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Lancaster London

4.0 of 5 Lancaster Terrace, London W2 2TY, England
#188 of 1,055 Hotels in London
1,936 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Lancaster London
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Lancaster London
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1,936 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed yesterday NEW

Have stayed here on business several times. Staff are very helpful. The bedrooms are spacious but are a bit tired. Location very good for transport and Hyde park is across the road. Having to pay for wifi is an annoyance. Breakfast is ok but nothing special.

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Morges, Switzerland
18 reviews 18 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We booked our stay on the net. We had a good deal for the week-end with breakfast included. We arrived in taxi and immediately a friendly face greeted us and took care of our luggage. At the front desk, Myriam welcomed us. She was very professional and very friendly. She spoke a perfect French and everything went smoothly. She explained... More

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We recently attended an awards dinner and travelled up to London from Bournemouth. We weren't staying in the hotel but Pedro on the concierge desk was incredibly helpful and organised a room for us to change and freshen up. Really pleased with the hospitality.

Was this review helpful? Yes 2
Liverpool, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here on business, whilst the public areas were lovely it was let down by the bedrooms (3rd floor), they really were tired. Wallpaper peeling off the walls, scuffed and not that big a room. There is also a step up into the bathroom which quite frankly is dangerous, at least 4 of my colleagues had tripped either up or... More

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South Milford, United Kingdom
Top Contributor
52 reviews 52 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We visited this hotel for two nights. Our executive room was overdue for attention. Sink taps leaking. Toilet difficult to flush. Decorations aged - needed attention. Curtains frayed. On our first day we visited the Lounge Bar for a snack in the afternoon. Service diabolical. We ordered the Lost Boys Picnic from the menu. This arrived we several items missing.... More

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Bedford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for a weekend break in September 2014. This hotel is a great central location close to Hyde Park and Park Lane. Very comfortable rooms and an excellent breakfast. All of the staff were friendly and helpful. Good value for money.

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Bangkok, Thailand
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

really suppose to be 7 starts-9 stars hotel Great hospatility Experiance stuff Clean hotel Smilling Stuff All The Time Easy Transportation -In the middle of restruarnts+supermarkets almasdar@gmail.com http://myistro.blogspot.com

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Harpenden, United Kingdom
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed in this hotel mid week as a birthday present from a friend. From the doorman opening the car door leaving the following day the staff and service was first class. The hotel is ideally located for Marble Arch and Oxford Street as well as Hyde Park. Our room was a good size and overlooked the City. The breakfast... More

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Curitiba, PR
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is the best placed hotel in london for me, I´have been a guest for more than 8 years. The special thing aout it is that its building is over a tube station, and more, it is a small station at the central line. for those who take public transport while in london or like to ride a rented bike... More

Was this review helpful? Yes 1
Ottawa, Canada
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

This is an easy review: the very attentive staff, the clean and quiet rooms, the excellent breakfast all at a very reasonable rate. I almost forgot the almost perfect location. Will definitely stay again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Jm a, Thank you for the time to share your feedback on your most recent visit to the Lancaster London Hotel. I am delighted to receive such a wonder feedback from you about our hotel's facilities,food and service from the team. I will share your kind comments with the rest of the team and I look forward to welcoming... More

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Additional Information about Lancaster London

Address: Lancaster Terrace, London W2 2TY, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lancaster London 4*
Number of rooms: 416
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Also Known As:
Lancaster London Hotel London
Royal Lancaster London
Lancaster London England

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Hotel & grounds (53)
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Amenities (6)
Executive Club Room (36)
Hyde Park Suite - Luxury Royal Park View (59)
Presidential Suite (55)
Restaurants and Bars (14)
Superior Double Room - Park View (28)
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Dining (11)
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