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All 1,073 London hotels

London Hilton on Park Lane

5.0 of 5 Hotel   |   22 Park Lane, London W1K 1BE, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #201 of 1,073 hotels in London
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
Tzell New Delhi, India
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1,198 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (383)
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New Delhi, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Being a regular visitor to London, have stayed in many hotels in London including quite a few Hiltons. But this one is undoubtedly the best hotel I have stayed in, in this city. London is notorious for its tiny cupboard sized rooms, but the rooms here are really spacious and nicely done up. The staff at the reception are very... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

I am writing this very belated review simply because I didn't get round to it earlier, however I feel compelled to write given the excellent service I received. My wife and I stayed at the Hilton Park Lane on the 11th of April. While we only stayed 1 night, our stay was fantastic, probably the best of our lives of... More

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Beckenham, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a lovely meal at The Hilton Park Lane in the Podium restaurant. Food was very yummy and the staff were friendly. We booked over the telephone and they had our table ready for us when we arrived. Fantastic food and service!

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Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 6 days ago NEW

I travel hundreds of nights a year for work and vacation. Two of my biggest needs of a hotel are cleanliness and customer service. Hilton London on Park Lane has both above any and all expectations. I hope I am not a high maintence traveler and I do understand the different levels of hotel categories. The Hilton London on Park... More

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Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear MGTravels2014, Thank you very much for your recent review. I am thrilled to read about the great service that our team members have provided you during your recent stay. It sounds as though every member of the team left a fantastic lasting impression, and I am so pleased that they have provided you with such an excellent experience. Thank... More

Riyadh, Saudi Arabia
Contributor
18 reviews 18 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Friendly staff.. Great hotel.. The food was amazing.. And its close to everything you want to go to in london One thing i didnt like, the website said they had babysitters and when i needed one they said they didnt have and need to arrange for one and that will take time..

Was this review helpful? Yes 1
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Nouf S, Thank you for your recent review. I am very pleased to read that overall, you have had a great stay with us here at the London Hilton on Park Lane. Babysitting services are available via a third party, which does require arrangement. We did used to be able to provide an in-house service, however at this time... More

leicetershire
Top Contributor
72 reviews 72 reviews
56 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I last visited in the 80s when working in London and was wowed by its location and the great views. With the hilton summer sale offering good rates for London I booked direct with the hotel three nights. On arrival the doorman opened the door and offered assistance with luggage. Check in was friendly and efficient. Our room on the... More

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Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear visitorLeics, Thank you for your recent review. From your comments, I can certainly appreciate that your stay experience was inconsistent. Particularly in relation to the bed and the walls, these matters will be addressed with our Housekeeping team to ensure swift resolution. I have spoken to the team on duty from during your stay, and I have the room... More

London, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Purchased a voucher for afternoon tea a few months ago and let the restaurant know via the e-booking form that we had a peanut and nut allergy that would need to be accomodated. Checked on arrival and they had a note of it. Off to a good start! From then on it just got better! The manager worked with our... More

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Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Worldtravelgal33, Thank you so much for your great review. I am so thankful to read of your tremendous experience at Podium restaurant for Afternoon Tea. Our kitchen team absolutely appreciate the complexities of having an allergy, and work very hard to ensure that everyone who comes through our doors has an enjoyable and safe experience. Your feedback will be... More

Caterham, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a fabulous afternoon tea experience at the Hilton with a very good friend to celebrate our birthdays. This is now my second visit and I'm as ure it won't be the last. Great food, sparkles and a good choice of teas.

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Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear parrye2014, Thank you very much for your recent review. I am thrilled to read that you have had such a lovely Afternoon Tea here with us for your birthdays! By all means, whenever you are planning a celebration please do think of us and we will be more than happy to have you! Yours sincerely, David Gerrard Guest Services... More

West Palm Beach, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

i have stayed at the park lane hilton six times in the past two years and each stay gets better and better. the staff is outstanding from check in to putting your luggage in the cab as you leave.where every i go at the property i am greeted and offered assistance or information. my room as usual was outstanding. the... More

Was this review helpful? Yes 1
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear john a, Thank you very much for your recent review. I am so happy to read that your recent stay with us was so well enjoyed. You have mentioned multiple members of our hotel team, including Elaine in our Podium Restaurant, Darren from our Doormen team, and Thomas from our reception desk. We will make sure that these team... More

Montreal
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I hold Diamond status at Hilton, and stay at many Hilton properties around the world. The Park Lane property in London was somewhat disappointing: room rates are significantly more than typical Hiltons, yet the standard of service fell short of what is expected at this price point. The plus point of this hotel is the view - it is very... More

Was this review helpful? Yes 2
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear panaguy, Thank you very much for your recent review. First and foremost, I must sincerely apologise that your stay was not a perfect one, particularly as one of our elite Hilton Honors Diamond guests. As a Diamond member you know better than anyone the level of service and quality that you can expect while staying with Hilton, and I... More

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Additional Information about London Hilton on Park Lane

Address: 22 Park Lane, London W1K 1BE, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — London Hilton on Park Lane 5*
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Also Known As:
London Hilton On Park Lane Hotel London
Hilton Hotel London
Hilton International London
Hilton London
Hilton Park Lane
London Hilton On Park Lane England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#8 Green Hotel in London #111 Romantic Hotel in London #147 Luxury Hotel in London #175 Family Hotel in London #183 Business Hotel in London
Hotel Class
Official Description (provided by the hotel)
In the heart of Mayfair, the London Hilton on Park Lane is close to all that London has to offer, whether it's musicals and theatres or world famous landmarks. Soaring high above the city streets, the hotel is famed for its unparalleled five star luxury. With 453 spacious guest rooms, including 56 suites, there is something to suit every taste. Meanwhile, the five bars and restaurants remain destinations in themselves, offering something for every taste, including our Michelin-starred restaurant Galvin at Windows and trendy nightclub Whisky Mist at Zeta. ... more   less 
Number of rooms
453

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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