We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

No. 5 Maddox Street

5 Maddox Street | Mayfair, London W1S 2QD, England (Mayfair / St James's / Piccadilly / Green Park )
Hotel amenities
No. 5 Maddox Street
Ranked #502 of 1,081 hotels in London
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

57 reviews from our community

    Trip type
Traveler rating
    27
    14
    7
    4
    5
Date Rating
Surfers Paradise, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 15, 2013

The good: 1) Customer Service. 2) Customer Appreciation (on Sundays hotel sent baked goods to room foc) 3) Room constantly remained clean 4) Location to shop/ food is excellent 5) Mini bar always stacked with great selection. Wine, alcoholic and other beverage choices are of good quality. The shortcomings: 1) Bed and pillow could have been more comfortable. 2) Scrambled... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 13, 2013

We stayed for a couple of nights over the weekend. The staff were friendly and polite they assisted with bringing the luggage from the car parked outside up to the apartment. We discovered the iPhone speakers were not working and they were replaced promptly by receptionist. The open plan kitchen, lounge, dining area was spacious and stylishly decorated. The bedroom... More

Was this review helpful? Yes 1
Santiago, Chile
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 29, 2013

Dear All, It is with great frustration that we write this commentary on this establishment, as we feel we have no other option but to denounce being abused and unjustly treated. My wife and I have travelled the world given our line of work in exports, and we have never had to deal with this type of situation before, where... More

Was this review helpful? Yes 1
Steve C, Manager at No. 5 Maddox Street, responded to this review
May 16, 2013

Thank you for your comments. I had hoped our email exchange and resolution of the matter of your wife's stay with us would have been enough to bring this all to a mutually satisfactory end, however this seems not to be the case. Please contact me directly should you wish. Regards Steve Carrodus General Manager More

Geneva, Switzerland
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 11, 2013

I have regularly traveled to London on business and pleasure in the last 20 years. This was a pleasure weekend trip. (March 2013) Maddox is and remains my favourite hideout in the very center of the city! I stayed with my daughter and my husband in one of the suites on the fourth floor. (pity there is no elevator!!) The... More

Was this review helpful? Yes 1
See 9 more reviews by Lily W for London
Steve C, General Manager at No. 5 Maddox Street, responded to this review
April 15, 2013

Dear Lily W, Thank you for your kind words about No5 and wonderful to hear you slept so well. We try to ensure our beds and linen are always of the best quality and comfort to it is reassuring to know we are continuing our success. Always a pleasure to have you with us here at No5 and we look... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 2, 2013

A perfect place to stay for central London, beautiful rooms excellently appointed. A regular location for us over many years and the staff never fail to excel. If you want that extra 'wow' factor then look no further, highly recommended.

Was this review helpful? Yes 1
Steve C, Manager at No. 5 Maddox Street, responded to this review
April 8, 2013

Dear Mtorj, Thank you for sharing your latest stay with us on Tripadvisor. Always so uplifting to hear such comments. Look forward to having you back with us here at No5 in the not too distant future. Best Wishes, Steve Carrodus General Manager More

London, United Kingdom
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 3, 2012

My boyfriend and I stayed here for my birthday treat. I wish we didn't have so many things planned because almost the best part was just sitting on the sofa watching TV for an hour and relaxing before getting ready!! We staying in room two. The apartment was big and tastefully decorated. Everything was laid out beautifully for our arrival... More

Was this review helpful? Yes 2
See 3 more reviews by EddyHobart for London
Steve C, Manager at No. 5 Maddox Street, responded to this review
December 11, 2012

Dear EddyHobart, Thank you for taking the time to share you recent stay with us on Trip Advisor. Sounds like you had a great time here relaxing in the Suite. Suite 2, our One Bedroom Deluxe Suites are very popular suites and possibly our most easily sold for their size, comfort and the fact they have a working fireplace. Bathrooms... More

Safwa, Saudi Arabia
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 6, 2012

Yes, the location of this place is just excellent! you are in the middle of many good places and very close to one underground station. It is still an exellent place to stay in as well, clean, net and has very friendly staff too. The rooms are small, yes, but if you are staying in such a location you don't... More

Was this review helpful? Yes 4
Steve C, Manager at No. 5 Maddox Street, responded to this review
December 11, 2012

Dear Malnaser, Thank you for a wonderful review on No5, so good to hear you have such a great stay and trip to London. Our suites do vary in size from comfortable One Bedroom right up to our very spacious Bartlett Suite and many options in between. I look forward to seeing you again at No5 soon. Take Care Steve... More

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 24, 2012

An amazing location, can’t believe we can’t hear the traffic off Regent Street when we’re a few feet away. Loved the apartment, everything you could want of need! Wish we could have stayed longer!The check-in service is great and the guys are helpful.

