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Citadines South Kensington

#276 of 1,063 Hotels in London
Certificate of Excellence
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35 Gloucester Road, London SW7 4PL, England
Best prices for: 1 room 1 guest
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Citadines South Kensington
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Citadines South Kensington
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356 reviews from our community

Traveler rating
    131
    144
    41
    23
    17
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128
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54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Leicestershire, United Kingdom
Contributor
16 reviews 16 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Brilliant for London, very close to all attractions but we were staying specifically for the Royal Albert Hall, and its very convenient, room was massive and clean and everything we wanted, highly recommended

Was this review helpful? Yes
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Steve, Thank you for choosing Citadines South Kensington as your accommodation during your holiday in London. It is always encouraging for us to learn that our valuable residents are satisfied with our facilities and service. We hope that we will have the pleasure of welcoming you again in the near future. Warm regards, Gabor More 

Temecula, California
Top Contributor
54 reviews 54 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The neighborhood was awesome with the local market just steps away, lots of great restaurants, close to the museums and a patisserie that sold half priced pastries in the evening. The hotel room was nicely decorated and very clean, however I had to give it a 3 star for the configuration of the rooms and the bathroom. They were also... More 

Was this review helpful? Yes 2
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Reviewer, Thank you for your feedback regarding your recent stay. We appreciate your feedback, as we like to take on board any comments and suggestions that can help us to improve our facilities and services. I have noted your comments regarding room 400. I can assure you that I will look into it with my team, how we can... More 

Madrid
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I was really happy with our stay in Citadines. really friendly staff, very clean rooms, quiet hotel. close to the tube, Hyde Park and Museums. went with the kids and they enjoyed it too. nice resturants close by. thank you!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Gabor T, General Manager at Citadines South Kensington, responded to this review

Thank you for your feedback which will be shared with the team at Citadines South Kensington. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Kind regards, Gabor More 

Rio de Janeiro, RJ
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of the hotel is excellent and the staff was quite helpful and kind; the kitchen in the bedroom was well equipped, for a breakfast or even small lunches or dining in a tired evening. Wifi in the room was unsatisfactory; The proximity to tube station makes it quite easy to go around in London.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Reviewer, Thank you for your comments on Tripadvisor regarding your recent stay at our residence. I’m very glad to hear that your stay was positive. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests, motivates us to further improve our commitment to delivering good service. We very much... More 

Meisterschwanden, Switzerland
Top Contributor
152 reviews 152 reviews
45 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

A very well arranged appart-hotel, easy to access and near to major places to visit ... A place we will surely stop-over again due to the location. Staff is behaving professional with kindness and very helpful. Apartments are simply but nicely arranged with a kitchenette well equiped. Free tea or coffee in the lobby, also as take away ...

Was this review helpful? Yes
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear David, Thank you for your comments regarding your recent stay at our residence. I’m very glad to hear that your stay was so positive. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests, motivates us to further improve our commitment to delivering good service. We very much look... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfect location for the royal albert hall. We stayed in a one bedroom apt which had a kitchen with every thing you would need for a self catering stay, with shops and restaurants bars and cafes on the high street. This hotel had done everything to make your stay so pleasant with a welcome on your door, tea & coffee... More 

Was this review helpful? Yes
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Wendy, Thank you for choosing Citadines South Kensington as your accommodation during your holiday in London. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. Best regards, Gabor More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel very well located, near the Gloucester Road tube station and just a few blocks from Kensington Palace, Natural History Museum and Victoria and Albert Museum and also very close to the beautiful shopping mall Westfield. Staff very helpful, very comfortable rooms, coffee and hot chocolate and computer with printer, available 24 hours and at no cost. Provides an amazing... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Thiago, Thank you for your feedback which will be shared with the team at Citadines South Kensington. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again in our residence. Kindest regards, Gabor More 

Brussels, Belgium
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

perfect location near the tube, quiet and lovely area near the park , nice staff, lovely and very clean apartments, with kitchen. Tea and coffee free all the day. Excellent value for the price, we recommend

Review collected in partnership with this hotel

Was this review helpful? Yes
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Guest, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Warm regards, Gabor More 

Brisbane
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We loved the space in our Studio apartment! London is notorious for small rooms but this was fantastic. Staff were welcoming and very helpful. Bed was super comfortable. Close to museums, Hyde Park and Harrods - walk to all. And close to Gloucester Rd Station which is on the Piccadilly Line, therefore one train from Heathrow and one train to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Caddy, Thank you for your comments on Tripadvisor regarding your recent stay at our residence. I’m very glad to hear that your stay was so positive. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests, motivates us to further improve our commitment to delivering good service. We very... More 

Akaa, Finland
1 review
4 of 5 stars Reviewed 3 weeks ago

The one-bedroom apartment was just as advertised on the web. It was spacious and clean and had all the accessories promised. I only wish they would change the light bulbs into more powerful ones, at least the reading lamps and the desk lamp. The location is very good near Gloucester Road tube station and there are many shops just around... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Reviewer, Thank you for choosing Citadines South Kensington as your accommodation during your holiday in London. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. Warm regards, Gabor More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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