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Kingsway Hall Hotel


Kingsway Hall Hotel
Hotel class 4 of 5
Great Queen Street, Covent Garden, London WC2B 5BX, England
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Traveler Reviews

86% Recommend
4.0 of 5 stars 274 reviews
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By trip type
All (274)
[ Date ] [ Rating ]
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1 of 5 stars
jgglobetrotter 10 contributions
washington dc
Jul 16, 2009 | Trip type: Business New

I just returned home from a stay at the Kingsway and I would NEVER stay there again! The lobby is nice, modern and well-maintained and the concierge was very helpful. The room, a superior King, was TINY! Regardless of the size, the bed was a nightmare...felt like sleeping on a cardboard block, the sheets were absolute polyster junk! They were... more

A great stay
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5 of 5 stars
curlyPreston 2 contributions
Preston
Jul 7, 2009 | Trip type: Friends getaway
1/1 found this review helpful

I was a bit apprehensive about this one - as the reviews were mixed - there were four of us in 2 rooms - and we were all really happy - clean well equipped superior rooms and great service. We had a pre-theatre meal in the restaurant - it was lovely and a good value set price. Great to walk... more

Management response from
Christopher Pass, Front Office Manager

Dear Sir / Madam, I would like to thank you for taking the time to provide feedback from your stay with us at Kingsway Hall. I am very pleased to learn you enjoyed your stay with us and i have passed your kind comments on to the team. I hope you choose to stay with us again soon.

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4 of 5 stars
deemacgee 3 contributions
Expatriate Australian
Jun 30, 2009 | Trip type: Solo travel
0/1 found this review helpful

I'll keep this review short - Kingsway Hall is nice, clean, quiet and well-placed. A few things: the bathroom could do with a bit of a fix-up - the cracked basin and filthy shower-head especially; the mini-bar is obscenely overpriced and not kept in an actual refrigerator, just a black plastic box with a wood-panelled door (my £3.50 bottle of... more

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4 of 5 stars
Edwina_93 3 contributions
Manchester
Jun 28, 2009

The Kingsway Hall Hotel is a great place to stay when in central London. The food in the reastaurant is fine and room service not too extortionate. The Breakfast has a reasonable selection and is served until 10.00am. The bar area is small but is well stocked, and the staff friendly. The spa/gym area is also small, but clean and... more

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4 of 5 stars
maggiethetraveler 2 contributions
Scotland
Jun 25, 2009 | Trip type: Friends getaway

Stayed here for my first ever theatreland weekend . Reception had our luggage stored till check in time and we had a stroll through Covent Garden .Room not large but beautifully furnished no particular outlook as to the back of Hotel but quiet .Went to theatre Priscilla which was Fabulous walking distance from hotel once more passing through Covent Garden... more

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1 of 5 stars
bloozoo2 5 contributions
London, UK
Jun 17, 2009 | Trip type: Couples
1/2 found this review helpful

This is a copy of the complain letter I wrote to the hotel after my recent stay last weekend: "To whom it may concern, I thought it worth raising my opinion about my recent visit on the 13th of June in room 604. I booked a (what was supposed to be "special") night at Kingsway Hall on the basis that... more

Management response from
Thomas Crochet, Executive Assistant Manager

Dear Madam, I am writing in response to your email below regarding your recent stay with us on Saturday the 13th of June 2009. I would firstly like to thank you for taking the time to write to us. It is only by receiving feedback both positive and negative that we can hope to improve on the service we provide...

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4 of 5 stars
bobbybox0228 1 contribution
swindon england
Jun 9, 2009 | Trip type: Couples
1/2 found this review helpful

Stayed last Weekend for a very good rate of £99 per night , for a standard double( room only) , Second time we have stayed and as before found the staff and sevice first class, location is unbeatabe for westend shows and restaurants, only complaint was the extortionate prices in the bar £15 for two cups of coffee plus service... more

Management response from
Thomas Crochet, Executive Assistant Manager

Dear Madam, Thank you for taking the time to complete a review, I am writing following your recent stay at the Kingsway Hall Hotel in June to apologize for the frustrations that you experienced during your stay with us. To start with I would like to thank you for your positive comments in relation to the quality of the team...

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4 of 5 stars
krauterian 9 contributions
Delhi
Jun 3, 2009 | Trip type: Business
1/1 found this review helpful

I was familiar with the hotel and surrounding areas because I used to go to university near where it's situated. I never stayed in it until last year when my company put me up in it for a business trip. Rooms: pretty standard 4 star hotel rooms. Nothing amazing. Clean and well-equipped. Food: I only ate breakfast, but it was... more

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4 of 5 stars
sallyann1 8 contributions
Enfield, Middx
May 30, 2009 | Trip type: Family
1/1 found this review helpful

we were upgraded to a delux room number 328, whuch was lovely but overlooked the main road and their was a lot of noise coming from bulding opposite until after 12 at night and starting again at about 7.30am. sounded like beer barrels being crashed about but when you looked out you couldn't see anyone! Room was lovely and spacious... more

Management response from
Thomas Crochet, Executive Assistant Manager

Dear Madam, Thank you for taking the time to complete a review. I am writing to you following your recent stay at Kingsway Hall Hotel in May to apologize for the frustrations that you experienced. Firstly, I would like to thank you for your positive comments in relation to the quality of the room and of the breakfast. We are...

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5 of 5 stars
scottsYork 2 contributions
york
May 17, 2009 | Trip type: Family
2/2 found this review helpful

Stay at Kingsway Hall Hotel during the easter holidays. The location is excellent very close to the tube station which was why I chose this hotel. Very central and easy to walk to convent garden and we also walked down to Buckingham Palace. The only complaint was the hairdryer. The breakfast was of good quality and the service was excellent.... more

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Kingsway Hall Hotel Address

Great Queen Street, Covent Garden, London WC2B 5BX, England