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Holiday Inn London - Mayfair

4.0 of 5
3 Berkeley Street, London W1XJ 8NE, England
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Ranked #323 of 1,067 hotels in London
4.0 of 5 stars 620 Reviews
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620 reviews from our community

What travelers say about this hotel
  • Green park tube(18)
  • Buckingham palace(13)
  • Great location(12)
  • Very nice(7)
  • Double beds(7)
  • Rooms are clean(5)
  • Short walk(5)
  • Friendly and helpful(4)
  • Priority Club points(4)
Traveler rating
    153
    272
    105
    62
    28
Only show reviews for Family (158) | Couples (141) | Business (77)
Date Rating
Nick R
Middletown, New Jersey, United States
1 review
5 of 5 stars Reviewed January 14, 2012

The rooms were small, but very comfortable. Walking distance form Buckingham palace, and Bus tours and the tube are only a few feet out the door. More

Was this review helpful? Yes
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
January 18, 2012

Dear Guest, Hello and thank you forchoosing to stay at the Holiday Inn Mayfair, i am so pleased that you had an enjoyable and comfortable stay with us.. i will be sure to share your review with the rest of the team i look forward to welcoming you again in the not so very distant future Kind regards, Sarah Nezam More

docambridge
Chicago, Illinois
1 review
2 helpful votes
5 of 5 stars Reviewed January 11, 2012
2
people found this review helpful

My friend and I stayed at this great hotel for a week while vacationing in London. We arrived a day late due to problems with our flight and upon arrival our room was ready, clean, and staff was very friendly. Our room with double beds was very comfortable, large enough for the two of us to move around in, large... More

Was this review helpful? Yes
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
January 12, 2012

Dear Mrs Docambridge, Hello and thank you for choosing to stay at the Holiday Inn Mayfair, I am so pleased that you had a wonderful and enjoyable stay with us...what a fantastic start to the year, we very much value your comments and positive feedback. We are often commended for the fantastic location, which we are situated in as it... More

TonyLonsdale
Sunderland
Senior Contributor
23 reviews
26 helpful votes
4 of 5 stars Reviewed January 8, 2012
1
person found this review helpful

Not being able to find a decent rate at my usual London hotel I found a good deal, from memory £118, for a dbl room in Mayfair at The Holiday Inn. We stayed there in 1998 and still remember the breakfast we had brought to the room. It was so vast we only ordered the one the following day! The... More

Was this review helpful? Yes
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
January 10, 2012

Dear Mr Lonsdale, Hello and thank you for choosing to stay at the Holiday Inn London Mayfair, I am pleased that you had a pleasant and enjoyable stay with us. Thank you for your kind comments and reviews, we aim to provide the best service possible and value our customer's feedback in order to help improve any area's we may... More

Jason73
Vancouver BC Canada
Contributor
11 reviews
25 helpful votes
5 of 5 stars Reviewed January 7, 2012
1
person found this review helpful

Stayed here for 5 nights on points. GREAT location...1 minute walk from Green Park tube station...10 minute walk through Green Park to Buckingham Palace...used the grocery store at Green Park station many times for quick breakfasts...used the restaurant in the hotel twice, good but a touch pricey...rooms were clean, staff was professional...will definitely stay there again when we go back... More

Was this review helpful? Yes
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
January 12, 2012

Dear Guest, Thank you for your kind comments, I will be sure to share this with the rest of my team. Please be sure to look no further then us the next time your in town.. Kind regards, Sarah More

AliDUk
UK
Senior Contributor
30 reviews
11 helpful votes
4 of 5 stars Reviewed January 5, 2012

Stayed here again on a reward night and really can't fault it. We arrived about 2pm and were quickly checked in. The room had 2 double beds, was clean and tidy but has others have said the furniture is dark and dated. We think this adds to the charm! The bathroom, especially the shower does need updating. A lovely touch... More

Was this review helpful? Yes
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
January 10, 2012

Dear Mr Ali Thank you for your review, I am so pleased that everything was to your satisfaction and you had a comfortable and enjoyable stay with us. I will share this fantastic review with the rest of my team. I look forward to welcoming you again in the not so very distant future. Kindest regards, Sarah Nezam More

Rob C
Sydney, Australia
2 reviews
6 helpful votes
1 of 5 stars Reviewed January 4, 2012
5
people found this review helpful

I arrived at this hotel with my wife and two children. I am very well travelled in my work so I have a fair idea of hotels and the service that should be offered. We arrived at 2.15pm after a long journey to find our room was not available. This is very late in the day for rooms not to... More

Was this review helpful? Yes
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
January 10, 2012

Dear Mr Rob, Thank you for taking the time to write a review on Tripadvisor, I recall that you did mention this when I greeted you at the Front Desk. First and foremost, I would like to take this opportunity to apologise for any inconvinience caused at the time of check in, as I explained at the time, we were... More

Kevlondon
London, Paris
Senior Contributor
44 reviews
35 helpful votes
5 of 5 stars Reviewed January 2, 2012
2
people found this review helpful

Stayed here using reward points as we had a busy day of shopping, afternoon tea and theatre. Arrive early for check-in, just after 2pm. I was delighted to be given an upgrade to a king executive room on the top floor. We originally requested a smoking room, but this would have involved waiting so we took the available non-smoking room.... More

Was this review helpful? Yes
NYCtraveler13
NYC, NY
Senior Reviewer
6 reviews
3 helpful votes
4 of 5 stars Reviewed December 29, 2011

We stayed at the Holiday Inn Mayfair with my family (2 adults, 2 children). The location is absolutely perfect (near Green Park, easy walking distance to Buckingham Palace, Big Ben, Westminster Abbey, Houses of Parliament)! The room was fine, though somewhat expensive for what seemed to be a 3 star hotel by my American standards. The front desk staff were... More

Was this review helpful? Yes
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
January 2, 2012

Dear Guest, Hello and thank you for choosing to stay at the Holiday Inn Londo-Mayfair, we aim to provide the best and highest standard of service to all our guests and value each and every feedback given to us. I am glad that you had a comfortable and enjoyable stay with us. Please be sure to look us up again... More

bajohnhoey
Reading, United Kingdom
Contributor
11 reviews
24 helpful votes
1 of 5 stars Reviewed December 21, 2011
6
people found this review helpful

As a platinum member of IHG I was sent an email declaring that this hotel would be on sale, along with 180 others in the chain, from 0001 until 1159 on Dec 20th, for 20.12 to celebrate the London Olympics. At 0002 I tried to book a room online and the cheapest rate was 143 pounds. I rang the Platinum... More

Was this review helpful? Yes
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
December 30, 2011

Dear bajohnhoey, on behalf of the hotel and Holiday Inn I'm really sorry you were unable to book this special offer which celebrates the upcoming London 2012 Olympics. We had a massive response far beyond the company's expectations and I know this left many dissappointed. That said some others had better luck and we had over 80 room nights booked... More

parvs4
southampton
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed December 20, 2011

The hotel brings the full support of a major international chain but retains a good local feel with friendly staff. The position is great, right on Piccadilly, vitally opposite the Ritz hotel and a very short distance to Green Park tube station. It is in walking distance to most of the main visitor sites, shopping areas and art galleries etc... More

Was this review helpful? Yes

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Holiday Inn London - Mayfair Also Known As

  • Holiday Inn London
  • Holiday Inn Mayfair
  • London Holiday Inn
  • Holiday Inn London Mayfair
Address: 3 Berkeley Street, London W1XJ 8NE, England

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Holiday Inn London - Mayfair
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