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London Hilton on Park Lane

#232 of 1,050 Hotels in London
Certificate of Excellence
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22 Park Lane, London W1K 1BE, England
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London Hilton on Park Lane
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London Hilton on Park Lane
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1,690 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We visited The Hilton with our boys aged 10 and 13. We did a lot of research to find a suitable place to go with the kids for afternoon tea. Having found some 2 for 1 vouchers this seemed like a good choice. Sevice was good. Selection of sandwiches was ok. Cakes were nice and the scones were good. I... More 

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Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear cookbud, I would like to thank you very much for your review in regards to your recent afternoon tea experience. I am sorry to read that you found the afternoon tea just satisfactory and that you would have not found it value for money, if you had not used your vouchers. We really do appreciate your constructive feedback, as... More 

Ljubljana, Slovenia
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Location is superb, if you have time to walk in Hyde Park, to make shoping in Harrods, enjoy the museums.... We had conference there, not enough time this time, nice conference facilities with very good catering. Nice and friendly service, small but clean rooms,friendly reception and excellent concierge, I had the view to the City , Big Ben , I... More 

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Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Andrej B, I would like to thank you for taking the time to share your recent experience. I am pleased that you enjoyed every aspect of our hotel, from the service you received to the great views from the room. I am also happy that you were able to take advantage of the hotel's superb location. We hope that... More 

Santa Clara, California
1 review
5 of 5 stars Reviewed 3 days ago NEW credit card Amex Card Member Review

First class hotel. Great central location. Staff very responsible and cordial. The room was European-style, small but very comfortable. Had a lovely view of Hyde Park. Easy to book London tours right at the concierge desk.

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Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Jeffrey M, I am very pleased that you had a great stay at the London Hilton on Park Lane, and that you rate us so highly. I am happy that you found the staff responsible and cordial, and that the room was very comfortable. We hope to see you again in the near future. Kind regards, Natalie Tam More 

Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is an expensive property for the area and its age but it is well worth it. Great service from the staff and they are very flexible. The exercise facility is nice, the food is very good and the bars have a nice touch. Walking distance to many places.

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Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear rocdarcy, I am very happy to hear that you had an enjoyable stay with us at the London Hilton on Park Lane, although the prices were high. I am pleased that you found the staff attentive and flexible, and that you enjoyed the gym and our outlets. We hope to see you again in the near future. Kind regards,... More 

Leicestershire, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 days ago NEW

Our room was on the 17th floor, overlooking Hyde park and miles beyond. I particularly liked the cushion along the window, allowing us to sit and enjoy the amazing views. We also had breakfast both mornings, the first morning breakfast was amazing, I couldn't wait to go down for breakfast the second morning but I was very disappointed, some of... More 

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Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear 213gizemk, I am very pleased that you enjoyed your stay with us at the London Hilton on Park Lane. I am happy that you found your room on the 17th floor very comfortable, and that you were able to make the most of the window cushion and take in the breathtaking views. Although I am also happy that you... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Perfect service. I was for three days in this hotel everything in one word "fantastic " friendly staff. The breakfast was delicious. 100% recommend .don't hesitate ,u will have a pleasant experience. The service is 6 stars or even more.

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Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Alina D, I am very pleased that you had the perfect stay with us, and that we exceeded your expectations. It is wonderful to hear that you highly commend the level of service, and even rate it 6 stars or more, which is greatly appreciated. We do hope that you will consider staying with us again in the near... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

After a trans Atlantic cruise from Tampa FL we spent 3 1/2 days in this extremely pleasant hotel. Everyone was most outgoing and were very helpful in answering .questions, etc. The room was on the 17 floor with a view of Hyde Park and the traffic circle. Had dinner the first night at Trader Vic's and the portions were more... More 

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Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear taxpro2015, I am very pleased that you had a wonderful stay with us at the London Hilton on Park Lane, and that the staff were able to assist you well with your queries. I am happy that you enjoyed your room with the view, and that you were impressed with the food quantity served at our Trader Vics Restaurant.... More 

Orebro
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Got a four night stay at Hilton on Park Lane (and tickets to Chelsea Flower Show) as a birthday gift from my boyfriend. He couldn't have picked a better hotel! We were upgraded on arrival and shortly after arriving to our room a complementary plate with fruit and some pastry were given to us. We've read great things about the... More 

Was this review helpful? Yes 1
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Julia C, I would like to thank you for taking the time to write your wonderful review. I am pleased that your boyfriend had chosen our hotel for this special occasion, and I wish you a happy belated birthday! It is great to hear that you enjoyed the welcome amenities in the room, and that you were impressed with... More 

New York, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

my wife and I enjoyed a truly 5 star experience at the Hilton Park Lane with an awesome room accompanied with attentive service. Although a large hotel, the staff made our short stay feel quite personal. The executive lounge has wonderful snacks and is a great amenity.

Review collected in partnership with Hilton Hotels & Resorts

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Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Conor O, Thank you for sharing your recent experience with us. I am pleased that you truly had the 5 star experience at the London Hilton on Park Lane, and that the staff went the extra mile to ensure that you received the most attentive and personal service. I am also happy that you found the Executive Lounge wonderful.... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

What a wonderful experience from start to finish! I planned an engagement surprise and booked a room online. Because checkout was at 3pm I emailed in advance to check about luggage storage. I received a reply very quickly advising this would be fine. We arrived at the hotel yesterday, and were awesruck by the sheer scale and grandness of the... More 

Was this review helpful? Yes 1
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Dave G, Thank you very much for sharing your recent experience with us. I am very pleased that you chose to stay with us on this special occasion, and I would like to congratulate you and your new fiancee for the wonderful news! It is great to read that you were looked after by our staff prior to your... More 

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