We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,071 London hotels

The Cumberland

4.0 of 5 Hotel   |   Great Cumberland Place, Marble Arch, London W1H 7DL, England (Marylebone)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Spring breaks from £150
Save Saved
You added The Cumberland to your Saves list
The Cumberland
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Orbitz.com Booking.com Travelocity
and 7 more sites!
65%
Ranked #385 of 1,071 hotels in London
A recent review
Write a Review

3,016 people have reviewed this hotel

Traveler rating
    689
    1,162
    648
    295
    222
See reviews for
370
970
233
754
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (484)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
2 reviews
1 of 5 stars Reviewed yesterday NEW

We booked to stay in the Cumberland on Sunday evening as there wasn't many places to stay over the bank holiday. We checked in and made our way to the room we booked, I paid more money to stay in an "upgraded" room but we soon found out that this consisted of some coffee and a smart tv in the... More

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Chosen for me as part of a tour package, this hotel did not disappoint! This modern hotel had great rooms, great breakfast, centrally located to sooo much that I couldn't take it all in, in the two days I was there. I would recommend this hotel to anyone heading to London, England!

Was this review helpful? Yes
Weybridge, Surrey
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We enjoyed our stay good location for Oxford and Regent Street. We booked a double executive room with walk in shower and was a little disappointed as the room that we were given was very small and claustrophobic a small window, tiny bathroom. We felt uncomfortable in this room and on top of one another so we asked for a... More

Was this review helpful? Yes
MeskeremA, General Manager at The Cumberland, responded to this review

Dear Reviewer, Thank you very much for taking the time to post such a great review on TripAdvisor. Your comments have been shared with the team here at the hotel which is a great motivation to us all as we strive to provide the highest standards of customer service to all of our guests. We would also like to thank... More

Carnoustie
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had booked in a nearby hotel which was DISGUSTING so we had to make a quick booking online, thankfully The Cumberland came up! Couldn't fault it, was really nice inside and out, staff were super friendly, rooms lovely, bars fab.

Was this review helpful? Yes
MeskeremA, General Manager at The Cumberland, responded to this review

Dear Reviewer, Thank you for posting a review here on TripAdvisor, with regards to your recent stay with us at The Cumberland Hotel. I am pleased to read that your overall experience was an enjoyable one and you found our team super friendly. Our main aim is to meet and exceed our guests requests and expectations and are glad to... More

Rochdale, United Kingdom
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

used this hotel and booked a suite as part of mums birthday present. apart from the fact the room was late to become available for us the overall experience was good - the suite was describe as being able to sleep 3 people 2 adults 1 child but 2 females at 5'1 (41) and 5'2 (13) and 1 guy at... More

Was this review helpful? Yes
MeskeremA, General Manager at The Cumberland, responded to this review

Dear Reviewer, Thank you very much for your fantastic comments. I really appreciate you taking the time to let us know about your experience. It was a great pleasure to meet a lovely family like yours and I would love to have the chance to welcome you all once again to the Cumberland hotel. Kind regards, Ian peck General Manager More

irbed, jordan
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We, my wife and me, stayed at cumberland hotel for 6 nights to attend a medical. To start with, the hotel has fantastic location at oxford street and adjacent to marble arch station making everything in london easy to reach. The lobby is large and with nice decoration but looks empty and could be more beneficial if there are some... More

Was this review helpful? Yes 1
MeskeremA, General Manager at The Cumberland, responded to this review

Dear Reviewer, Thank you for your comments posted on Trip Advisor. I am truly delighted to hear that the Hotel's central location perfectly suited your requirement. I am also delighted that the team delivered an impeccable service and thank you for giving us such wonderful feedback. We very much look forward to welcoming you back when you are next visiting... More

Derry, United Kingdom
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Great location (less than 100m from marble arch at the corner of hyde park). Good breakfast selection but very busy, and this is normal most weekends according to staff - get there before 9:30 if you want to avoid queue just to get a table. Rooms small but clean, not sure about the glass doors into the bathroom. Not enough... More

Was this review helpful? Yes
MeskeremA, General Manager at The Cumberland, responded to this review

Dear Reviewer, Thank you for giving us your valuable feedback on Tripadvisor. I am truly delighted to hear that the Hotel's central location perfectly suited your requirement. We hope to have the opportunity of welcoming you back soon to our hotel. If I can be of any assistance in the meantime please do contact me directly. Kind regards, Ian Peck... More

Spalding, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Just had a three nights stay at the hotel which is ideally situated for Oxford St shopping and Hyde Park relaxing. The Hotel is huge but fairly modern and tidy. The room was a standard double and clean but annoyingly attention to detail was poor. The wardrobe doors would not close as the in built press had been secured at... More

Was this review helpful? Yes
MeskeremA, General Manager at The Cumberland, responded to this review

Dear Reviewer, Many thanks for your review on your recent stay with us at The Cumberland Hotel. I am pleased that some aspects of your stay with us were pleasant and also disappointed to hear that you were not completely satisfied with your room. Please be assured that we take all our guest feedback to be of utmost importance to... More

Exmouth, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

We booked a weekend theatre break for our anniversary. My first impression of the hotel was that it was clean and very welcoming. Reception was very busy and when it was our turn to be served we were greeted by a lovely young lady who was in training. The service was faultless and although our room wasn't ready she was... More

Was this review helpful? Yes
MeskeremA, General Manager at The Cumberland, responded to this review

Dear Reviewer, Thank you for taking the time to share your review with us. London is truly a remarkable city, and I could not agree with you more that the location of the hotel is in a perfect setting to explore all what the city has to offer. We are delighted to read your positive and constructive feedback regarding your... More

London
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

I enjoyed my stay in the Cumberland. Great location right in front of marble arch with Oxford street within easy walking distance. Room comfortable, I slept very well, beds also comfortable. Rooms were small but typical of London style but modern enough. Service in bar and restaurant very slow but food was good but expensive. Will definitely return.

Was this review helpful? Yes
MeskeremA, General Manager at The Cumberland, responded to this review

Dear Reviewer, Thank you for giving us your valuable feedback on Tripadvisor. I am truly delighted to hear that the Hotel's central location perfectly suited your requirement. Please do not hesitate to contact us should you require assistance for your next visit and I will ensure that you have another wonderful experience at The Cumberland Hotel. Kind regards, Ian Peck... More

Been to The Cumberland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Cumberland

Also Known As:
The Cumberland Hotel
The Cumberland Hotel London
Cumberland Hotel London
Cumberland London
Cumberland Hotel
The Cumberland London, England
Address: Great Cumberland Place, Marble Arch, London W1H 7DL, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#240 Luxury Hotel in London
#310 Family Hotel in London
#324 Romantic Hotel in London
#331 Business Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Cumberland 4*
Official Description (provided by the hotel):
The Cumberland Hotel is one of London's most famous and finest four star hotels. Opposite Marble Arch it is perfectly located with superb service and facilities even boasting a Michelin Star among it's many accolades. It's inspiring lobby exhibit's inspirational original works of modern art, perfectly complimenting it's contemporary style. A great hotel in a perfect location in one of the world's great cities! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Cheap Tickets, TripOnline SA, getaroom.com, LondonMarketing.com, Priceline, Otel and Agoda so you can book your The Cumberland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Cumberland, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.