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Lancaster London

4.0 of 5 Lancaster Terrace, London W2 2TY, England
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Certificate of Excellence 2014
Lancaster London
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Lancaster London
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2,273 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars NEW via mobile

Even tho when first entered the room was slightly disappointed as very worn and dated, but bed was very comfortable best I've stayed in. Breakfast was exceptional with a wide variety and the views are lovely. The hotel is located right on top of a tube station and only 10 mins walk from Oxford street. All in all was a... More 

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

We went for the afternoon tea to the Lancaster London Hotel and had a wonderful experience. Great place, great food, great service. The lounge was beautifully decorated and the food was of very high quality. Staff was professional and friendly. I would definitely recommend it.

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Royal Tunbridge Wells, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed at this hotel for one night on 25 Feb 2015. We were hugely impressed. The outlook over Hyde Park and across London was impressive from our suite (upgraded). However it is the staff and service which is most impressive. From the receptionist on check in, to Karen, the Guest Relations Officer who dealt with us... More 

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Vienna
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Lancaster is perfectly located, just 5 mins (by foot) from Paddington Train Station, at the boarder of Hyde Park and directly above Lancaster Gate Station (Central Line). So really central when you want to explore London. I like it very much as it has a very beautiful Breakfast floor (1st Floor), directly looking into Hyde Park. The Lancaster is... More 

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BigginsBoy
Top Contributor
53 reviews 53 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

The Lancaster has a great location. It's virtually on top of a tube station and by the park. It's fine. I suspect the view from the top of the building is pretty cool. London hotels are not great value. I have a bedroom which is like a hotel bedroom but smaller. It's tired and the Internet is free (thanks) but... More 

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Brentwood
Top Contributor
52 reviews 52 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Not only the most amazing views , but I went for Afternoon Tea. WOW !! It was stupendous . The lounge has a lovely open fire , was sparkling and the in house scones just melted in the mouth. I did not eat ALL the cakes / pastries that came - I have to pretend to watch my waste ,... More 

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Lincoln, United Kingdom
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I spent my birthday here, and booked a room for my parents and myself and my hubby. Booked using the Winter30 deal and ended up getting each double room for £90 on a saturday night. Although we would have booked even at full price. I am a 'friend of the lancaster' and was therefore able to utilise my benefits of... More 

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South Wales
Contributor
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Booked the Lancaster London Hotel through a third-party and chose it for its fabulous location near Hyde Park (I was attending a show at The Royal Albert Hall) and I couldn't have chosen better! Large, comfortable rooms with great facilities, superbly friendly staff, a gym, fine restaurants and breakfast overlooking the park and Serpentine itself! Easy access to all attractions... More 

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London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I can't fault anything on my recent trip for afternoon tea with my family - the whole experience was perfect. I am a blue badge holder and the day before my visit, I contacted the hotel to find out about parking near the hotel. The staff were so helpful and Roberta in the restaurant took the time to help me... More 

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Northampton, United Kingdom
Top Contributor
95 reviews 95 reviews
13 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I need to qualify the above overall rating. We used the hotel as a place to sleep only. We cannot comment on the wider spectrum of hotel service delivery in all that that entails. I have stayed in this hotel probably about 5 times over a 20 year period. It always projects as a hotel "fighting above its weight". The... More 

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LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear RedorDead58, Thank you for taking the time to leave feedback on your most recent visit to The Lancaster London Hotel. I am pleased to read that you and your husband enjoyed the overall experience however I am sorry to that some aspects did not live up to your expectations. We do appreciate some of our rooms are looking a... More 

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Additional Information about Lancaster London

Address: Lancaster Terrace, London W2 2TY, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lancaster London 4*
Number of rooms: 416
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Also Known As:
Lancaster London Hotel London
Royal Lancaster London
Lancaster London England
Hotel Style:
#111 Family Hotel in London
#145 Luxury Hotel in London
#157 Romantic Hotel in London
#198 Business Hotel in London

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