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All 1,073 London hotels

InterContinental London Park Lane

5.0 of 5 Hotel   |   One Hamilton Place | Park Lane, London W1J 7QY, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #114 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
mktraveller Milton Keynes, United Kingdom
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1,380 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (236)
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English first
Milton Keynes, United Kingdom
Top Contributor
79 reviews 79 reviews
68 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here one night 30 August 2014. I was using IHG Club points and I'm glad I was as I can see no justification for charging over £450 a night for the room I was given. Check in was efficient and friendly and although we arrived before midday the room was ready. We were told not to worry about... More

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San Francisco, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I love this hotel. It is centrally located near Hyde Park and near a tube stop that you can take all the way to the airport. The lobby was simple but nicely done. All the staff are supper friendly from the doorman who smiles every time they open the door to the house keeping that kept my rooms nice and... More

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Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear hkboxer, Thank you for sharing your experience at InterContinental London Park Lane. Your kind comments about the hotel and the employees are highly appreciated. I am delighted to learn that we were able to leave a positive impression, ensuring that we deliver an experience in line with our guests’ expectations. We trust that we can look forward to welcoming... More

London, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife an I decided to stay at the Intercontinental Park Lane as part of our wedding anniversary celebrations. We used points for a one night stay. If I had paid the going rate. starts at GBP 500 per night I would of been very disappointed. The room was small and while having a nice view over Park Lane and... More

Was this review helpful? Yes 1
Kent
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I were here last week and we both had a spa session of massage and facial. The spa area is very calming and there are seating areas for waiting before and after. My back massage was done by Amy, who was charming. If you wished to indulge in conversation you could, if not then you can just... More

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Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Alan P, Thank you for your kind comments on Spa InterContinental. It is my pleasure to read how much you enjoyed your treatment and the relaxation room and how much you enjoyed the facial. I will share your comments with the team. I look forward to welcoming you back during your next visit. Kind regards, Caroline Jillings Director of... More

Wakefield, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic hotel with top notch service, facilities and location. Would recommend this hotel and will return. Room was spacious with nice touches and furniture. The food was lovely and prices although slightly expensive but acceptable.

Was this review helpful? Yes
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Davide L, It was with great pleasure that I received your warm comments, for which I would like to thank you. We look forward to welcoming you in the not too distant future. Kind regards, Caroline Jillings Director of Rooms More

Boston, Massachusetts
Top Contributor
60 reviews 60 reviews
58 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

It is a nice hotel, the rooms are really great, the service is not more than ok (slow), and the location is fine. But in comparison to other choices, I wouldn't go back here. Value for money - I usually find better choices.

Was this review helpful? Yes
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear ron I, Thank you for sending us your kind feedback and for choosing InterContinental London Park Lane for your recent stay. I am sorry to hear that we did not exceed your expectation on this occasion. I do hope we will get the chance to welcome you back to InterContinental London Park Lane so that we can get an... More

London
Contributor
13 reviews 13 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here on a number of occasions, for business and can honestly say this is one of the nicest hotels in London. Very well situated for Park Lane. Superb 'afternoon tea' The bedrooms are great, and I've been in the whole range of them, from, 'basic' to 'club'. The showers are super and the complimentary toiletries are a... More

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Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Sunflower_xxx, Thank you very much for your review and kind words following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Thank you once again, and I look forward to welcoming you back. Kind regards, Caroline Jillings Director of Rooms More

Istanbul, Turkey
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I always like Inter Continental Hotels, except the one in Istanbul :-) This is really a classy nice hotel, in the middle of everything. I had stayed many times. As long as I can afford, this is one my favorite location in London. As I like walking a lot, I can walk to everywhere, the service is very good. Strongly... More

Was this review helpful? Yes 2
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear anilimo, Thank you for sending us your kind feedback and for choosing InterContinental London Park Lane for your recent stay. Our aim is to provide our guest with memorable experiences and I am delighted to learn that we were able to leave a positive impression. We are very lucky indeed to have been positioned in a such iconic location!... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I went to an afternoon tea today with a friend. I am a vegetarian, and was pleased that they offer a vegetarian option. The food wasn't extraordinary (though it was perfectly nice), but the service was pretty terrible. The server only came when she had something specific to do (drop off scones), and it took me quite a long time... More

Was this review helpful? Yes 1
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Christin W, Thank you for writing a review about your recent experience at the Wellington Lounge. I am delighted to learn that you enjoy our Afternoon tea vegetarian choice, however I am really sorry to hear that the service was not up to your expectations. I can reassure that neither myself of any of my team members reserve different... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My boyfriend treated me to a spa session at The Intercontinental hotel and I thoroughly enjoyed every moment. From the minute we walked in, the kind lady on the reception desk welcomed up to the sofas and bought over complimentary drinks and fresh fruits. We enjoyed an hour long body massage and it was out of this world! The women... More

Was this review helpful? Yes
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Chloemccluskey, Thank you for your review of your recent Spa InterContinental experience. What a lovely present from your boyfriend! It was a pleasure reading that you had a truly relaxing and calming time with us and enjoyed your massage. I appreciate you sharing your feedback with us. Once again I would like to wish you a happy birthday and... More

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Additional Information about InterContinental London Park Lane

Address: One Hamilton Place | Park Lane, London W1J 7QY, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — InterContinental London Park Lane 5*
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Also Known As:
Intercontinental Hotel London
InterContinental London Park Lane England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#33 Spa Hotel in London #71 Romantic Hotel in London #92 Luxury Hotel in London #93 Business Hotel in London #98 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square. Also worth seeing is the Victoria and Albert Museum, Madame Tussauds and The National Portrait Gallery. ... more   less 
Number of rooms
277

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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