We'd read a couple of slightly negative reviews about this hotel so were expecting the low-end of budget. So SO pleasantly surprised. Our flight had been delayed by snow at Gatwick (Feb 4) so we arrived later than expected. Reception was friendly and welcoming and the foyer promised much more than budget. Our room was 109: spotlessly clean, huge bed... more

Stayed at the hotel for 3 nights and was concerned after reading reviews. However, staff were friendly and continental breakfast presentation was excellent. Manager in charge was very professional and helpful. Room was on third floor and was tired looking and in need of refurb. Cleanliness was good and bed linen and towels were excellent. Staff were helpful but I... more

I was very worried having seen some of the reviews on tripadvisor but I have to say I was happy with the hotel. I ended up with a basement room (number 24). I had requested not to be in the basement or on the ground floor, and hotel offered to change my room for the second night if I wanted.... more

DO NOT GO. We went there for buisness and we stayed for 10 days. On Christmas eve laptops, passports etc were stolen from inside our room as well as from other seven (!) rooms, without even violating the doors which made the whole thing look like an inside job. Needless to say that there was no reimbushment from the hotel,... more

Lovely hotel, nice staff and delicious food. Good value for money. more

I am struggling to write this review with one hand following a nasty incident which involved me getting my finger hurt at this hotel, so perhaps I am biast. But my sore finger kind of sums this place up... Fawlty towers (without the humour). Great location, but that's about it. The place was grubby (dirty bathroom, filthy carpets). Wierd TV... more

We were booked into this hotel so that we could attend a business meeting. Public spaces are OK but the food was sub- standard and the rooms (single occupancy) were shabby with interesting mould in the bathroom/shower. The majority of rooms are accessed by stairs rather than a lift and could pose a problem to anyone with mobility concerns, The... more

Been meaning to write this review for a while... I booked to stay at the Hyde Park Towers Hotel for 2 nights on behalf of myself and my colleagues this summer. Having traveled extensively and stayed in many hotels around the world, I can honestly say this one did not come up to scratch. It was very dirty, run-down, the... more

I have posted about this hotel before, and as I have just stayed again last night thought I would do a follow up. This hotel is clearly smiles better than the rest, and the reasons why are that must be the friendliest, happiest, hotel I have ever stayed in. All the staff here are just blinding. Elisa, Jelena, Chris, and... more