We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Lancaster London

#203 of 1,049 Hotels in London
Certificate of Excellence
Lancaster Terrace, London W2 2TY, England
Hotel amenities
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Lancaster London
Professional photos View all
Browse nearby
Lancaster London
Write a Review

2,402 reviews from our community

Traveler rating
    1,074
    886
    310
    88
    44
See reviews for
357
944
125
523
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (564)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (2402)
  • Mar-May only
    (613)
  • Jun-Aug only
    (549)
  • Sep-Nov only
    (641)
  • Dec-Feb only
    (599)
All months
There are newer reviews for Lancaster London
See the most recent reviews
Dundee
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2009

I've just spent the most wonderful 24 hours at this hotel celebrating my friend's 30th birthday. It was booked as a last minute surprise, and couldn't have been better. Due to the occasion, on arrive the very friendly staff at reception offered a complimentary upgrade to the most amazing room, which was very spacious, elegantly decorated and more importantly with... More 

Was this review helpful? Yes
LancasterLondonHotel, Hotel Management at Lancaster London, responded to this review

Dear suzfreeman, We are delighted you and your friend had such a wonderful time, thank you for choosing to celebrate her birthday with us. We hope to welcome you back very soon, in the meantime do let us know if we can be of any further assistance. With our best regards, The Lancaster London Team More 

New York City, New York
1 review
4 of 5 stars Reviewed December 5, 2009

We had a fantastic time in London. The hotel has a great location. Looking forward to our next visit!

Was this review helpful? Yes
LancasterLondonHotel, Hotel Management at Lancaster London, responded to this review

Dear jill_vanos, We are pleased to hear you had a great time in London, and also look forward to your next visit! Please let us know if we can help you plan your next trip. With our best regards, The Lancaster London Team More 

Wiltshire UK
1 review
5 of 5 stars Reviewed December 2, 2009

We have stayed at this Hotel several times now, it used to be called The Royal Lancaster, and every time without fail we have been made to feel most welcome. Not the carefully rehearsed corporate greeting chanted out to each and every client but a genuine personal and professional interest in each Guest right from the time of arrival through... More 

Was this review helpful? Yes
LancasterLondonHotel, Hotel Management at Lancaster London, responded to this review

Dear Boanerges-Wiltshire, Thank you so much for taking the time to recommend our hotel, we are delighted you enjoy staying with us and look forward to welcoming you back very soon. With our best regards, The Lancaster London Team More 

greece
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 1, 2009

Small bathrooms, small superior rooms, and poor continental breakfast!!!

Was this review helpful? Yes 1
LancasterLondonHotel, Hotel Management at Lancaster London, responded to this review

Dear ikaria75, We are very sorry that you consider our hotel bad value for money. We work hard to ensure that we are competitive within the London hotel market and usually compare very favourably to our similarly-located 4-star competitors, both rate-wise and in terms of our hotel product. Please get in touch if you would like to discuss this further.... More 

UK
Top Contributor
327 reviews 327 reviews
135 hotel reviews
400 helpful votes 400 helpful votes
5 of 5 stars Reviewed November 30, 2009

We stayed for one night and were very happy here. Our room was smal but clean and we had good views from the 10th floor. All staff were friendly and helpful. A very good base for sighseeing and we walked to Oxford Street and Hyde Park and Harrods. We had intended to see Winterwonderland but was told that it was... More 

Was this review helpful? Yes 1
LancasterLondonHotel, Hotel Management at Lancaster London, responded to this review

Dear minsagin, We are delighted you had a very good stay with us, thank you for taking the time to write about it. We look forward to welcoming you back in the future, please let us know if we can be of any further assistance in the meantime. With our best regards, The Lancaster London Team More 

LONDON
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 23, 2009

Stayed here for one night. The location is excellent for enjoying central London. The staff are friendly and helpful. Everything was clean. I would recommend this hotel to everyone.

