We have stayed at the hotel twice, once in July 2007 and again in January 2009. The hotel was satisfying both times. Reception staff was polite and quick. A snow storm hit during the morning when we had to make our way to the aiport to go back home, and the staff were very helpful, finding weather forecasts and explaining... more

Very nice hotel. Polite staff. Allowed us to check in early. Staff friendlier than a pricier hotel that we stayed at earlier in the week. Clean. just needed some A/C as it was hot and muggy. Opened the window but it didn't stay open so had to use the chair to prop it open. Couldn't leave the window open while... more

Nice place to stay. Rooms were clean and price was right for what we got. Great location. Walking distance to park and Tube. more

Very nice place in a great location. Staff was super polite. A little ragged around the edges in spots buy not enough to detract from the overall charm. Room was cleaned completely EVERYDAY and no hidden fees at checkout time so I don't know what some of these other reviews were about. My wife and I were allowed to check... more

This hotel has a great location just 2 minutes walk from Hyde Park ,and about 10 minutes to Oxford Street and Paddington Station. We stayed in the family room which was very spacious by London standards. The hotel building is a little dated and in need of a little investment but I think if your looking for a 3 star... more

We took a risk in booking this, as the name wasn't revealed until we received the confirmation e-mail. At the time, special rates were available for booking the 'Mystery Hotel'. It was in a perfect location for us, it didn't take us long to find and we wern't far from all the shops and sites. Check-in was smooth, room service... more

This is an average hotel with a good location. It is only 10 minutes walk from Paddington station which is 15 mins away from Heathrow with Heathrow Express. Lobby is ok. Front desk is not the most efficient, but friendly. Rooms are small but sufficient, especially bathroom is a bit squashed. I would say, if you need a basic place... more

My husband and I stayed six nights at the Park Inn. We were there to see the sights of London and England, so we didn't spend much time in the room. After being worried by some of the reviews on this site, this hotel exceeded our expectations. Check-in was a breeze. Room: Our room was on the first floor. The... more

We had 2 rooms, both were very clean, although decor was a bit dated. Staff was helpful but unobtrusive. The beds were very comfortable, the bathrooms were a little small but each had a tub/shower, which worked great. The location is fabulous; we walked the few blocks from Paddington (train) and Queensway (tube) stations, and there are buses that go... more