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All 1,071 London hotels

Britannia Hampstead Hotel

3.0 of 5 Hotel   |   Primrose Hill Rd | Swiss Cottage, London NW3 3NA, England (Camden / Primrose Hill)
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Ranked #784 of 1,071 hotels in London
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656 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
1 of 5 stars Reviewed yesterday NEW

My wife booked this hotel with a meal and complementary bottle of wine she paid in advance, the food was kept warm on the bain-marie for what looked like it had been their an age, even the rice had shrunk from the side of the catering tin. The manager or assistant manager offered us any meal we wanted for free... More

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Gloucester, United Kingdom
Reviewer
3 reviews 3 reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Having read some terrible reviews, we were a little worried about staying here but had already booked with Superbreak. This is a 2 star hotel and appearance on the outside was in keeping with this. Staff were fine. We were in the basement (floor -1) and I can honestly say that apart from no window, the room was spacious, comfortable... More

Was this review helpful? Yes 1
Gent, Oost-Vlaanderen, Belgium
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed in this hotel 13/04 to 14/04, just one night. - Upon check in, room was not ready although it was 14:25h we had to wait until 14:40 - Employees cleaning the room just said 'Not ready, go to bar' - Room was very outdated - Toilet did not flush - Stains in carpet - Apparently rooms are booked without... More

Was this review helpful? Yes 2
Preston, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Just back from a 2 nights stay at the Britannia Hampstead Hotel.We enjoyed our visit very much,the hotel was clean and comfortable and all staff were friendly and helpful.The hotel was good value for money and we would stay again. Nice breakfast too.

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FranciscoSalazar1982, Front Office Manager at Britannia Hampstead Hotel, responded to this review

Many thanks for the review. We always welcome feedback and my team and I are glad that you overall enjoyed your stay with us. I hope we can be part of your future travel plans. Kind Regards More

Warwick, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We booked to stay on a 2 night break, upon arrival we were given our keys to 3 rooms as it was myself, my husband, mum, daughter, son and grandson, we were going as it was my daughters 21st, my sons 18th and my wedding anniversary, when i oped the door to my room, i was disgusted, the shower wasnt... More

Was this review helpful? Yes 1
FranciscoSalazar1982, Front Office Manager at Britannia Hampstead Hotel, responded to this review

Thank you for your review, I am sorry that you have been disappointed with your stay at Britannia Hotel. All feedback is treated with the utmost seriousness and we will investigate your comments with a mind to improve our service to all our guests. More

Kingston-upon-Hull, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We visited a few weekends before Christmas for two nights, and chose this place for the price and the location. My partner has stayed here a few times before on business and deemed it just fine for what it was, and I do agree. Check in was easy and fast and our room was ready before check-in time so that... More

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FranciscoSalazar1982, Front Office Manager at Britannia Hampstead Hotel, responded to this review

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards Kind Regards More

Preston
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Visited this hotel a year ago and again this week as part of a Superbreak package.Check in as very speedy although the receptionist was rather brusque and not terribly friendly.There has been some attempts to update the rooms with fresh wallpaper and new shower fittings. They are clean and tidy and extra pillows are found in the wardrobe. We had... More

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FranciscoSalazar1982, Front Office Manager at Britannia Hampstead Hotel, responded to this review

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future Kind Regards More

forfar
Contributor
11 reviews 11 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Went for a two night b/b. A bit tired looking but good base for break. Rooms a bit dated but ok Good sleep. Near a tube station. Breakfast had good selection and plenty of. You get what you pay for and I would rather have a hearty breakfast to set you up for the day than just pay for a... More

Was this review helpful? Yes
FranciscoSalazar1982, Front Office Manager at Britannia Hampstead Hotel, responded to this review

Many thanks for the review. We always welcome feedback and my team and I are glad that you overall enjoyed your stay with us. I hope we can be part of your future travel plans. Kind Regards More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 17, 2014 via mobile

Let's be honest this place isn't great. I'll start with the positives though. Natalia on reception was very helpful and the breakfast was ok. The price is also cheap for London. Negatives, very dated and fairly dirty. Room was also like a sauna with no way I could find of making it cooler. There was also blood all down the... More

Was this review helpful? Yes
FranciscoSalazar1982, Front Office Manager at Britannia Hampstead Hotel, responded to this review

Thank you for your review, I am sorry that you have been disappointed with your stay at Britannia Hotel. All feedback is treated with the utmost seriousness and we will investigate your comments with a mind to improve our service to all our guests. Kind regards, More

Birmingham, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 16, 2014

Scruffy hotel, even as you approach it looks tired and old. Outside is dirty, cigarette ends all over the place, never swept or cleaned. Dowdy and depressing inside. Bedroom was awful, blue walls, green curtains, odd lamps, great big light fitting on the ceiling, lights over the mirror in the bathroom with absolutely no light bulbs in! Awful tatty furniture,... More

Was this review helpful? Yes
FranciscoSalazar1982, Front Office Manager at Britannia Hampstead Hotel, responded to this review

Thank you for your review, I am sorry that you have been disappointed with your stay at Britannia Hotel. All feedback is treated with the utmost seriousness and we will investigate your comments with a mind to improve our service to all our guests. I'm sorry that your stay was disappointing as a result of our restaurant. I can assure... More

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Additional Information about Britannia Hampstead Hotel

Also Known As:
Britannia Hampstead London
Hotel Britannia Hampstead
Britannia Hampstead Hotel London, England
Address: Primrose Hill Rd | Swiss Cottage, London NW3 3NA, England
Location: United Kingdom > England > London > Camden / Primrose Hill
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #784 of 1,071 hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Britannia Hampstead Hotel 3*
Official Description (provided by the hotel):
Commercial Hotel on the north side of Regent's Park in residential Hampstead, 15 minutes from the West End & main line stations. In vicinity of Camden town- London Zoo and Lords cricket ground. Emirates stadium is less than 4 miles. ... more   less 
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