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Lancaster Gate Hotel

3.0 of 5 66 Lancaster Gate, London W2 3NA, England
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Lancaster Gate Hotel
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1,287 reviews from our community

Traveler rating
    214
    636
    305
    95
    37
See reviews for
269
506
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

The hotel is close to Lancaster Gate station which has a lift for huge luggage. It's next to Hyde Park and shopping belt is a short distance away. In a very high end residential area, we felt safe and secure even late into the night. The continental breakfast was great and food was frequently replenished. Not surprising the restaurant was... More 

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Winnipeg, Canada
Top Contributor
51 reviews 51 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The room was small but very clean. The heated towel rack was a lovely luxurious touch and the window opened, which I loved! There was a tea kettle and tea or instant coffee - very much appreciated. The staff was friendly and helpful. We were able to walk across Hyde Park to Knightbridge and Harrods and enjoyed that very much.... More 

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Paulamcm, Public Relations Manager at Lancaster Gate Hotel, responded to this review

Thank you for taking the time to review the Lancaster Gate Hotel after your recent stay. We are pleased to hear that you benefit from the enviable location of the Hotel, and found it perfect for travelling around London. As the hotel is not purpose built, room sizes and locations do vary due to the historical design of the building.... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I really like this hotel,This hotel has partenship with golden tours.Bedrooms are very comfortable the breakfast is delicous a tipycal english breakfast.Also the hotel is near the hyde park and only few hundred meters for an underground station.I definetly recommend

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Paulamcm, Public Relations Manager at Lancaster Gate Hotel, responded to this review

Thank you for taking the time to review the Lancaster Gate Hotel after your recent stay. We were thrilled to hear you that you enjoyed your stay and found both the facilities and the staff to be of an excellent standard. We were also delighted to hear that you also enjoyed our buffet style breakfast. It is always very encouraging... More 

Nottingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night on 19th Jan. Friendly and helpful staff but the room was very cold, window didnt close properly,no instructions for heater, scratchy blanket. Breakfast was ok, eggs were very watery. Wifi was a fiver

Was this review helpful? Yes 1
Paulamcm, Public Relations Manager at Lancaster Gate Hotel, responded to this review

Thank you for taking the time to review the Lancaster Gate Hotel after your recent stay with us. We are thrilled to hear that you had a pleasant stay and, in particular, that you were afforded a high level of customer care. Customer care is an area we are constantly striving to improve and your feedback is invaluable to us.... More 

Liverpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at The Lancaster Gate hotel not really doing our research as the location is not the best for a sight seeing weekend. The hotel is large and in my opinion a little dated in some areas. The reception is relatively small or it was when we checked in with only 2 receptionist in attendance with a queue of... More 

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Monmouthshire
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed at the Lancaster Gate Hotel this weekend. The staff were very welcoming and helpful. We booked a family room which was located on the 3rd floor. The room was a bit small but totally adequate and nice and clean. Breakfast was included and there was plenty of choice including a full English or continental. The hotel is located opposite... More 

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Paulamcm, Guest Relations Manager at Lancaster Gate Hotel, responded to this review

Thank you for taking the time to review the Lancaster Gate Hotel after your recent stay. We were thrilled to hear you that you enjoyed your stay and found both the facilities and the staff to be of an excellent standard. It is always very encouraging to receive a positive review like yours and we hope we can welcome you... More 

Nottingham, United Kingdom
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Got a twin room on the 3rd floor. It was pretty small, but practical. There were TV, a kattle, instant coffee, safe, iron board, although I hadn't seen an iron. Great location. It was very near to the Hyder Park, few minutes walk from Queensway Underground, and restaurants. Check-in was fast and efficient. The receptionist who checked us in, Evelina... More 

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Paulamcm, Public Relations Manager at Lancaster Gate Hotel, responded to this review

Thank you for taking the time to review the Lancaster Gate Hotel after your recent stay. We are thrilled to hear that you had a pleasant stay and, in particular, that you were afforded a high level of customer care. Customer care is an area we are constantly striving to improve and your feedback is invaluable to us. Luggage storage... More 

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

The worst Hotel we have ever stayed in. we checked in and we had to carry out luggage to the room, we did not even received “WELCOME”! The site says one thing and the hotel is other thing, don’t be tempted by the deal like we were. Once you pay, you are at their mercy, as they fully realize you... More 

Was this review helpful? Yes 1
Paulamcm, Public Relations Manager at Lancaster Gate Hotel, responded to this review

Thank you for taking the time to review the Lancaster Gate Hotel after your recent stay. We were very disappointed to hear that your stay was less than satisfactory. We are constantly striving to improve our customer care and all feedback is greatly appreciated. We were particularly disappointed to hear that you were not afforded a high level of customer... More 

San Fernando, Trinidad
Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is very good for Central London and the rooms are neat and tidy but we had trouble with our plumbing and heating which left a bad smell in the room. They did attend to it promptly so that was a good thing. The little bar was convenient and all of the staff were very friendly and helpful. The... More 

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Paulamcm, Public Relations Manager at Lancaster Gate Hotel, responded to this review

Thank you for taking the time to review the Lancaster Gate Hotel after your recent stay with us. We were delighted to hear that you were afforded a high level of customer care, and that you took advantage of our competitive drink prices in the bar! I would be grateful if you could advise which website you booked through as... More 

Poole, United Kingdom
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for one night in December as going to a concert in London. Arrived early and the room was ready. We did request a smoking room which we were allocated although they charge £12 for this which we agreed to. Went to room and it was very cold and small. We just dropped our bags off and went to... More 

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Additional Information about Lancaster Gate Hotel

Address: 66 Lancaster Gate, London W2 3NA, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Lancaster Gate Hotel 3*
Number of rooms: 196
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Also Known As:
Park Inn London
Park Inn Hyde Park
Lancaster Gate Hotel London, England
Hotel Style:
#390 Family Hotel in London

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