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Kensington House Hotel

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15-16 Prince of Wales Terrace, London W8 5PQ, England
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Kensington House Hotel
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Kensington House Hotel
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225 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Jose, California
Top Contributor
101 reviews 101 reviews
26 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a hotel down the street from the Kensington High Street underground station, towards the park. Just turn left and walk about 5-7 minutes, a nice flat walk. There is a Tesco Express and a Whole foods within walking distance. Hotel is about 4 floors, with a small breakfast room. There is a lift (elevator) for luggage and maybe... More 

Was this review helpful? Yes 1
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Cosy little gaff just off the main drag, surrounded by pure opulent houses and apartments. Good staff, very friendly and helpful. Low cost rooms in relation to the location. 50 yards from the road entrance to Ken Singleton's palace where Rapunzel used to live. Get yourself a room overlooking the street so you can laugh at residents who have paid... More 

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Budapest, Hungary
1 review
3 of 5 stars Reviewed 5 weeks ago

Our room (no. 309) was rather small (around 14 sqm + 5 sqm bathroom) and not that nice and snug as we expected based on the pictures. It had a bit of old and strange atmosphere probably because of the worn out carpet, TV with hanging wires and an odd "extra door" - right next to the front door -... More 

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Chicago, IL
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 1, 2015

Hotel is converted mansion in Kensington, about a block off the park and less than a 5 minute walk to Kensington High Street (and the tube stop there). Lots of restaurants in the area. My room included breakfast, and there was a nice buffet each morning. Staff was very friendly, at one point I dropped my scarf and the staff... More 

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Bath, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 27, 2015

The perfect venue to shop, walk through a beautiful park which, in the spring, bursts with beautiful flowers and majestic trees with fresh green leaves in the superb springtime!; visit The Albert Hall (on the doorstep) with its' diverse entertainments; the museums - the V&A, the Science are nearby and then, admit it, you could submit quite easily to the... More 

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Oyonnax, France
Senior Contributor
41 reviews 41 reviews
31 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed January 23, 2015

I have stayed at this hotel 2 nights this week on business. I've left my "airport plastic bag" with all my toileteries Inside (cream, shampoo, shower gel..). Called 2 times yetersday, were supposed to call me back and I HAD TO CALL back to hear that nothing was found in the bedroom??? So it just disapeared from either the room... More 

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Kenhse, Manager at Kensington House Hotel, responded to this review

Dear guest, Thank you for taking the time to comment on your stay. We are sorry that we were unable to help you locate your toiletries. After your first phone call informing us of the items that you may have left in your room, we had to check with housekeeping and thoroughly check the room before we could give an... More 

Portsmouth, New Hampshire
2 reviews
4 of 5 stars Reviewed January 14, 2015

We stayed 6 nights in this hotel, which was close to my daughter's university campus. Our room was quite small, but quiet; housekeeping was excellent and efficient, and the bed was very comfortable. The staff, many of whom were not native English speakers, were friendly and attentive. They have an odd policy on their WiFi access which requires that you... More 

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London, United Kingdom
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 6, 2015

I've had many disappointments with London hotels in the past so was very pleasantly surprised when this was much more than I was expecting. The hotel looked good from the outside, and has a comfortable, tastefully refurbished interior. Location, location couldn't be more appropriate. Tucked away a stone's throw from Kensington High Street and yet so quiet in this lovely... More 

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Singapore, Singapore
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 29, 2014

This is the third time I'd stayed at Kensington House Hotel. My previous two visits were uneventful, but this time the experience was unpleasant and frustrating from start to finish. The room was well-worn in an unpleasant way, poorly lit and the hotel staff was not even remotely helpful and actually quite unpleasant. Breakfast is modest but the staff in... More 

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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 29, 2014

I'm still staying in this lovely hotel in Kensington but breakfast this morning was utterly Shambolic. If you've got a 40 odd bedroom hotel and advertise breakfast from 7-10am then you should be able to deliver. I went down at 09.30 and it had just about all gone. The waitresses did their best but we're really embarrassed about the lack... More 

Was this review helpful? Yes 2
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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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