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Holiday Inn London - Mayfair

#324 of 1,052 Hotels in London
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3 Berkeley Street, London W1J 8NE, England
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Holiday Inn London - Mayfair
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1,525 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boston, Massachusetts
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We needed a room that could accommodate a family of four and our options were limited. Mayfair is the place to be in London-there were two Starbucks on our street-need we say more. The hotel was nice and our room included a complimentary breakfast, If your room does not, don't worry-there are plenty of places very close by including a... More 

Was this review helpful? Yes 1
Nottinghamshire, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed for one night at the Holiday Inn in Mayfair in March 2015. We booked a family room for my daughter, husband and myself and a double room for my mother and father in law. We decided to book the Holiday Inn in Mayfair as we were taking my in laws to London for the first time as a... More 

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New Delhi, India
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

rooms are very small but location is good. breakfast is ok as we get in other for continental. wifi is good.over priced as compared to other hotels.only plus point is next to oxford street. picadily is 10 mins walking .

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Klaudia-Wolodzk... W, Manager at Holiday Inn London - Mayfair, responded to this review

Dear ashishgoelin, Thank you for taking the time to write your review on our hotel. We are pleased that you enjoyed our central location, our bedroom sizes are a reflection of this, however we do ensure to proved all the essentials for a comfortable stay. We look forward to welcoming you back soon. Kind Regards, Areti Karali - Hotel Manager More 

UK
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed from 19-21 June in an executive room and the service from all staff was second to none. Friendly and professional from reception to room service. Our room was well appointed and street noise kept to a minimum with closing windows and using air-con. The room was a good size with all the amenities you could want and a... More 

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Klaudia-Wolodzk... W, Manager at Holiday Inn London - Mayfair, responded to this review

Dear Keswick, Thank you for taking the time to write your lovely review, we are so pleased that you enjoyed your stay with us and were happy with your executive room. We are fortunate to have a brilliant central location and I'm pleased you were able to make the most of it. We hope to welcome you back in the... More 

Scarborough, United Kingdom
Level Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 1 week ago

The location was great but thats about it. We had a standard double room, it was a great space, but was out dated. This style room needs up dating. On the plus side, the air conditioning worked and had plenty of sockets, for todays travel is important.

Was this review helpful? Yes 1
Klaudia-Wolodzk... W, Manager at Holiday Inn London - Mayfair, responded to this review

Dear kwl1966, We thank you for taking the time to write your review on our hotel. We are pleased that you enjoyed our hotels central location and we hope we will have an opportunity to welcome you back in the future. Kind Regards, Areti Karali - Hotel Manager More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Bin lorries working out back of the hotel all through the night.... Only managed a couple of hours sleep. I rang reception at 3am to ask for a room change it was that bad, but none available. Even without that.... A very average version of Holiday Inn, outdated, tired. Albeit a great location.... But there are several much better hotels... More 

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Klaudia-Wolodzk... W, Manager at Holiday Inn London - Mayfair, responded to this review

Dear Paul O, Thank you very much for leaving the feedback on your recent stay. I am looking into this matter to make sure we prevent a repeat of your experience in the future. I am very sorry that your quality of sleep was compromised and want to ensure that when you next return your stay will be a far... More 

Blandford Forum
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We always used to stay at either the Intercontinental Hyde Park or The Athaeneum, both of which are superb 5 star hotels. However, on one of our visits to London we were unable to book either of these and so stayed at the 4 star Holiday Inn Mayfair. From that time onwards it has become our hotel of choice when... More 

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Klaudia-Wolodzk... W, Manager at Holiday Inn London - Mayfair, responded to this review

Dear Vivaldi44, Thank you very much for your 5* review of our hotel. We are glad we became your hotel of choice in London and we're pleased you enjoyed a comfortable and relaxing stay with us and were able to make the most of our central location. Customer care is our primary objective so it's great to hear that we... More 

Malta
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Been there for 7 nights. It was our daughters first holiday overseas sand she was greeted with a small goodie bag that made her day after all the travel. Staff was always helpful and smiling from the reception to the cleaners and the concierge. Will go there again for sure 😁

Was this review helpful? Yes
Klaudia-Wolodzk... W, Manager at Holiday Inn London - Mayfair, responded to this review

Dear Glenncamilleri, Thank you very much for taking the time to write this nice 5* review of our property. We are very happy that you and your family enjoyed your stay with us and we are looking forward to welcoming you back again soon. Best regards, Areti Karali - Hotel Manager More 

Portsmouth, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel 4th – 7th June with my Mum and Sister, and as a Platinum Priority Member the service was second to none. We were staying there as we had a Garden Party at Buckingham Palace and then were treating my sister to a weekend in London culminating with Afternoon Tea at the Ritz. The location of... More 

Was this review helpful? Yes
Klaudia-Wolodzk... W, Manager at Holiday Inn London - Mayfair, responded to this review

Dear D5BWN, Thank you for your 5* review on our hotel, we appreciate that it takes time to write. Your review was a delight to read and we are pleased that you had a comfortable stay and found our hotel team to be professional and friendly, customer care is our primary objective. Both Asma and Mark will be delighted to... More 

Dubai, United Arab Emirates
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in a suite for 4 days. Almost everything about the hotel was great. The staff were very friendly and courteous. Any issues we had in the room were dealt with very quickly and professionally. Regarding cleanliness, we always came back to a clean and tidy room. We never had an issue with the cleaning staff. The location was amazing.... More 

Was this review helpful? Yes
Klaudia-Wolodzk... W, Manager at Holiday Inn London - Mayfair, responded to this review

Dear AliJS, Thank you for your 4* review on our hotel. We are delighted that you had a pleasant and comfortable stay and that you found our hotel team to be friendly and courteous, customer care is our primary objective. We hope to welcome you back in the near future! Kind Regards, Areti Karali - Hotel Manager More 

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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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