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No. 5 Maddox Street

4.5 of 5 5 Maddox Street | Mayfair, London W1S 2QD, England
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No. 5 Maddox Street
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No. 5 Maddox Street
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78 reviews from our community

Traveler rating
    41
    19
    9
    4
    5
See reviews for
11
27
9
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Towcester, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I recently stayed here from 9th-12th November. We chose to stay at 5 Maddox St. because the location is excellent and as I have cancer, I get very tired. We wanted somewhere with a living room so my husband could relax if I needed a nap during the day. The apartment was exactly as advertised, the location... More 

Was this review helpful? Yes 2
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Hi Elizabeth, Thank you so much for the lovely feedback about your stay. We are so happy that you enjoyed your time here and found the location and staff excellent as we really try to impress all of our guests. I am glad that I could be of help as well! I hope that we will be seeing you back... More 

Angmering, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Helpful staff..... (No lift = no problem but could be with heavy luggage so beware and request an apartment lower down!) beautifully laid out, lovely welcome tray, clean, compact but really very nice! Much more personal than a hotel. Great location!!!

Was this review helpful? Yes 1
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Hi Flygirl6163, Thank you for your feedback about your recent stay at No 5 Maddox Street. We are happy to hear that you found our staff helpful, our Suites beautifully laid out and clean and that our atmosphere was much more personal than a hotel. We think so too! Also, as you say our staff make not having a lift... More 

sydney
Contributor
13 reviews 13 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 16, 2014

We loved this hotel! Great spot in the city, close to Oxford st, Mayfair etc. The rooms are clean and modern and have everything you need. The staff are really great and so helpful. We were really impressed with this hotel and will definitely be back when we are in London next!

Was this review helpful? Yes 2
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Thank you for your wonderful feedback Lisspopps. We are thrilled to hear that you enjoyed your stay with us, and that our staff were so helpful. I hope we will have the pleasure of welcoming you back soon. More 

New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 8, 2014

Bet you're wondering how that's possible. Well, PRIOR to staying at No. 5 Maddox Street for 7 nights, we would stay in a nice hotel in a less-central London location. Although that not-central hotel was cheaper, it's location meant we were dependent on LT for getting us back and forth from our hotel to places we wanted to visit, and... More 

Was this review helpful? Yes 3
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Thank you for your wonderful feedback LeightonBuzzard about your recent stay with us. We are delighted that you enjoyed our excellent location, high quality WiFi and well appointed Suites. We look forward to seeing you the next time you visit London! More 

San Francisco, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 22, 2014

5 Maddox is a great find for business travelers in Mayfair. You get a spacious 1 bedroom suite with a stocked kitchen for less than a name brand hotel room. The only downside us a 5 floor walk up as there is no elevator. The staff is great as well - they happily printed multiple copies of a document for... More 

Was this review helpful? Yes 2
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Mrutneal, We are delighted that you had such a great stay with us and that you were so happy with our staff and well stocked kitchen. We look forward to welcoming you back on your next trip to London. More 

Newcastle-under-Lyme
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed August 7, 2014

A sign outside would help people find this property! Strange layout, no lobby as such. Friendly staff, who showed us to a pleasant suite. Clean and modern, plenty of room, except in the bedroom (with the bed being small for two people). The tariff for anything from the fridge is sky-high! No hot water in the shower, only lukewarm ,... More 

Was this review helpful? Yes
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Thank you for your feedback TucsonUK. We are very happy that you liked our central location, friendly staff and pleasant suite however we apologise for not delivering your newspaper. We hope that you will book with us again on your next trip to London so that we can make it up to you. Best wishes and we hope to see... More 

Sydney Australia
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 19, 2014

Overall, I give 5 Maddox Street a middling review. It is not cheap but you pay for a brilliant location in the middle of West End shopping and close to Oxford St tube, with a more than discreet entrance. Staff (led by Steve who is a proud New Zealander ie not an Australian) do their best in all respects and... More 

Was this review helpful? Yes 1
Steve C, General Manager at No. 5 Maddox Street, responded to this review

Thank you for your Feedback ExLawyer, and for your kind words regarding our staff. Once again I apologise for the noise disturbance, though it’s good to hear that you felt we made some resolve. I’m glad that overall you felt comfortable in your suite; we do work to update the rooms as often as possible, and will certainly look into... More 

Hamburg, Germany
1 review
3 of 5 stars Reviewed June 25, 2014

There's absolutely nothing wrong with the place. It's an interesting concept, serviced apartments at a great location. And that's about it. The enterieur is nothing special: average decor, furniture a little past it's prime. Service: average. Nothing particularly wrong with it, but certainly don't go out of their way to be helpful or even kind. Price: massively overrated for the... More 

Was this review helpful? Yes
Steve C, General Manager at No. 5 Maddox Street, responded to this review

Thank you for your feedback metropolitanDE, I am glad that you enjoyed the location, although naturally it is disappointing to learn that we did not exceed expectations in other respects. We pay careful attention to the maintenance of interiors and in providing a high level of service, and so I will follow up on the comments you have made. I... More 

Kuala Lumpur, Malaysia
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 2, 2014

Went back to this place after some time. Still the best service apartment in London. Well done guys, keep up the great work! Team of staff was very helpful and honest. Sooner or later will be hard to get a room here due to excellent reviews.

Was this review helpful? Yes 2
Steve C, General Manager at No. 5 Maddox Street, responded to this review

Thank you Erzyyy, I am absolutely delighted to read another fantastic review from you, and we really look forward to welcoming you again soon. More 

Dubai, United Arab Emirates
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed May 15, 2014

No 5 is fronted by a slick (you almost miss it!) front door and thats about it as far as the entrance goes. The hotel feels more like a slick apartment building instead of a hotel. Your "room" consists of a spacious lounge with fire place, kitchen, bathroom, and separate bedroom, with balcony if you request it. Here, you can... More 

Was this review helpful? Yes 2
Steve C, General Manager at No. 5 Maddox Street, responded to this review

Thank you EdanaSchul, I’m so glad to hear you enjoyed your stay, and thank you for such a detailed and positive review. It’s great to know you would recommend us, and we really look forward to welcoming you back soon. More 

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Additional Information about No. 5 Maddox Street

Address: 5 Maddox Street | Mayfair, London W1S 2QD, England
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — No. 5 Maddox Street 4.5*
Number of rooms: 12
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Also Known As:
No. 5 Maddox Street Hotel London
No. 5 Maddox Street London, England
Hotel Style:
#226 Luxury Hotel in London
#304 Romantic Hotel in London

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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.