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Britannia Hampstead Hotel

3.0 of 5
Primrose Hill Rd | Swiss Cottage, London NW3 3NA, England
Hotel amenities
Britannia Hampstead Hotel
Ranked #716 of 1,081 hotels in London
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503 reviews from our community

Traveler rating
    32
    138
    141
    77
    115
See reviews for
Families
79
 
Couples
151
 
Solo
32
 
Business
66
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Croydon, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 21, 2013 NEW

You can see as soon as you walk through the door that the place is extremely run down. Staff look disinterested. The room was shabby, furniture was dated with paint peeling off. Carpet worn. Bed had no mattress protector. Valance ill-fitting and crumpled through not been laundered properly. Bath stained. And they had the cheek to charge up £170.00 per... More

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Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed May 21, 2013 NEW

We stayed here for 2 nights in May 2013. We booked through Agoda but on arrival the hotel did not know about our booking. We waited for a while before they found us a room. Unfortunately we ended up unknowingly in a "Smoker's" room. By late evening there was a very strong smell of cigarette smoke seaping through the inter-connecting... More

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See 6 more reviews by Gorgeous49 for London
dorset
Top Contributor
59 reviews 59 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed May 20, 2013 NEW

having read the reviews with trepadation I waspleasantly surprised, staff helpful, room okay although two singles pushed together leaving the headboard behind, room wasreally hot but i reported it and seconds later a man and a pliers fixed it! breakfast was interesting...chips and pizza, blackpudding bacon andscrambled eggs...would have liked fried eggs or poached but hey ho, it was okay...watched... More

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London
1 review
1 of 5 stars Reviewed May 18, 2013 NEW

- Highly dissatisfied with the stay in Britannia Hamstead. - Smallest room with a separate entry to toilet and bath , where there a little space to stand ..no space to put your soap and towels :) ..just amazing. - a cupboard whose door is blocked by the LCD , kept on a spacious table :) - untidy chairs in... More

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Middlesbrough, United Kingdom
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Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 13, 2013

This hotel is perfect a location for visiting Camden and within good walking distances for Primrose Hill and Regents Park. Unfortunately the decor of the hotel is so outdated and desperate for a re-vamp it lets it down. We had musty smells, peeling wallpaper, soiled / stained easy chairs, a cold bath tap that didn't work and the double room... More

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Birmingham, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 12, 2013 via mobile

stayed here on a package deal. The room was okay, although could have been better. clean sheets and towels. being dated was okay but the overall cleanliness was questionable. coffee stains on the wall paper, dust in the corners and bathroom floor needed a good bleach. we had difficulties turning our shower on and was eventually met by a member... More

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See 2 more reviews by intelgalvic for London
SINGH21, General Manager at Britannia Hampstead Hotel, responded to this review
May 13, 2013

Deat Intelgalvic, Thank you for taking the time to review our hotel, we take pride in providing clean and spotless rooms to all our esteemed guests, I apologise if we fell short of our own high standards. Please be rest assured that I will ensure that our robust room check procedure is followed and we check our guest bedrooms before... More

2 reviews
4 of 5 stars Reviewed May 6, 2013 via mobile

Stayed here on a package deal. Tube a 5-10 min walk away. Room was basic but clean and tidy if a little dated and the buffet breakfast standard fayre. Staff were very friendly and polite. If all you need is a clean bed and satisfactory breakfast for long days of sight seeing then you cant go wrong staying here. Sorry... More

Was this review helpful? Yes
SINGH21, General Manager at Britannia Hampstead Hotel, responded to this review
May 7, 2013

Dear Lilolil C, Myself and my team thank you for your kind compliments, value for money, clean rooms and looking after all our customers is something we strive to achieve, appreciation of the same helps the team to keep improving our service. Thank you for your feedback and we look forward to welcoming you again in the very near future,... More

London, United Kingdom
1 review
1 of 5 stars Reviewed May 1, 2013

This is a terrible hotel. First I was given a dank basement room with no windows. I complained and was given a first floor room with a window. It was unclean, paper peeling off the walls, one of those nasty cheap air freshener smells, the shower was in a cupboard, the furniture was old and looked like it had come... More

Was this review helpful? Yes
SINGH21, General Manager at Britannia Hampstead Hotel, responded to this review
May 7, 2013

Dear Simon G, Apologies for any inconvenience during your stay, our rooms on the lower ground floor were commissioned in later part of 2010 and are fairly new with state of the art ventilation system as per operational requirements. I am pleased that we were able to offer altenative option of room as per your request. We take pride in... More

Cheshire
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 28, 2013

I needed to be on London for one night, mid week and was struggling to get a room for under £200. Found this hotel on a secret hotel site. It was perfectly positioned near the tube. The entrance wasn't that inviting and check in was basic. I wasn't asked if I wanted breakfast or what time it was served till.... More

Was this review helpful? Yes
See 4 more reviews by Linda D for London
SINGH21, General Manager at Britannia Hampstead Hotel, responded to this review
May 7, 2013

Dear Linda D, Thank you for taking the time to give us your feedback, a generally positive review that highlights our brand value (best value for money rooms in central london) from a senior contributor is really helpful in our strive to keep improving both service and product. I take note of your comments with regards to up selling and... More

Dublin, Ireland
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 18, 2013

This isn't the best hotel in London but it is one of the best cheap hotels in London. The location is right in the centre of the city and a nice length walk from Camden Town. The breakfast is fine, perfectly adequate for the price you pay. It's not the kind of room you'd want to sit in all day... More

Was this review helpful? Yes 2
See 2 more reviews by Sheryll M for London
SINGH21, General Manager at Britannia Hampstead Hotel, responded to this review
May 7, 2013

Dear Sheryll M, Thank you for your kind compliments to the team and service, I am also pleased that you found the room clean. I will certainly pass on your comments to the team, We aim to provide best value for money accomodation in london as per our brand values, thank you for appreciating the same, We look forward to... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Chalk Farm tube(7)
  • Air conditioning(5)
  • Basement room(4)
  • Very clean(3)
  • Very comfortable(3)

Additional Information about Britannia Hampstead Hotel

Address: Primrose Hill Rd | Swiss Cottage, London NW3 3NA, England
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Center Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #716 of 1,081 hotels in London
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Commercial Hotel on the north side of Regent's Park in residential Hampstead, 15 minutes from the West End & main line stations. In vicinity of Camden town- London Zoo and Lords cricket ground. Emirates stadium is less than 4 miles. ... more   less 
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Also Known As:
Britannia Hampstead London
Hotel Britannia Hampstead
Britannia Hampstead Hotel London, England

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Britannia Hampstead Hotel
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