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The Cumberland

4.0 of 5 Great Cumberland Place, Marble Arch, London W1H 7DL, England
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The Cumberland
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The Cumberland
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3,320 reviews from our community

Traveler rating
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    688
    303
    241
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443
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Top Contributor
57 reviews 57 reviews
22 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Found this hotel very difficult to navigate and the staff were not particularly helpful. Our room was in a completely different part of the building, I was directed to the wrong lifts and it seemed to take forever to locate the room as very little was signposted. The room was large, lacking in personality but otherwise clean, and with no... More

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Tallinn, Estonia
Top Contributor
74 reviews 74 reviews
34 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed yesterday NEW

I was in the same hotel earlier this year and was disappointed in the experience. So when I found out that I have to stay there again, I was not very happy about it. This time I was put into executive room and it was in the smaller building behind the main hotel and that made all the difference in... More

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South shields
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

I got a short break deal with this hotel and it's great. Located just off Oxford street, you can't be anymore central for all your needs while visiting London. We had a room in the basement, sounds bad but it was very good. Secure and friendly staff too. The underground is right on its doorstep and you're also in walking... More

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Lathom, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a lovely stay at The Cumberland. It is really handy for Hyde Park and lots of central attractions. The staff were all really helpful and friendly, and catered for our requests for rooms on lower floors. The breakfast was fantastic, lots of choices from European, British and options from further afield! One suggestion for improvement would be a... More

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Milton Keynes, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed for one night and had a small but pleasant room with everything you needed for a short stay. The view of Marble Arch was an added bonus! The reception area is huge and has some interesting statues. The breakfast was very nice and there was a lot of food to choose from, catering for various cultures. I have... More

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Glasgow, United Kingdom
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I booked this hotel for 3 nights through a theatre break website where I took a risk as the hotel was classed as a 'hidden gem' but knowing the location I went for it. I arrived at 9am hoping to just leave my luggage but my room was ready so I was allowed to check in. All staff we encountered... More

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We booked this hotel fairly last minute as a short break to get some early Christmas shopping in and do some sight seeing. We booked through a third party site as a "secret hotel" deal and so received a slightly lower price and when we found out it was the Cumberland immediately turned to trip advisor for reviews and felt... More

Was this review helpful? Yes 1
Leicester, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Got a good deal for this hotel for one night. Good location for central London with Marble Arch tube station literally around the corner. W E had a standard double room which was very clean and comfortable and had everything a 4 star hotel offers. The only thing I didn't like in the room was the pillows and duvet which... More

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Freehold, New Jersey
Top Contributor
88 reviews 88 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is not much to look at from the street. The lobby and other common areas have a sterile feel, but they are contemporary if that is your thing. However, the service is very good, the rooms are clean and comfortable (if a bit small, even by European standards), and the location is great. Hyde Park and Oxford St.... More

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Milton Keynes
Contributor
14 reviews 14 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Check very smooth in at 12.30pm staff courteous and helpful,good location Marble Arch / Oxford St.Free Wi Fi. Excellent breakfast plenty of choice,continental .English. Comfortable beds,spacious room.

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Additional Information about The Cumberland

Address: Great Cumberland Place, Marble Arch, London W1H 7DL, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Cumberland 4*
Number of rooms: 1019
Reservation Options:
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Also Known As:
The Cumberland Hotel London
Cumberland Hotel London
Cumberland London
The Cumberland London, England

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