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London Hilton on Park Lane

#239 of 1,050 Hotels in London
Certificate of Excellence
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22 Park Lane, London W1K 1BE, England
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London Hilton on Park Lane
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London Hilton on Park Lane
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1,682 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orebro
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Got a four night stay at Hilton on Park Lane (and tickets to Chelsea Flower Show) as a birthday gift from my boyfriend. He couldn't have picked a better hotel! We were upgraded on arrival and shortly after arriving to our room a complementary plate with fruit and some pastry were given to us. We've read great things about the... More 

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What a wonderful experience from start to finish! I planned an engagement surprise and booked a room online. Because checkout was at 3pm I emailed in advance to check about luggage storage. I received a reply very quickly advising this would be fine. We arrived at the hotel yesterday, and were awesruck by the sheer scale and grandness of the... More 

Was this review helpful? Yes 1
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Dave G, Thank you very much for sharing your recent experience with us. I am very pleased that you chose to stay with us on this special occasion, and I would like to congratulate you and your new fiancee for the wonderful news! It is great to read that you were looked after by our staff prior to your... More 

Sydney, Australia
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I treated myself to an Executive Floor room for the final night of my trip and it was perfect. I was allowed to check in early which was a huge help, and to views across Hyde Park were stunning. The Executive Lounge was great. I loved the cushioned window seat running the length of the window in my room. It... More 

Was this review helpful? Yes 1
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Rays-Cause, I am very pleased to hear that you had a great stay with us at the final leg of your trip. It is wonderful to read that our Front Desk were most accommodating in providing you with a room early as they had the availability, and that you were able to make the most of the Executive Lounge... More 

Opio, France
Top Contributor
83 reviews 83 reviews
10 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was several decades ago a truly flashy hotel. The press discovered that you could photograph the Queen in her back garden and that became a scandal and was stopped by the authorities. The James Bond bar on the top floor was the place to be seen and enjoy the views. In my view the hotel has lost much of... More 

Was this review helpful? Yes 1
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Frank O, Thank you for your recent review. I am sorry to learn that you felt that the hotel has lost much of its glamour in the past few decades, however, I am happy that you felt that the service was up to standard. We hope that this will not stop you from returning to the London Hilton on... More 

Holywell, United Kingdom
Contributor
18 reviews 18 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The more my wife and I undertake visits to the London Hilton on Park Lane, the more we want to return. Why is this?, firstly the whole process from checking -In to Departure is totally seamless and therefore there is a Hassle-Free start to your visit and an easy departure. Secondly any establishment is only as good as its staff... More 

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Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Brian R, Thank you ever so much for your excellent review in regards to your recent stay at the London Hilton on Park Lane. I am so pleased that you chose to stay with us to mark you birthday, and it does sound like the staff from every department really took great care of you! I will certainly pass... More 

Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW

we got a free up grade when we got there which was fantastic as it was new years eve what a night i will be going back there again soon we loved every minute so thank you to hilton park lane and you trip advisor

Review collected in partnership with Amoma.com

Was this review helpful? Yes
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Gary W, Thank you ever so much for your review in regards to your stay over New Years Eve. I am pleased that you chose to stay with us on this special event. We hope that you will stay with us very soon. Kind regards, Natalie Tam More 

Warwickshire UK
Top Contributor
119 reviews 119 reviews
35 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I think the value for money in this particular property was not great. The room was fine but the service was surprisingly very good, particularly at breakfast. At a large west end hotel it would be reasonable to expect that most guests would be anonymous to the staff. Nothing could be further form the truth. The staff at breakfast were... More 

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Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Tim B, I am very pleased to learn that you were very impressed with the level of service you encountered during your stay with us, especially at breakfast. I am happy that you singled out Elaine from our Podium Restaurant, and that she ensured that you were looked after very well. I will certainly pass on these great comments... More 

Boulder, Colorado
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Why stay anywhere else? The London Hilton on Park Lane is one of their flagship properties and well worth the visit. This is my third stay in as many years--the staff is friendly and attentive, facilities are impeccable, the property is conveniently located and the food and service is superb. Worth upgrading to a suite with executive lounge access. I'm... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear trooper954, I would like to thank you for sharing your recent experience with us, and I am pleased to read that you had another excellent stay in London! It is great to learn that the attentive staff and impeccable facilities are some of the reasons why you are a returning guest to the London Hilton on Park Lane, and... More 

bahrain
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is an excellent chain hotel in central London. most rooms have amazing view of the Hyde park or the Buckingham palace of London eye,good size of rooms with big windows...all kind of transportation is available nearby and the location of the hotel is convenient to most known places.

Was this review helpful? Yes
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear raniaBahrain, Thank you kindly for your great review. I am pleased to read that you thoroughly enjoyed our luxury hotel with the amazing views from your room and the fantastic location close to most major attractions. We hope that we will have the opportunity to welcome you back in the near future. Kind regards, Natalie Tam More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Very attentive service from the very beginning. This was a special visit for us and the hotel staff could not have been more accommodating. Very central location and good restaurants on site. The concierge recommendations also were perfect and we have reviewed them separately, dinner at Hakasan was great and our private tour with London Magical Tours was a real... More 

Was this review helpful? Yes
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear PippaEl, Thank you for your wonderful review! I am pleased that you chose to spend your anniversary at our hotel, and am glad that the hotel staff could not have been more accommodating! It is great that the Concierge had made the most perfect recommendations for you, they truly are experts in their field. We thank you for your... More 

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