We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,071 London hotels »

London Hilton on Park Lane

5.0 of 5
22 Park Lane, London W1K 1BE, England
Hotel amenities
Special offer
20% off Advanced Booking
London Hilton on Park Lane
Ranked #198 of 1,071 hotels in London
4.0 of 5 stars 728 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

728 reviews from our community

What travelers say about this hotel
  • Executive Lounge(29)
  • Room service(17)
  • Great view(15)
  • Buckingham palace(12)
  • Star hotel(12)
  • Very good(10)
  • Oxford street(9)
  • Top floor(9)
  • Staff were friendly(4)
Traveler rating
    301
    205
    112
    59
    51
Only show reviews for Family (78) | Couples (273) | Business (185)
Date Rating
Chattanooga, Tennessee, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 31, 2012 NEW

Myself, my wife and our toddler daughter spent an amazing three nights at the Park Lane Hilton (mid May). At check in, Fabiola received us VERY warmly and even offered a small gift to our jet lagged (but happy) daughter!!! The room was great and we had a fabulous time in London...can't wait to plan another trip... This hotel is... More

Was this review helpful? Yes
London, United Kingdom
1 review
5 of 5 stars Reviewed May 30, 2012 NEW

Had such an incredible experience. The Suite is ENORMOUS- literally like a mini apartment, with large bedroom, walk in closet, large main bathroom with a lovely tub and another toilet, a kitchen, a very large living room and a conference room. The bedroom and living room each had a flat screen tv, there was temperature control for each 'section', a... More

Was this review helpful? Yes
Berlin, Germany
Top Contributor
132 reviews 132 reviews
Reviews in 68 cities Reviews in 68 cities
650 helpful votes 650 helpful votes
5 of 5 stars Reviewed May 30, 2012 NEW

We stayed here on HHonors points in an Executive Room on a 20+ floor with gorgeous rooms over central London. Apart from the convenient location and comfortable room the thing we liked most was the Executive Lounge with Hyde Park views: the different buffets offered nicely presented high quality food and drinks and lounge staff were ever present and attentive.

Was this review helpful? Yes
See 7 more reviews by JanBerlin for London
City, StateAberdeen, Scotland
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 29, 2012 NEW

I usually stay at this hotel when visiting London. It is so convenient for the shops and the Albert Hall...however, so are ather hotels in the area, but the service I receive here always brings me back. Perhaps i am fortunate, but we have always been allocated very good rooms. The staff without exception have been pleasant and helpful, and... More

Was this review helpful? Yes
Las Vegas, Nevada
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 29, 2012 NEW

Nice room, good hotel, good service. Only downfall is that staff don't really speak English. My husband had food poisoning whilst we were on holiday and it was difficult communicating with the staff on this night shift. Betty our cleaner was very thorough and we enjoyed our stay. We usually stay at the Sheraton Park Tower (which we love) but... More

Was this review helpful? Yes
David Gerrard, Guest Services Manager at London Hilton on Park Lane, responded to this review
May 30, 2012

Dear Madam, Thank you very much for your kind review regarding your recent stay with us at the London Hilton on Park Lane. I am very sorry to hear that your husband was not feeling well when you were on holiday, and that communicating your requests in this regard was an issue during the evenings. I do hope that he... More

Sevenoaks, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW via mobile

Despite visiting the restaurants many times over the years, I had never stayed at the hotel before and had been told it was a bit tired. But we had a party to go to nearby so thought we'd try it. Now I'm no big shot, but was a little surprised that upon arrival o one opened the door of the... More

Was this review helpful? Yes
See 3 more reviews by SquareBoy for London
David Gerrard, Guest Services Manager at London Hilton on Park Lane, responded to this review
May 30, 2012

