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InterContinental London Park Lane

#117 of 1,049 Hotels in London
Certificate of Excellence
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One Hamilton Place | Park Lane, London W1J 7QY, England
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InterContinental London Park Lane
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InterContinental London Park Lane
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1,628 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (285)
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1 review
3 of 5 stars Reviewed today NEW

I got to hotel for lunch as I got out of my London taxi I asked the door man that I would need a taxi to Heathrow. He asked my name then said it's ok sir I can get you a car for the airport at half the price. I asked how much £50.00 . I then went to a... More 

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Bolton, United Kingdom
Top Contributor
79 reviews 79 reviews
26 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel never disappoints, it is consistently excellent in all respects. This was our third visit this year and we cannot imagine staying anywhere else in London. The location is excellent and the rooms comfortable and quiet but the outstanding feature is the service provided by the staff whether it be the proffessional and charming Christina in the Club Lounge,... More 

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Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Casablancan, Thank you for taking the time to share your experience after your recent stay with us and for being our loyal guest at InterContinental London Park Lane. Your kind comments about the hotel and the employees are highly appreciated. I also would like to thank you for commending Christina Hayes from the Club Lounge and Jean-Baptiste Thiphagne from... More 

Bangkok, Thailand
Senior Contributor
42 reviews 42 reviews
40 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This a great hotel, absolutely. Next door to Hyde park for relaxing, jogging etc. Walking distance to everything in London. Their club is fantastic and so are the suites. Great concierge attending all needs.

Was this review helpful? Yes 1
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear gumball997, Thank you for sharing your experience at InterContinental London Park Lane. It is always great to receive positive comments and I will certainly pass them on to our team. gumball997, it will be our pleasure to welcome you back to our hotel on your next visit to London. Kind regards, Caroline Jillings Director of Rooms More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I was fortunate enough to gain an entry into the London Marathon and was hopeful this hotel would be a restful and relaxing place to stay. I was not disappointed. The room was lovely and just perfect in every way. I couldn't tell if the room was brand new or recently refurbished. Regardless--it was impeccable. Comfortable, spacious, luxurious...loved it! And... More 

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Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Jack T, I would like to take this opportunity to thank you for your generous feedback that you left after staying with us during the London Marathon weekend at InterContinental London Park Lane. I am pleased to hear that we were able to ensure your stay was as comfortable as possible. It is always so refreshing to receive positive... More 

Oswestry, United Kingdom
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

As someone who spends weeks on end in Holiday Inn properties, it was nice to try out one of the other hotels in the range. This past weekend we visited London, and I opted to use my IHG Rewards for a night at the Intercontinental on Park Lane. The hotel is in the pride of place on Park Lane, opposite... More 

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Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Jarvthelegend, Thank you for writing a review about your stay at the InterContinental London Park Lane. We highly appreciate our guests’ comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations. The team will be thrilled to hear that they were all able to make your stay a... More 

Middletown, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a wonderful stay with our grandson at the Intercontinental. It was perfectly located and staff could not have been nicer. The lobby is beautiful-flowers are fantastic! We had a great meal at Theo Randall. A great stay!

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Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear LindaD0223, It was with great pleasure that I received your kind comments, for which I would like to thank you. The team will be thrilled as it is greatly appreciated when their efforts are recognised. I could not agree with you more that we are so lucky to be situated in the heart of London, convenient for our guests... More 

Walsall, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Great location, a short walk from Bond street, Regent Street, Picadilly Circus. Hyde Park corner tube station was outside. Hotel was luxurious and comfortable, The room was spacious and had just what was required. The Receptionist was very attentive and welcoming, he made an effort to check us in seamlessly, he also came and spoke to us on the evening,... More 

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Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Gina W, I would like to take this opportunity to thank you for your feedback that you left after staying with us at InterContinental London Park Lane It is always refreshing to receive positive comments and I have shared your feedback with all the departments. We do pride ourselves in providing the best service possible and ensuring every guest... More 

bham
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Fine for a night when at an event in one of the big hotels but i would want a swimming pool at this price!Nice turndown service and a fruit platter which was appreciated the next morning. Had a great deal on hotwire.

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Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear robbbee, Thank you for sending us your feedback and for choosing InterContinental London Park Lane for your recent stay. We highly appreciate our guests’ comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations. robbbee, we hope to welcome you back in the not too distant future. Kind... More 

Isle of Wight, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

A lovely experience, the food tasted as good as it looked, and the service was very good, as a recent reviewer said just the right balance between formal and making you feel welcome. A very special experience.

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Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Sue I, Thank you for sharing your Afternoon Tea experience at InterContinental London Park Lane. In reading your review it is evident that we have made a long lasting impression. I am truly delighted to see that you enjoyed the attentive service the team provided. The team will be thrilled as it is greatly appreciated when their efforts are... More 

Top Contributor
93 reviews 93 reviews
24 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

By far the nicest afternoon tea I have had in London and I have had a few. The food was delicious, the setting was relaxing and felt special and the staff struck just the right balance between formal service and genuine warmth. What a treat it was. You can go to the Dorchester or the Ritz and be part of... More 

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Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear barkwilde, I would like to take this opportunity to thank you for your generous feedback for your recent Afternoon Tea experience with us at InterContinental London Park Lane. We highly appreciate our guests’ comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations. barkwilde, I am very happy... More 

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