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Holiday Inn London - Mayfair

4.0 of 5 3 Berkeley Street, London W1J 8NE, England
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Holiday Inn London - Mayfair
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Holiday Inn London - Mayfair
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1,343 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn London - Mayfair
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Ontario
Top Contributor
59 reviews 59 reviews
20 hotel reviews
86 helpful votes 86 helpful votes
1 of 5 stars Reviewed September 11, 2009

We stayed three nights at this hotel to take in the sights of the greatest city on earth. My wife and I brought our 18 and 20 year olds and rented two rooms, including an executive suite. The location is excellent - in Mayfair - and close to everything. But that's where the quality element ends. The hotel is run... More

Was this review helpful? Yes
HotelGuestRelations, Guest Relation Manager at Holiday Inn London - Mayfair, responded to this review

Dear Guest, Many thanks for taking the time to write and post a review. Only you can tell us if we are meeting your needs and expectations, we were very pleased that you found our location to your liking. We are most disappointed to learn that your experience with other aspects and staff of the hotel ‘had been less than... More

World-wide Traveller
Top Contributor
132 reviews 132 reviews
87 hotel reviews
141 helpful votes 141 helpful votes
2 of 5 stars Reviewed September 10, 2009

In the age where most hotel chains (and yes, even Holiday Inn) try to re-invent themselves and become design and boutique, what should be the brand flagship, in prime location and charging high prices, is actually the most run-down I have ever seen. Much wear and tear, dirty carpet, claustrophobic bathroom, and an old-style TV. I was happy I only... More

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Pfafftown, NC
Top Contributor
104 reviews 104 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed September 9, 2009

The only good thing about this hotel is location. Only one elevator worked and that was sporadic at best, at one point we were instructed to use the service elevator and had to ride up and down with bags of dirty laundry. We were on the 4th floor and had to use the stairs a few times. The concierge service... More

Was this review helpful? Yes
HotelGuestRelations, Guest Relation Manager at Holiday Inn London - Mayfair, responded to this review

Dear Guest, Many thanks for taking the time to write and post a review. Only you can tell us if we are meeting your needs and expectations, we were very pleased that you found our location to your liking. We are most disappointed to learn that your experience with other aspects and staff of the hotel ‘had been less than... More

Middle England
Top Contributor
100 reviews 100 reviews
43 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed September 8, 2009

Stayed several times mainly because of location - just next to Green Park Tube. Rates can vary depending on demand. I stayed here last time for £104 per night (no breakfast) which is a bargain. Added to that I had a room upgrade as well. Rooms are acceptable for an older hotel in London. Trick is to join Holiday Inn... More

Was this review helpful? Yes
HotelGuestRelations, Guest Relation Manager at Holiday Inn London - Mayfair, responded to this review

Dear Guest, Many thanks for taking the time to write and post a review. Only you can tell us if we are meeting your needs and expectations, we were very glad that you found our hotel pleasing and hope that you enjoyed your stay with us. The elevators are receiving attention and we expect full service with-in a few weeks.... More

Boston, Massachusetts
Top Contributor
58 reviews 58 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 6, 2009

I stayed there after a surgery in a wheelchair access room, it was comfortable.

Was this review helpful? Yes
HotelGuestRelations, Guest Relation Manager at Holiday Inn London - Mayfair, responded to this review

Dear Guest, Many thanks for taking the time to write and post a review. Only you can tell us if we are meeting your needs and expectations, we were very glad that you found our hotel pleasing and hope that you enjoyed your stay with us. The elevators are receiving attention and we expect full service with-in a few weeks.... More

Oklahoma
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 3, 2009

We are very familiar with London, as half the family still lives there, and should have trusted my inner voice and stay somewhere else. The location is what lured us into this trap, across the road from The Ritz, a real hotel, and up Berkley Street, about 50 meters from Berkley Square. Up on arrival, a short walk from Green... More

Was this review helpful? Yes 1
HotelGuestRelations, Guest Relation Manager at Holiday Inn London - Mayfair, responded to this review

Dear Guest, Many thanks for taking the time to write and post a review. Only you can tell us if we are meeting your needs and expectations, we were very pleased that you found our location to your liking. We are most disappointed to learn that your experience with other aspects and staff of the hotel ‘had been less than... More

Derbyshire, United Kingdom
Top Contributor
97 reviews 97 reviews
78 hotel reviews
243 helpful votes 243 helpful votes
5 of 5 stars Reviewed September 3, 2009

I got this on a 2 for one deal from the Holiday Inn website - 2 nights in the Holiday Inn Mayfair for £160, and as they had run out of non smoking rooms and had an executive free, I got an upgrade too - fantastic. Whilst you are unlikely to match my luck in getting a £400 per night... More

Was this review helpful? Yes
HotelGuestRelations, Guest Relation Manager at Holiday Inn London - Mayfair, responded to this review

Dear Guest, Many thanks for taking the time to write and post a review. Only you can tell us if we are meeting your needs and expectations, we were very glad that you found our hotel pleasing and hope that you enjoyed your stay with us. Despite this we are also reviewing the service offered by our staff, our accomodation... More

midlands
1 review
5 of 5 stars Reviewed August 31, 2009

I stayed at this hotel with my Mom & my 7 year old Daughter for my 30th Birthday escape. Location wise it is absolutely superb, Stones through from the Ritz and Green park tube station. with in walking distance you have all the major sights, Buckingham Palace, Hyde park, Trafalgar square, Piccadilly, Also all the shopping areas, Oxford street, Regents... More

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Toronto, Canada
Top Contributor
79 reviews 79 reviews
60 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed August 25, 2009

Stayed at the Holiday Inn Mayfair for three nights for family vacation. Disappointing hotel, dated furniture. Soap sliver provided in bathroom does not seem to be in keeping with the supposed hotel quality, was more of Quality Inn type. There was no lotion, no other bathroom amenities, basic shampoo and gel only available. Room size was quite good as we... More

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 15, 2009

I got this hotel via Priceline. The location is excellent for Central London sightseeing, etc.. Everything is within a short walk, and the Green Park Tube is just outside the hotel. When I arrived the first room I was given was not great. It was on a low floor that looked directly onto a wall of a building that was... More

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Additional Information about Holiday Inn London - Mayfair

Address: 3 Berkeley Street, London W1J 8NE, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Holiday Inn London - Mayfair 4*
Number of rooms: 195
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Also Known As:
Holiday Inn London - Mayfair Hotel London
London Holiday Inn
Holiday Inn London - Mayfair England

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