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London Hilton on Park Lane

5.0 of 5 Hotel   |   22 Park Lane, London W1K 1BE, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #203 of 1,073 hotels in London
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 days ago
momsreview New York, NY
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1,208 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (385)
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English first
New York, NY
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We just completed a lovely week-long stay at the Hilton Park Lane. While the room itself was a bit dated and in need of an upgrade, it was spacious, bright, airy, very comfortable, clean, and had a fabulous view. As mentioned in previous reviews, you can’t beat the convenience of the excellent Park Lane location -- walking distance to both... More

Was this review helpful? Yes
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear momsreview, Thank you very much for your recent review. I am really happy to see that you have had a great stay with us, and that our concierge team in particular have provided such an excellent service. I will make sure that they are made aware of your great comments, as they pride themselves on providing such excellent service.... More

2 reviews
5 of 5 stars Reviewed 2 days ago NEW

What a wonderful stay we arrived here from a wedding in stafford stoke on Trent and have been treated like kings what an amazing stay 5 stars ! Beautiful rooms and wonderful staff ! I couldn't have asked for a more perfect stay! I'm quite new to trip advisor but I am loving the places I've been so far x

Was this review helpful? Yes
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Dianalm76, Thank you for your recent stay. I am so pleased to read that you have had such a lovely stay here with us. We will certainly be advising all of the teams of your fantastic feedback, and I thank you so much for your kind words. Thank you very much once again, and I look forward to having... More

cambridge uk
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We came to The hilton to celebrate some exam results and I had to write a review to thank the wonderful staff at the Hilton for our afternoon tea this afternoon. My daughter, suffers with a Nut allergy and the treatment and service she received to make sure she had a wonderful tea and that she felt included too was... More

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Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear unnaturallyhappy, Thank you very much for your recent stay and review. I am very happy to read that you have had such a wonderful afternoon tea here with us. In particular, you have mentioned that your daughter suffers from a nut allergy, and I am so pleased that she was able to have an excellent time as well. Thank... More

Norwich, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Visited the Hilton for 1 night during a break in London and was extremely underwhelmed by our experience. Unfortunately the room furnishing appeared tired and looked dated. The bathroom is inadequate for a hotel of this standard and seriously requires some re-tiling. Staff are quick and efficient and represent the hotel positively but I wouldn't necessarily rate them 10/10. Breakfast... More

Was this review helpful? Yes 1
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear CHENERY007, Thank you for your recent review. I am very sorry to read that your time with us was not as enjoyable as you had hoped. If I could please ask you to contact me at david.gerrard@hilton.com with further details about your name and dates of stay, I would very much appreciate it. Thank you very much once again,... More

Chatham, United Kingdom
Contributor
20 reviews 20 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

me and my wife had a nice time the food was 1st class the service was very good the price was very good highly recomended this is a very high class venue easy to get to the scones are very good the sandwichs 1st class and so was the cakes

Was this review helpful? Yes
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear richard b, Thank you very much for your recent review. I am very happy to read that you have had such a nice time at our Afternoon Tea. We pride ourselves on providing an excellent service, and I am so pleased that you have had such an afternoon. Thank you very much once again, and I look forward to... More

Banbury, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for a business award ceremony The room was very spacious and lovely although there was some confusion when booking in as we were in a large group but eventually it was resolved. The function room was fabulous and the food was fantastic

Was this review helpful? Yes
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear spacedchick, Thank you very much for your review. I am so pleased to read that you had a great time at one of our events. So that I can best follow up with our teams, if you could contact me at david.gerrard@hilton.com to advise which event you attended, I would very much appreciate it. Thank you very much once... More

delhi
1 review
4 of 5 stars Reviewed 5 days ago NEW

AN experience in its own kind. very courteous staff, with true hospitality service. The chef made special Indian food with only veggies on request which was really good. Hilton made my stay very memorable.

Was this review helpful? Yes
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear renunayyar, Thank you very much for your recent comments. I am so pleased to read that our chef has done such a good job and made sure that you had an excellent meal here with us. We pride ourselves on providing excellent service, and I am so glad that our team has exceeded your expectations. Thank you very much... More

Poole
Top Contributor
53 reviews 53 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Positives: Good Location. Handy (but expensive) parking. Nice friendly and efficient check-in and doorman. Lovely room - ok size including extra bed, with modern bathroom. Fantastic view from room - 24th floor gave view over Green Park, Buckingham Palace etc. Great meal, service and view at Galvin's (inc Birthday brownie, thank you). Needs improvement: Executive lounge - went there for... More

Was this review helpful? Yes 1
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear shentodj, Thank you very much for your recent review. I am very pleased to read that overall you have had an enjoyable stay with us here at the London Hilton on Park Lane. That being said, I can appreciate what you have said regarding the Executive Lounge section. I will certainly be raising this with the appropriate teams to... More

Senior Contributor
29 reviews 29 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Wow, what an amazing, lovely, scrumptious, delicious afternoon tea. From the moment we arrived, it was pure luxury. The smell as we walked into the lobby was just amazing. I don't know if it was air freshner or what, but it smelt delicious. We arrived at the Podium Restaurant and we were early for our 2.30 pm booking but we... More

Was this review helpful? Yes
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Emma P, Thank you very much for your recent review. I am very happy to read that your afternoon tea was so fantastic. In particular, you have mentioned that despite your suffering from a nut allergy, our team has still ensured a fantastic afternoon. I am so pleased to hear this, and I will certainly be speaking to the... More

New Delhi, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Being a regular visitor to London, have stayed in many hotels in London including quite a few Hiltons. But this one is undoubtedly the best hotel I have stayed in, in this city. London is notorious for its tiny cupboard sized rooms, but the rooms here are really spacious and nicely done up. The staff at the reception are very... More

Was this review helpful? Yes 1
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Tzell, Thank you very much for your recent review. I am thrilled to read about what a lovely stay that you have had here with us at the London Hilton on Park Lane. You have mentioned the Reception team in particular, and they could not be happier after reading your great review. I personally went and congratulated them on... More

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Additional Information about London Hilton on Park Lane

Address: 22 Park Lane, London W1K 1BE, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — London Hilton on Park Lane 5*
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Also Known As:
London Hilton On Park Lane Hotel London
Hilton Hotel London
Hilton International London
Hilton London
Hilton Park Lane
London Hilton On Park Lane England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#8 Green Hotel in London #109 Romantic Hotel in London #149 Luxury Hotel in London #175 Family Hotel in London #183 Business Hotel in London
Hotel Class
Official Description (provided by the hotel)
In the heart of Mayfair, the London Hilton on Park Lane is close to all that London has to offer, whether it's musicals and theatres or world famous landmarks. Soaring high above the city streets, the hotel is famed for its unparalleled five star luxury. With 453 spacious guest rooms, including 56 suites, there is something to suit every taste. Meanwhile, the five bars and restaurants remain destinations in themselves, offering something for every taste, including our Michelin-starred restaurant Galvin at Windows and trendy nightclub Whisky Mist at Zeta. ... more   less 
Number of rooms
453

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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