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Corus Hotel Hyde Park London

1 - 7 Lancaster Gate, London W2 3LG, England
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Corus Hotel Hyde Park London
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Corus Hotel Hyde Park London
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2,313 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Corus Hotel Hyde Park London
See the most recent reviews
kuala lumpur
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 20, 2011

I stayed there for 4 nights....rooms were small and moderately clean. The best part of the hotel is its location....within walking distance to Edgeware Road, and even to Oxford Street. Nearby Malaysian restaurant and a little mini-market was convenient. The food is ok, service was good, but the owners don't seem to friendly.

Was this review helpful? Yes
CorusGM, Manager at Corus Hotel Hyde Park London, responded to this review

Thank you for your comments regarding your recent stay and I am pleased that your stay was satisfactory. I am surprised to read that your room was moderately clean as the hotel prides itself on high standards in this area and we are usually complimented on the standards of cleanliness. I shall pass on your comments to my concierge team... More 

Brisbane, Australia
Contributor
14 reviews 14 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 20, 2011

This hotel is only meters away from the tube station at Lancaster gate (central line), making it and really great location for getting places. We were in London throughout the riots and still found this neighborhood to be to be completely safe. There isnt a lot around the immediate area as far as shops or eating goes. The hotel has... More 

Was this review helpful? Yes
CorusGM, Manager at Corus Hotel Hyde Park London, responded to this review

Thank you for taking time to leave feedback following your recent stay and I am very pleased that you enjoyed the hotel and its services. I shall pass on your comments to the team who will be delighted to read your thoughts. I have reviewed the payment for room service and am sorry for the inconvenience, however the front desk... More 

Northern Ireland
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 16, 2011

We stayed for 3 nights and will definitely book here for our next visit to London. Had read some of the previous reviews about the mattresses and bedding - our beds were extremely comfortable. We were towards the back of the hotel on the 4th floor - no noise at all. We slept soundly! The air con was an advantage... More 

Was this review helpful? Yes 1
CorusGM, Manager at Corus Hotel Hyde Park London, responded to this review

Thank you for your recent feedback following your stay at the Corus Hyde Park. I am delighted that you enjoyed all aspects of your stay and the team here will be pleased to read that the service they provided was of a high standard I do hope that you will cosider staying with us again and if I can help... More 

Frankfurt, Germany
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 16, 2011

The hotel staff are extremely nice, and the hotel could be quite lovely, but the rooms are very small, the beds are old and lack support. If the management would focus on comfort in the rooms as a priority over common areas, the hotel would earn it's stars. In other words, I was not disappointed until I opened the door... More 

Was this review helpful? Yes 2
CorusGM, Manager at Corus Hotel Hyde Park London, responded to this review

Dear Guest Thank you for taking the time to leave feedback following your recent stay with us and I am pleased that you found many aspects of the stay to be of a high standard. I recognise your statements about the sleep experience in your room and can confirm that we have already started a programme to replace bedding in... More 

Helsinki
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 10, 2011

I have visited London for about 10 times. Always stayed in three star hotels, most in the same area that corus. Some of them where ok some them a little bit worse. And all had three stars, after visiting corus I wonder why. Corus shows also three stars, but in this case the three stars are bright. We stayed in... More 

Was this review helpful? Yes 3
MarioOvsenjak, Manager at Corus Hotel Hyde Park London, responded to this review

Dear Guest, thank you for staying with us, and thank you for your compliments. I passed your comments on to my team. We are all glad to read that you enjoyed your stay. I hope to have an opportunity to welcome you back at our hotel in the near future. Thank you for using TripAdvisor. Best regards, Mario Ovsenjak -... More 

Finland
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed August 8, 2011

Hi, We only stayed for one night but would be happy to come back to Corus Hotel Hyde Park. It is very easy walk from Paddington and much nicer area than e.g. Queensway. We also walked to Buckingham palace, Big Ben etc. Lancaster gate tube station will help those who do not like to walk. Service in the reception was... More 

Was this review helpful? Yes 2
MarioOvsenjak, Manager at Corus Hotel Hyde Park London, responded to this review

Dear Guest, Thank you for staying with us and for your review. I am glad to learn that you enjoyed your stay. I hope to have an opportunity to welcome you back in the near future. Thank you for using TripAdvisor. Best regards Mario Ovsenjak - Operations Manager More 

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 6, 2011

After reading some reviews on here was a bit apprehensive but the location and price told me to take a chance. I can't complain much with the exception of the size of the room. Noise? It's only from housekeeping doing their job (try staying in a resort where the floors and ALL walls are made frm wood, where kids scream... More 

Was this review helpful? Yes 1
MarioOvsenjak, Manager at Corus Hotel Hyde Park London, responded to this review

Dear Guest, Thank you for your review and for your kind comments. I am glad to read that you enjoyed your last stay and I hope that your current one is at least just as good. If you do get a notification of my reply - and your time permitting, please do not hesitate to make yourelves known at the... More 

Nelson, New Zealand
Contributor
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 6, 2011

This accommodation was found for us at the last minute after a booking error (our fault) resulted in us having no accommodation for our first night in London, we had arrived earlier that day on a long haul flight from New Zealand and were very tired. The room 250 pounds for one night was excellent, very large by London standards... More 

Was this review helpful? Yes 1
MarioOvsenjak, Manager at Corus Hotel Hyde Park London, responded to this review

Dear Guest, Thank you for staying with us and for your review. Your comments have been passed on to our Head Housekeeper. You might have read in some of my other responses that we are in the middle of upgrading quality of sleep experience, and as a result we ordered a replacement of a large number of our mattresses and... More 

Miami Florida
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 5, 2011

I choose this hotel for my 8 year old son and myself. At check in we were given a a twin room with a"view" over looking Hyde Park. The view as it turned out was a white brick wall , and the room was horribly hot. I returned to the front desk and was given a new smaller room with... More 

Was this review helpful? Yes
MarioOvsenjak, Manager at Corus Hotel Hyde Park London, responded to this review

Dear Guest, Thank you for staying with us, and for your review. I shared your comments with my colleagues and we are all dissapointed that the team here did not leave the best possible impression. Following on from your review, we moved forward some of the customer services traing which was originaly planned for later in the year. Please accept... More 

Northumberland
Top Contributor
158 reviews 158 reviews
30 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed August 5, 2011

This hotel is past it's sell by date. Everything is a little faded. Worse, the rooms are tiny and there is hardly space to turn around. Beds are small doubles and the pillows were so thin - not very comfy at all. The check-in also was annoying - I booked bed and breakfast, but reception insisted I hadnt. I then... More 

Was this review helpful? Yes
MarioOvsenjak, Manager at Corus Hotel Hyde Park London, responded to this review

Dear Guest, thank you for staying with us and for your review. Please accept my apologies regarding your breakfast at the point of check - in. There could be a number of reasons for this discrepancy, such as communication between booking agent and the hotel for exaple, etc... Without having your reservation details I am not able to give you... More 

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