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Mercure London Paddington Hotel

144 Praed Street | Paddington, London W2 1HU, England
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Mercure London Paddington Hotel
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Mercure London Paddington Hotel
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954 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
70 reviews 70 reviews
49 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed on business and having arrived late in the night was disappointed that the only lift was out of order. The receptionist was very helpful and offered a choice of two rooms but as I wanted to ensure a quieter location I opted for the higher floor, which meant I got my fair share of exercise that trip. Breakfast... More 

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Linforth, Management Office at Mercure London Paddington Hotel, responded to this review

Dear Alison J, Thank you very much for sharing your experience. The lift was indeed out of order and we do thank you for your understanding and patience. It is now fully operational. Many thanks once again and we hope to welcome you another time in the near future. Kind regards, Jalila More 

Toulouse, France
Top Contributor
81 reviews 81 reviews
37 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I spent 2 nights here on a business trip in Feb 2015. I debate whether to give this a 3 or 4 star rating - it's better than 'average' but not 'very good' because the size of the room lets it down. Located right next to Paddington station, the main attraction is where the hotel is sited. Coming off the... More 

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Linforth, Management Office at Mercure London Paddington Hotel, responded to this review

Dear Daniel C, Thank you very much for taking the time to review our hotel and we are pleased to note that your stay was overall pleasant. We do offer 3 room categories (Small, Standard & Executive) with our executive bedrooms being the largest and include extra amenities. Our location is indeed second to none and we hope you select... More 

Contributor
13 reviews 13 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Perfectly located right in front of the station. I'm a frequent guest of this hotel since 2009. If you're lucky you can get a better room. But almost always you're likely to get a very small room. Rooms look clean and somewhat modern in London though. Simply put, the great location is almost everything about this hotel.

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Linforth, Management Office at Mercure London Paddington Hotel, responded to this review

Dear Min C, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. As you may already know, we do offer several room categories with our executive rooms being the largest and offer extra amenities such as Nespresso coffee machines. While we do offer complimentary upgrades where possible, and... More 

Arlington, VA
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We were there for 3 nights over a weekend in May. For the price we paid for the room, this hotel was a good deal. The hotel is in a very convenient location to the Paddington underground station which is practically next door to the hotel. And the Paddington train station to catch the express train to Heathrow is next... More 

Was this review helpful? Yes 1
Linforth, Management Office at Mercure London Paddington Hotel, responded to this review

Dear DStravelbugs, Thank you very much for your review and we are delighted to hear that you have enjoyed your stay with us. Our lift was under maintenance and we thank you for your understanding and patience. It is now fully operational and your comments in regards to the breakfast have been forwarded to the hotel and restaurant manager. Many... More 

Torquay, United Kingdom
Top Contributor
51 reviews 51 reviews
41 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Second stay here, so knew what to expect. For the uninitiated (or those who don't bother to check the room sizes that are displayed at booking time), the rooms are small but this is a common theme in any hotel in the Paddington area. My standard double was fine for what I needed though, but would probably go for a... More 

Was this review helpful? Yes 2
Linforth, Management Office at Mercure London Paddington Hotel, responded to this review

Dear ChrisW178, Thank you very much for your feedback and we delighted to hear that you have enjoyed your stay with us. Our hotel offers 3 room categories providing guests with different room size options. Each hotel bedroom does however all the facilities and amenities one can expect from a 4 star hotel combined with impeccable customer service. Many thanks... More 

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2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Nice hotel just out of Paddington station. Not very spacious rooms but clean and in good shape. Proffesional international staff at the reception but also friendly team in restaurant. Mr Witek was very helpful in proposing options for leisure and transportation, thanks!

Was this review helpful? Yes
Linforth, Management Office at Mercure London Paddington Hotel, responded to this review

Dear PeeJayx, Thank you so much for your positive feedback and we are delighted that you have enjoyed your stay in our hotel. We truly appreciate your kind words about our staff which we have shared with them. Many thanks once again and we hope to welcome you another time, Kind regards, Jalila More 

Kuala Lumpur, Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

this boutique hotel is very near to Paddington station and is therefore very convenient if one is transmitting London or has to catch a flight at Heathrowe. Request for room on higher floor as it will be quieter. When we were there the lifts were not function so we opted for a room on the second floor. Staff are friendly... More 

Was this review helpful? Yes 1
Linforth, Management Office at Mercure London Paddington Hotel, responded to this review

Dear Don50Ali, Thank you for taking the time to give us your feedback about your stay at our hotel. We are delighted that you have found our location to be convenient and that you have enjoyed your stay with us. Looking forward to welcoming you again in the future, Warm regards, Jalila More 

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