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Holiday Inn London - Mayfair

#324 of 1,060 Hotels in London
Certificate of Excellence
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3 Berkeley Street, London W1J 8NE, England
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Holiday Inn London - Mayfair
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Holiday Inn London - Mayfair
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1,474 reviews from our community

Traveler rating
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    266
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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coconut grove
Top Contributor
88 reviews 88 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is more like a 3 star particularly lack of knowledgeable concierge service but front desk is excellent and the rooms are absolutely fine, clean and comfortable. Couldn't be a better location - walking distance from everything.

Was this review helpful? Yes
Klaudia-Wolodzk... W, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear 33map, Thank you for taking the time to write your 4* review on our hotel. We are really happy that you enjoyed your stay with us and were pleased with the room and our central location. We hope to welcome you back in the near future. Kind Regards, Paul Spencer - General Manger More 

Scotland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We've just returned from a short trip to London and were able to see and do everything we wanted thanks to its perfect location. It's close proximity to Green Park underground station on the Piccadilly Line, made the transfers from/to Heathrow straight forward, as well as access to the underground system for visiting places further afield than Central London, with... More 

Was this review helpful? Yes 1
Klaudia-Wolodzk... W, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Ev1603, Your 5* review was a pleasure to read thank you so much for taking the time to write it. We are really pleased that you had very enjoyable stay and that you enjoyed our perfectly central location. We really hope to welcome you back in the near future. Kind Regards, Paul Spencer - General Manager More 

Switzerland
Top Contributor
74 reviews 74 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

Well, 4 stars might be a bit much for this hotel. As others have noted, it has aged since its last renovation that probably has takan place some time in the 70s. However, you cannot fault the location and (in relation to location) the affordable price. We had a room on 6th floor overlooking the Ritz, surely this was far... More 

Was this review helpful? Yes 1
Klaudia-Wolodzk... W, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear UltimateAdvisor, Thank you for taking the time to write your 4* review on our hotel. We look forward to welcoming you back in the future. Kind Regards, Paul Spencer - General Manager More 

CUMBRIA
Top Contributor
50 reviews 50 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Room was clean and comfortable, even the beds. Towels were white and large Tv had good channels Food for breakfast was very good, order an omelette or latte with your drinks server. Food in the bar was also fine and good value. Location was perfect for us, walked to Buckingham Palace in the sunshine. Negatives no Margarita cocktails Bar was... More 

Was this review helpful? Yes 1
Klaudia-Wolodzk... W, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear ICUDHOL4EVA, Thank you for taking the time to write your 5* review on our hotel. We are pleased you liked the room and our food and that you enjoyed our central location. We look forward to welcoming you back in the near future. Kind Regards, Paul Spencer - General Manager More 

uk
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Good hotel, great location , upon check in was told that I had to pay extra for breakfast for my two children as they were over 13, however when checking out , Was told that breakfast was included ! Rooms very clean , although very warm at night even though we programmed the air coditioning to be at the coolest.... More 

Was this review helpful? Yes 1
Klaudia-Wolodzk... W, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear pdaddy123, We appreciate you taking the time to write your review on our hotel, thank you. we are pleased you enjoyed our perfectly central location and found our team efficient - customer care is our primary objective. We look forward to welcoming you back in the future. Kind Regards, Paul Spencer - General Manager More 

Noordwijkerhout, The Netherlands
Contributor
18 reviews 18 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent 5 days there in one of the conference rooms. Was cleaned and the snacks served are good. Always fruit available and biscuits. But the coffee is not good at least not to my taste. The location is good but to expensive to stay in.

Was this review helpful? Yes
Klaudia-Wolodzk... W, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Mariehferreira, Thank you for taking the time to write your review on the conference area in our hotel. We are pleased you liked the room and our variety of snacks. We hope you will stay in our hotel in the future and will enjoy the rest of great benefits our hotel provides. Kind Regards, Paul Spencer - General Manager More 

norfolk
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really splendid hotel! It had been a birthday surprise and I must say we were very pleased! We were upgraded to an executive room upon arrival and treated very well by all staff members! The bar is smallish which is nice and gives it a calming atmosphere, we treated ourselves to the breakfast and weren't disappointed! But if you want... More 

Was this review helpful? Yes 1
Klaudia-Wolodzk... W, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Volunteerdesparado, Thank you for taking the time to write your very nice 5* review on our hotel. We are pleased you had a great birthday stay with us and found our team welcoming and friendly - customer care is our primary objective. We look forward to welcoming you back in the future. Kind Regards, Paul Spencer - General Manager More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Will definitely be returning to this hotel, great value for its location, easy access from Green Park Tube. Front of house staff were very friendly, rooms spacious and clean, fabulous breakfast. Really cannot fault in anyway

Was this review helpful? Yes 1
Klaudia-Wolodzk... W, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Cheryl020304, Your 5* review was a pleasure to read thank you so much for taking the time to write it. We are really glad that you had an enjoyable stay with us and were pleased with our central location and we really hope to welcome you back in the near future. Kind Regards, Paul Spencer - General Manager More 

West Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As everyone before me likely has said, you are paying for the premium location. Upon check in, the front desk assigned us a room overlooking the Ritz Carlton. It was funny they called it the "Ritz" view, as to remind us of the fact we weren't staying there! Our family of 4 stayed here in a double-double room for 4... More 

Was this review helpful? Yes 2
Klaudia-Wolodzk... W, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear karenash24, Thank you for taking the time to write your review on our hotel. We are pleased you enjoyed our perfectly central location and found our team welcoming and friendly - customer care is our primary objective. We look forward to welcoming you back in the near future. Kind Regards, Paul Spencer - General Manager More 

Bristol, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Can not fault the location for central London, excellent. Our room was well past its refresh/refurbishment date but it was clean (as could be), well equipped (iron, safe etc.) and everything in it worked. Checkin was busy but you expect that from a big busy central London hotel, although comedy was provided by a gent using a phone in the... More 

Was this review helpful? Yes 2
Klaudia-Wolodzk... W, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear david p, Thank you for taking the time to write your 4* review. Our hotel has got a fabulous location in central London, and many guests comment on this, we are happy that you too felt the benefits. We hope to welcome you back in the near future. Kind Regards, Paul Spencer - General Manager More 

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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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