Was this review helpful? Yes
LancasterLondonHotel, Hotel Management at Lancaster London, responded to this review

Dear croydongirl22, We are delighted you had such an enjoyable stay with us, thank you for taking the time to recommend our hotel. We look forward to welcoming you back soon. With our best regards, The Lancaster London Team More 

England
Senior Contributor
39 reviews 39 reviews
37 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed November 20, 2009

This hotel overall is very good and I would stay there again. There are several good points, the location is excellent. The staff are friendly and helpful. Quite unusual in London! The rooms are clean and comfortable. There was only one problem on our trip and that was breakfast on the second day of our weekend stay. The hotel was... More 

Was this review helpful? Yes
LancasterLondonHotel, Hotel Management at Lancaster London, responded to this review

Dear ros1, Thank you for choosing the Lancaster London, we are delighted you had a comfortable stay. We apologise for the delay you encountered at breakfast and assure you that this is unusual. We are working hard to ensure this doesn't happen again and hope you will return in the near future. With our best regards, The Lancaster London Team More 

Paris
2 reviews
5 of 5 stars Reviewed November 16, 2009

I have been enjoying staying at the Lancaster London for sporadic stays in the last year, and I can fairly say that it is definitely the best money for value hotel I have been staying at among tons of hotels across Europe. Regarding the price it was booked at a negotiated price so it helps, but even at a regular... More 

Was this review helpful? Yes
LancasterLondonHotel, Hotel Management at Lancaster London, responded to this review

Dear SalseroParis, Thank you very much for your repeat business and for recommending our hotel, we are so pleased you enjoy the value for money we work hard to maintain. We look forward to welcoming you back again soon. With our best regards, The Lancaster London Team More 

chicago
Top Contributor
250 reviews 250 reviews
83 hotel reviews
178 helpful votes 178 helpful votes
4 of 5 stars Reviewed November 11, 2009

Stayed 6 nights at the Lancaster London. Location was terrific - a few blocks from the Hethrow Express and right near the tube system. We had a great view of Kensington Park and the fireworks displays for Rememberance Sunday. Continental breakfast came with our package and was the same but always good, an upgrade to the English breakfast was available... More 

Was this review helpful? Yes 1
LancasterLondonHotel, Hotel Management at Lancaster London, responded to this review

Dear chicagotoots, Thank you for taking the time to review your stay with us, we appreciate all feedback and are pleased you enjoyed our location and the view from your room. We are sorry that you were disturbed by our housekeepers; we do recommend that guests make use of the privacy sign before retiring for the night in order to... More 

Dublin, Ireland
1 review
5 of 5 stars Reviewed November 10, 2009

My husband and I spent our honeymoon at the Lancaster in London. We stayed in a suite overlooking Hyde Park and the view was fab, we were in the centre of London but overlooking acres of greenery! We had champagne and strawberries on arrival - bliss. Location is great, only a ten minute walk to Oxford Street. The staff were... More 

Was this review helpful? Yes
LancasterLondonHotel, Hotel Management at Lancaster London, responded to this review

Dear MissusOB, Thank you for choosing to spend your honeymoon with us, we are delighted you had such a wonderful time. We look forward to welcoming you back soon. With our best regards, The Lancaster London Team More 

Questions? Get answers from hotel staff and past guests. Ask a question

763 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (495)
Viewed
Room/suite (143)
Viewed
Dining (23)
Viewed
Bathroom (46)
Viewed
Hotel & grounds (70)
Viewed
View from room (83)
Viewed
Business center/function rooms (8)
Viewed
0:48
Videos (1)
Viewed
Other (121)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (219)
Viewed
Amenities (6)
Viewed
Executive Club Room (36)
Viewed
Hyde Park Suite - Luxury Royal Park View (59)
Viewed
Presidential Suite (55)
Viewed
Restaurants and Bars (14)
Viewed
Superior Double Room - Park View (28)
Viewed
The Hotel (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (49)
Viewed
View from room (7)
Viewed
Hotel & grounds (2)
Viewed
Dining (19)
Viewed
Room/suite (5)
Viewed
Business center/function rooms (1)
Viewed
Other (15)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question