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Holiday Inn London Sutton

3.0 of 5 Gibson Road, London SM1 2RF, England
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Holiday Inn London Sutton
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Holiday Inn London Sutton
Holiday Inn London Sutton
Holiday Inn London Sutton
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250 reviews from our community

Traveler rating
    62
    119
    49
    12
    8
See reviews for
54
51
26
85
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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English first
  • All months
    (250)
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    (58)
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    (69)
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    (69)
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    (54)
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Durham
Contributor
18 reviews 18 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here from 15th to 17th November for a family wedding. The service by the staff on the reception desk was really good, very polite and helpful. The room on the 4th floor was comfortable with a lovely comfortable chair and footstool. A good selection of teas and coffee in the room, with complimentary snacks and water. The breakfast... More

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East Grinstead, United Kingdom
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Attended a function in the orchard suite so decide to stay the night. Lunch in the bar was ok and the staff were exceptionally friendly . The function itself was good ,again with great staff and well presented food . The room we stayed in was clean, comfortable, especially the beds , however we were both woken early on Sunday... More

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GeneralManager5_9, General Manager at Holiday Inn London Sutton, responded to this review

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service levels we aim for. I have noted your comment about traffic noise and we are looking again at our sound proof windows system., Marco Frik General... More

Sutton, Surrey, United Kingdom
Top Contributor
69 reviews 69 reviews
37 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Hi Everyone. I stayed here with friends on 18 Sep. Booked a triple room. And it was a big sized.....I mean proper big sized room with comfy beds. The hotel is walkable distance from Sutton town centre. The hotel itself has all the amenities with a swanky gym and a small pool. Ample parking space, a nice bar and a... More

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GeneralManager5_9, General Manager at Holiday Inn London Sutton, responded to this review

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service levels we aim for. Marco Frik General Manager More

North Wales, United Kingdom
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

stayed here on business. Very nice hotel. Parking on site which is a reasonable fee. The bar and restaurant was very clean and staff extremely friendly. Food in restaurant was excellent and sky sports on in bar so stayed a few hours after dinner. I stayed in an exec room and the bed was very comfortable. If your a loyalty... More

Was this review helpful? Yes
GeneralManager5_9, General Manager at Holiday Inn London Sutton, responded to this review

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service levels we aim for. Marco Frik General Manager More

Swansea, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were in the area and needed a hotel for the night. Good clean comfortable accommodation. The breakfasts were good too. Not sure what else to say but need to use 200 characters. We were surprised to be charged for parking but this is outer London I suppose.

Was this review helpful? Yes 1
GeneralManager5_9, General Manager at Holiday Inn London Sutton, responded to this review

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service levels we aim for. Marco Frik General Manager More

Camino, California
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is nicely located near the high street and the train station. Staff is friendly and breakfast is an excellent value. The rooms are basic and bed is reasonably comfortable. Hubby and I have stayed here four times in four different rooms, and in each room the shower in the bathroom somehow leaks all over the bathroom floor. This... More

Was this review helpful? Yes
GeneralManager5_9, General Manager at Holiday Inn London Sutton, responded to this review

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service levels we aim for. I have taken on board your comment about the bathrooms and can inform you that 20 bathrooms have been refurbished already over... More

Wetherby, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Booked this hotel through Superbreak for a half term family trip to London. Many hotels nearer London don't have pools so this was one of the main reasons we stayed here. Our kids are 12 and 14 and we found this an excellent location. Only a 30/40 minute journey by train into Victoria station. Perfect to sightsee & shop for... More

Was this review helpful? Yes 1
GeneralManager5_9, General Manager at Holiday Inn London Sutton, responded to this review

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service levels we aim for. Looking forward to welcome you back to the hotel again in the future. Marco Frik General Manager More

Lancashire
Reviewer
5 reviews 5 reviews
4 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at this hotel for a two night weekend break to visit family in Cheam. The reception staff were very friendly and efficient and also gave us an upgrade which provided us with an excellent room in a quiet spot , much appreciated. The executive room was well furnished and provided everything we needed and more. The large... More

Was this review helpful? Yes
GeneralManager5_9, General Manager at Holiday Inn London Sutton, responded to this review

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service levels we aim for. Marco Frik General Manager More

London, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent a night at the hotel with two children, facilities are great and staff really helpful and attentive. The only let down is there isn't free WIFI which I think is a standard service nowadays. The children had free use of a Wii at the lounge area and the swimming pool is great. Kids eat free and the dinner was... More

Was this review helpful? Yes
GeneralManager5_9, General Manager at Holiday Inn London Sutton, responded to this review

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service levels we aim for. I have taken on board your comment with reference to the WIFI and can only say that this service is available free... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

October half term breaks visit, also a points package. Above average Holiday Inn which we would stay again in. We were upgraded as Platinum Card members with free drink and room upgrade to their Executive room. Would stay again.

Was this review helpful? Yes
GeneralManager5_9, General Manager at Holiday Inn London Sutton, responded to this review

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service levels we aim for. Marco Frik General Manager More

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Additional Information about Holiday Inn London Sutton

Address: Gibson Road, London SM1 2RF, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn London Sutton 3*
Number of rooms: 119
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Also Known As:
Holiday Inn London - Sutton Hotel Sutton
Sutton Holiday Inn
Holiday Inn London Sutton England

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