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All 1,073 London hotels

Lancaster London

4.0 of 5 Hotel   |   Lancaster Terrace, London W2 2TY, England
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Lancaster London
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82%
Ranked #178 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
WilliamTu Lyon, France
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1,959 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (382)
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English first
Lyon, France
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I chose this hotel due to a discount price. I was a little bit disapointed. Drawer of the TV furniture were impossible to open, fridge not cold, very coldy in the room (less 18°C) at the beginning of the stay, the door didn't cut the noise from the corridor. Buffet breakfast is little bit expensive. The bed is very confortable,... More

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Kerry
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Lancaster Hotel ideal location for recent London weekend. Short walk to wedding venue. Short walk from Heathrow Express terminal in Paddington. Upgraded to 12th floor room with a fab view of Hyde Park and all the London Landmarks. Staff courteous, friendly and helpful. Delicious breakfast. My only regret, that I could not avail of that third night for just £50... More

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Encinitas, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was my first stay at the Lancaster and I was thoroughly pleased with my experience. The Lancaster offers above-average accommodations curated by an enormously friendly staff. I made the mistake of hiring a cab from Heathrow to the hotel and ended up paying 65 GBP (before tip) for the trip, which took maybe 40 minutes. See my tips at... More

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Zagreb, Croatia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

Knowing for some time date of my stay in London I browsed around London hotels for considerable time, and always, and I mean always, Lancaster stayed as the best to satisfy my criteria. The rest is history, we've spent three memorable nights on the 17th floor with magnificent views of west London. And you don't need to go to London... More

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Lincolnshire
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed here for an extended weekend and to attend a music event in Hyde Park. Everything about this hotel was great; size of room, comfort of bed, quality of breakfast etc etc. The icing on the cake was the friendliness of all the staff without being intrusive. A big thank you to ask the hard working... More

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Chester, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The Lancaster is in a great location to explore London, the staff are friendly and professional, the rooms are clean and the food is of a high standard. We had a fantastic stay, ten out of ten. Mr Barker, from Chester

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1 review
5 of 5 stars Reviewed 2 days ago NEW

It was hard enough trying to book a hotel for 2 adults and 3 children, but once we found out about Lancaster we didn't search any further - it was effortless from start to finish. Fab hotel & service that made you feel at home from the moment we checked in. The kids (ages 8,6 & 4) were on the... More

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Chester, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

We spent a weekend at the Lancaster London and would have no hesitation in staying their again next time we stay in London. Good location, great views over the park and the city, very friendly/helpful staff and a great Thai restaurant (Nipa).

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Maspeth, New York
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

In first looking at the Lancaster Hotel, it doesn't look that impressive. Wait until you get inside. The staff are great, the concierge was fabulous and the restaurants in the hotel room were fabulous. We spent a week there and despite breakfast being served buffet style (which I don't care for) the food was great. Our room was a little... More

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LancasterLondonHotel, Manager at Lancaster London, responded to this review

Dear deemoy, Thank you so much for your wonderful feedback. We are thrilled to know you had a fantastic time at the Lancaster London and the UK. I am very sure your feedback will be read with interest by the Tripadvisor community, some great tips and humour in your review. We look forward to welcoming you back in the not... More

Cairns
Contributor
13 reviews 13 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We spent 2 days @ this hotel and found it to pretty average. The location is fairly good, relatively close to the city and close to Paddington where there are some good pubs and restaurants. On arrival the front desk staff member was incredibly helpful and friendly, the concierge was also very helpful, however we had a few issues with... More

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LancasterLondonHotel, Manager at Lancaster London, responded to this review

Dear Denise J, Thank you for your feedback on Tripadvisor. First and foremost, please accept my sincerest apologies for the issues with your air conditioning and also that the service in some areas was not to our usual standard. I am glad to know that the matter was eventually resolved by one of our Managers, however disappointed that you had... More

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Additional Information about Lancaster London

Address: Lancaster Terrace, London W2 2TY, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Lancaster London 4*
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Also Known As:
Lancaster London Hotel London
Royal Lancaster London
Lancaster London England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#92 Family Hotel in London #129 Luxury Hotel in London #134 Romantic Hotel in London #170 Business Hotel in London
Hotel Class
Official Description (provided by the hotel)
Whether looking down from one of the 416 well-appointed guest rooms and suites, or admiring the outlook from either award-winning Restaurant, the 4-star deluxe Lancaster London hotel boasts some of the most panoramic views in the city, overlooking the lush green expanse of Hyde Park and many of the capital's famous landmarks. Walking-distance from Oxford Street, adjacent to Lancaster Gate Central Line tube station (providing a fast direct link to the CBD) and just a stone's throw from the Heathrow Express at Paddington, the hotel's location is perfect for all business and leisure visits to London.Renowned for its world-class function space, the Lancaster London's flexible meetings and events facilities can accommodate up to 3,000 guests. The vast Nine Kings and Westbourne Suites have their own dedicated entrances, sound-proofed dividing walls, state-of-the-art AV equipment and retractable Italian chandeliers. The Forest Suite is a collection of 13 contemporary spaces that can cater for smaller meetings and events of up to 200 delegates. Stylishly yet comfortably furnished using natural woods and fabrics, they are individually-designed to be inviting, calm and businesslike.Dining options at the hotel range from 24-hour room service, to traditional Afternoon Tea, to gourmet experiences in one of the highly-regarded restaurants. Inspired by the original Nipa Restaurant in The Landmark Bangkok Hotel, the 55-seat Nipa Thai Restaurant features a teak panelled interior and stunning traditional furnishings and ornaments, crafted in Thailand. Whether you judge it on its mouthwatering cuisine, subtle oriental décor or welcoming ambience, it is one of the most authentic Thai eating experiences in Europe. In contrast, Island Grill is a stylish modern venue featuring a delicious menu of wide-ranging European dishes alongside a varied selection of cocktails and wines to suit every taste and appetite. ... more   less 
Number of rooms
416

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