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Holiday Inn London - Mayfair

#327 of 1,050 Hotels in London
Certificate of Excellence
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3 Berkeley Street, London W1J 8NE, England
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Holiday Inn London - Mayfair
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Holiday Inn London - Mayfair
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1,500 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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UK
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

was there for a meeting, excellent location, great service, suitable range of food, drinks and snacks. quiet, clean and modern meeting rooms if the rest of the hotel is a bit old. meeting room at the top floor could do with indicating where toilet is! (which is on the right as you leave the room)

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ORMOND BEACH
1 review
2 of 5 stars Reviewed 2 days ago NEW

There was fire alarm that caught everyone by surprise, and the staff had no exit strategy to insure the guests evacuated the hotel. Several of us were told when exiting through a side foyer we could remain there as it was cold and raining. We were there for 20 minutes with the alarm still going off when this rude employee... More 

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Senior Contributor
49 reviews 49 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was going to spend the evening of the General Election at an event in Pall Mall which was not due to end until 3am. I booked the Holiday Inn Mayfair as I had used it on a number of occasions in the past and it was ideally situated for Pall Mall. Having checked in at around 4pm, I went... More 

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Palmdale, California
Contributor
15 reviews 15 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice location, nice accommodations and nice staff. The room was ordinary but nice sized and very clean It is one block from a pick-up location for many of the tourist buses and is also walking distance from many of the attractions. If I have the opportunity to visit London in the future I would most likely stay here. The rates... More 

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Klaudia-Wolodzk... W, Manager at Holiday Inn London - Mayfair, responded to this review

Dear Jim B, Thank you for choosing to stay at the Holiday Inn London-Mayfair, we are pleased you enjoyed our hotels fabulous location and found our team nice. We are glad you had a nice and pleasant stay with us and we hope to welcome you back again soon! Kind Regards, Areti Karali - Hotel Manager More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Mid range hotel that ticks all the boxes rooms well appointed and comfortable.The hotel is just a few seconds from green park station in a very fashionable and plush area know as Mayfair,my office in London is just a block away.Breakfast was included and there was a excellent choice of fruits and english breakfast was also on offer.I would stay... More 

Was this review helpful? Yes 1
Klaudia-Wolodzk... W, Manager at Holiday Inn London - Mayfair, responded to this review

Dear Martin H, We appreciate you taking the time to write your 4* review on our hotel, thank you. It is a delight to read that you had such a pleasant stay with us and had the chance to enjoy our award winning breakfast. We hope to welcome you back soon. Kind Regards, Areti Karali - Hotel Manager More 

Birmingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for one night while spending the weekend in London with my sister and a friend. Good location, central to everything we needed and very friendly staff. We were too early to check-in but were able to leave our bags with the Concierge so we could carry on with our sightseeing, luggage free! The same applied the next day -... More 

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Klaudia-Wolodzk... W, Manager at Holiday Inn London - Mayfair, responded to this review

Dear CraftieM2014, Thank you for choosing to stay at the Holiday Inn London-Mayfair, we are pleased you enjoyed our hotels fabulous location and found our team friendly. We will pass your comments regarding breakfast to our restaurant team. Thank you once again for choosing to stay with us and also for taking the time to write your review. We are... More 

CA
Top Contributor
166 reviews 166 reviews
31 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

This is typical Holiday Inn, OK but nothing fancy. I am guessing it has not been renovated for several years. The elevators are small and seem to shake and groan. Free internet (free for only two devices per room) was less than speedy and not consistent. Our room is a standard with queen bed, view of a rooftop. The room... More 

Was this review helpful? Yes 1
Klaudia-Wolodzk... W, Manager at Holiday Inn London - Mayfair, responded to this review

Dear labguides, Thank you for taking the time to write your review on our hotel. We are happy that you enjoyed the fantastic location of our hotel but we are sorry to hear that you didn't like our hotel's interior. We don't often hear this feedback, however we are aware that everyone's experience is unique to them and each unique... More 

Hayes
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First day, large conference suite on first floor. Very welcoming space with male and female facilities and excellent hot drink facilities. On day two. ..7th floor. Room was clearly a converted bedroom. One unisex toilet. Cramped room. Coffee machine had been switched off by hotel management as it made too much noise aparently. Other hotcdrink making facilities were good. Nice... More 

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Klaudia-Wolodzk... W, Manager at Holiday Inn London - Mayfair, responded to this review

Dear princesnat81, Thank you for taking the time to write your review on our hotel. We are glad you liked our conference suite on the first floor. Our conference suite on the seven floor is slightly smaller but they are both designed to meet our customers need on the day of the event. We are sorry you was disappointed on... More 

Capital Federal
Contributor
16 reviews 16 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Sightseeing tour. Room very good.Care must be taken in the locations you get and complain if you do not agree with you assign. The bed is very comfortable and most rooms have a small reception room. The hotel is clean and confortable. Very good location

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Klaudia-Wolodzk... W, Manager at Holiday Inn London - Mayfair, responded to this review

Dear veronicagomezpola, Thank you for taking the time to post your 5* review, we are so glad to read you were pleased with the location, the hotel and service. We look forward to welcoming you back soon. Best Regards, Areti Karali - Hotel Manager More 

Kendal, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Central location near the American Embassy if you need a visa. Also walking distance from many great sites to see. The food was first class, excellent rooms. The breakfast was well worth the extra. With all this also, the staff were very friendly & helpful. We will return.

Was this review helpful? Yes
Klaudia-Wolodzk... W, Manager at Holiday Inn London - Mayfair, responded to this review

Dear Martin C, We really appreciate you taking the time out to write your review on our hotel, thank you. We are pleased you enjoyed our hotels location, and found us friendly and helpful. It is a delight to read that you had such a pleasant stay with us and enjoyed breakfast in out hotel. We hope to welcome you... More 

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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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