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Mercure London Paddington Hotel

4.0 of 5 Hotel   |   144 Praed Street | Paddington, London W2 1HU, England (Bayswater / Notting Hill / Lancaster Gate )
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Ranked #522 of 1,054 Hotels in London
A recent review
5 of 5 stars reviewed today
liberata33 Swindon, United Kingdom
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775 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Swindon, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed today NEW

We stayed here while going to visit a show. Staff are very welcoming and the accommodation was first class. The hotel is located just outside Paddington train station. there are many eating establishments where you can satisfy your appetite, what ever you desire. London bus tours operate a service not more that 100 mts from the hotel, mind you a... More

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Waihi Beach, New Zealand
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We found that this hotel was close to the tube, dining out and everything else that we needed. It was clean and tidy and our room was of a good size for London. The only thing was that it didn't have a restaurant attached to it. There was one there but it wasn't part of the accor group which is... More

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Linforth, Front Office Manager at Mercure London Paddington Hotel, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Chicago, Illinois
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I know in London hotel rooms are expensive and small but the Mercure established a new low in my experience. The room was tiny, my out stretched arms could almost touch two walls at once (7 feet wide maximum). For the relatively high rate I paid, expected enough room to at least lay my suite case on the floor and... More

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Linforth, Front Office Manager at Mercure London Paddington Hotel, responded to this review

Dear guest, Thank you for taking the time to tell us about your stay at the Mercure London Paddington Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is... More

Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Ok so the rooms are small but they have cleverly used the space. Everything was clean and well thought out. The double glazing meant we did not hear a sound from the street. The wi-fi was fine for surfing and updating social media. The room was spotlessly clean and the staff were friendly and efficient. Except.....the worst breakfast experience ever!... More

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Linforth, Front Office Manager at Mercure London Paddington Hotel, responded to this review

Dear David, Firstly, we very much appreciate your comments regarding your stay at Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Luxembourg City, Luxembourg
Contributor
20 reviews 20 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed recently in this hotel The location is very good next to Paddington train station. However the room that I got and i suspect is a typical one was the smallest I had so far.It had everything but you could not move. A other minus is that i could hear everything from the next rooms. The breakfast also was... More

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Linforth, Front Office Manager at Mercure London Paddington Hotel, responded to this review

Dear Leo, Thank you for taking the time to tell us about your stay at the Mercure London Paddington Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies that you found the room you booked too small. Should you stay with us in the near... More

Kew, Victoria, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location - convenient to the station, great restaurants close by. The night concierge Sergio is very helpful and friendly happy to point out things to see and do. Rooms are clean but very small. Make sure your room isn't near the house keeping supply room - as they talk and talk and talk - even if you have a... More

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Seattle, Washington
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is super clean and it's new, but not 4 stars. I had a dinner in London and needed to get into and out of Heathrow, fast. This is super convenient as it is literally across the street from Paddington (and it's super cheap). But -- there's a catch... It's a hot night and I opened the window. So... More

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Linforth, Front Office Manager at Mercure London Paddington Hotel, responded to this review

Dear guest, Thank you for taking the time to review our hotel on TripAdvisor, I was very pleased to see that you had a great stay overall and found our location to be convenient. I trust we will have the pleasure of welcoming you back in the near future. Kind regards, Carolina Samoila More

Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Ok let's start with the positives. Well decorated and clean rooms. However the rooms are (very) small and noisy, you hear the streets and more annoying the alarm-clock and other noises from the room next-door. Wifi is extremely poor (< 0.1 Mbps!) when I asked reception about this the answer was "yes that is normal and our system is slow... More

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Linforth, Front Office Manager at Mercure London Paddington Hotel, responded to this review

Dear Mr. Bart, Thank you for taking the time to tell us about your stay at the Mercure London Paddington Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies that you had difficulties with our internet connection. I am sure there was a misunderstanding when... More

Truro, United Kingdom
Top Contributor
60 reviews 60 reviews
23 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here on business. A functional hotel that does what it does pretty well. As others have said, rather compact, if not tiny, room, but adequate for my needs. Decent free wifi which is good to see. Very close to Paddington station which was really welcome after a horrific train journey from the SW. Breakfast is provided through a reciprocal... More

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Linforth, Front Office Manager at Mercure London Paddington Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to review your stay at the Mercure Paddington Hotel. We are glad to hear that you had a nice stay overall and satisfied with our Wi-Fi speed. Please allow me to express my apologies that you found the quality of the breakfast not up to the standards, and I assure... More

Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I enjoyed my six day stay at the Mercure Paddington at the end of August 2014. The good: The hotel is very conveniently located near several subway lines (Bakerloo, Circle, District), bus routes and the Paddington Train Station. If you're landing at Heathrow it's twenty minutes with the Heathrow Express train. You're about twenty minutes max from any of the... More

Was this review helpful? Yes 1
Linforth, Front Office Manager at Mercure London Paddington Hotel, responded to this review

Dear Ms. Delapree, First of all, it is wonderful to read that you loved the hotel and had a great stay with us; we really appreciate all your positive comments regarding our staff. I personally, am very happy I managed to make your stay even more pleasant. I will share your comments with our team. I am sure that this... More

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Additional Information about Mercure London Paddington Hotel

Address: 144 Praed Street | Paddington, London W2 1HU, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Paddington / Maida Vale , Westminster / Belgravia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure London Paddington Hotel 4*
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Also Known As:
Quality Inn London
Quality Crown Hotel Paddington
Quality Crown London
Mercure London Paddington Hotel England

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites
Hotel Style
#307 Luxury Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Mercure Hotel Paddington is perfectly situated for anyone visiting London for business or pleasure. Only being a few strides from the Heathrow Express at Paddington Station and 3 London Underground lines. ... more   less 
Number of rooms
83

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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