We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,073 London hotels

The Cumberland

4.0 of 5 Hotel   |   Great Cumberland Place, Marble Arch, London W1H 7DL, England (Marylebone)
Hotel website
Hotel deals
Hotel amenities
Special Rate
£179 (GBP)
Save Saved
You added The Cumberland to your Saves list
The Cumberland
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Ranked #384 of 1,073 hotels in London
A recent review
5 of 5 stars reviewed yesterday
Eileen R Dudley, United Kingdom
  • Overview
  • Reviews (3,209)
  • Photos (750)
  • Similar Hotels
  • Amenities
  • Q&A (6)
  • Room tips (555)
  • Location
  • More
Write a Review

3,209 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (555)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Dudley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

My friend and I booked a London Theatre Break through Hotel Direct .co.uk and they booked us into The Cumberland Hotel right by Marble Arch from Friday to Sunday. Right from the word go we were impressed the hotel is lovely the foyer was very impressive, the reception staff a delight all smiles our room was lovely and we had... More

Was this review helpful? Yes
Sheffield, United Kingdom
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Recently stayed at the hotel - fabulous ! Hotel location is great, staff are wonderful and all in all could not have been a more pleasant stay. Breakfast choice and quality was impressive. All of the members of staff we came in to contact with were helpful and friendly.

Was this review helpful? Yes
Poole, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Cumberland is a great stay. Beds comfortable , great facilities in the rooms would stay at the drop of a hat again. Breakfast good value for money if you take advantages. will be going back when we can.

Was this review helpful? Yes 1
Abu Dhabi, United Arab Emirates
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed in Cumberland for the third time but this time was the worst. Pros: - location: on oxford street. - next to underground. - Cons: - very busy hotel even it will take sometime to use the lefts. - the room was too small for couple. - the bed was too small for couple.

Was this review helpful? Yes
Al Khobar, Saudi Arabia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I have stayed in this hotel for 4 nights and they were great as I was surfing London for the first time and all of the important places are very close to the hotel. The only thing that might stop me to reserve again in is the room space !

Was this review helpful? Yes
Fort Worth, Texas
17 reviews 17 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We spent 1 night here to visit the winter wonderland in Hyde Park. On entry into the lobby its like wow the space is huge with fancy art work featured around the place. Check in was trouble free and easy. When we got to the room we were very disappointed. It was tiny, and the bathroom even more so. We... More

Was this review helpful? Yes
Grimsby, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I booked my son and his friend into the Cumberland hotel on August 26th for one night. This is the third time I have booked him into a hotel in London,this year, and this is the third time I have made a mistake when booking. The last two were problems over third party payments i.e. me booking and paying, but... More

Was this review helpful? Yes 1
Doncaster, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Positives: fantastic location right next to Marble Arch tube, hyde park n Oxford Street so for accessibility its brilliant. Rooms clean and functional. Negatives: dont think the quality of the rooms warrants the price! E.g some premier inns are just as nice for alot less. Breakfast good but the whole dining area is wooden chairs n resembles a cafe in... More

Was this review helpful? Yes 1
Neath, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A great location base to visit many of London's tourist attractions. Very reasonable priced for B&B, we booked it from a 'hidden gems' site. Rooms very warm (with air-con) and quiet which was suprising as we had a street view (must be excellent soundproofing!)

Was this review helpful? Yes 1
MeskeremA, General Manager at The Cumberland, responded to this review

Dear Reviewer, Thank you for taking the time to share your review with us. London is truly a remarkable city, and I could not agree with you more that the location of the hotel is in a perfect setting to explore all what the city has to offer. We are delighted to read your positive and constructive feedback regarding your... More

Senior Contributor
21 reviews 21 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

this is the second time I stay in cumberland hotel in london . yes the first time I was not satisfied with my single room as I mentioned in my first Review on October 29, 2012 . but now I am in the hotel from 26 August 2014 to 3 September 2014 and my room is junior king suite yes... More

Was this review helpful? Yes 1
MeskeremA, General Manager at The Cumberland, responded to this review

Dear Reviewer, Thank you very much for taking the time to post such a great review on TripAdvisor. Your comments have been shared with the team here at the hotel which is a great motivation to us all as we strive to provide the highest standards of customer service to all of our guests. We would also like to thank... More

Owners: What's your side of the story?
If you own or manage The Cumberland, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Cumberland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Cumberland

Address: Great Cumberland Place, Marble Arch, London W1H 7DL, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Cumberland 4*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Priceline, Agoda, Orbitz, Amex, LondonMarketing.com, Cheap Tickets, Expedia, getaroom.com, Despegar.com, BookingOdigeoWL, TripOnline SA and Otel so you can book your The Cumberland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Cumberland Hotel London
Cumberland Hotel London
Cumberland London
The Cumberland London, England

750 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (681)
Hotel & grounds (127)
Room/suite (210)
Bathroom (96)
View from room (24)
Dining (8)
Business center/function rooms (1)
Other (215)

Management photos: Courtesy of the property manager

All management photos (70)
Room/suite (30)
Hotel & grounds (21)
Dining (2)
Other (17)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in
any neighborhood
in London with
any amenities


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#250 Luxury Hotel in London #304 Family Hotel in London #325 Business Hotel in London #332 Romantic Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Cumberland Hotel is one of London's most famous and finest four star hotels. Opposite Marble Arch it is perfectly located with superb service and facilities even boasting a Michelin Star among it's many accolades. It's inspiring lobby exhibit's inspirational original works of modern art, perfectly complimenting it's contemporary style. A great hotel in a perfect location in one of the world's great cities! ... more   less 
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Cumberland and other travelers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from The Cumberland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer