Our stay at the Park Lane Hilton came as the result of bidding on Priceline. The rate I received on Priceline was more than 50% off the online rate. I was a bit concerned after reading the very mixed reviews on TA. I called the hotel a week before our visit and requested a renovated room in a quiet area... more

Room was very dark and average with wardrobe doors that came off the runners. These were never fixed despite request to do so. Bathroom only slightly better. Small window filthy. Convenient enough location if you're in that part of town but way overpriced for what you get. Didn't even get an offer of valet parking. On the plus side there's... more

Hard to beat this location. Central to everything. For England the service is passable, whatever that means? Trader Vics is actually cleaner than other reviewers have stated. Good restaurants and bars nearby. No wi-fi! more

My husband and I stayed at this hotel for two nights before a world trip we were taking, its in a great location for all the sights of down town London, everywhere is only a short subway ride. Rooms are very nice with all you need for your stay, restaurant has a dress code on an evening however restaurants out... more

Good service, decent place, good location. The dress code in the first class restaurant top floor ... yes, I appreciate that. Still went to the pub like steak house ground floor with my teenage daughter wearing sport shoes. more

I managed to get a deal for a Sunday night, through Last Minute. I`m not suprised this Hotel is now offering deals all the time both for the hotel and for its` Spa. It is well past it`s sell by date ! The place is looking very tired, food in Trader Vics was very disappointing. The Spa was the most... more

Stayed for a single night on a Sunday. Most facilities (including the panoramic bar) were closed after 10.30. Only option was the restaurant on the lower-ground floor. No bar snacks available, only full meals. Windows in room (10th floor) rattled all night and were not that well sound-proofed. Woken several times by emergency vehicles on the streets outside. On the... more

It never ceases to amaze me how some hotels get to be five stars. Facilities aren't everything and its the little touches and the service which make the difference. The Hilton was nothing special - my stay was courtesy of lastminute.com and I realised that they save particular rooms for such guests. Mine had a very becoming view of the... more

The London Hilton on Park Lane is the iconic tower on Park Lane, with views over the whole of London... including into the Queen's back garden at Buckingham Palace. Perfectly situated for both tourist and West End business. And of course for great events and conferences. Service is immaculate as one would expect from the Hilton’s flagship, yet sometimes fails... more