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All 1,073 London hotels

The Cumberland

4.0 of 5 Hotel   |   Great Cumberland Place, Marble Arch, London W1H 7DL, England (Marylebone)
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£179 (GBP)
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The Cumberland
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Ranked #387 of 1,073 hotels in London
A recent review
5 of 5 stars reviewed today
Colin H Grimsby, United Kingdom
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3,201 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (552)
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English first
Grimsby, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed today NEW

I booked my son and his friend into the Cumberland hotel on August 26th for one night. This is the third time I have booked him into a hotel in London,this year, and this is the third time I have made a mistake when booking. The last two were problems over third party payments i.e. me booking and paying, but... More

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Doncaster, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Positives: fantastic location right next to Marble Arch tube, hyde park n Oxford Street so for accessibility its brilliant. Rooms clean and functional. Negatives: dont think the quality of the rooms warrants the price! E.g some premier inns are just as nice for alot less. Breakfast good but the whole dining area is wooden chairs n resembles a cafe in... More

Was this review helpful? Yes 1
Neath, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A great location base to visit many of London's tourist attractions. Very reasonable priced for B&B, we booked it from a 'hidden gems' site. Rooms very warm (with air-con) and quiet which was suprising as we had a street view (must be excellent soundproofing!)

Was this review helpful? Yes 1
MeskeremA, General Manager at The Cumberland, responded to this review

Dear Reviewer, Thank you for taking the time to share your review with us. London is truly a remarkable city, and I could not agree with you more that the location of the hotel is in a perfect setting to explore all what the city has to offer. We are delighted to read your positive and constructive feedback regarding your... More

kuwait
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

this is the second time I stay in cumberland hotel in london . yes the first time I was not satisfied with my single room as I mentioned in my first Review on October 29, 2012 . but now I am in the hotel from 26 August 2014 to 3 September 2014 and my room is junior king suite yes... More

Was this review helpful? Yes 1
MeskeremA, General Manager at The Cumberland, responded to this review

Dear Reviewer, Thank you very much for taking the time to post such a great review on TripAdvisor. Your comments have been shared with the team here at the hotel which is a great motivation to us all as we strive to provide the highest standards of customer service to all of our guests. We would also like to thank... More

Cheltenham, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We booked a one night break through travelzoo at a very good price. Arrived just after noon and they allowed us to check in, which was great. Our room was very clean and tidy, but as others have mentioned, it was small with only a 4 ft 6 inch double bed, and it was pushed against a wall so one... More

Was this review helpful? Yes 1
MeskeremA, General Manager at The Cumberland, responded to this review

Dear Reviewer, Thanks for your comments posted on Trip Advisor. I am truly delighted to hear that the Hotel's central location perfectly suited your requirement. I am also delighted that the team delivered an impeccable service and thank you for giving us such wonderful feedback. Your kind gesture is appreciated and should you require any assistance for a future stay,... More

Sao Paulo, SP
1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel is located near Marble Arch Station, Oxford Street and Hyde Park, being really easy to find. The breakfast is complete and the reception offers and sells tickets for the tourist attractions. Highly recommended!

Was this review helpful? Yes 1
MeskeremA, General Manager at The Cumberland, responded to this review

Dear Reviewer,. Thank you for this really positive feedback, we are pleased you were able to spend an enjoyable time in our hotel and we are also pleased you enjoyed your breakfast. We look forward to welcoming you back again in the near future. Kind regards, Ian L Peck General Manager More

Tel Aviv, Israel
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had a great experience during my stay at the Cumberland. The room was spacious enough with good temperature control and nice comfortable bed. Bathroom was a bit small with the shower a bit crowded, but overall fine for the couple of nights I was there. Internet Wi-Fi was good and reliable. Buffet breakfast was excellent with many choices available for... More

Was this review helpful? Yes 1
MeskeremA, General Manager at The Cumberland, responded to this review

Dear Reviewer, You have beautifully described our property and most of what we have to offer to all of our guests. We truly thank you for your great recommendation to potential customers about our product and service. I am also happy to hear you enjoyed our breakfast buffet which is cooked to everyone's taste with plenty of choices. Please come... More

Crawley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at the Cumberland for one night as a birthday treat. We managed to get a huge discount on the room through a booking agent so we were very excited after reading some reviews. We turned up at the hotel and checked in very quickly. The reception area is very spacious and decorated beautifully with modern art. We went... More

Was this review helpful? Yes 1
MeskeremA, General Manager at The Cumberland, responded to this review

Dear Reviewer, I would like to take this oppertunity to thank you for taking the time to review our hotel on Trip Advisor. I truly appreciate your comments. I sincerely thank you as they reflect your appreciation for the product, service, quality food you experienced while staying in The Cumberland. Again, thank you very much and we sincerely hope we... More

Melbourne
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have to start by saying my stay was by no means unpleasant and I'd stay again, although I would feel compelled to speak up on a few points. I was staying in an Executive Family room, accommodating 2 adults and 2 children and had access to the Club Lounge. The positives...Great location for public transport and for morning run... More

Was this review helpful? Yes 3
ireland
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel I could not fault, from the friendly staff, clean rooms, and lovely breakfast . This hotel is a great base for shopping and tourists looking to do the sites. We got this hotel on hotel direct as a hidden gem and priced very reasonable would stay again.

Was this review helpful? Yes 1
MeskeremA, General Manager at The Cumberland, responded to this review

Dear Reviewer, We appreciate your fantastic comments and your time to post them publicly. As you mentioned our hotel has an excellent location and it is really a unique feature that all our guests enjoy for different reasons, like the ones you kindly mentioned. I am most delighted to read that our staff provided wonderful service, which was the finishing... More

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Additional Information about The Cumberland

Address: Great Cumberland Place, Marble Arch, London W1H 7DL, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Cumberland 4*
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Also Known As:
The Cumberland Hotel London
Cumberland Hotel London
Cumberland London
The Cumberland London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#254 Luxury Hotel in London #305 Family Hotel in London #327 Business Hotel in London #335 Romantic Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Cumberland Hotel is one of London's most famous and finest four star hotels. Opposite Marble Arch it is perfectly located with superb service and facilities even boasting a Michelin Star among it's many accolades. It's inspiring lobby exhibit's inspirational original works of modern art, perfectly complimenting it's contemporary style. A great hotel in a perfect location in one of the world's great cities! ... more   less 
Number of rooms
1019

Questions & Answers

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6 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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