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DoubleTree by Hilton - London Hyde Park

#253 of 1,060 Hotels in London
Certificate of Excellence
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150 Bayswater Road, London W2 4RT, England (Formerly Ramada London Hyde Park)
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DoubleTree by Hilton - London Hyde Park
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DoubleTree by Hilton - London Hyde Park
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877 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for DoubleTree by Hilton - London Hyde Park
See the most recent reviews
Lincoln, United Kingdom
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

A great affordable hotel, the café is a great place to meet, lovely hot chocolate. You can find great deals online The Tube is just round the corner and Hyde Park is straight in front of you, a perfect location for the museums and Harrods

Was this review helpful? Yes 1
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review

Dear Robert F, I was delighted to read your review commenting on our really lovely staff and great affordable hotel! I am pleased our location worked well for you and that you enjoyed our Urban Meadow restaurant. We look forward to welcoming you back again soon. Kind regards, Richard Mackie General Manager More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My friend and I stayed here for one night for a girls sight-seeing trip. We chose this hotel on the basis that it seemed great value for money - and it really was! We stayed in a twin overlooking the edge of Hyde park on the 5th floor. The room was spotless, stylish and a good size for a standard... More 

Was this review helpful? Yes
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review

Dear Kings000, Your ‘just fantastic’ 5 star review was a delight to read! I am so pleased you enjoyed your experience with us from the spotless, stylish and good size room to our friendly and attentive staff. We hope to welcome you back again very soon. Kind regards, Richard Mackie General Manager More 

mb
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We really enjoyed our 5 nights at the hotel. The room was big, comfortable with a great view (we were at the 7th floor). Only reason I didn't give it 5 stars is that we had 2 false fire alarms during our stay. Not the best way to wake up early in the morning :) We would be happy to... More 

Was this review helpful? Yes 1
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review

Dear saar a, I am pleased you enjoyed your recent five night stay with us. I apologise for the inconvenience caused to you due to the fire alarm activation. Please be assured that the health and safety of both staff and guests alike is our main priority in this situation but I am sorry for the disruption. I am glad... More 

Belfast, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Really can't find much fault with this hotel after a weekend trip to London. We normally stay at the Hilton London Kensington but decided to try this one for the sake of being slightly more central for visiting the theatres and weren't disappointed. Fast WIFI, Nespresso machine and spotless, modern rooms as can be expected. Due to an early flight... More 

Was this review helpful? Yes 2
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review

Dear skfrost, What a delightful review of your recent stay! It was wonderful to read about your experience and that we were able to accommodate your early check-in request to allow you to relax before setting off to explore London. I am pleased our location worked so well for you and that the staff were wonderfully courteous - also your... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here for my 30th birthday. Room clean but small and breakfast plentiful and delicious. However, I booked through booking.com and had to leave one night early as my husband had to come back to work, understandably the room could not be reimbursed but they would not refund the £24 breakfast we had paid for in advance but could not... More 

Was this review helpful? Yes 1
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review

Dear Sarahdoyle263, Thank you posting the review about your recent stay. I am pleased you enjoyed the delicious breakfast. Whenever possible we will accommodate early check-in requests however this is not guaranteed and depends on availability. I apologise that you were let down in regards to the terms and conditions of the reservation made through booking.com. Please do contact us... More 

Norwich, United Kingdom
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We had booked the afternoon tea as a groupon and with the name of Hilton we expected some grandeur, we were a little disappointed on arrival with the area outside the front looking a bit more like a café than a hotel dining area. The staff were rushed and whilst pleasant to the customer it was apparent that they were... More 

Was this review helpful? Yes 1
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review

Dear Tim K, Thank you for the detailed review of your visit for afternoon tea. Our restaurant is not a typical hotel dining area but a unique venue offering a fresh, British casual dining experience. Your comments will be shared and discussed with the Urban Meadow General Manager. I apologise that we did not meet your expectations and let you... More 

Washington
Top Contributor
94 reviews 94 reviews
67 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed 1 week ago

We truly enjoyed our stay at this hotel. It was our base for four days of touring many of London's most famous sites. We are walkers and appreciated that we were able to be on foot for the majority of our outings. The tourist bus routes stop right out front if necessary. The room was clean and comfortable, and the... More 

Was this review helpful? Yes 1
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review

Dear sitesea, Thank you for the lovely review entitled ‘Comfort, quality and convenience’ which embraces the positive aspects of your stay. I am glad our location worked well as a base for your four day tour of London. We hope to welcome you back again in the near future. Kind regards, Richard Mackie General Manager More 

Wallasey, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived at the hotel and where welcomed with a hot chocolate cookie which was really nice. Easy check in and we where given a great room on the 3rd floor with an excellent view over Kensington gardens. The room was excellent everything you need, comfy bed, Nisspresso coffee machine and great bathroom Location was also excellent, staff where great... More 

Was this review helpful? Yes 1
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review

Dear m00seT, I appreciate your detailed review regarding your recent stay. I am pleased you enjoyed the room amenities, helpful staff and most importantly our signature DoubleTree welcome cookie! We hope to welcome you back again in the near future. Kind regards, Richard Mackie General Manager More 

Dublin, Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I visit London typically several times a month, and I try and stay at this particular hotel. It's clean, modern and the staff are excellent. The rooms tend to be on the smaller side, and absence of a bath could be a drawback for some, but otherwise cannot recommend enough.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review

Dear Philip N, I am glad we are your hotel of choice when visiting London. We do have a variety of rooms, some with baths, and if this is your preference please let our team know and we will do our best to allocate this room type in the future. We look forward to welcoming you back again soon. Kind... More 

albany, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Location was perfect for site seeing! Access to the tube, bus and taxis is good. The breakfast is wonderful and the staff was very professional. The room was perfect and the bathrooms were really nice. We stayed for 4 nights and this location was the perfect base for us to see the sights! Hyde park is amazing and there are... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review

Dear Brian B, Thank you for taking the time to post your positive review. I am delighted to read your comments about our wonderful breakfast, perfect location and professional staff. We look forward to welcoming you back again and again! Kind regards, Richard Mackie General Manager More 

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