We stayed here over a Saturday night on 6th February using a Groupon offer. My main disappointment was that we were given a smokers room. It stank of cold cigar and cigarette smell. I asked to be moved to a non-smoking room but they were fully booked. We were given an air freshner spray which I sprayed at least 5... More

A friend and I stayed here on 6th February and had a decent stay. We both agreed the beds were really comfortable and we slept very well even though the hotel is near the road. The Twin room was a good size, with tea making facilities and a bottle of water. Breakfast was good, the fried breakfast was nothing special... More

Hairdryer was excellent as was storage space and lots of hangers. Breakfast was extremely overpriced. We had breakfast both mornings and were charged a staggering 62 pound for the pleasure! Breakfast consited of for me on the second morning, some bacon and beans and one glass of orange juice. I didn't have tea or coffee or toast as there was... More

Stayed for 2 nights Sept 2010 and it was quite good. For this reason we booked again for 1 night in Nov 2011. We won't be going back again! The check-in was overly complicated and in the room the hairdrier kept cutting out as well as smelling as if the plastic was melting. We told reception but they just looked... More

Just a couple of minutes walk from Queensway underground station, with several bus routes stopping nearby - and - useful for tourists, London sightseeing buses stop right outside teh hotel. Check in handled swiftly and efficiently, room on the 6th floor overlooking Hyde Park was adequate in size. Some minor repairs should have been done to the room, including replacing... More

We stayed here for 4 nights in January 2012. I expected the rooms to be small and they were, but they were clean and well kept. We had an included breakfast which we thought was excellent - we really enjoyed it! The hotel was in a great location with the park for exercising right across the street, shops and restaurants... More

At check in, we were told that our booking isnt on there system, having booked through booking.com i showed them confirmation but they still suggested we hadnt booked a room. Then i was told i booked February instead of January which is a total lie as i had confirmation in my hand that stated my stay was for January. Staff... More

Our stay was for two nights with breakfast and an evening meal inculuded. The staff were very attentive and we had a few requests which they fulfilled. The room was very clean and the bathroom was lovely. The meal was of a good quality. The breakfast had a good range of choices with the staff again being helpful. The hotel... More

I was lucky to book an overnight stay with this hotel via Groupon. Given that this was a cheap deal I was expecting a catch and that turned out to being placed in a room in the mezzanine level that requires renovation. However given that I have chemical allergies I was very happy to be there. The room was still... More