We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,073 London hotels

No. 5 Maddox Street

4.5 of 5 Hotel   |   5 Maddox Street | Mayfair, London W1S 2QD, England (Mayfair / St James's / Piccadilly / Green Park )
Hotel amenities
Save Saved
You added No. 5 Maddox Street to your Saves list
No. 5 Maddox Street
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
77%
Ranked #403 of 1,073 hotels in London
A recent review
4 of 5 stars reviewed 1 week ago
ExLawyer Sydney Australia
  • Overview
  • Reviews (72)
  • Similar Hotels
  • Photos (23)
  • Amenities
  • Q&A
  • Room tips (8)
  • Location
  • More
Write a Review

72 people have reviewed this hotel

Traveler rating
    36
    19
    8
    4
    5
See reviews for
11
22
9
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Sydney Australia
Contributor
20 reviews 20 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall, I give 5 Maddox Street a middling review. It is not cheap but you pay for a brilliant location in the middle of West End shopping and close to Oxford St tube, with a more than discreet entrance. Staff (led by Steve who is a proud New Zealander ie not an Australian) do their best in all respects and... More

Was this review helpful? Yes 1
Steve C, General Manager at No. 5 Maddox Street, responded to this review

Thank you for your Feedback ExLawyer, and for your kind words regarding our staff. Once again I apologise for the noise disturbance, though it’s good to hear that you felt we made some resolve. I’m glad that overall you felt comfortable in your suite; we do work to update the rooms as often as possible, and will certainly look into... More

Hamburg, Germany
1 review
3 of 5 stars Reviewed 5 weeks ago

There's absolutely nothing wrong with the place. It's an interesting concept, serviced apartments at a great location. And that's about it. The enterieur is nothing special: average decor, furniture a little past it's prime. Service: average. Nothing particularly wrong with it, but certainly don't go out of their way to be helpful or even kind. Price: massively overrated for the... More

Was this review helpful? Yes
Steve C, General Manager at No. 5 Maddox Street, responded to this review

Thank you for your feedback metropolitanDE, I am glad that you enjoyed the location, although naturally it is disappointing to learn that we did not exceed expectations in other respects. We pay careful attention to the maintenance of interiors and in providing a high level of service, and so I will follow up on the comments you have made. I... More

Surfers Paradise, Australia
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 2, 2014

Went back to this place after some time. Still the best service apartment in London. Well done guys, keep up the great work! Team of staff was very helpful and honest. Sooner or later will be hard to get a room here due to excellent reviews.

Was this review helpful? Yes 2
Steve C, General Manager at No. 5 Maddox Street, responded to this review

Thank you Erzyyy, I am absolutely delighted to read another fantastic review from you, and we really look forward to welcoming you again soon. More

Dubai, United Arab Emirates
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed May 15, 2014

No 5 is fronted by a slick (you almost miss it!) front door and thats about it as far as the entrance goes. The hotel feels more like a slick apartment building instead of a hotel. Your "room" consists of a spacious lounge with fire place, kitchen, bathroom, and separate bedroom, with balcony if you request it. Here, you can... More

Was this review helpful? Yes 2
Steve C, General Manager at No. 5 Maddox Street, responded to this review

Thank you EdanaSchul, I’m so glad to hear you enjoyed your stay, and thank you for such a detailed and positive review. It’s great to know you would recommend us, and we really look forward to welcoming you back soon. More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 5, 2014

My wife and I stayed at Number 5 Maddox during a recent stop over in London. Excellent location, very helpful staff, and lovely apartment. Some nice little touches such as quality shower products and organic milk for tea and coffee. My only grumble would be that wireless internet is not free, i do not expect to pay for internet connectivity... More

Was this review helpful? Yes 2
Steve C, General Manager at No. 5 Maddox Street, responded to this review

Thank You Nick_Mak_27, I’m delighted to hear that you enjoyed your stay with us and we look forward to welcoming you back soon. More

Caserta, Italy
Top Contributor
119 reviews 119 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 10, 2014

Super nice flat at the centre of London! The location is very nice as you stay near everything. The flat is super! Nice and comfortable bed, nice view, nice kitchen..everything is nice there! I really like it.

