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Radisson Edwardian Sussex Hotel


19-25 Granville Place | (formerly Radission Edwardian Savoy Court), London W1H 6PA, England
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Reviews you can trust: Business

54% Do not recommend
3.0 of 5 stars 30 reviews
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By trip type
Business (30)
[ Date ] [ Rating ]
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4 of 5 stars
majolie21   1 contribution
SEY
Nov 12, 2009 | Trip type: Business, Solo travel New

I stayed in the hotel for two nights and the service from the time of check in to check out was excellent. The staffs were very friendly and even helped me on the final day to book a cab and gave clear instructions of how to move around. I would highly recommend it to anyone be it for leisure or... more

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1 of 5 stars
TheRoliingMcStones   23 contributions
Yorkshire
Nov 11, 2009 | Trip type: Business, Solo travel New

Ridiculous to hire this out at any price, and a joke to call it a single room. This is not for the claustrophobic, or for those who occasionally even would like to turn around – there’s not enough room for anything even though they manage to pack everything in here including safe, trouser, press, ironing board, tea/coffee. I won’t go... more

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2 of 5 stars
McNOslo   1 contribution
Oslo
Nov 4, 2009 | Trip type: Business

Don't go here if you can avoid it. It is good location but the rooms are to SMALL... more

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1 of 5 stars
Ernoten   1 contribution
Oslo
Nov 4, 2009 | Trip type: Business

Paid £135 pr night and got a room smaller than the elevator!! Ok location if you are here for oxford street, but hotel service is crap and rooms smallest ever. Been in London several times a year since 1990 and this sets a new standard, and not in a postive way.... Stay away!!!! more

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3 of 5 stars
TouringWillis   8 contributions
Cheshire
Oct 25, 2009 | Trip type: Business, Solo travel

Some of these rooms are too small against what the competitor hotels offer in this location. If you're just planning on sleeping in it, then I guess not a problem and if your trip is for seeing all the the West end has to offer, the location just 1/2 block from Oxford St, will make up for it. Plan any... more

Management response from
NaserSiddiqui, Hotel Manager

Dear Reviewer, Thank you for taking the time to share your feedback with us. I am sorry to discover that you were allocated one of our smaller rooms on this occasion. Whilst a handful of our rooms tend to be considerably small, the majority of our double and deluxe rooms are of a decent size. Also, we are working closely...

tiney hotel!
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4 of 5 stars
lala67059   5 contributions
east midlands
Sep 1, 2009 | Trip type: Business

when they say it is a small hotel they are not kidding, everything is of a high standard , but boy our room was sooooo small, we actually laughed when we went in , thank god we were out all day and most of the night,staff friendly and food very good, what i would say if you just need somewhere... more

Management response from
NaserSiddiqui, Hotel Manger

Dear reviewer, Thank you for your comments. I am glad you found everything of a high standard. Only a fraction of our rooms tend to be considerably small and you will find majority of our double and deluxe rooms are of a decent size. You may also upgrade for a small supplement. It’s reassuring to know that you found our...

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5 of 5 stars
VivianLondon   1 contribution
London
Sep 1, 2009 | Trip type: Business, Solo travel

The staff were very friendly and helpful. I have never stayed in a hotel before where reception will call you up in your room just to enquire everything is alright. Although the single room was small, it was very clean nicely furnished and decorated and had everything there that I needed. The breakfast was very good with plently of choice.... more

Management response from
NaserSiddiqui, Hotel Manager

Dear Reviewer, Thank you for your comments. I am pleased to know that you found our staff friendly and helpful and you had everything you needed in your room. As part of our Responsible Business initiative we have installed devices in all our bedrooms to ensure lights are on when you want them and off when not necessary and thus...

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1 of 5 stars
spanna02   4 contributions
midlands
Aug 24, 2009 | Trip type: Business, Solo travel

I stayed here in July after using this chain in London every month or so for business. On previous stays in other hotels around the city, I have always found it pleasant, clean, efficient and friendly. On this occassion I ordered room service for breakfast - consisting of cold toast and no butter amongst other things - however when it... more

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2 of 5 stars
TIPNorway   2 contributions
norway
Jun 15, 2009 | Trip type: Business, Solo travel

The rooms are so small you have to go outside to change your mind! I had to pay an upgrade of 30 £ to get a room with a desk from which I could work. The A/C is very noisy and there is a constant smell of fast food (probably since they gave me an upgrade room above the kitchen).... more

Management response from
NaserSiddiqui, Hotel Manager

Dear reviewer, Thank you for your comments. I am sorry that your stay with us was not satisfactory on this occasion. I hope that we will have the opportunity to meet your expectations in the future.

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5 of 5 stars
Florida01Florida   1 contribution
Florida01Florida
Jun 9, 2009 | Trip type: Business

I’m writing to comment on the outstanding service my wife and I received on our recent stay at the Radisson Edwardian Sussex Hotel in London on May 15th and 16th, 2009. This was the second time we stayed at this hotel and when we arrived at 9:30 am, we were met by Ainhoa who made us feel like we were... more

Management response from
NaserSiddiqui, Hotel Manager

Dear reviewer, Thank you for taking the time to provides us your feedback. I am delighted our staff were able to make you feel special during your stay with us. We look forward to welcoming you again on your trip to London next year.

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Radisson Edwardian Sussex Hotel Also Known As

  • Radisson London
  • London Radisson
Address: 19-25 Granville Place | (formerly Radission Edwardian Savoy Court), London W1H 6PA, England