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Mercure London Paddington Hotel

144 Praed Street | Paddington, London W2 1HU, England
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Mercure London Paddington Hotel
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Mercure London Paddington Hotel
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952 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toulouse, France
Top Contributor
81 reviews 81 reviews
37 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed yesterday NEW

I spent 2 nights here on a business trip in Feb 2015. I debate whether to give this a 3 or 4 star rating - it's better than 'average' but not 'very good' because the size of the room lets it down. Located right next to Paddington station, the main attraction is where the hotel is sited. Coming off the... More 

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Contributor
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

Perfectly located right in front of the station. I'm a frequent guest of this hotel since 2009. If you're lucky you can get a better room. But almost always you're likely to get a very small room. Rooms look clean and somewhat modern in London though. Simply put, the great location is almost everything about this hotel.

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Arlington, VA
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were there for 3 nights over a weekend in May. For the price we paid for the room, this hotel was a good deal. The hotel is in a very convenient location to the Paddington underground station which is practically next door to the hotel. And the Paddington train station to catch the express train to Heathrow is next... More 

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Linforth, Management Office at Mercure London Paddington Hotel, responded to this review

Dear DStravelbugs, Thank you very much for your review and we are delighted to hear that you have enjoyed your stay with us. Our lift was under maintenance and we thank you for your understanding and patience. It is now fully operational and your comments in regards to the breakfast have been forwarded to the hotel and restaurant manager. Many... More 

Torquay, United Kingdom
Top Contributor
51 reviews 51 reviews
41 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Second stay here, so knew what to expect. For the uninitiated (or those who don't bother to check the room sizes that are displayed at booking time), the rooms are small but this is a common theme in any hotel in the Paddington area. My standard double was fine for what I needed though, but would probably go for a... More 

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Linforth, Management Office at Mercure London Paddington Hotel, responded to this review

Dear ChrisW178, Thank you very much for your feedback and we delighted to hear that you have enjoyed your stay with us. Our hotel offers 3 room categories providing guests with different room size options. Each hotel bedroom does however all the facilities and amenities one can expect from a 4 star hotel combined with impeccable customer service. Many thanks... More 

Travelers are raving about these London hotels

2 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Nice hotel just out of Paddington station. Not very spacious rooms but clean and in good shape. Proffesional international staff at the reception but also friendly team in restaurant. Mr Witek was very helpful in proposing options for leisure and transportation, thanks!

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Linforth, Management Office at Mercure London Paddington Hotel, responded to this review

Dear PeeJayx, Thank you so much for your positive feedback and we are delighted that you have enjoyed your stay in our hotel. We truly appreciate your kind words about our staff which we have shared with them. Many thanks once again and we hope to welcome you another time, Kind regards, Jalila More 

Kuala Lumpur, Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

this boutique hotel is very near to Paddington station and is therefore very convenient if one is transmitting London or has to catch a flight at Heathrowe. Request for room on higher floor as it will be quieter. When we were there the lifts were not function so we opted for a room on the second floor. Staff are friendly... More 

Was this review helpful? Yes 1
Linforth, Management Office at Mercure London Paddington Hotel, responded to this review

Dear Don50Ali, Thank you for taking the time to give us your feedback about your stay at our hotel. We are delighted that you have found our location to be convenient and that you have enjoyed your stay with us. Looking forward to welcoming you again in the future, Warm regards, Jalila More 

Bathurst
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First off I find myself on the 5th floor in the rafters. OK but no lift operating and it didn't for the whole 5 nights I was there. Room size...I wear a UK size 10 shoe and the room was 8.5 x 10 of those with a double bed in the middle and sloped roof one side and then wardrobe... More 

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Linforth, Management Office at Mercure London Paddington Hotel, responded to this review

Dear BradM, We appreciate you taking the time to provide us with such candid feedback and I am very sorry to hear that your stay did not meet your expectations. It is a shame that such this was not voiced while at the hotel which would have enabled the hotel manager to do the necessary. We do hope to welcome... More 

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