We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,055 London hotels

InterContinental London Park Lane

5.0 of 5 Hotel   |   One Hamilton Place | Park Lane, London W1J 7QY, England (Mayfair / St James's / Piccadilly / Green Park )
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
InterContinental London Park Lane
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Save Saved
You added InterContinental London Park Lane to your Saves list
86%
Ranked #117 of 1,055 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Smokeyjoes14 Bristol, United Kingdom
Write a Review

1,400 reviews from our community

Traveler rating
    812
    393
    120
    38
    37
See reviews for
217
546
107
308
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (240)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1400)
  • Mar-May only
    (346)
  • Jun-Aug only
    (338)
  • Sep-Nov only
    (352)
  • Dec-Feb only
    (364)
All months
Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My Mum and I planned a weekend away in London and got what I consider to be a fantastic deal for this hotel. I just had to write a review as I really cannot rate this hotel highly enough! I have stayed in many 5 star hotels both in London and accross the globe and the InterContinental London Park Lane... More

Was this review helpful? Yes 2
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear smokeyjoes14, Thank you for taking the time to post your review about your recent stay with us. It was such pleasure reading your comments and I am truly delighted you and your mother have enjoyed your stay with us. I am truly delighted to see that you enjoyed the attentive service the team provided and the upgraded room upon... More

Guilford, Connecticut
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Park Lane is a street with star hotels,convenient to Piccadilly. . I like the Intercontinental for its service, location and over the top helpful staff. Upon approaching the hotel with suitcases, they were immediately taken from us outside the front door and delivered to our room within minutes after check-in . Rooms are beautiful with quality everything--right down to the... More

Was this review helpful? Yes
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear camey8, Thank you for sharing your experience at InterContinental London Park Lane. London is truly a remarkable city, and I could not agree with you more that the location of the hotel is in a perfect setting to explore all what the city has to offer. In reading your review it is evident that we have made a long... More

Bolton, United Kingdom
Top Contributor
54 reviews 54 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel delivers on all the expected parameters for a 5 star establishment. The stand out features were the superb staff, the product of an obviously first class training program and the breakfast buffet which was outstanding. This was our first stay in the London Intercon and it will definitely not be our last.

Was this review helpful? Yes
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Casablancan, I am delighted to read your observations and that you seem to have had such a great stay overall. I am particularly pleased to read that you found the level of service high as this is truly what sets a hotel apart from the rest. I am looking forward to welcoming you back to InterContinental London Park Lane... More

Sao Paulo
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

There are many good things about the Intercontinental Park Lane. Its location is convenient to many things that tourists may wish to see on their first visit to London. The public spaces (lobby, restaurants, Club Intercontinental) are very well maintained and quite attractive. You can tell that the staff has been very well trained. However, I am NOT a tourist... More

Was this review helpful? Yes 4
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear RioLover64, Thank you for sharing your experience at InterContinental London Park Lane and leaving us your detailed feedback. I would also like to thank you for being our loyal member of IHG Rewards. Our aim is to provide our guest with memorable experiences and I was sorry to hear that you were disappointed with small details that were not... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

I stay in London several weeks a year and have for almost the past 4 years. Have tried almost all hotels in and around Park Lane, Victoria, Kensington, and Belgravia. This was by far the worst value. At almost $500 a night, I have honestly stayed in nicer Hampton Inns. I checked in after 3:00 and was told my room... More

Was this review helpful? Yes
uk
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Couldn't tip anyone - didn't see any one. Everything happened by magic ! ! ! Spent a wonderful Valentines night here and it was perfect, I do mean perfect, the next day (as if by magic our kids arrived ) in the next suite . . . . Legal requirements state she (who must be obeyed ) stayed with younger... More

Was this review helpful? Yes 1
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear BayVista, Thank you for your positive comments about your recent stay at the hotel. It is comments like these that enable us to motivate our team to achieve greater heights. Thank you once again, and I look forward to welcoming you back in the future. Kind regards, Caroline Jillings Director of Rooms More

North Yorkshire
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Right on the corner at Hyde Park. Loved it for being able to walk through greenery up through Diana's garden to the Serpentine Gallery. Being a but lazy jumped in a taxis to the main shopping area. Good for first time visitors to London. Hotel has the best staff who were attentive and friendly ....nothing was too much bother. Room... More

Was this review helpful? Yes 1
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear SiamNorthYorkshire, Thank you for taking the time to review the hotel following your recent stay with us. We are delighted to hear that you had an enjoyable experience and your comments have been shared amongst the team. It is very true that hotel is located very comfortably near the green parks of London. I would also like to thank... More

Gdynia, Poland
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In my opinion, Intercontinental Hotel, is really great hotel, very nice to stay in, service is very friendly and helpful. If you are looking for a hotel for your friends, businesss trip and family, you can be sure, that this hotel will satisfy you, even tho location of the hotel is very good, because Park Lane, is very exclusive, and... More

Was this review helpful? Yes 1
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Piotr S, Thank you for your positive comments about your recent stay at the hotel. It is comments like these that enable us to motivate our team to achieve greater heights. I look forward to welcoming you back in the near future. Best wishes, Caroline Jillings Director of Rooms More

London, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Intercontinental Park Lane on business and it really did not disappoint! The room wasn't huge however the bed was one of the most comfortable I have stayed in. I got there quite late on a Thursday. Check in was quick and efficient, with the doormen immediately taking my bags upon arrival. As soon as I got... More

Was this review helpful? Yes 4
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear LauraAmy_11, Thank you for sending us your kind feedback. Our aim is to provide our guest with memorable experiences and I am delighted to learn that we were able to leave a positive impression. I would also like to thank you for commending our Doorman and Club Lounge teams, Panny and Christian in particular. The team will be thrilled... More

Cranbrook, United Kingdom
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago

A group of us spent one night here. The rooms were acceptable for the price in London and what little food we ate was also acceptable but the service everywhere, particularly in the 'cafe' and the breakfast room was appalling. It took 40 minutes to be served with afternoon tea and at breakfast it took 15 minutes just to get... More

Was this review helpful? Yes
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Peter J H, Thank you kindly for your comments. I do apologise for any inconvenience that this caused you and your team. Please be assured this is not indicative of our usual standards. I have sent you a private email with the follow up on the points raised. Kind regards, Andor Karadi Restaurant and Bar Operations Manager More

Do you own or manage InterContinental London Park Lane?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to InterContinental London Park Lane? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental London Park Lane

Address: One Hamilton Place | Park Lane, London W1J 7QY, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — InterContinental London Park Lane 5*
Number of rooms: 277
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG, Travelocity, Orbitz, Venere, Expedia, Priceline, Cheap Tickets, getaroom.com, Despegar.com, Agoda, HotelTravel.com, TripOnline SA, LondonMarketing.com, Odigeo and Tingo so you can book your InterContinental London Park Lane reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Hotel London
InterContinental London Park Lane England

582 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (538)
Viewed
Room/suite (241)
Viewed
Hotel & grounds (76)
Viewed
View from room (29)
Viewed
Bathroom (51)
Viewed
Dining (23)
Viewed
Business center/function rooms (4)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (1)
Viewed
Other (112)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (15)
Viewed
Dining (5)
Viewed
Business center/function rooms (3)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay