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DoubleTree by Hilton London Victoria

4.0 of 5 Hotel   |   2 Bridge Place | Victoria, London SW1V 1QA, England
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Ranked #223 of 1,054 Hotels in London
A recent review
3 of 5 stars reviewed 3 days ago
margeebill Laguna Park, Texas
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338 reviews from our community

Traveler rating
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    32
    9
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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English first
Laguna Park, Texas
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

We stayed in this hotel from August 20 thru August 25, 2014. We requested a triple and when we arrived, we again stated we needed a triple room. We were too early for check-in, so we waited about 3 hours. When we were able to check in, we again confirmed that we requested a triple room. This was acknowledged by... More

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DTlonvc, Manager at DoubleTree by Hilton London Victoria, responded to this review

Dear margeebill, Thank you for sharing your feedback with us. I am terribly sorry for the sub standard check in experience and for the fact that your request was not accommodated in a timely manner. Guest preference and request is very much in the heart of the hotel daily operation so we are very disappointed when such lapse in communication... More

Raleigh
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

First, I will disclose that my husband is a Hilton Honors member so he stays in a lot of Hilton portfolio properties. We stayed at this hotel the end of August this year. We had a transatlantic flight that had us landing at Heathrow at 7 AM. I emailed the property in advance to request an early check in. They... More

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DTlonvc, Manager at DoubleTree by Hilton London Victoria, responded to this review

Dear Christy E, Thank you for expressing your views on trip advsior I am very sorry our waiting staff speed of service impacted your stay in such memorable way. Statistically, it is a rare reported elements of our services, particularly when our hotel has a compact size restaurant which needs to be turned around fully 4 to 6 times per... More

Nottingham, United Kingdom
1 review
3 of 5 stars Reviewed 5 days ago NEW

Not the best Hilton! Excuse on arrival that our room was still occupied so "we've got an upgrade" to a Superior room. The room was good, but still had the previous occupant rubbish in it and no coffee, sugar, milk etc. Reception tried to do something about it but as it was a Sunday evening they informed us that House... More

Review collected in partnership with DoubleTree by Hilton

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Worcester, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Great if like us you were wanting to catch a stream train early on a Saturday morning from Victoria Station, our room even had a view of the platform from which the train was to depart. Friendly staff, and a clean tidy room, we did not sample any of the other facilities offered by the hotel. Would use again in... More

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DTlonvc, Manager at DoubleTree by Hilton London Victoria, responded to this review

Dear dandl0, Thank you for posting your views on T.A. I am glad you could see the orient express from your room which hopefully enhanced your overall experience and glad you enjoyed the team friendliness and cleanliness. We hope to see you again on your next trip to London. Regards, Issam Abid Hotel Manager More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

It's in a very good position close to Victroy Station. Rooms quite large and very clean and quite. Staff is very kindly, I had a problem with my bed and they solve it quickly.. Breakfast restaurant is a little bit small but food is excellent.

Review collected in partnership with DoubleTree by Hilton

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fjell, Norway
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A very nice hotel for a stay in London. Close to Victoria Station and the Gatwick express. Clean and modern. Very good choice at a nice price. We would come back once again without any doubth. And looking forward to our next weekend of shopping in London.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
DTlonvc, Manager at DoubleTree by Hilton London Victoria, responded to this review

Dear Unni B, We are delighted you enjoyed your stay with us. Thank you for your feedback and see you again soon! Sincerely, Issam Abid Hotel Manager More

Brighton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is positioned next to Victoria Station, ideal for access for the tube and trains. I found the hotel was well maintained, the staff helpful, the rooms were very clean and quiet. The only small problem we had was the level of noise made by the cleaners in the morning, I feel sure that this can be improved upon.... More

Review collected in partnership with DoubleTree by Hilton

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DTlonvc, Manager at DoubleTree by Hilton London Victoria, responded to this review

Dear y92mike_12, Thank you for posting a review of your experience on trip advisor. I am pleased to read you enjoyed the overall stay and staff at the hotel and that our location was convenient to your trip. Please accept our apologies if the housekeeping staff was somewhat noisy but rest assured it will be addressed. We look forward to... More

Adelaide, Australia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

A new comfortable hotel in Central London. We stayed with our son and found the rooms clean and comfortable. Very close to victoria station - you find it our the door opposite platform no 1. We were needing an early morning train to Gatwick so the location was perfect. That being said - the hotel location also suited all our... More

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New York City, New York
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

The Doubletree Victoria is a perfectly fine hotel. The positives were that the rooms were very clean, maintenance staff responds quickly (our AC unit was not working properly when we got in that evening, they fixed it promptly); front desk staff are polite and helpful. The hotel is also walking distance to Buckingham Palace (approx. 1 mile). This is not... More

Was this review helpful? Yes 1
DTlonvc, Manager at DoubleTree by Hilton London Victoria, responded to this review

Dear phillycww, Thank you for sharing your stay with other travellers. Despite the average rating and the teething issue with the A/C which was attended to promptly, I read that the bulk of your experienced with us was overall positive so I am keen to hear further feedback from you to see where we could have done better at your... More

Erskine, United Kingdom
Top Contributor
105 reviews 105 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

We used this hotel as it is convenient for the Victoria bus and coach stations. It is within walking distance of Buckingham Palace and House of Parliament etc. Food is a bit pricey in the restaurant but they are London prices after all. Would use again.

Was this review helpful? Yes 1
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Additional Information about DoubleTree by Hilton London Victoria

Address: 2 Bridge Place | Victoria, London SW1V 1QA, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — DoubleTree by Hilton London Victoria 4*
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Also Known As:
Hesperia Victoria Hotel
Hesperia London Hotel
Hesperia London Victoria
Hesperia Victoria London
Hesperia Hotel London Victoria
DoubleTree By Hilton London Victoria England

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