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London Hilton on Park Lane

5.0 of 5 Hotel   |   22 Park Lane, London W1K 1BE, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #213 of 1,054 Hotels in London
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
Jan W Howden, United Kingdom
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1,245 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Howden, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed for 2 nights when we went to the Radio2 Festival in a day. Hotel is well located for Hyde Park. Very clean. Staff very welcoming. The room was a good size and the bathroom was very clean. However, both mornings we were woken by drilling and banging before 8 am. Not sure if there are renovations going on. Also,... More

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Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for about ten days, and the location is brilliant. My wife and I stayed in a King Executive room that was quite comfortable. The package included access to the Executive Lounge on the first floor. The extra tariff proved well worth it, as we enjoyed a very satisfactory breakfast there each morning, and drinks and snacks most evenings.... More

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Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Ken B, Thank you very much for your recent review. I am very pleased to read that your recent stay at the London Hilton on Park Lane was almost perfect, and that the room and service received were to your liking. That being said, I can certainly appreciate what you have said regarding the wifi and the housekeeping for... More

Rochdale, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

A hotel visited many times in the past eight years. Good service from reception area to restaurants and rooms. Exec Rooms quite spacious and kept clean and staff consistently courteous and welcoming. On the occasion of this visit had to return an evening meal in the Podium Restaurant (Battered cod like concrete and fish, when the postmortem found it, dry... More

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Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear DanC768, Thank you for your recent stay. I am very pleased to read that you have enjoyed our property on many occasions over the past 8 years, and that the service and room product received have been so to your liking. That being said, I must apologise, both for the fact that your first meal was not to the... More

Windsor, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

My room was at the end of the corridor, there is a service lift outside my door which was being used at 7.30am onwards by hotel staff, I believe it must of been the transportation of trolleys/goods. The noise was so loud like someone banging on my door, this subsequently woke me up & ruined my well needed sleep. I... More

Review collected in partnership with Hilton Hotels & Resorts

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Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Iftakhar, Thank you for your recent review. I have reached out to you via e-mail regarding this matter, and I do hope to hear from you in the future for us to fully resolve this matter. I thank you again for your feedback, and I look forward to having you with us again. Yours sincerely, David Gerrard Guest Services... More

Senior Contributor
32 reviews 32 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have been there many times for business and always enjoyed it! This time I came with the family and took 2 connected rooms and the service and room quality was fantastic! Up to their high standards... I also would like they could get me scone with jam at 09:30PM and my wife was delighted... Thanks for that!

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Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Serge B, Thank you very much for your recent stay. I am very happy to read that your stay was an excellent one, and that the room quality was everything that you could have hoped for and more. You have mentioned getting a scone with jam in the later evening, and by all means, we are always more than... More

1 review
5 of 5 stars Reviewed 5 days ago NEW

Had occasion to spend 3 nights , Mon to Wed last week , at the London Hilton Park Lane.The occasion was a special birthday for my wife, with a low key approach on our part. On booking in, "good dectective work" by your reservation staff member , Jochem established the special element of the visit on our part,wished us well... More

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Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Nuala H, Thank you very much for your recent review. I am very hapyp indeed to read abotu the great stay that you have had with us, particularly in relation to the excellent service that my colleague Jochem has provided. It sounds like he has provided excellent service throughout, and this is something that I will make sure that... More

London
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Hilton on Park Lane is a great place to stay. It's very conveniently located, the staff are all professional and friendly, and our room was comfortable with a great view of the city. Breakfast was very nice, although it's a shame that the omelette man's only there at weekends! But a great choice of food in a pleasant setting.... More

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Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear y_alison, Thank you very much for your recent stay. I am very pleased to read that overall, you have had a great stay with us. Regarding your comment of the lack of hooks in the bathroom: if I could please ask you to contact me at david.gerrard@hilton.com with your name and date of stay, and I can look into... More

Knutsford, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Stayed for a birthday weekend away ( whilst attending Proms in the Park - VIP ). Mentioned that it was my birthday treat but didn't expect what happened. Amgad was amazing!!! There wasn't a room available when we checked in so he organised two glasses of champagne to say Happy Birthday, then he whisked us off to the Executive Lounge.... More

Was this review helpful? Yes 1
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear DintleWintles, Thank you very much for your recent stay and review. I am thrilled to read that Amgad has left such a positive impression during your stay, and I will make sure that he is recognised at our upcoming Team Member Recognition day. Thank you so much once again for your great comments, and I look forward to having... More

Singapore
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

There is no doubt that the location of the London Hilton on Park Lane is as good as it gets in this wonderful city. The Tube is only five minutes away and buses are plentiful; Hyde Park is across the street; Piccadilly and Oxford Street are more or less equidistant - and easily walkable - from the hotel; Green Park,... More

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Hilton_ParkLane, Manager at London Hilton on Park Lane, responded to this review

Dear KGRLaCroix, Thank you for your recent thorough and constructive feedback. I am very sorry to read that overall, your stay has not been to the standard that we pride ourselves on providing at the London Hilton on Park Lane. I shall send you a message via TripAdvisor so that we may discuss your experience in further detail. Thank you... More

Boston, Massachusetts
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Superb location onPark Lane, mid-way between Marble Arch & Hyde Park Corner. It overlooks Hyde Park in front & top south facing floors overlook grounds of Buckingham Palace. Rooms on east side overlook Mayfair. Short walk to Bond Street. Service is excellent. Executive lounge for Hilton Honors guests is as good as it gets for breakfast (included), snacks throughout the... More

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Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Fussy-George, Thank you very much for your recent review. I am thrilled to read that overall your stay has been a most enjoyable one, and that the service you have received in particular has been excellent. Thank you very much once again, and we look forward to having you back with us again in the future. Yours sincerely, David... More

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Additional Information about London Hilton on Park Lane

Address: 22 Park Lane, London W1K 1BE, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — London Hilton on Park Lane 5*
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Also Known As:
London Hilton On Park Lane Hotel London
Hilton Hotel London
Hilton International London
Hilton London
Hilton Park Lane
London Hilton On Park Lane England

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