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All 1,072 London hotels

Kensington Gardens Hotel

2.0 of 5 Hotel   |   9 Kensington Gardens Square, London W2 4BH, England (Formerly TOP Hotel Kensington Gardens) (Bayswater / Notting Hill / Lancaster Gate )
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76%
Ranked #492 of 1,072 hotels in London
A recent review
5 of 5 stars reviewed 2 weeks ago
busymothertoronto Toronto
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153 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Toronto
Top Contributor
153 reviews 153 reviews
25 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Can't find the Phoenix on Trip Advisor so writing my comments here, since our reservation was originally for this hotel, they are side by side and owned by Best Western, and breakfast is held at the Phoenix Hotel for both hotels. We had a triple room, that is 3 single beds, and it was better than I was expecting. If... More

Was this review helpful? Yes
Linda S, Assistant Manager at Kensington Gardens Hotel, responded to this review

Thank you very much for the kind comments and for awarding Phoenix hotel your top score; we are delighted that you enjoyed your stay. Phoenix hotel is part of the Best Western brand but Kensington Gardens hotel is not. There is a lift reaching all floors at Phoenix hotel. We are hoping to welcome you back next time you visit... More

San Francisco, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Rick Steves recommended this hotel so I booked a room for 4 nights with my credit card. Very affordable for a single budget traveler. The lady at the reception desk (Linda?) offered me 2 rooms (1 in front; the other in the back). Since I had just arrived from LA after an 11 hour flight, I chose Room 15 on... More

Was this review helpful? Yes
Linda S, Assistant Manager at Kensington Gardens Hotel, responded to this review

Thank you taking the time to write a review. We're delighted to know that you were happy with your stay and the service provided. Our policy is to collect payment on arrival, unless a reservation was paid for in advance. The lady you so kindly mentioned is called Rowshanak. More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I had a one night stay here before flying out of London from Heathrow. I had booked a basic single room (with shared bathroom) but, when I arrived, they didn't have any available and upgraded me to a double room with private bathroom, which was very comfortable. The hotel was also very affordable for such a great area in London.... More

Was this review helpful? Yes
Linda S, Assistant Manager at Kensington Gardens Hotel, responded to this review

Thank you for the kind comments! We are delighted that you enjoyed your stay at Kensington Gardens hotel and look forward to welcoming you back soon. More

Bridgend, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location with near-by tube stations and easy walking distance to Paddington station. Double room was spacious and had everything needed. Had breakfast included which was given in hotel next door, great choice and good value. Room given was in the basement of the building, so no view however no climb up to the room, good for after a long... More

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Linda S, Assistant Manager at Kensington Gardens Hotel, responded to this review

Thank you for taking the time to write a review of Kensington Gardens hotel. We are delighted that you enjoyed your stay and look forward to welcoming you back soon! More

Dallas, Texas
1 review
5 of 5 stars Reviewed June 18, 2014

I highly recommend this hotel! We couldn't have chosen a better hotel for the price. The rooms were clean, beds comfortable, and bathroom was spotless. There was plenty of space to stretch out and store our luggage.We were in the room at the top floor. The stairs were a nightmare, but we knew that going into it- it was the... More

Was this review helpful? Yes
Linda S, Assistant Manager at Kensington Gardens Hotel, responded to this review

Thank you for recommending Kensington Gardens hotel and for awarding us your top score! We are delighted that you enjoyed your stay and hope to welcome you back next time you visit London. More

Sheffield, United Kingdom
Top Contributor
58 reviews 58 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 10, 2014

Bayswater. Lovely Area. Good Mix of Shops, Bars & Eating Options. Hotel has Good Location. Easy Transport Links. Had a Double Room. Everything I Needed. Friendly & Helpful Staff. Good Value. Will Stay Again. Only Slight Problem. Floor Noise. Especially Above Room.

Was this review helpful? Yes
Linda S, Assistant Manager at Kensington Gardens Hotel, responded to this review

Thank you for taking the time to write a review of Kensington Gardens hotel. We are delighted that you enjoyed your stay and look forward to welcoming you back soon! More

1 review
4 of 5 stars Reviewed May 21, 2014

Booked a double room with bathroom. Very clean all round. hotel has no elevator, stayed on the third floor, it may be too much of a climb if you are elderly person, otherwise location is great, 5 min walk to tube station and plenty of restaurantes to choose from. Staff at hotel very helpful and polite.Will return to this hotel... More

Was this review helpful? Yes
Linda S, Assistant Manager at Kensington Gardens Hotel, responded to this review

Thank you very much for the kind review. We look forward to welcoming you back to Kensington Gardens hotel next time you visit London. More

Kidderminster, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 15, 2014

Needed somewhere central (ish) without spending a fortune whilst in London on business and a budget. This place certainly fitted the bill, Room was clean, had all I needed - drinks, tv, bed, desk, bathroom, and all staff were polite and helpful. Although I Bpooked single, received double with en suite due to demand which was a nice touch. Only... More

Was this review helpful? Yes 1
Linda S, Assistant Manager at Kensington Gardens Hotel, responded to this review

Thank you for taking the time to write a review. We are delighted to know the Kensington Gardens hotel fitted your requirements and look forward to welcoming you back. More

Bergen, Norway
Top Contributor
76 reviews 76 reviews
4 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 18, 2014 via mobile

I am currently staying at Kensington Gardens Hotel with two kids (age 12&13) in a 3-bedroom. The room is really nice, far superior to what I had imagined knowing that the hotel standard in London is generally lower than elsewhere. I had even warned about extremely small rooms for instance. This room is however fairly spacious. The beds are rather... More

Was this review helpful? Yes 2
Linda S, Assistant Manager at Kensington Gardens Hotel, responded to this review

Thank you for the kind comments. We are pleased to know that Kensington Gardens hotel exceeded your expectations and we are looking forward to welcome you back! More

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Additional Information about Kensington Gardens Hotel

Address: 9 Kensington Gardens Square, London W2 4BH, England (Formerly TOP Hotel Kensington Gardens)
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Kensington Gardens Hotel 2*
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Also Known As:
Kensington Gardens Top Hotel
Top Hotel London
London Top Hotel
Kensington Gardens Hotel London, England

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi )
Hotel Class
Official Description (provided by the hotel)
Small townhouse hotel located in city center near Hyde Park and Oxford Street - Walk to Central Line and Circle Line subway stops. ... more   less 
Number of rooms
17

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