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Holiday Inn London - Mayfair

4.0 of 5 Hotel   |   3 Berkeley Street, London W1J 8NE, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #325 of 1,054 Hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Ochil17 Larbert, United Kingdom
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1,300 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Larbert, United Kingdom
Top Contributor
60 reviews 60 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I'd recommend this hotel for its location. We stayed two nights and walked through Green Park to Buckingham Palace, Harrods & Hyde Park during the day and then to Prince of Wales and Price Edward theatres in the evening. Green Park underground station is 1 minute away with very good connection, we got to both Kew Gardens station and London... More

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Adelaide, South Austrlia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We visited this hotel for a week in late August. The decor is a little dated but the room was cleaned daily and the staff were helpful. Without doubt the best asset of this hotel is the location. Sainsburys and Starbucks across the street with short walks to Buckingham Palace, Piccadilly Circus, Hyde Park Corner and Oxford Street. Would most... More

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London, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed here on a business trip. Great location only a 5 minute walk into the centre. Very clean rooms and helpful staff. Was given lots of information about getting around by reception and nothing seemed too much trouble.

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PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Rob B Thank you for your great comments regarding your recent visit. Great to hear the Team were helpful during your stay. Regards Paul Spencer General Manager More

Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed here for one night as a stop over before heading home, At check in the staff was helpful and asked if could help with anything else. The room was big and very clean, my evening meal was cooked fine. The breakfast I could not fault one bit, as i was coming down in the lift a cleaner was also... More

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PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Eric F Thank you for your great feed back regarding your recent stay with us. All comments are relayed to the Team. Regards Paul Spencer General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Great hotel, ideal location(near Green Park), friendly staff, very teasty breakfast. Hotel's restaurant has also teasty menu for dinners and tea ceremony. Underground,supermarket and Booth's pharmacy are very close to hotel. You can also buy tickets to London attractions in reception.

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PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Alla O I am so glad you enjoyed your stay here at Holiday Inn London Mayfair. Thank you for taking the time to post such a great 5* Review! Best regards, Paul Spencer - General Manager More

Shetland Islands, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Stayed recently for three nights, on arrival receptionist was extremely helpful, got complimentary room upgrade. Room clean and comfortable, bathroom slightly small but was functional. Breakfast was enjoyable and plentiful. Ate in Nightingales a couple of times and found all the staff to be really friendly, especially Almudena, food was good too and well presented, we had a complimentary sorbet... More

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PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Gavin M It's such a pleasure to read comments such as yours - it highlights exactly what we strive for. I really appreciate you taking the time and trouble to post such a great review. We will certainly recognise Almudena and share your comments with all the team. Thanks again & best regards, Paul Spencer - General Manager More

Meols, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is so convenient for all the major attractions in London and the tube station. Staff are welcoming, helpful, friendly and nothing is too much trouble for them. Great breakfast with plenty of choice that is kept well topped up and relaxing bar. Room was spacious and spotless. Despite overlooking the road and being on the 2nd floor, we... More

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PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear VMLee What a great review - we are so pleased you enjoyed your stay so much. I will share your review with all my team here at Holiday Inn London-Mayfair - I know they will be as delighted as I am to read your comments! Thank you and Regards, Paul Spencer - General Manager More

Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed in the hotel in june 2014 the location is good for the tube and easyish walking distance to buckingham palace and parks. the area was quite upmarket with a short walk to bars and pubs too.The staff at the hotel were very helpful and polite and nothing seemed too much trouble.The room was clean and bright we had no... More

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PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear debz2765 We were so pleased to read that you thoroughly enjoyed your stay here in June. We look forward to welcoming you back soon. Thank you for such a great 4* review. Regards, Paul Spencer - General Manager More

Lamorlaye, France
Top Contributor
81 reviews 81 reviews
67 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great position for Mayfair, Piccadilly, The Ritz, Green Park etc. Asked for a quiet room and was allocated one on Berkeley Street (noisiest). The room was filled with the smell of cooked food when for some inexplicable reason the extractor fan in the bathroom stopped working - just horrible! Room was clean, if a little small and in need of... More

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PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear ian H I was disappointed to read your review and learn of the room issues you experienced. There is no excuse for this - I know that our team would have been happy to help resolve these quickly if they were brought to their attention. I do appreciate your comments and have already spoken to the relevant Head of... More

Senior Contributor
31 reviews 31 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here on business on a Sunday evening and arrived at 9pm. Check in was ok but when I enquired about dinner I was told the restaurant was closed as "this is England and everyone eats at 5.30 here". The bar was open and I could order something to eat from there. I sat in the bar for a... More

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PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Not_that_Potter Thank you for taking the time to post your most constructive review. I would like to offer my sincere apologies for the problems you experienced in the Restaurant and Bar. Please be assured that corrective action has already been taken - we know that excellent customer service is paramount to our business. I am sorry that you felt... More

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Additional Information about Holiday Inn London - Mayfair

Address: 3 Berkeley Street, London W1J 8NE, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Holiday Inn London - Mayfair 4*
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Also Known As:
Holiday Inn London - Mayfair Hotel London
London Holiday Inn
Holiday Inn London - Mayfair England

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