotel, apart from the fantastic location, was the availability and readiness of the employees. Willemijn and Joseph at guest relations, in particular, helped us when we needed to wait for our car to be repaired before driving back home. A truly memorable experience.... More

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ny
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here for 3 days on business. I have been trying different hotels in the area and decided to ty this Marriott due to its location to my office. Well I couldn't have been happier, the location is wonderful. As a Gold member I got upgraded to probably the largest room I have ever stayed in, in Europe. The... More

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The Woodlands, Texas, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Grosvenor for a 2 night stay in London. It was a stopover from Paris to Ireland. The hotel is across the street from Hyde Park and an easy walk to Buckingham Palace, the tube, and even Harrods (which I found to be completely over rated, but that is a different review). The hotel is well appointed... More

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Guest Relations Manager Joseph Simmons is the most professional, charming hotel representative I've met in 15 years of business travel and over 1,000 nights in Marriott hotels around the world - truly home away from home service. Thank you Joseph, and thank you Grosvenor House for making this my London home.

Was this review helpful? Yes 4
Gymea, Australia
Contributor
20 reviews 20 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked a Holland America Line cruise from Dover up the Norwegian Coast and return with the goal of seeing the Midnight Sun on the Summer Solstice. Planning three days in London prior to sailing our problem of picking a hotel and travelling from London down to Dover was solved by the cruise line when it offered accommodation in London... More

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Morten S, Hotel Manager at Grosvenor House, A JW Marriott Hotel, responded to this review

I sincerely appreciate and do empathize with your comments regarding your room not being ready for check-in at 11.30am. Our check-in time is 3pm daily and we do try our utmost to accommodate as many early arrivals as possible, but with check-out set for 12noon, our Housekeeping team do require this time to refresh and clean all guest rooms. As... More

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Additional Information about Grosvenor House, A JW Marriott Hotel

Address: Park Lane, London W1K 7TN , England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grosvenor House, A JW Marriott Hotel 5*
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Also Known As:
Jw Marriott London
Grosvenor Hotel Jw Marriott
Marriott London
London Marriott
Grosvenor House, A JW Marriott Hotel London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#132 Business Hotel in London #145 Luxury Hotel in London #153 Romantic Hotel in London #185 Family Hotel in London
Hotel Class
Number of rooms
494

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