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All 1,071 London hotels

Kensington Close Hotel

4.0 of 5 Hotel   |   Wrights Lane, Kensington, London W8 5SP, England (Kensington and Hyde Park)
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Kensington Close Hotel
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Ranked #582 of 1,071 hotels in London
A recent review
4 of 5 stars reviewed 2 days ago
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1,327 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Great hotel set away off of Kensington high street. Friendly and helpful staff. Whilst it was busy when we went the hotel rooms were quiet and comfortable. Would recommend this to friends and would visit again ourselves

Was this review helpful? Yes
Justin J, Guest Relations Manager at Kensington Close Hotel, responded to this review

Dear jemmers35 Many thanks for your review of Kensington Close hotel. I will be sure to pass on your very kind remarks to the team. We do hope to welcome you back to the Kensington Close hotel in the future should your travels return you to the area. Kindest regards Justin Jolly Guest Relations Manager More

Swadlincote, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed at this hotel for one night whilst working in Kensington and it was a lovely hotel. Staff we're very friendly, informative and approachable. The food was delicious, we had the Cajun chicken burger at the bar and I would highly recommend. Drinks are pricey but that was expected. My only down points were that it was not recognised well... More

Was this review helpful? Yes
Justin J, Guest Relations Manager at Kensington Close Hotel, responded to this review

Dear SheradanHannahFaye Many thanks for taking the time to write your review. I will be sure to pass on your remarks to the team and address the issues you had with breakfast and to highlight the parking facilities. We do hope to welcome you back to the Kensington Close hotel in the future should your travels return you to the... More

1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

First impressions were all very good, spacious, clean, very helpful staff and great décor. After booking two rooms and apparently being upgraded, I couldn't help but be disappointed! Rooms were very small and amenities were not what I expected. No bath, not very well sound proofed. Location wise is spot on with only a few minutes walk to the high... More

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Justin J, Guest Relations Manager at Kensington Close Hotel, responded to this review

Dear Ru55tyb Many thanks for taking the time to write your review. I would like to thank you for your comments and am saddened that you expectations were not met on this occasion. As mentioned in your review, our public areas have been greatly improved as part of our refurbishment plan which we hope the rooms will benefit from too.... More

Cirencester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Location is great and the staff were friendly and helpful. Unfortunately, and if at 130 a night I had a 'budget' room as is often the excuse , then how do you get a room that doesn't look like it needs a coat of paint and is sound proofed. I could hear the plumbing of the room next door, very... More

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Justin J, Guest Relations Manager at Kensington Close Hotel, responded to this review

Dear Mike C Many thanks for taking the time to write your review. We would like to thank you for your comments and assure you that the refurbishment programme is ongoing. It is unfortunate to hear that you did not completely enjoy your stay with us and that due to the missing ‘Do Not Disturb’ sign your sleep was disrupted.... More

Newport -Trefdraeth, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed for a night in town visiting friends and family, and I will definately stay again. Staff had it together, made me feel welcomed and at home. Very rarely do I stay somewhere the staff seem to know exactly how to treat people, thourough pleasurable stay. Definately will stay again.

Was this review helpful? Yes 2
Justin J, Guest Relations Manager at Kensington Close Hotel, responded to this review

Dear Taz M Many thanks for your review of Kensington Close hotel. I will be sure to pass on your very kind remarks to the team. We do hope to welcome you back to the Kensington Close hotel in the future should your travels return you to the area. Kindest regards Justin Jolly Guest Relations Manager More

Perth, Australia
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was in a great location for shopping, eating, nights out on the town, the tube station and sightseeing. It's got it all for a very reasonable price. The room we had was an adequate size for our ever increasing luggage ( all the shopping !! ) The bathroom was nice and clean, we had no towels when we... More

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Justin J, Guest Relations Manager at Kensington Close Hotel, responded to this review

Dear Bebe318 Many thanks for your review of Kensington Close hotel. I hope that you enjoyed a safe journey home. I will be sure to pass on your very kind remarks to the team. I apologise for the discrepancy experienced but relieved to see that the issue with the missing towels was resolved quickly by housekeeping. We do hope to... More

Bangkok, Thailand
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

The place is very clean well maintained and is a good hotel. I found the staff was very friendly and helpful. Good place to stay if your budget is a 100 pounds a day. The place is located very near to Kensington High street with all the major stored and tube street near by.

