We spent a Friday and Saturday night in the Sussex. A couple of days before our arrival, we were asked to confirm the booking, which, as I had prepaid when I booked the hotel several months before, I found a bit strange.
The location is fantastic for shopping - a minute's walk from Marble Arch tube station, and just behind...
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Dear reviewer,
Thank you for your comments. I'm sorry we did not meet your expectations on this occasion. Extra pillows could have been provided with only a phone call. The service charge in the restaurant is optional. All Our hot breakfast is freshly made. We hope to have the opportunity to meet your expectations in the future.