I have stayed here before in a twin room which was small BUT my room this time was TINY could JUST walk around foot of bed and TWIN beds were touching each other!! i.e. no room between the beds to move around. The hotel is in an AMAZING location a few minutes walk from tube,many dept stores,restaurants and cafes. An... more

Me and the boyfriend got a special deal for this hotel and thought the price was great for a 4* hotel in Kensington. The rooms were very small but were modern and nicely decorated and clean. The location of the hotel was excellent, just a few minutes walk to Kensington High Street and the Tube station. Great pool and fitness... more

I read a previous review that the hotel staff here were rude...that was not the case at all, for us, they were very friendly. Also one reviewer wrote that the place was worn down, perhaps it's time for some new carpet..but other than that I saw no falts there. The room was small (typical for Europe) but clean and cozy.... more

Not sure what some previous reviewers are talking about. I have just returned from 3 nights at this hotel. Sure the rooms are on the small side (doesn't that apply to almost all hotels in London?) but overall, this is a good hotel in a great location. Go there expecting a 4 star, and you may be disappointed. However, I... more

I used to have VIP deal with Kensington Close Hotel and stay there every time I as in London . Until I had very unpleasant situation with my belongings disappearing form my room . Hotel’s Management took no responsibility for things worth couple hundreds pounds. They claimed they fallowed all their procedures dealing with my case and completely ignored me.... more

As I arrived at the front door and saw the tatty, dirty dust rugs I suspected that I would be dissapointed with my four star bargain. This is a tired 3* hotel, dressing itself up to be four*. My Executive room upgrade was barely big enough to swing a cat and the lighting was so poor that I recommend you... more

I was a little concerned having read some recent reviews. Check-in was very efficient and friendly. The walk to my room was down a long corridor and as reported by others the carpets were past their best and the painted woodwork could do with a touch up. The room itself was small but big enough for one and just about... more

Half a block from Kensington High St. with all it's shops and Tube station. Short bus ride to Albert Hall and 3 major museums. Clean, but very tiny. One side of double bed up against wall, makes for awkward midnight potty runs. Must stand sideways in bathroom. Can't take more than 3 days of included breakfast. more

Did not stay at this hotel, met friends who were staying there in the bar (lucky escape from whay I read here). Went out for a smoke in the garden area, dusk / evening. Garden unlit. No idea there was a pond there, my son aged 20 walked over to what he thought was part of the patio and ended... more