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No. 5 Maddox Street

#224 of 1,052 Hotels in London
Certificate of Excellence
5 Maddox Street | Mayfair, London W1S 2QD, England
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No. 5 Maddox Street
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No. 5 Maddox Street
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96 Reviews from our TripAdvisor Community

Traveler rating
    52
    26
    9
    4
    5
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16
33
9
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oulu
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our second stay and another time thus hotel didn't disappoint us! Everything worked and with a very pleasant, sophisticated style. Beatifully, with a dedicated taste decorated rooms, everything available we could imagine to make our stay the pleasant one. Room was quiet and every day after we returned perfectly cleaned and arranged.

Was this review helpful? Yes 1
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Dear BigFlavorsPls, Thank you so much for providing feedback on your recent stay with us. We are so happy to hear that you loved our 'sophisticated style' and our 'tastefully decorated' Suites. We are always happy to have guests return year after year and who call us their London home away from home. We hope that you have a lovely... More 

Senior Contributor
36 reviews 36 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Went with BF for a long weekend. Was greeted by very helpful staff and complimentary fruits and chocolate in our room. Super comfy bed in a very small but functional bedroom. Never heard a sound from neighbors or traffic although this hotel is basically on Regent Street. Had the smallest suite but it quite met our expectations and requirements. The... More 

Was this review helpful? Yes 1
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Dear TStackel, Thank you for choosing No 5 Maddox Street for your recent stay in London and for your lovely comments about our 'helpful staff', 'super comfy bed', and quiet Suites. We try our very best to impress each and every guest and are so happy that you enjoyed your stay with us. We hope to welcome you back sometime... More 

Glasgow
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 20, 2015

When I arrived In Maddox Street I really wasn't sure where No 5 was! It wasn't immediately obvious...Then I noticed the door, with the planters at each side. This is where I wanted to be. It was late and when we went through the door there was a security guard that directed us upstairs to the reception. It didn't really... More 

Was this review helpful? Yes 2
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Dear Susan H, Thank you for choosing No 5 Maddox Street for your stay in London and we are happy to hear that you enjoyed your stay and liked our staff and 'spacious' Suites. You are correct- our One Bedroom Deluxe Suites, Two Bedroom Suites and Three Bedroom Bartlett Suite all come with terraces, gardens or balconies so do choose... More 

Brighton, United Kingdom
Top Contributor
53 reviews 53 reviews
42 hotel reviews
166 helpful votes 166 helpful votes
4 of 5 stars Reviewed April 20, 2015

We are just back from a very nice two-night weekend stay at No.5 Maddox and it was really great for our family group – 2 adults and a 2 year old. This place though is all about the location – it is literally 10 paces off Regent Street. In case you hadn’t realized the location means there are a vast... More 

Was this review helpful? Yes 2
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Dear Peagreen98, Thank you for choosing No 5 Maddox Street for your recent stay in London and for your lovely feedback. We are happy to hear that you enjoyed our 'great location', 'lovely staff'' and 'fast WiFi'. I will look into the issues described abut the windows in your Suite and ensure that this is fixed for your next visit.... More 

Hemel Hempstead, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 28, 2015

Had a late lunch here - veggie for me. Tofu steaks in an amazing sauce with what was meant to be coconut rice ( dubious ) atmosphere nice and staff very attentive - try it !! The chef special ( chicken dish ) was nice too apparently.

Was this review helpful? Yes 1
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Dear Woodycakes, Thank you for your feedback regarding Patara Thai Restaurant on our ground floor. I will pass your feedback on to them. We hope to welcome you back soon. Best Regards, Ryan Green General Manager More 

Ireland
Top Contributor
64 reviews 64 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 26, 2015

Stayed here for one night mid week and found No.5 to be a great alternative to a hotel. We've stayed in serviced apartments in the city before, but this is a standout because of the fantastic location Don't come here is you're looking for a bustling hotel atmosphere--there's only 12 apartments in the place no lift and the lobby is... More 

Was this review helpful? Yes 1
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Dear Eatallover, Thank you so much for your kind review. We are happy to hear that you thought we were a 'great alternative to a hotel' and that we had a 'fantastic location'. The Suite that you stayed in was a One Bedroom Executive so there is a double bed in there however the One Bedroom Superior Suites and One... More 

London, United Kingdom
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 25, 2015

I have been using this Aparthotel for about 10 years and it really is a consistently clean ,organised and spacious west end based and I would choose it every time over the standard sized mayfair hotel box room . suites are well laid out with a sitting area and well kitted bathroom and bedroom . In terms of location it... More 

Was this review helpful? Yes 1
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Dear Richard, Thank you so much for your feedback about your years of staying with us. We are so happy to hear that you not only like the hotel but have been coming back year after year. We are proud to have so many guests return and say that they always stay with us every time they are in London.... More 

San Francisco, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 16, 2015

We recently spent five nights at No. 5 Maddox with our college age son on a visit to London. The hotel is better than advertised! Our 2 bedroom suite was elegant and spotless and provided us with lots of room to get over jet lag. The staff was knowledgeable and courteous and we definitely felt pampered as in any 5... More 

Was this review helpful? Yes 2
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Hi Julie, Thank you for choosing No 5 Maddox Street on your recent stay in London and for leaving such a lovely review. We are very happy to hear that you enjoyed our 'spotless' suites and 'knowledgeable' staff and that you felt pampered yet had the independence and privacy that we try so hard to achieve. We look forward to... More 

Brighton and Hove, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 27, 2015

My husband I stayed at the hotel for my birthday earlier this week. Upon arrival we were met by Ryan the hotel GM and he was absolutely lovely. He welcomed us to the hotel and advised us that we had been lucky enough to get an upgrade, he wasn't wrong we were EXTREMELY luckily to upgraded to the Bartlett Suite.... More 

Was this review helpful? Yes 1
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Hi Leanne, Thank you so much for your lovely review. We are so happy that we could help make your birthday extra special and I am happy to hear that you enjoyed our outdoor terrace and excellent location. We hope to see you again on your next trip to London! Best Regards, Ryan Green General Manager More 

Cascais, Portugal
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 23, 2015

We staied at the N.º5 Maddox suites, in London, last week. A very peasent experience. It's very weel equiped and decorated and the location couldn't be better. The service was excelent, allways very atencious.

Was this review helpful? Yes 2
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Hi Mr Baganha, Thank you so much for taking the time to provide feedback. We are delighted that you had such a good stay with us and we are especially happy that you liked our staff and service as we pride ourselves on having high quality, personable Concierges on hand to solve any issue and provide excellent recommendations for all... More 

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