Had such an incredible experience. The Suite is ENORMOUS- literally like a mini apartment, with large bedroom, walk in closet, large main bathroom with a lovely tub and another toilet, a kitchen, a very large living room and a conference room. The bedroom and living room each had a flat screen tv, there was temperature control for each 'section', a... More

We stayed here on HHonors points in an Executive Room on a 20+ floor with gorgeous rooms over central London. Apart from the convenient location and comfortable room the thing we liked most was the Executive Lounge with Hyde Park views: the different buffets offered nicely presented high quality food and drinks and lounge staff were ever present and attentive.

I usually stay at this hotel when visiting London. It is so convenient for the shops and the Albert Hall...however, so are ather hotels in the area, but the service I receive here always brings me back. Perhaps i am fortunate, but we have always been allocated very good rooms. The staff without exception have been pleasant and helpful, and... More

Nice room, good hotel, good service. Only downfall is that staff don't really speak English. My husband had food poisoning whilst we were on holiday and it was difficult communicating with the staff on this night shift. Betty our cleaner was very thorough and we enjoyed our stay. We usually stay at the Sheraton Park Tower (which we love) but... More

Despite visiting the restaurants many times over the years, I had never stayed at the hotel before and had been told it was a bit tired. But we had a party to go to nearby so thought we'd try it. Now I'm no big shot, but was a little surprised that upon arrival o one opened the door of the... More

the staff are remarkably warm and nice for such a high profile hotel. I thoroughly enjoyed my stay at this hotel right in the heart of London

This is one of the strangest hotel experiences I have ever had in a chain as established as the Hilton. Some of the staff were excellent and some were awful, the same could be said about the rooms. I was unfortunately placed in an older room with the worst mattress I have ever slept on and temperature controls which were... More

One of the best managed hotels in London, whose top management pays attention to every detail to ensure the guests comfort and pleasure. The enitre staff is well motivated with good and pleasant attitude. Spacious rooms that have very recently been renovated. Clean comfortable and quite rooms. I have stayed at the Hilton on Park Lane 47 times during the... More

My wife and I have stayed at the Park Lane Hilton numerous times. We are impressed how every team member works together to deliver quality service. The dining room staff hustles, the executive club room staff is friendly and accommodating, and the rooms are always spotless.