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Lancaster London

#206 of 1,060 Hotels in London
Certificate of Excellence
4.0 of 5
Lancaster Terrace, London W2 2TY, England
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Best prices for: 1 room 1 guest
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Lancaster London
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Lancaster London
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2,372 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Clogher, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

From start to finish we absolutely loved our stay at Lancaster hotel London! Really easy to get to and on arrival as soon as we walked in we thought "wow"!!! The staff were friendly, helpful and really added to our stay. When we arrived at our room they had balloons on each corner of our bed, champagne on ice, rose... More 

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Bangkok, Thailand
1 review
3 of 5 stars Reviewed 3 days ago NEW

I stayed at Lancaster london hotel on 13 -15 April 2015 this hotel are a most popular among Thai travellers as this hotel own by Thai. We are very impress with buffet and Thai breakfast with taste and quality but a downside is breakfast service ! We have asked for fried eggs to one of head waiter name Vanda she... More 

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Tel Aviv, Israel
Contributor
20 reviews 20 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

the lancaster hotel is located just a few minutes walk from paddington train station, where the heathrow express trains from the airport arrive. just below the hotel is the lancaster gate tube station of the central tube line, which crosses the city from east to west and is well connected to all other tube lines. when we arrived at the... More 

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Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

We happened to luck into the Lancaster 2 years ago, and it's now our London hotel of choice for our holiday. It's great for its convenience to the Central Tube Line and Bus routes, proximity to Paddington Stn which is just a 5 minute walk away, decent restaurants and pubs and Hyde/Kensington Parks and only 10 minutes walk to Oxford... More 

Review collected in partnership with this hotel

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Aspen, Colorado
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The Lancaster London hotel is ideal for visitors arriving at London Heathrow airport. There is high speed train service to Paddington Station and the hotel is less than a 10 minute walk from the station. Located at the Lancaster Gate tube stop all of the subway system is at hand and Hyde Park - Kensington Gardens just across the road.

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Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here for a wedding nearby. We booked the visa preferred hotels offer with breakfast so this was excellent value for money. The staff were extremely helpful and polite, the breakfast was fantastic (plenty of choice) and the room was spacious with fabulous views over Hyde park. It was also my birthday during our stay and the hotel sent a... More 

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1 review
4 of 5 stars Reviewed 6 days ago NEW

For the past 15 months I have spent almost every week at the Lancaster Hotel at Lancaster Gate while working in London. It is a well run hotel with an excellent location. However, what made my weekly stays enjoyable was the staff. Everybody is absolutely wonderful - from the ladies and gentlemen at the check in counter to the cleaning... More 

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West Sussex, United Kingdom
Reviewer
5 reviews 5 reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Very helpful and welcoming staff. Room had great view over Kensington Gardens. The breakfast buffet was the best I have ever experienced. Great location right next to the tube station. Room was clean and tidy. No problems there. Got a great price through "secret escapes"

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LancasterLondonHotel, Manager at Lancaster London, responded to this review

Dear Terry H, Thank you for your wonderful review. We are delighted to read that you enjoyed your stay at the Lancaster London. We look forward to having you as our guest in the future. Kind Regards Thoralf Kretzschmar Front of House Manager More 

Kuala Lumpur
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is next to Lancaster Gate Underground Station and just 5-minute away from Paddington Station. I stayed in a room overlooking the city. The view was splendid especially at night, during sunrise and sunset. You could see the London landmarks such as The Shard, London Eye, BT Tower, etc. It was amazing. The front desk staff wanted to give... More 

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LancasterLondonHotel, Manager at Lancaster London, responded to this review

Dear Zulm0hd, Thank you for your lovely review. We are delighted to know you have enjoyed your stay with us. Thank you for the feedback about your experience with the WIFI system. We have invested significantly over the last months and will continue to do so in our quest to become a 5 star hotel in 2017. We look forward... More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have been coming to the Lancaster for several years when I am looking for a place to meet both friends and colleagues and it gets better and better. Their tea is great! The bar area on the first place is a great place for a glass of wine, a quick bite to eat but above all, their service is... More 

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LancasterLondonHotel, Manager at Lancaster London, responded to this review

Dear Camilla A, Thank you for your review. We are very pleased to have you as a regular visitor to the hotel. I have a awarded Kenny a “We always care Star” - our internal recognition scheme. We hope your next visit is not too far away. Kind regards Thoralf Kretzschmar Front of House Manager More 

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