Was this review helpful? Yes 2
Steve C, General Manager at No. 5 Maddox Street, responded to this review

Thank you for your kind words Luisaris, I’m so pleased that you found everything to your liking and I hope to welcome you back soon. More

White Rock, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 8, 2014

Review for no. 5 Maddox street Superior suite #10 Pros: -Location is very well situated, close to all the (shopping) action. -Suite layout is fantastic. -Well equipped kitchen, wonderfully appointed. Welcomimg tray a very nice gesture to start guest off on the right foot. -Property professionally and efficiently run by small number of staff. Guests were left along which we... More

Was this review helpful? Yes 1
Steve C, General Manager at No. 5 Maddox Street, responded to this review

Thank you chacolato, I’m so glad to hear that you enjoyed your stay at Maddox street; we really appreciate getting detailed feedback to help us keep our standards exceptional. 
 Our REN product is a conditioning shampoo, and as REN is such fantastic quality we feel that having the one combined product is just as good, and reduces wastage as... More

Melbourne, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 21, 2013

My stay at No5 Maddox was nothing but perfect. Travelling alone I wanted a location in the hustle and bustle and where I knew it would be still busy at night so I could safely still explore the streets and get a great meal outside. No 5 Maddox meet all this and more. Relaxing in the lounge with a basket... More

Was this review helpful? Yes 2
Steve C, General Manager at No. 5 Maddox Street, responded to this review

Thank you 4Sorellas, I’m delighted to hear that you found everything so well suited to your needs. We very much look forward to seeing you again soon. More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 15, 2013

If you can afford it, stay at this hotel. Everything is perfect. Fully equipped kitchen, relaxing living room, comfortable bedroom (except the pillow was way too fluffy and too flat when the air escapes), hot shower, fast Internet but not free (highly recommend offering complimentary internet how ever booked). The only downside is that the duplex is located on the... More

Was this review helpful? Yes
Steve C, General Manager at No. 5 Maddox Street, responded to this review

Thank you itsudemodokodemo, I’m glad you enjoyed your stay and made excellent use of the kitchen. As we don’t have a lift we ensure that our staff are on hand 24-hours a day to assist with carrying bags, luggage, and anything else that will help with the stairs. But I am glad to hear that you would choose to stay... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 16, 2013

Stayed here with two young kids. Worked brilliantly, great two bed suite with enough space. Brilliant location. Easy access to regents street. Staff friendly and helpful w kids. Beds were v comfy and kids v happy. We would stay again. Lack of lift a slight chore on 5th floor but only a minor pain. Lack of free internet was my... More

Was this review helpful? Yes
Steve C, General Manager at No. 5 Maddox Street, responded to this review

Thank you Liam Q, I’m delighted that you and your family had a fantastic stay and would visit us again. We hope to welcome you back soon. More

Owners: What's your side of the story?
If you own or manage No. 5 Maddox Street, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in London with
any amenities

Been to No. 5 Maddox Street? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about No. 5 Maddox Street

Address: 5 Maddox Street | Mayfair, London W1S 2QD, England
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — No. 5 Maddox Street 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Tablet Hotels, Orbitz, LondonMarketing.com, Tingo, Priceline, TripOnline SA, MrandMrsSmith, BookingOdigeoWL, Agoda, Venere and Otel so you can book your No. 5 Maddox Street reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
No. 5 Maddox Street Hotel London
No. 5 Maddox Street London, England

23 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Dining (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (3)
Viewed
Other (1)

Amenities

Fitness Center with Gym / Workout Room Kitchenette Room Service Suites
Hotel Style
#254 Luxury Hotel in London
Hotel Class
Official Description (provided by the hotel)
No.5 Maddox Street offers a stylish hotel alternative for modern travellers, located discreetly in Mayfair, within easy reach of Bond Street, Soho, Park Lane and Piccadilly. The unmarked doorway leads up to 12 sleek, comfortable, light-filled suites, each with one, two or three bedrooms and private kitchen facilities. The big picture: space, freedom and privacy in one of London’s most prestigious locations, plus a 24-hour concierge service that competes with those of London’s top hotels. ... more   less 
Number of rooms
12

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer