Was booked in this location for a work visit to London. The location is convenient--a short walk from the Gloucester Road tube station and close to Kensington Gardens--and for long-term stays I suspect many would like the in-room kitchens, despite their smelling heavily of roach spray. The rooms aren't particularly comfortable--small, uncomfortable convertible beds in the studio apartment and a... more

We're from the USA and were visiting our student daughter in London over Thanksgiving. Through an agent, we found a one bedroom apartment with Citidines near our daughter and secured the room with a credit card deposit. The Citidine staff accidently cancelled our reservation two days before our departure. We were placed in another Citidines property in South Kensington which... more

Location great but there it ends. Just spent weekend in this apart/hotel and very disappointed and certainly not worth the money. Rooms clean but need refurbished. Bed settee shabby, bath yellow and tiles in need of grouting. Hand towel rail fell off when we hung a towel on it. Towels were so hard uncomfortable to use. Won't be back and... more

Just returned from a week at the Citadine in South Kensington. Great location. Just wonderful for London. Walking distance 10 mins or less to Kensington Gardens, Diana Memorial Fountain and Playground, Hyde Park, Royal Albert Hall. 15 to twenty minute walk to Knightsbridge and Harrods and same to Sloane square/street. This is a beautiful part of London. Some residential, some... more

Looking for self catering accomodation in London, and having been very happy with Citadines in France, we booked an apartment because it was convenient to the site of a London conference. On arrival, late in the evening, we were told "good news, bad news" - there was no apartment available, but we were relocated to the Ascot (owned by the... more

We had reserved a one bedroom apartment because the studios have sofa beds. When we arrived and the desk clerk saw that I was walking with a cane, he said that there was a problem because all their one bedroom apartments were duplexes on two floors (with the bedroom and bathroom up a flight of stairs) and that would be... more

We appreciated this Citadines property for its location. It's on a block in South Kensington that's filled with little shops and cafés. My caffeine-addicted husband was so happy there was a Starbucks just a few steps from the hotel. The Tube was an easy walk, and there is a Partridges grocery store (you'll find cereal in the "American section") on... more

We stayed in this facility last spring and enjoyed the ease of the location. Nice and close to underground, walkable to sites and central London and many little shops in area to pick up fresh fruit, baked goods and coffee for breakfast. For our return trip this spring, we decided we liked the facility and location enough to return. We'll... more

Just returned from an 8 night stay. The pros: -close to tube (3 blocks)\ -walking distance to Kensington Palace, museums, Kensington High St shopping -kitchenette -restaurants and supermarkets very close -very safe, residential area The cons: -apartment needs renovation-the sofa, carpets, and walls are worn and dirty in places -had to go to lobby to use the wifi internet-in room... more