Was this review helpful? Yes
Justin J, Guest Relations Manager at Kensington Close Hotel, responded to this review

Dear Momin N, Thank you for your review. I will be sure to pass your kind words onto the team and we hope o welcome you back to the Kensington Close hotel next time your travels return you to London. Kindest regards Justin Jolly Guest Relations Manager More

Sao Paulo, SP
Contributor
16 reviews 16 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here twice in November. First time had a double room that wasn't very big, but enough for 2 people. It was clean and had a great bed. Location is perfect, especially if you like shopping, because all major stores and just down the street. Second time I stayed it was 3-for-2 nights type of deal and I got... More

Was this review helpful? Yes
Justin J, Guest Relations Manager at Kensington Close Hotel, responded to this review

Dear Larissa B, Many thanks for your review, It's great to see that you've enjoyed your stay with us and that you were able to experience our recently upgraded product. Our refurbishment programme has already afforded some fantastic feedback from the public areas and it's great to see that we are beginning to get the same from the rooms. There... More

Malton
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Book on a discount website, price seemed very good for location. Room was small but had paid small bit extra for premium room which basically meant a standard room recently refurbed which was good but a little cramped with good bed, were impressed with the lack of traffic noise for central london. Staff and level of service was excellent and... More

Was this review helpful? Yes 1
Justin J, Guest Relations Manager at Kensington Close Hotel, responded to this review

Dear Guest, Thank you for your kind and honest review. I am happy to see that you have enjoyed your stay with us and experienced the level of service we aim to provide each and every guest, I will be sure to share your comments with the team. Kindest regards More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Looks good from outside and lobby but rooms are extremely small, not even a box of tissues are given. Reception staff not extremely friendly. Great position and very close to underground, makes the stay worthwhile. If rooms sizes are not an issue then worth staying at

Was this review helpful? Yes 2
Justin J, Guest Relations Manager at Kensington Close Hotel, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback. Although are budget rooms and compact, we do have a selection of rooms available for upgrade which are larger is size. It saddens me to see that you did not receive a warm welcome from our front office staff, it is an area which we have... More

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Hotel Summarization (Beta)

What travelers say

  • High Street(33)
  • Tube station(23)
  • Very small(17)
  • Great location(15)

Additional Information about Kensington Close Hotel

Address: Wrights Lane, Kensington, London W8 5SP, England
Phone Number:
Location: United Kingdom > England > London > Kensington and Hyde Park
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in London
#314 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Kensington Close Hotel 4*
Official Description (provided by the hotel):
Kensington Close Hotel and Spa is a beautiful 4-star hotel centrally located near Kensington High Street tube station and a short walk from Kensington Palace & Gardens, Royal Albert Hall, Earls Court and the West End. Following a multi-million pound renovation the Hotel has 708 well-equipped non-smoking bedrooms including Executive Club rooms and Suites. Enjoy fresh seasonal dishes in the brasserie or a drink in the sunny private garden. Business traveller's appreciate the powerful WiFi service, wide ranging room service menu and an executive lounge for VIPs too. State of the art meeting facilities for up to 250 delegates are ideal for meetings, dinners and weddings. Shopping at Westfield and Oxford Street is a short distance away. The Health Club and Spa includes a fantastic new gym and an 18 metre swimming pool with sauna, steam rooms and jacuzzi. The Spa offers an enticing selection of massage, facial and beauty treatments with our expert therapists. ... more   less 
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Also Known As:
Kensington Close London
Hotel Kensington Close
Kensington Close Hotel London
Kensington Close
Kensington Close Hotel London, England

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