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All 1,073 London hotels

InterContinental London Park Lane

5.0 of 5 Hotel   |   One Hamilton Place | Park Lane, London W1J 7QY, England (Mayfair / St James's / Piccadilly / Green Park )
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86%
Ranked #118 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
dborch Basel, Switzerland
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1,365 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
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Basel, Switzerland
Top Contributor
50 reviews 50 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Everything works amazingly well here, so we keep going back. Friendly helpful staff, great rooms and the bar serves great cocktails , and sushi! Even though its a busy hotel it never gets in the way of great service, and you never get the feeling that its crowded. Very well positioned for Hyde Park and tube lines.

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Irvine, California
Top Contributor
99 reviews 99 reviews
61 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

First time in London, I think I picked a right place. The taxi right from LHR took less than an hour, and costed less than 60 pounds. The place is quite easy to get to by cars. The people working in the hotel are all so nice. I met the nicest IC front desk staff I have ever met at... More

Was this review helpful? Yes 1
Ironbridge Gorge, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff at this hotel were charming and friendly. They couldn't do enough to help. Try the gin cocktails - heaven! Dinner at Theo's was fab. (even got a free book!) It didn't feel pretentious even though it's a 5 star hotel. Soooo relaxing.

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London, United Kingdom
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Only one complaint about this hotel and that's when I pay over £400 per night I expect FREE WIFI. Being expected to pay a ridiculous price for WIFI in this day and age is totally unacceptable, especially when there are plenty of just as nice, if not better, hotels that do not charge for it. So on this basis alone... More

Was this review helpful? Yes 1
Sunderland, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for one night, choosing the hotel because of its excellent location. The staff are delightful and nothing is too much trouble. The whole ambience of the place is relaxing and peaceful - quite some feat when you contrast this with the busy area of London just outside the door! Although we had intended to eat in Theo's... More

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Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Kate W, Thank you for taking the time to review the hotel following your recent stay with us. We are delighted to hear that you had an enjoyable experience and your comments have been shared amongst the team. Once again, thank you for your kind words. We look forward to welcoming you back soon. Kind regards, Caroline Jillings Director... More

Pauls Valley, Oklahoma
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

While I expect a European hotel to have smaller rooms than we Americans are used to- my husband, daughter, and myself were a little claustrophobic in our otherwise fabulous room at the Intercontinental Park Lane. The hotel is stunning, but once inside it is rather generic- you could be anywhere. The location is conveniently located next to a Tube station,... More

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Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear rhendrix64, Thank you for sending us your kind feedback and for choosing InterContinental London Park Lane for your recent stay. The team will be thrilled as it is greatly appreciated when their efforts are recognised. We do have variety of rooms with different size and style, which are described on our website. I could not agree more with you... More

Victoria, British Columbia, Canada
Contributor
18 reviews 18 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Location is excellent (across from the Four Seasons Hotel). Excellent hotel catering to international guests. It is within walking distance of everything you want to see. The staff is very attentive and the concierge can work miracles.

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Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Tim H, Thank you for taking the time to write your review about you most recent visit to InterContinental London Park Lane. I would like to thank you for commending our concierge team in general. We all look forward to having another opportunity to welcome you in the not too distant future. Kind regards, Caroline Jillings Director of Rooms More

London, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Part of the Intercontinental chain and therefore " standard " to the brand. However, as you would expect, the style, elegance and customer service is outstanding. The location is easily accessible and suits a city break well. The gorgeous bar is a great meeting place, light and airy for both afternoon tea.or cocktails. I particularly love the very tall champagne... More

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Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Kermit1frog, Thank you for taking the time to share your experience. Your kind comments about the hotel and the employees are highly appreciated. Our aim is to provide our guests with memorable experiences and I am delighted to learn that we were able to leave a positive impression. I am very pleased to learn that we were able to... More

New York
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Just what I expected in a 5 star business hotel. The service was attentive and when I asked the concierge for advise about a walk, I was presented with a bottle of water and the comment that it was unusually warm for London . Breakfast was very expensive and not special. Many hotels have new fancy shower heads but I... More

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Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear SeaworthyNewYork, Thank you for sending us your kind feedback and for choosing InterContinental London Park Lane for your recent stay. I am delighted to hear that our service and facilities met your expectations. We look forward to welcoming you in the not too distant future. Kind regards, Caroline Jillings Director of Rooms More

Washington DC
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My first impression of this hotel was how good the lobby smelled. I asked the front desk what it was and they said it was a special scent made for them. Loved it! Wonderful service. There is always someone in the lobby waiting to help you. I felt like I could ask them for anything and they would make it... More

Was this review helpful? Yes 1
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear MeetingProDC, Thank you for your comments. What more can I say than a big thank you for sharing such a fantastic review. The entire team is looking forward to welcoming you back to InterContinental London Park Lane the next time you visit London. Warm regards, Caroline Jillings Director of Rooms More

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Additional Information about InterContinental London Park Lane

Address: One Hamilton Place | Park Lane, London W1J 7QY, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — InterContinental London Park Lane 5*
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Also Known As:
Intercontinental Hotel London
InterContinental London Park Lane England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#33 Spa Hotel in London #72 Romantic Hotel in London #92 Luxury Hotel in London #94 Business Hotel in London #114 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square. Also worth seeing is the Victoria and Albert Museum, Madame Tussauds and The National Portrait Gallery. ... more   less 
Number of rooms
277

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