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Thistle Kensington Gardens


Hotel class 3.0 of 5
104 Bayswater Rd, London W2 3HL, England
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Best fare found from San Francisco to London: €462

Reviews you can trust

62% Recommend
3.5 of 5 stars 198 reviews
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By trip type
All (198)
[ Date ] [ Rating ]
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2 of 5 stars
KAELChicago_Illinois   3 contributions
Chicago, Illinois
Nov 24, 2009 | Trip type: Couples New

We recently spent 6 days in London at the Thistle Kensington Garden. It is within walking distance of the Queensway tube line, across the street from Kensington Garden and near several quaint restaurants. The breakfast was also very good. When we arrived at the hotel, we were not greeted for 15 minutes and waited for our room in the lounge... more

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4 of 5 stars
michiej-x   1 contribution
Den Haag
Nov 14, 2009

We had a nice few over Hyde Park. The room was nice. Everyone was very friendly. more

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3 of 5 stars
Dobbalina   1 contribution
Stockholm, Sweden
Nov 9, 2009 | Trip type: Family

The location of this hotel, right beside Kensington Gardens and a couple of blocks from both queensway subway station and bus station, it is rather good. But the hotel itself need refurbishment. The room I got on the 9th floor has clearly been a smoking room earlier. Make sure you turn on the air conditioning always for getting rid of... more

Management response from
tthistle, Customer Relations

Thank you for your review. Your comment regarding the maintenance issues encountered in your bedroom have been passed on to the relevant team to be rectified. I would like to apologise to you personally for the inconvenience caused to you. I hope this will not discourage you to choose Thistle Hotels for your next travels.

Not 4 star
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3 of 5 stars
CumbriaDotty   1 contribution
Cumbria
Nov 1, 2009 | Trip type: Friends getaway

The hotel was pleasant enough and clean but total absence of drawers in the room for a three night stay was more in keeping with a travel lodge and not a four star hotel. Lack of a fridge is also a bit of a let down as well. We do like to vary the areas we stay in and this... more

Management response from
Thistle_CS, Customer Relations Manager

Many thanks for sharing your feedback. I am pleased that some aspects of your stay with us were pleasant and also disappointed to hear that you were not completely satisfied with the facilities in your room. I will be sure to pass on your comments on to our senior management team and thank you again for your review.

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4 of 5 stars
RealityChuck   31 contributions
Schenectady, New York
Oct 27, 2009 | Trip type: Family

The hotel is newly remodeled, with good-sized, clean rooms. Ours overlooked Kensington Gardens. Beds were comfortable. There was an English breakfast included -- eggs, sausage, bacon -- all in all, plenty to eat. Not too far from the Underground and on a bus line. more

Management response from
Thistle_CS, Customer Relations Manager

Thank you for taking the time to review your recent stay with us at Thistle Kensington Gardens. I am delighted with your feedback and pleased that you enjoyed your stay with us. I will be sure to share your positive comments with the rest of the team and we look forward to welcoming you back in the future.

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4 of 5 stars
CharmNZ   8 contributions
Wellington
Oct 27, 2009 | Trip type: Couples

This was a great hotel. Good value brilliant location and a great breakfast. After travelling alot through Europe this was one the hotels with good value for money. more

Management response from
Thistle_CS, Customer Relations Manager

Thank you for taking the time to review your recent stay with us at Thistle Kensington Gardens. I am delighted with your feedback and pleased that you enjoyed your stay with us. I will be sure to share your positive comments with the rest of the team and we look forward to welcoming you back in the future.

Wonderful!
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4 of 5 stars
JoZMinnesota   1 contribution
Minnesota
Oct 25, 2009 | Trip type: Family

My sister and I arrived early at our hotel for our week in London. We were able to access our room immediately. Lovely view of the trees in Kensington Park on a somewhat noisy street. We were on the 4th floor over the gas station - no problem whatsoever with noise or fumes. Easy access to tube and buses. Hearty... more

Management response from
Thistle_CS, Customer Relations Manager

Thank you for taking the time to review your recent stay with us at Thistle Kensington Gardens. I am delighted with your feedback and pleased that you enjoyed your stay with us. I will be sure to share your positive comments with the rest of the team and we look forward to welcoming you back in the future.

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3 of 5 stars
Judy087   1 contribution
Telford
Oct 21, 2009

The location of the hotel was convenient for the purpose of our stay - handy for the tube to theatre land. Also the sightseeing tour buses stop right outside the hotel. We were given a room for the disabled which meant the room was spacious and had either of us beeen disabled every need seemed to be catered for. We... more

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3 of 5 stars
theapiaryantiques   1 contribution
theapiaryantiques
Oct 9, 2009

My 2 daughters and I stayed for a week and loved the location. We were happy with the room which featured 3 single beds. We only had 1 towel and had to keep requesting more, and never had any washcloths at all. There was not a clock in the room, and we requested 2 wake up calls which never came.... more

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4 of 5 stars
NycOlivia   10 contributions
NYC
Oct 9, 2009 | Trip type: Friends getaway

At first glance, the Thistle Kensignton Gardens hotel does't appear to be anything special - an unassuming structure around the corner from a gas station. But once inside, the cleanliness and friendly staff are a warm welcome. The breakfast buffet offers a satisfying array of breakfast staples - fried eggs, scrambled eggs, stewed tomatoes, sauteed mushrooms, beans, a selections of... more

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Thistle Kensington Gardens Also Known As

  • Thistle Kensington Gardens London
  • Thistle Kensington Gardens Hotel
Address: 104 Bayswater Rd, London W2 3HL, England
London Hotels Thistle Kensington Gardens
3.5/5.0
198