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Radisson Edwardian Sussex Hotel


Hotel class 3.0 of 5
19-25 Granville Place | (formerly Radission Edwardian Savoy Court), London W1H 6PA, England
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Best fare found from San Francisco to London: €459

Reviews you can trust

57% Recommend
3.5 of 5 stars 138 reviews
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By trip type
All (138)
[ Date ] [ Rating ]
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4 of 5 stars
Kev330   1 contribution
Toronto
Nov 16, 2009 | Trip type: Solo travel

Yes, you probably have read other reviews and the room size is small. The room I stayed in fits a double bed and a desk and tiny walkway between. However, the hotel is located right off Oxford Street. Minz walk to bond st. for shopping and night life. There a couple nice lounge/club near by. And about 10 mins walk... more

Management response from
NaserSiddiqui, Hotel Manager

Dear Reviewer, Thank you for your comments, we appreciate you taking the time to provide us with your constructive feedback. I am glad to know that our location was to your convenience and you found everything you needed in your bedroom. Your comments regarding our staff are very encouraging. I hope we will have the pleasure of serving you again...

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4 of 5 stars
pelena   3 contributions
Moscow, Russia
Nov 15, 2009 | Trip type: Friends getaway

Okay, from previous review you already know that their room are tiny, but the location and value for money are good. What I want to add. 1. If you're to hit Oxford street, it'll be really difficult to squeeze all your new stuff into the room, especially if there's two of you. Me and my friend had to stumble over... more

Management response from
NaserSiddiqui, Hotel Manager

Dear reviewer, Thank you for providing us with your feedback. We make no reservation of the fact that some of our rooms tend to be on the smaller side however, we appreciate your taking the time to share your experience. I am sorry that your T.V. remote control was not in working order and you had to change your room...

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4 of 5 stars
majolie21   1 contribution
SEY
Nov 12, 2009 | Trip type: Business, Solo travel

I stayed in the hotel for two nights and the service from the time of check in to check out was excellent. The staffs were very friendly and even helped me on the final day to book a cab and gave clear instructions of how to move around. I would highly recommend it to anyone be it for leisure or... more

Management response from
NaserSiddiqui, Hotel Manager

Dear Reviewer, Thank you for your kind comments. I am delighted that you had an excellent stay with us. It is encouraging to know that your stay was smooth in every aspect. We hope your next visit is sometime in the foreseeable future and we look forward to welcoming you again. Warmest regards.

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1 of 5 stars
TheRoliingMcStones   23 contributions
Yorkshire
Nov 11, 2009 | Trip type: Business, Solo travel

Ridiculous to hire this out at any price, and a joke to call it a single room. This is not for the claustrophobic, or for those who occasionally even would like to turn around – there’s not enough room for anything even though they manage to pack everything in here including safe, trouser, press, ironing board, tea/coffee. I won’t go... more

Management response from
NaserSiddiqui, Hotel Manager

Dear Reviewer, Thank you for your comments. I am sorry to learn that you did not enjoy your stay with us due to the size of the room you had been allocated. Only a few of our rooms tend to be on the smaller side however, the majority are of a fairly decent size. I am also disappointed to know...

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2 of 5 stars
McNOslo   1 contribution
Oslo
Nov 4, 2009 | Trip type: Business

Don't go here if you can avoid it. It is good location but the rooms are to SMALL... more

Management response from
NaserSiddiqui, Hotel Manager

Dear reviewer, Thank you for your comments. I am sorry that you were allocated one of smaller rooms on this occasion. Whilst a number of our rooms tend to be small, the majority of our rooms are of a fairly decent size. I do hope that you will provide us with an opportunity to serve you again and meet your...

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1 of 5 stars
Ernoten   1 contribution
Oslo
Nov 4, 2009 | Trip type: Business

Paid £135 pr night and got a room smaller than the elevator!! Ok location if you are here for oxford street, but hotel service is crap and rooms smallest ever. Been in London several times a year since 1990 and this sets a new standard, and not in a postive way.... Stay away!!!! more

Management response from
NaserSiddiqui, Hotel Manager

Dear reviewer, Thank you for your feedback. I am sorry that you were disappointed with your room. We make no reservation of the fact that some of our rooms tend to be on the smaller side however, the majority of our bedrooms are of a decent size. I am also disappointed to learn that you did not find the hotel...

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2 of 5 stars
NorwichScot   33 contributions
Norwich, United Kingdom
Oct 26, 2009 | Trip type: Couples

Just back from a weekend stay at the Sussex and have to say it was below average (only just though). Tucked away behind Oxford Street the location is great but it does make it very, very noisy at night. Partly because the windows in the room are just rubbish - massive gaps. A lot of the shops on Oxford street... more

Management response from
NaserSiddiqui, Hotel Manager

Thank you for your comments. I am sorry that we did not meet your expectations on this occasion. We have been in touch with the local council regarding the noise from the lorries passing by and we are working with them to prevent any deliveries from taking place during unsocial hours. Regarding the drinks in the bar, the price for...

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3 of 5 stars
TouringWillis   8 contributions
Cheshire
Oct 25, 2009 | Trip type: Business, Solo travel

Some of these rooms are too small against what the competitor hotels offer in this location. If you're just planning on sleeping in it, then I guess not a problem and if your trip is for seeing all the the West end has to offer, the location just 1/2 block from Oxford St, will make up for it. Plan any... more

Management response from
NaserSiddiqui, Hotel Manager

Dear Reviewer, Thank you for taking the time to share your feedback with us. I am sorry to discover that you were allocated one of our smaller rooms on this occasion. Whilst a handful of our rooms tend to be considerably small, the majority of our double and deluxe rooms are of a decent size. Also, we are working closely...

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3 of 5 stars
loox123   17 contributions
Split, Croatia
Oct 23, 2009 | Trip type: Solo travel

Except for its location, a very poor value for money. The rates were 115GBP per night and the room was minuscule, barely encompassing the whole of my bed;) A big flat-screen TV set, tiny bathroom and spectacular view of the brick wall... hotels in London centre are a rip-off. more

Management response from
NaserSiddiqui, Hotel Manager

Dear Reviewer, Thank you for your comments. I am sorry to learn that you found your stay to be of poor value for money. Though Central London prices tend to be expensive, ours remain competitive in comparison to other hotels in the area. Due to the structure of our building, the rooms vary in size, however we also have a...

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5 of 5 stars
Fashionista09   1 contribution
Dundee, Scotland
Oct 12, 2009 | Trip type: Couples

Just enjoyed a very pleasant 3 night stay at the Sussex. The location is perfect, just around the corner from Marble Arch tube station and with Oxford Street shops practically on your doorstep. The room was nice - clean and with everything we needed. The staff were very helpful and service was excellent. The only gripe, if any, would be... more

Management response from
NaserSiddiqui, Hotel Manager

Dear Reviewer, Thank you for your comments. I am glad that you had an enjoyable 3 night-stay with us. It is encouraging to know that you found our staff helpful and had an excellent service. Regarding the lift, we are working closely with our contractors to improve the service. Thank you again for your feedback. Warm regards.

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Radisson Edwardian Sussex Hotel Also Known As

  • Radisson London
  • London Radisson
Address: 19-25 Granville Place | (formerly Radission Edwardian Savoy Court), London W1H 6PA, England