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Britannia Hampstead Hotel

Primrose Hill Rd | Swiss Cottage, London NW3 3NA, England
Hotel amenities
Britannia Hampstead Hotel
Best prices for: 1 room 1 guest
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Ranked #844 of 1,063 Hotels in London
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755 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Louth, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW

We stayed here for one night on a Friday evening. After reading the reviews I was very worried as to what we may find. I was pleasantly surprised by the room, it was clean and had obviously been redecorated recently and was more than adequate, especially for the price. The food does need some attention though. Breakfast was ok but... More 

Was this review helpful? Yes
Stephen C, Manager at Britannia Hampstead Hotel, responded to this review

Dear ESMF2011 Thank you for taking the time to review the Hampstead Britannia Hotel. I am pleased that you found your room exceeded your expectations, later in the year we are also having a soft refurbishment in several areas and I hope you return to see the changes. However, I am concerned that the food served on the evening buffet... More 

2 reviews
4 of 5 stars Reviewed 4 days ago NEW

We had a very nice and spacious room on the 5th floor room 507 nice view need to update decor. Breakfast was nice and hot with a great selection and they kept on topping every thing up and that way every thing tasted nice and fresh . Nice with in walking distance to Chalk Farm tube station and the park... More 

Was this review helpful? Yes
Stephen C, Manager at Britannia Hampstead Hotel, responded to this review

Dear JohnC Thank you for your kind comments on Tripadvisor. Later in the year the Hampstead Britannia will be having a soft refurbishment in various areas, and I hope that you will return to see the changes. More 

Costa Mesa, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

This is a very outdated, dirty hotel. When I walked into my room, there were bread crumbs all over the floor from the pervious guest, meaning they didn't even vacuum the floor. The shower did not work at all, only was able to use the bath. The hotel staff is very rude, I couldn't find the hair dryer and she... More 

Was this review helpful? Yes 2
Stephen C, Manager at Britannia Hampstead Hotel, responded to this review

Dear Woodsprite007 Thank you for taking the time to review the Hampstead Britannia Hotel. I am sorry if your stay with us was not to your liking, and I freely admit that the hotel is a little "tired" in certain areas. The amenities in the room include a hairdryer in the dressing table drawer, and spare towels, pillows, and blankets... More 

York
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

This was a hotel booked for us as a package deal trip to the amazing Harry Potter studios which I highly recommend by the way. We luckily only had to endure this hotel for the one night luckily. Firstly as a non smoking family I could smell the stench of stale smoke everywhere even the lift smelt. I'm shocked that... More 

Was this review helpful? Yes 1
Stephen C, Manager at Britannia Hampstead Hotel, responded to this review

Dear Minimag I am sorry that your stay at the Hampstead Britannia Hotel proved to be a disappointment. Later this year we are planning a soft refurbishment of several areas of the hotel, which I hope will make a difference. Smoking rooms are still allowed in hotels, but for a non smoker I can appreciate that the smell can be... More 

Colchester, United Kingdom
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 1 week ago

Stayed here for two midweek nights in February the hotel is dated but was clean food was ok breakfast nicer then dinner all you can eat with cereals toast croissants full English dinner had soup and a choice of self service meals tea and juices included with breakfast but no drink provided with dinner. Looking at reviews before we went... More 

Was this review helpful? Yes
Stephen C, Manager at Britannia Hampstead Hotel, responded to this review

Dear Flick09 Thank you for your kind words about the Hampstead Britannia Hotel. I am pleased that you enjoyed our hospitality, and look forward to meeting you on your return. More 

WREXHAM
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location, asked for a better room and got one, big room (No14) but bathroom could do with a bit of paint. Corridors grubby but again nothing a lick of paint couldn't fix. Breakfast was ok, we paid £7.00 at the hotel for it. Wifi good, tv good, alot of the staff had difficulty understanding me as English was not... More 

Was this review helpful? Yes
Stephen C, Manager at Britannia Hampstead Hotel, responded to this review

Dear Poppy 1612 Thank you for taking the time to review the Hampstead Britannia Hotel. The hotel is due for a soft refurbishment later this year, and I am sure that a "lick of paint" will work wonders! More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

When we phoned to book a table here we was told there's no need to book, now I know why! The food was gross!!! Cold, under cooked, and disgusting. The chef really can't cook and I'm surprised this restaurant is allowed to open. I'm just glad none of us got food poisoning... We'd of been better off with a happy... More 

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

We went here for a family meal for 14 people. The staff seemed very clueless and unprofessional. The food was buffet style which is fine. However, it was all cold when we arrived at 18:30 at the very start of their evening meal sitting. It was also of very limited variety. Deserts were not much better fruit salad was very... More 

Was this review helpful? Yes 2
London, England, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We booked Mother's Day dinner for 14. Well we arrived to be greeted by a waitress asking if we were going to pay for our meal. Then we ask where we should sit she said anywhere then said that table is for you. The food was cold and I have to say not very nice. The crumble was not cooked.... More 

Was this review helpful? Yes 2
Stephen C, Manager at Britannia Hampstead Hotel, responded to this review

Dear Kay G I am sorry that you did not enjoy your evening meal experience at the Hampstead Britannia Hotel, and I can understand your disappointment with it coinciding with Mothering Sunday. However I am finding it difficult to come to terms with your comments about badly prepared cold food, and the lack of table napkins. On the day in... More 

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