Dear Sir, Thank you very much for your review. I am very glad that you did decide to stay with us, and that you have enjoyed your room so thoroughly. I am concerned regarding your comments pertaining to your initial arrival, and I shall be forwarding them on to the management of the relevant departments for further investigation. That being... More

lagos, nigeria
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2012 NEW

the staff are remarkably warm and nice for such a high profile hotel. I thoroughly enjoyed my stay at this hotel right in the heart of London

Was this review helpful? Yes
David Gerrard, Guest Services Manager at London Hilton on Park Lane, responded to this review
May 30, 2012

Dear Sir, Thank you very much for your review. I am delighted to hear that you have had such a nice stay with us here at the London Hilton on Park Lane. We do always aim to provide our guests with the highest standard of service and care, and I am very happy that we have met, if not exceeded,... More

Singapore
Senior Contributor
38 reviews 38 reviews
Reviews in 29 cities Reviews in 29 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 27, 2012 NEW
1
person found this review helpful

This is one of the strangest hotel experiences I have ever had in a chain as established as the Hilton. Some of the staff were excellent and some were awful, the same could be said about the rooms. I was unfortunately placed in an older room with the worst mattress I have ever slept on and temperature controls which were... More

Was this review helpful? Yes
David Gerrard, Guest Services Manager at London Hilton on Park Lane, responded to this review
May 31, 2012

Dear Sir, Thank you very much for your review. I am very sorry to hear about the concerns that you have raised regarding your recent stay. If I am not mistaken, we have been in contact since this review and have resolved the situation in a positive manner together. If I am mistaken, please do contact me at david.gerrard@hilton.com, and... More

New York City, New York
1 review
5 of 5 stars Reviewed May 22, 2012

One of the best managed hotels in London, whose top management pays attention to every detail to ensure the guests comfort and pleasure. The enitre staff is well motivated with good and pleasant attitude. Spacious rooms that have very recently been renovated. Clean comfortable and quite rooms. I have stayed at the Hilton on Park Lane 47 times during the... More

Was this review helpful? Yes
David Gerrard, Guest Services Manager at London Hilton on Park Lane, responded to this review
May 23, 2012

Dear Mr. Victory, Thank you very much for your recent stay and review. You have stayed with us on nearly fifty occasions over the past 12 years, and the team here at the London Hilton on Park Lane is more than pleased that you have had another wonderful stay. We are always striving to improve our product to suit our... More

Rockport,MA
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 16, 2012

My wife and I have stayed at the Park Lane Hilton numerous times. We are impressed how every team member works together to deliver quality service. The dining room staff hustles, the executive club room staff is friendly and accommodating, and the rooms are always spotless.

Was this review helpful? Yes
David Gerrard, Guest Services Manager at London Hilton on Park Lane, responded to this review
May 23, 2012

Dear Mr. Byrnes, Thank you very much for your recent stay and review. I am delighted to hear that you have had another relaxing and enjoyable stay with us here at the London Hilton on Park Lane. I shall certainly forward your positive feedback to the relevant departments for their hard work and dedication. It is always our pleasure to... More

Travelers who viewed London Hilton on Park Lane also viewed

The Waldorf Hilton
4 of 5 stars 1,185 Reviews
London, England
Show Prices ABS:HotelCheckRates-d193045?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hilton London Tower Bridge
4.5 of 5 stars 1,254 Reviews
London, England
Show Prices ABS:HotelCheckRates-d614236?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hotel 41
5 of 5 stars 793 Reviews
London, England
Show Prices ABS:HotelCheckRates-d188961?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 1,071 hotels in London, ranked by popularity »

Been to London Hilton on Park Lane? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about London Hilton on Park Lane

  • Hilton Hotel London
  • Hilton International London
  • Hilton London
  • Hilton Park Lane
  • London Hilton
Address: 22 Park Lane, London W1K 1BE, England
Price Range: PLN: $$$

Owners: What's your side of the story?

If you own or manage London Hilton on Park Lane, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
London Hilton on Park Lane
Show the lowest price for this hotel (from our partners)
Show Prices