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All 1,074 London hotels

No. 5 Maddox Street

4.5 of 5 Hotel   |   5 Maddox Street | Mayfair, London W1S 2QD, England (Mayfair / St James's / Piccadilly / Green Park )
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No. 5 Maddox Street
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Ranked #387 of 1,074 hotels in London
A recent review
5 of 5 stars reviewed 1 week ago
LeightonBuzzard New York City, New York
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  • Reviews (75)
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75 people have reviewed this hotel

Traveler rating
    38
    19
    9
    4
    5
See reviews for
11
24
9
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Bet you're wondering how that's possible. Well, PRIOR to staying at No. 5 Maddox Street for 7 nights, we would stay in a nice hotel in a less-central London location. Although that not-central hotel was cheaper, it's location meant we were dependent on LT for getting us back and forth from our hotel to places we wanted to visit, and... More

Was this review helpful? Yes 1
San Francisco, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

5 Maddox is a great find for business travelers in Mayfair. You get a spacious 1 bedroom suite with a stocked kitchen for less than a name brand hotel room. The only downside us a 5 floor walk up as there is no elevator. The staff is great as well - they happily printed multiple copies of a document for... More

Was this review helpful? Yes 2
Newcastle-under-Lyme
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed August 7, 2014

A sign outside would help people find this property! Strange layout, no lobby as such. Friendly staff, who showed us to a pleasant suite. Clean and modern, plenty of room, except in the bedroom (with the bed being small for two people). The tariff for anything from the fridge is sky-high! No hot water in the shower, only lukewarm ,... More

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Sydney Australia
Contributor
20 reviews 20 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 19, 2014

Overall, I give 5 Maddox Street a middling review. It is not cheap but you pay for a brilliant location in the middle of West End shopping and close to Oxford St tube, with a more than discreet entrance. Staff (led by Steve who is a proud New Zealander ie not an Australian) do their best in all respects and... More

Was this review helpful? Yes 1
Steve C, General Manager at No. 5 Maddox Street, responded to this review

Thank you for your Feedback ExLawyer, and for your kind words regarding our staff. Once again I apologise for the noise disturbance, though it’s good to hear that you felt we made some resolve. I’m glad that overall you felt comfortable in your suite; we do work to update the rooms as often as possible, and will certainly look into... More

Hamburg, Germany
1 review
3 of 5 stars Reviewed June 25, 2014

There's absolutely nothing wrong with the place. It's an interesting concept, serviced apartments at a great location. And that's about it. The enterieur is nothing special: average decor, furniture a little past it's prime. Service: average. Nothing particularly wrong with it, but certainly don't go out of their way to be helpful or even kind. Price: massively overrated for the... More

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Steve C, General Manager at No. 5 Maddox Street, responded to this review

Thank you for your feedback metropolitanDE, I am glad that you enjoyed the location, although naturally it is disappointing to learn that we did not exceed expectations in other respects. We pay careful attention to the maintenance of interiors and in providing a high level of service, and so I will follow up on the comments you have made. I... More

Surfers Paradise, Australia
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 2, 2014

Went back to this place after some time. Still the best service apartment in London. Well done guys, keep up the great work! Team of staff was very helpful and honest. Sooner or later will be hard to get a room here due to excellent reviews.

Was this review helpful? Yes 2
Steve C, General Manager at No. 5 Maddox Street, responded to this review

Thank you Erzyyy, I am absolutely delighted to read another fantastic review from you, and we really look forward to welcoming you again soon. More

Dubai, United Arab Emirates
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed May 15, 2014

No 5 is fronted by a slick (you almost miss it!) front door and thats about it as far as the entrance goes. The hotel feels more like a slick apartment building instead of a hotel. Your "room" consists of a spacious lounge with fire place, kitchen, bathroom, and separate bedroom, with balcony if you request it. Here, you can... More

Was this review helpful? Yes 2
Steve C, General Manager at No. 5 Maddox Street, responded to this review

Thank you EdanaSchul, I’m so glad to hear you enjoyed your stay, and thank you for such a detailed and positive review. It’s great to know you would recommend us, and we really look forward to welcoming you back soon. More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 5, 2014

My wife and I stayed at Number 5 Maddox during a recent stop over in London. Excellent location, very helpful staff, and lovely apartment. Some nice little touches such as quality shower products and organic milk for tea and coffee. My only grumble would be that wireless internet is not free, i do not expect to pay for internet connectivity... More

Was this review helpful? Yes 2
Steve C, General Manager at No. 5 Maddox Street, responded to this review

Thank You Nick_Mak_27, I’m delighted to hear that you enjoyed your stay with us and we look forward to welcoming you back soon. More

Caserta, Italy
Top Contributor
134 reviews 134 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed April 10, 2014

Super nice flat at the centre of London! The location is very nice as you stay near everything. The flat is super! Nice and comfortable bed, nice view, nice kitchen..everything is nice there! I really like it.

Was this review helpful? Yes 2
Steve C, General Manager at No. 5 Maddox Street, responded to this review

Thank you for your kind words Luisaris, I’m so pleased that you found everything to your liking and I hope to welcome you back soon. More

White Rock, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 8, 2014

Review for no. 5 Maddox street Superior suite #10 Pros: -Location is very well situated, close to all the (shopping) action. -Suite layout is fantastic. -Well equipped kitchen, wonderfully appointed. Welcomimg tray a very nice gesture to start guest off on the right foot. -Property professionally and efficiently run by small number of staff. Guests were left along which we... More

Was this review helpful? Yes 1
Steve C, General Manager at No. 5 Maddox Street, responded to this review

Thank you chacolato, I’m so glad to hear that you enjoyed your stay at Maddox street; we really appreciate getting detailed feedback to help us keep our standards exceptional. 
 Our REN product is a conditioning shampoo, and as REN is such fantastic quality we feel that having the one combined product is just as good, and reduces wastage as... More

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Additional Information about No. 5 Maddox Street

Address: 5 Maddox Street | Mayfair, London W1S 2QD, England
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — No. 5 Maddox Street 4.5*
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Also Known As:
No. 5 Maddox Street Hotel London
No. 5 Maddox Street London, England

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Amenities

Fitness Center with Gym / Workout Room Kitchenette Room Service Suites
Hotel Style
#253 Luxury Hotel in London
Hotel Class
Official Description (provided by the hotel)
No.5 Maddox Street offers a stylish hotel alternative for modern travellers, located discreetly in Mayfair, within easy reach of Bond Street, Soho, Park Lane and Piccadilly. The unmarked doorway leads up to 12 sleek, comfortable, light-filled suites, each with one, two or three bedrooms and private kitchen facilities. The big picture: space, freedom and privacy in one of London’s most prestigious locations, plus a 24-hour concierge service that competes with those of London’s top hotels. ... more   less 
Number of rooms
12

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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