I spent my 3 nights stayed at Kensington Close Hotel during my recent visit to London. It is strategicly located near to Underground and very near to Kensington High Street. The hotel lobby looks pretty good and large. However, the check-in process took quite sometimes on the day I check-in as they are few groups of tourism checking in as... More

Checked in at 7:30 pm, but no room ready. A first in 30 years of business travel. Very ordinary, but ok at gbp100 per night. Not worth more. Good central location. Seems a bit steep to change an extra gbp10 for Internet access

The location of this hotel is excellent - and the lobby is nice - but my room was so small and dismal! The single bed was very uncomfortable. Wifi was expensive. After a few days I moved to a nicer, more comfortable hotel. Was very glad to check out of this place!

My wife and I and my parents stayed there this month for three nights. It is in a ok location and clean at most times. The front desk is very nice and the staff in the pub are great. But the resturant staff was not great at all. It took over 10 minutes to get a drink order and we... More

I know I booked a standard room but this was below par or maybe just ROOM 162 needs to be avoided. The room is small by any 'standard'. The lights were wall mounted (no overhead ones) above bed and dressing table which meant you could not read the aircon controls by the door not the safe workings in wardrobe. The... More

Rarely have I felt the need to get back home from a trip and share with my fellow travellers this awful experience we had on a trip to London during our stay at this hotel. This hotel is a rip off and a disgrace! The only plus point is the great location just off Kensington High Street which is a... More

This was the last stop of a month long European Vacation, I was really looking forward to it, everyone I talked to about where I was staying ( Kensington) said , great location. On walking into the hotel I must admit, I was happy to see it was no dump, modern reception , Bar area and Resturant was modern, I... More

I stayed at the KC for 3 nights while on a business trip - the company I work with is located on Kensington High Street so the hotel is very conveniently located. That's about the only positive thing I can say about it. The room was shabby, with very uncomfortable beds, no light over the mirror, and many other issues.... More

I stayed here for 5 nights recently and found the hotel to be clean, with small rooms (quite common in London) and respectful service. The large lobby is welcoming, and the gym and spa quite nice – though you have to pay extra to enter. It is a good place to stay if you are on a budget, but want... More