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Holiday Inn London - Mayfair

#334 of 1,054 Hotels in London
Certificate of Excellence
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3 Berkeley Street, London W1J 8NE, England
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1 room 1 guest
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Holiday Inn London - Mayfair
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1,581 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

I stayed here for 5 nights on business and while this seems to be mainly a tourist hotel, it was great for my purposes. The staff is incredibly friendly and helpful. I had an executive level room which was large (for London) and had a nice view to the Ritz across the road. Very comfortable bed and pillows. Convenient to... More 

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Tel Aviv, Israel
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked this hotel for a family vacation in London. Indeed, the room is a bit small (we took a room on the 6th floor, with view to the street and a bit to the park), but who stays in the room when visiting London? The room was comfortable and really great. Breakfast in the morning was a bit crowded... More 

Was this review helpful? Yes 1
Pittsbugh
Level Contributor
208 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is in a great location near the tube and attractions. The staff was always friendly. The room was comfortable and clean. It's pretty much what you would expect - nothing to complain about, but nothing to write home about.

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Tel Aviv, Israel
Level Contributor
86 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel's location is excellent - in the center of London, 5 minutes walking to Buckingham Palace, less than a minute walking to Green Park, next to Hyde Park, Piccadilly, and very close to Oxford and all the touristic places in London. The room is very clean, the beds are very comfortable, the bathroom is clean and there's towel's warmer.... More 

Was this review helpful? Yes 1
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Very below average Mould on the bathroom ceiling Stale smell Very basic room Stain on pillow which was visa one through the case 😱 The room was very very bad of and was let down For £230 expected more Not even breakfast was inuded

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Klaudia-Wolodzk... W, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Henna V, Thank you for taking the time to review your recent stay with us. Guest comments are taken very seriously and your feed-back relayed to the departments concerned. We were sorry your stay was not up to expectations. Regards, Mark Ind - General Manager More 

Cranford, New Jersey
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Family vacation in Europe. Fours days in London. Hotel had everything we need but convenience was prime 10 minute walk to Piccadilly Circus 5 minute walk (thru nice park) to Buckingham Palace 500 feet to the Hop On-Hop off buses (recommended) 500 feet from Ritz Hotel which was pickup location for our bus transfer to Windsor Castle/Stonehenge/Bath (return bus brings... More 

Was this review helpful? Yes 1
Klaudia-Wolodzk... W, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Mike S, Many thanks for taking the time to post your review - we are delighted to know you enjoyed your stay and made the most of our brilliant central location. Regards, Mark Ind - General Manager More 

East Coast Canada
Level Contributor
125 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We were very pleased with our stay here for 5 nights. The central location (across the street from a subway station and easy walking distance to many tourist attractions) made this a great choice for us. The room was OK, not modern and yes, it was expensive, but this is London after all and you are paying for location. The... More 

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Klaudia-Wolodzk... W, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear EastCoastCanada, Thank you very much for taking the time to write a review of our property. We are looking forward to welcoming you back again. Best regards, Mark Ind - General Manager More 

Pittsburgh, Pennsylvania
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had two days in London and wanted to make the most of them, and I am glad we chose this hotel. It was right across the street from the Green Park tube station and had easy access to everything we needed - cash machine, quick meals, and even within walking distance of major attractions of London. The hotel was... More 

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Klaudia-Wolodzk... W, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear laur3nb, Thank you for taking the time to post your 5* review - we are glad you enjoyed your stay overall, and that you found our beds incredibly comfortable. We hope to welcome you back soon. Regards, Mark Ind - General Manager More 

London, United Kingdom
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Decent sized hotel, and excellently located for Green Park tube station. I've come to expect high standards from any IHG hotel as a member of their rewards club and this didn't disappoint. My room was clean, smart, if a little dated perhaps. Staff were all friendly and knowledgable. I would recommend particularly if you've never been to London before.

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Klaudia-Wolodzk... W, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Alex B, Thank you so much for taking the time to post such a positive 4* Review. We are so pleased you enjoyed your stay, and do hope to welcome you back very soon. Best regards, Mark Ind - General Manager More 

Brooklyn, New York
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

The Holiday Inn London-Mayfair seemed ideal because it is centrally located (Green Park subway station is right around the corner, as well as a wonderful & surprisingly affordable French restaurant and Italian restaurant). Also, the Black top taxi cabs are almost always outside the lobby and you never need to direct them as these drivers are experts of the streets.... More 

Was this review helpful? Yes
Klaudia-Wolodzk... W, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Erika B, Thank you for taking the time to review your recent stay. All comments are taken seriously and relayed to the team. We are very sorry your stay was not up to your expectations and to our normal high standards. I do hope you will consider staying with us on your next visit to London, when we can... More 

Hotel Review Summarization

What travelers say

  • Very good(11)
  • Buckingham palace(10)
  • Great location(10)
  • Green park(5)
  • Executive room(5)
  • Oxford street(4)
  • Double beds(4)
  • Friendly and helpful(4)
  • Would definitely stay(3)
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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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