Was this review helpful? Yes 3
ChrisMulvee, General Manager at No. 5 Maddox Street, responded to this review
October 25, 2012

Dear Laila K, Thank you for your feedback and positive words on our property, we certainly are lucky with our location and great staff. We look forward to welcoming you back in the near future. Thank you More

Wettingen, Switzerland
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 18, 2012 via mobile

We booked for shore the last time in this hotel. The luxury feeling we got by the webbsite Photos was not existing. The room was smlliing of cold smoke and the bed was to small. The fitness room was not existing. It was not wath we expect for four stars!!! Will not come again.

Was this review helpful? Yes 6
ChrisMulvee, General Manager at No. 5 Maddox Street, responded to this review
August 21, 2012

Dear Sean A T Thank you for taking the time to leave your feedback. I am disappointed to learn that your stay did not meet your expectations. We try our best to ensure that images on our website give a clear impression of our rooms and I’m sorry that you felt they were misleading. Regarding your comment about the ‘fitness... More

New York City, New York
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
Reviews in 23 cities Reviews in 23 cities
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed July 21, 2012

Firstly, I'll say that its not easy to find a modern, stylish and comfortable hotel in the heart of London at a reasonable price (read: not Firmdale prices). Secondly, finding such a hotel with room that has a separate bedroom and living area, or alternatively a connecting room, is even more difficult unless you are ready to pay several grands... More

Was this review helpful? Yes 2
See 5 more reviews by theshoemaker for London
ChrisMulvee, General Manager at No. 5 Maddox Street, responded to this review
August 7, 2012

Dear theshoemaker Thank you for taking the time to provide your positive and constructive feedback. I sincerely apologise for the difficulties you experienced with the internet connection, and since your stay this has now been replaced with a vastly improved system which is now a real asset to the property. Regarding your comments about the street noise, it is worth... More

Sofitel London St James
Great value on a similar hotel
London, England
4.5 of 5 stars 1,818 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in London
Trendy
The Soho Hotel
The Soho Hotel 5.0 of 5 stars 649 reviews
Family-friendly
The Chesterfield Mayfair
The Chesterfield Mayfair 4.5 of 5 stars 1,323 reviews
Romantic
The Cavendish London
The Cavendish London 4.5 of 5 stars 1,416 reviews
Luxury
St Martins Lane London
St Martins Lane London 4.0 of 5 stars 904 reviews
Show Prices ABS:HotelCheckRates-d497689?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d192064?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d192116?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d193107?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these London hotels
Mermaid Suite Hotel 3.0 of 5 stars 93 reviews Mayfair House 4.0 of 5 stars 12 reviews San Domenico House 4.5 of 5 stars 50 reviews Westbury Mayfair 4.0 of 5 stars 520 reviews
Show Prices ABS:HotelCheckRates-d262413?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d735781?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d192123?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d192065?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 1,081 hotels in London, ranked by popularity

Been to No. 5 Maddox Street? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about No. 5 Maddox Street

Also Known As:
No. 5 Maddox Street Hotel London
No. 5 Maddox Street Hotel
No 5 Maddox Street
No 5 Maddox Street London
No. 5 Maddox Street London, England
Address: 5 Maddox Street | Mayfair, London W1S 2QD, England
Region: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Fitness Center Kitchenette Room Service Suites
Hotel Style:
Ranked #502 of 1,081 hotels in London
Price Range: $$$$
Official Description (provided by the hotel):
No.5 Maddox Street offers a stylish hotel alternative for modern travellers, located discreetly in Mayfair, within easy reach of Bond Street, Soho, Park Lane and Piccadilly. The unmarked doorway leads up to 12 sleek, comfortable, light-filled suites, each with one, two or three bedrooms and private kitchen facilities. The big picture: space, freedom and privacy in one of London’s most prestigious locations, plus a 24-hour concierge service that competes with those of London’s top hotels. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Orbitz, Travelocity and Priceline so you can book your No. 5 Maddox Street reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage No. 5 Maddox Street, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
No. 5 Maddox Street
Enter dates & see best prices* (from our partners)
Show Prices