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All 1,071 London hotels

Kensington Close Hotel

4.0 of 5 Hotel   |   Wrights Lane, Kensington, London W8 5SP, England (Kensington and Hyde Park)
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Kensington Close Hotel

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Ranked #580 of 1,071 hotels in London
A recent review
5 of 5 stars reviewed 3 days ago
Taz M Newport -Trefdraeth, United Kingdom
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1,320 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Newport -Trefdraeth, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed for a night in town visiting friends and family, and I will definately stay again. Staff had it together, made me feel welcomed and at home. Very rarely do I stay somewhere the staff seem to know exactly how to treat people, thourough pleasurable stay. Definately will stay again.

Was this review helpful? Yes 1
Perth, Australia
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel was in a great location for shopping, eating, nights out on the town, the tube station and sightseeing. It's got it all for a very reasonable price. The room we had was an adequate size for our ever increasing luggage ( all the shopping !! ) The bathroom was nice and clean, we had no towels when we... More

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Bangkok, Thailand
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The place is very clean well maintained and is a good hotel. I found the staff was very friendly and helpful. Good place to stay if your budget is a 100 pounds a day. The place is located very near to Kensington High street with all the major stored and tube street near by.

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Justin J, Guest Relations Manager at Kensington Close Hotel, responded to this review

Dear Momin N, Thank you for your review. I will be sure to pass your kind words onto the team and we hope o welcome you back to the Kensington Close hotel next time your travels return you to London. Kindest regards Justin Jolly Guest Relations Manager More

Sao Paulo, SP
Contributor
16 reviews 16 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here twice in November. First time had a double room that wasn't very big, but enough for 2 people. It was clean and had a great bed. Location is perfect, especially if you like shopping, because all major stores and just down the street. Second time I stayed it was 3-for-2 nights type of deal and I got... More

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Justin J, Guest Relations Manager at Kensington Close Hotel, responded to this review

Dear Larissa B, Many thanks for your review, It's great to see that you've enjoyed your stay with us and that you were able to experience our recently upgraded product. Our refurbishment programme has already afforded some fantastic feedback from the public areas and it's great to see that we are beginning to get the same from the rooms. There... More

Malton
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Book on a discount website, price seemed very good for location. Room was small but had paid small bit extra for premium room which basically meant a standard room recently refurbed which was good but a little cramped with good bed, were impressed with the lack of traffic noise for central london. Staff and level of service was excellent and... More

Was this review helpful? Yes 1
Justin J, Guest Relations Manager at Kensington Close Hotel, responded to this review

Dear Guest, Thank you for your kind and honest review. I am happy to see that you have enjoyed your stay with us and experienced the level of service we aim to provide each and every guest, I will be sure to share your comments with the team. Kindest regards More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Looks good from outside and lobby but rooms are extremely small, not even a box of tissues are given. Reception staff not extremely friendly. Great position and very close to underground, makes the stay worthwhile. If rooms sizes are not an issue then worth staying at

Was this review helpful? Yes 2
Justin J, Guest Relations Manager at Kensington Close Hotel, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback. Although are budget rooms and compact, we do have a selection of rooms available for upgrade which are larger is size. It saddens me to see that you did not receive a warm welcome from our front office staff, it is an area which we have... More

North East
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 1 week ago

This is the 2nd time I have stayed here and it will be the last. Learning a lesson from my first visit and thinking I should give the place another go, I booked a room with a double bed, the room was small but ok for just me, although I imagine it'd fairly cramped with 2 people. The rooms are... More

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Justin J, Guest Relations Manager at Kensington Close Hotel, responded to this review

Dear Guest, I was disappointed to see that on your second stay with us you have rated your stay so low. We accept that in our budget rooms there is less space than our higher category rooms which are available for upgrade should you wish. With regards to the issue experienced with the noise, we are currently going through an... More

Nottingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here whilst away with work and had my fiance stay with me. The double rooms are not big enough to be comfortable. Having said that the location and general cleanliness was good. All in all, not bad value in a good location

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Justin J, Guest Relations Manager at Kensington Close Hotel, responded to this review

Dear Guest, I was disappointed to see that you felt our double rooms were not big enough to be comfortable, I do accept that some of our budget rooms can be compact but they are exceptional value for money for the location. We are pleased to see that you enjoyed the location and found the hotel to be well mainained.... More

West Wales
Top Contributor
99 reviews 99 reviews
70 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed 1 week ago

I am a business traveler and I stay in a lot of hotels and this one is simply dreadful. After being lulled into a false sense of security by the very nice front of house, Reception, bar, coffee shop, I was shocked to see the state of the room. Two very small single beds, one of which contained hair (small... More

Was this review helpful? Yes 1
Justin J, Guest Relations Manager at Kensington Close Hotel, responded to this review

Dear reviewer, I was disappointed that you rated your stay with us so low. I do accept that some of our budget rooms can be compact, but they are exceptional value for central London. As you have seen, our front of house areas have benefited from our refurbishment project which is ongoing in the bedrooms. The bedrooms were an area... More

Cirencester
Top Contributor
435 reviews 435 reviews
12 hotel reviews
1,278 helpful votes 1,278 helpful votes
4 of 5 stars Reviewed 1 week ago

Won't win any awards for luxury but there are good deals to be had and it's very convenient to the tube and useful or attractive bits of town. Wouldn't eat in but there are good places very close by. Used to be a good (?) Russian place just up the road on the left which was excellent for breakfast, tea... More

Was this review helpful? Yes 1
Justin J, Guest Relations Manager at Kensington Close Hotel, responded to this review

Dear Reviewer, I would like to thank you for the positive feedback of the hotel. If you do visit us again, please try out one of our various food and beverage areas, we are priced competitively and offer a good selection to choose from. Kindest regards Justin Jolly Guest Relations Manager More

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Hotel Summarization (Beta)

What travelers say

  • High Street(33)
  • Tube station(23)
  • Very small(17)
  • Great location(15)

Additional Information about Kensington Close Hotel

Address: Wrights Lane, Kensington, London W8 5SP, England
Phone Number:
Location: United Kingdom > England > London > Kensington and Hyde Park
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in London
#313 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Kensington Close Hotel 4*
Official Description (provided by the hotel):
Kensington Close Hotel and Spa is a beautiful 4-star hotel centrally located near Kensington High Street tube station and a short walk from Kensington Palace & Gardens, Royal Albert Hall, Earls Court and the West End. Following a multi-million pound renovation the Hotel has 708 well-equipped non-smoking bedrooms including Executive Club rooms and Suites. Enjoy fresh seasonal dishes in the brasserie or a drink in the sunny private garden. Business traveller's appreciate the powerful WiFi service, wide ranging room service menu and an executive lounge for VIPs too. State of the art meeting facilities for up to 250 delegates are ideal for meetings, dinners and weddings. Shopping at Westfield and Oxford Street is a short distance away. The Health Club and Spa includes a fantastic new gym and an 18 metre swimming pool with sauna, steam rooms and jacuzzi. The Spa offers an enticing selection of massage, facial and beauty treatments with our expert therapists. ... more   less 
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Also Known As:
Kensington Close London
Hotel Kensington Close
Kensington Close Hotel London
Kensington Close
Kensington Close Hotel London, England

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