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All 1,072 London hotels

Citadines Prestige South Kensington

4.0 of 5 Hotel   |   35 Gloucester Road, London SW7 4PL, England (Kensington and Hyde Park)
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76%
Ranked #259 of 1,072 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Dawn C Cambridgeshire, United Kingdom
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272 people have reviewed this hotel

Traveler rating
    90
    116
    32
    19
    15
See reviews for
98
63
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47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Cambridgeshire, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

We booked a one bedroom suite for the weekend for four adults. The first floor double room was certainly spacious enough and I was told the sofa-bed was very comfortable! The apartment was extremely clean and décor lovely with large double height windows. The small kitchen had all we needed and we were all pleasantly surprised to find the bathroom... More

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Gabor T, General Manager at Citadines Prestige South Kensington, responded to this review

Dear Dawn, Thank you for your comments on Tripadvisor regarding your recent stay at Citadines Prestige South Kensington. We appreciate your feedback, as we like to take on board any comments and suggestions that can help us to improve our services. I’m very glad to hear that your stay was so positive. We are happy to have met your expectations... More

Hong Kong
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice hotel located in a good neighbourhood which I find safe to walk around. It may not be too central but it is close to the museum areas. The staff was helpful but there were very limited parking available in the hotel. It was fine for us as we find parking spaces on the streets. We stayed on the first... More

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1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

Very well located, fronte desk staff is very gentle. Good for families. I would only recommend for the hotel to replace the sofa beds. It is very uncomfortable, even for kids. Cleanliness is good, but full service only every other day. I would stay again.

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Santiago, Chile
1 review
3 of 5 stars Reviewed 5 days ago NEW

I expected a better room, with more natural light and a TV in the mezzanine room. The second bed (sofa) was quite uncomfortable. The mattress very thin. The dishwasher doesn't work and the tap in the kitchen only has hot water. It was impossible to wash anything. The TV channel were boring. The best is the location.

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1 review
4 of 5 stars Reviewed 5 days ago NEW

Perfect & convenient location with well equipped, but small, rooms - fine if you are out sight seeing most part of the day. All amenities we required were provided for & staff were friendly & most helpful. We did have trouble with one of the 2 hot water taps in the room but the issue was dealt with timeously.

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We had a great seven night stay at the Citadines Prestige Apartments. We rented a twin suite for our two teenagers and an executive suite for ourselves. Both were very spacious with lots of closet space. The rooms were modern with new furnishings and kitchen appliances. The rooms were very clean and we really liked having hardwood floors instead of... More

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Norway
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there for a week. Had a nice mezzanine room, which was very clean. Both the cleaning staff and the staff in reception were very nice and helpful. The beds were ok, not the best, not the worst. However, I did miss one thing and this is the reason for the 4 stars and not 5 ... the water in... More

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for 5 nights with two children, and although the location was perfect the rooms were quite small compared with other serviced apartments. The staff however were very friendly and helpful. The only other negative was the WIFI not working well in the rooms, although it was fine in the lobby.

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London, United Kingdom
Senior Contributor
43 reviews 43 reviews
41 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here as part of an event night in near by Battersea. Was welcomed upon arrival with a smile and a courteous handshake from the hotel front desk! I was quickly checked in and handed my key - but also was told about all the extras they can supply. This is an apartment hotel...and my word what an apartment! I... More

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Gabor T, General Manager at Citadines Prestige South Kensington, responded to this review

Dear Brad, Thank you for your comments on Tripadvisor regarding your recent stay at Citadines Prestige South Kensington. We appreciate your feedback, as we like to take on board any comments and suggestions that can help us to improve our services. I’m very glad to hear that your stay was so positive. We are happy to have met your expectations... More

Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Appartment hotel in great location, steps from Hyde Park, on small heighbourhoud commercial artery with all possible services nearby. great Pubs, restaurants and cafes at reasonable prices... For London that is. Will be back.

Was this review helpful? Yes
Gabor T, General Manager at Citadines Prestige South Kensington, responded to this review

Dear Guest, Thank you for your comments on Tripadvisor regarding your recent stay at Citadines Prestige South Kensington. I’m very glad to hear that your stay was so positive. We are happy to have met your expectations in service and quality standards. I hope we are able to further exceed your expectations should you stay with us again, we very... More

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Additional Information about Citadines Prestige South Kensington

Address: 35 Gloucester Road, London SW7 4PL, England
Phone Number:
Location: United Kingdom > England > London > Kensington and Hyde Park
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Citadines Prestige South Kensington 4*
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Also Known As:
Citadines Prestige South Kensington Hotel London
Citadines Hotel London
Citadines Prestige South Kensington London, England

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#178 Luxury Hotel in London #194 Romantic Hotel in London #276 Business Hotel in London #305 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
Apartment hotel; some with full kitchens; multilingual staff; restaurant & bar; situated near Kensington Gardens. ... more   less 
Number of rooms
92

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