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Kensington Close Hotel

4.0 of 5 Wrights Lane, Kensington, London W8 5SP, England
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Kensington Close Hotel
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Kensington Close Hotel
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1,853 reviews from our community

Traveler rating
    264
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    156
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Kensington Close Hotel
See the most recent reviews
East Sussex
Top Contributor
66 reviews 66 reviews
26 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed November 15, 2013

The Kensington Close hotel is a hotel of a really good standard in a great location - just off Kensington High Street. It's a two minute walk to the underground and shopping but, as it is set back, it doesn't have the noise that some other local hotels have. The hotel had all modern ameneties and the rooms, whilst not... More 

Was this review helpful? Yes
Laszlo N, Manager at Kensington Close Hotel, responded to this review

Dear FrancescaWooldridge, Thank you very much for taking the time to provide us with your positive feedback. It was nice to hear how convenient you found our location and how pleased you were with the style of our rooms. I sincerely hope we shall have the opportunity of welcoming you back in the near future. Kind regards, Laszlo Nyari Hotel... More 

puerto pollensa
Contributor
14 reviews 14 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 14, 2013

My wife and I went to this hotel about 10 years ago and, at that time, we would not have recommended it -- at all- Since then , it underwent a drastic transformation and is now a very pleasant place to stay. We went there and stayed 10 days in October. What a pleasant surprise ! The rooms are comfortable... More 

Was this review helpful? Yes
Laszlo N, Manager at Kensington Close Hotel, responded to this review

Dear Daniel F, Thank you for taking the time to provide us with your feedback. I'm glad to hear you were one of our returning customers and how pleased you were with the transformation of the hotel following last years refurbishment project. I hope we shall have the opportunity of welcoming you back again in the near future. Kind regards,... More 

Reading, Pennsylvania
Contributor
12 reviews 12 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 14, 2013

I stayed here a long while back in May of 2005 for a high school trip to England. We stayed here for the whole 4 night trip, and the value for the money was excellent. The rooms are small though (but I guess typical for European city hotels) with two single beds. It was a bit hard to navigate around... More 

Was this review helpful? Yes
Laszlo N, Manager at Kensington Close Hotel, responded to this review

Dear Lindsey V, I was pleased to hear how happy you were with your stay with us, albeit it was several years ago! Following your positive impressions, I sincerely hope we can welcome you back in the near future! Kind regards, Laszlo Nyari Hotel Manager More 

Great Holland, United Kingdom
1 review
4 of 5 stars Reviewed November 12, 2013

I stayed here for one night and was very impressed with the staff who were all very friendly and helpful. There is a lovely comfortable large lounge where you can relax. The hotel is very close to all the shops and restaurants but down a side street so it is very quiet. I would definitely stay here again especially as... More 

Was this review helpful? Yes
Laszlo N, Manager at Kensington Close Hotel, responded to this review

Dear Trude B, Thank you very much for your kind comments regarding the friendliness of our staff! I was pleased to hear how happy you were with the facilities and convenient location of our property. Hopefully we shall have the opportunity of welcoming you back in the near future. Kind regards, Laszlo Nyari Hotel Manager More 

York, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 12, 2013

Stayed here for 2 nights with my boyfriend! My first impression was ''wow this is posher then expected!''. I went to check in at reception and was greeted at reception by someone who wasn't English but who spoke fluent English and was really helpful. I got to my room to find out it was really posh! Looked really clean! Big... More 

Was this review helpful? Yes
Laszlo N, Manager at Kensington Close Hotel, responded to this review

Dear Elish T, Thank you very much for taking the time to provide us with your feedback. I'm glad to hear what a good impression our staff and rooms made to you and following your positive first impressions, I hope we shall have the opportunity of welcoming you back with us in the near future! Kind regards, Laszlo Nyari Hotel... More 

Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 11, 2013

I travel to London most weeks for work and have found myself staying at the Kensington close a few times over the last year, mostly because of it's fantastic location just off High Street Kensington near to where I need to be for work and I can usually book a standard room for just under £100 a night which for... More 

Was this review helpful? Yes
Laszlo N, Manager at Kensington Close Hotel, responded to this review

Dear Sarah G, thank you for taking the time to provide us with your feedback. I was delighted to hear how pleased you were with the style and size of our Executive Club Rooms and that you took advantage of our convenient location, within such close proximity to High Street Kensington, with all its hops, cafes and restaurants. I sincerely... More 

Cardiff
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed November 11, 2013

On checking in, despite having booked a club room, I was told that I would have to pay for Wi-Fi and a morning newspaper (which should have been inclusive). When I produced my emailed booking form they asked me if they could photocopy it - this despite the fact that it was directly from the hotel that I'd received it... More 

Was this review helpful? Yes 3
Laszlo N, Manager at Kensington Close Hotel, responded to this review

Dear Alwyn H, Thank you for your feedback regarding your stay at our hotel. We value all feedback whether it is positive or constructive. It is through such communication that we are given an opportunity to evaluate our performance. Please accept my sincere apologies for the inconvenience caused with your booking. I have passed on your comments to our Front... More 

scotland
Top Contributor
84 reviews 84 reviews
31 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed November 11, 2013

We booked into the Kensington Close hotel for 3 nights in November and were very pleasantly surprised! The staff were all fantastic and helpful, nothing was too much of a problem. The breakfast room service staff were polite, professional and extremely on the ball. The food was great too! Very comfortable room. Would certainly recommend and return!

Was this review helpful? Yes
Laszlo N, Manager at Kensington Close Hotel, responded to this review

Dear M3ugs, Thank you very much for your positive feedback regarding your recent stay with us. I was pleased to hear how happy you were with your room and the service provided by our staff. I sincerely hope that following your positive first impressions, we shall have the opportunity of welcoming you back with us in the near future! Kind... More 

Newcastle, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 10, 2013

I was in the Kensington Close Hotel in September 2013 as the starting hotel for a Great Britain tour. I chose to stay there because of this reason . Firstly, I arrived and couldn't get into my room until 2pm - a little disappointing as I had arrived at 4.30AM but never mind. I walked around Kensington until that time... More 

Was this review helpful? Yes 1
Laszlo N, Manager at Kensington Close Hotel, responded to this review

Dear Jan W W, Thank you for your feedback regarding your stay at our hotel. We value all feedback whether it is positive or constructive. It is through such communication that we are given an opportunity to evaluate our performance, and focus on the areas that need to be addressed, ensuring we deliver the standard of service that our guests... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 10, 2013

The Kensington Close is in theory a four star hotel. It is a huge disappointment. The standard room is little more than a closet. It is furnished w two twin beds a small desk and a single wood chair. It resembles a dorm room or a youth hostel The dimensions and layout of the bathroom are bizarre. Upgrades are readily... More 

Was this review helpful? Yes 3
Laszlo N, Manager at Kensington Close Hotel, responded to this review

Dear Flamenca91, Thank you for your feedback regarding your stay at our hotel. We value all feedback whether it is positive or constructive. It is through such communication that we are given an opportunity to evaluate our performance, and focus on the areas that need to be addressed, ensuring we deliver the standard of service that our guests have come... More 

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Hotel Summarization (Beta)

What travelers say

  • High Street(33)
  • Tube station(23)
  • Very small(17)
  • Great location(15)

Additional Information about Kensington Close Hotel

Address: Wrights Lane, Kensington, London W8 5SP, England
Phone Number:
Location: United Kingdom > England > London > Kensington and Hyde Park
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Kensington Close Hotel 4*
Number of rooms: 708
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Also Known As:
Kensington Close London
Hotel Kensington Close
Kensington Close Hotel London, England
Hotel Style:
#65 Spa Hotel in London
#336 Luxury Hotel in London

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South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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