One can honestly lose a week researching accommodations in London, which is usually tied to where one needs to be in this rather large city. For business reasons, I needed to be near S. Kensington and Holborn—thus, I opted for the Citadines, whose location is in a luxe area, close to major trans-city bus lines, and the Picadilly line (airport,... More

Citadines overall is a good, cost efficient place to stay if you are a family or a group however I wonder how many people REALLY need/use the cooking facilities. The rooms stink of stale food and grease. More

Our first impressions were very negative. We checked in, having booked through the Citadines site and paid, we thought, the full amount up front to be told that we had to pay 'local taxes', ie VAT at 20% on top of the sum already paid. Suddenly the cheap deal was not so cheap! To add insult to injury, the receptionist... More

Room was large and clean, with 2 single beds, kitchenette, eating/work table, and flatscreen. Compact but full bathroom. Not much in the lobby, as this is an aprt-hotel. Good restaurants and pubs within 2-min walk, tube 5-min walk, and a large supermarket 10-min walk. More

Me and my family stayed there for 3 nights in the 1-bedroom apartment during winter. Upon checking in, we were immensely pleased at the condition of the room and my sister adored the 2-storey design of the apartment. It was nice, clean and a good size for a fmaily of 4. The kitchen and toilet were well-fitted and the beds... More

It is the second time in a few weeks that I check in at the Citadines Kensington on Gloucester Road.. he facilities, the "studios" as they say are good, but the service deserves a Zero (or less). It seems they are incapable to check one guest in in less than 15 minutes, even with no one else in sight, and... More

Stayed at the Citadines Prestige between Xmas and New Year 2011. This is our third stay but our first with two young children. Contrary to some reviews I have read, our experience with the apartments and the staff in South Kensington were superb. Our stay was four weeks into a six week European tour and I can only say that... More

We stayed a whole week at this location in a v.nice duplex room. Its very well done up and all the equipment in the kitchen was good quality with a manual explaining everything. The cleaners turned up everyday, the rooms were always clean. The only problem I had was the truly poor mattress quality. My side of the bed had... More

We stayed 1 night in a one bed apartment. 2 adults and 2 chuldren. Hotel is centrally located close to tube and lots of local restuarants, bars and shops. Apartment was perfect for us, compact kitchen, lounge area with sofa bed, tv, table etc and then small bathroom with bedroom upstairs. Very quiet, Clean and nicely presented. Will definitely consider... More