We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,071 London hotels

Holiday Inn London - Mayfair

4.0 of 5 Hotel   |   3 Berkeley Street, London W1J 8NE, England (Mayfair / St James's / Piccadilly / Green Park )
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn London - Mayfair to your Saves list
Holiday Inn London - Mayfair
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
73%
Ranked #320 of 1,071 hotels in London
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Jacqui R Cambridge, England, United Kingdom
Write a Review

1,208 people have reviewed this hotel

Traveler rating
    315
    544
    226
    85
    38
See reviews for
380
313
66
173
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Cambridge, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Fantastic. Rooms were upgraded. Clean. Relaxing bar. Breakfast book early as it gets very busy, but lovely selection of fresh products. Staff were very welcoming and very knowledgeable of local area. Ideal for Theatres and Buckingham Palace.

Was this review helpful? Yes
Stuttgart
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Booked this last minute as a blind booking on Hotwire. I was disappointed to find that our 4 star hotel in Mayfair was a Holiday Inn. Not sure what makes this a 4 star other than the fact that it has a restaurant. The hotel is expensive. Breakfast was 15 pounds. No free wi-fi, not even in the lobby and... More

Was this review helpful? Yes
PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear gnftr66 I am sorry that you felt the hotel prices to be expensive - we are situated in a prime location and our prices are in line with all our major competitors. Thank you for taking the time to post your 3* review. Regards, Paul Spencer - General Manager More

Boyne City, Michigan
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

We spent two nights at this hotel as we wanted the Mayfair location. We knew we wouldn't have much time in the room, so didn't expect a lot of luxury. We expect everything in that part of London to be expensive so was not surprised with the bar or room prices which were mutually inclusive with the area. The room... More

Was this review helpful? Yes
PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Meri J Thank you for taking the time to post such a positive review of HI London-Mayfair. We are absolutely delighted you enjoyed your stay and do hope you get the chance to visit us again soon! Regards, Paul Spencer - General Manager More

Heytesbury, United Kingdom
Top Contributor
61 reviews 61 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

£64 for 4 whiskies! £45 overnight parking and they dented my car but refused all liability. Dirty grouting round the bath in a tiny bathroom. Very mediocre all round. The lock on the bathroom door was faulty. We reported it, but nothing was done. When I pointed this out as we departed, the front desk chap just shrugged his shoulders... More

Was this review helpful? Yes
PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Mr Johnson Thank you for your feedback, we are sorry that you felt the drinks prices were expensive, our prices are representative of our marketplace and location, we constantly monitor competitors prices to ensure this is the case, in what is a very prestigious location. You have raised a couple of other issues and, if you would like me... More

Limassol
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I' ve arrived in the hotel at the Mayfair London on Tuesday, I am still here in room 744. Being a Tour operator I travel a lot and only recently a friend of mine recommened this specific hotel because of the great location which I must admit it is ideal. I was not an IHG member and I signed up... More

Was this review helpful? Yes 1
PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Sir, I have written to you separately regarding this matter. The free Wi-Fi is currently offered to Rewards Club members of a certain level and will be rolled out to all members soon. The charge you are asked top pay is a result of the cost incurred by the hotel to provide this facility. I hope in time to... More

st. john's, NL
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed while attending a conference at the excel. Was a bit of a commute in the morning but worth it in the evening. Next to green Park subway stop. Walking distance to Buckingham Palace, Piccadilly circus, and trafalgar square. Lots of restaurants nearby. Room was small and showed some wear. For the price would have expected a bit better. Breakfast... More

Was this review helpful? Yes
PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Hello andrewlcook, I am glad that you chose the Holiday Inn Mayfair and although your journey was in the Docklands I am sure that our excellent transport links made the journey less fraught. I do hope that you will stay with us in the future and as we are undergoing a period of refurbishment you might consider requesting a newly... More

Chester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We hotel itself was lovely, quite modern spacious with a posh lobby - the usual 4 star hotel looks about it. Booked a two-night stay just too look around the City Centre - hotel is five minutes walking distance from the main shops etc. Very close! For dinner we went to the Hard Rock Cafe on the first night -... More

Was this review helpful? Yes
PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Nicolasmithh, From your message I can clearly see why you were dissatisfied with the service you received in our restaurant and for this I sincerely apologise. I will be discussing your review with the restaurant manager to ensure that this performance is not repeated. We generally receive very good comments about our restaurant and its staff, so I am... More

Biggar
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, just a short walk from Green Park Tube Station, which made access to the West End a doddle. Hotel was very clean and the staff friendly and informative, the concierge in particular was helpful regarding the best tube station for the Phoenix theatre advising that Tottenham Court Road though nearest was currently undergoing refurbishment which meant it was... More

Was this review helpful? Yes
PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Hello Lynda T, I am very happy to hear that you were satisfied with our hotel and that you will stay with us again. We try our best to give you, our guest, the service that is personal to you and would have spared you the inconvenience of returning to the front desk for a replacement key at a moment's... More

Jakarta, Indonesia
2 reviews
5 of 5 stars Reviewed 1 week ago

As Ambassador member, the check in staff gave me early check in, also not to forget room upgrade. Also given coupon for drinks complimentary at bar, but due to busy schedule didn't have the chance to use the coupon. Internet access complimentary for Ambassador member are completely slow. The front desk during my check out date (which is different with... More

Was this review helpful? Yes
PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear tukang_terbang, Many thanks for leaving us such a positive review. I am glad that we were able to provide facilities and services that pleased you and hope that you will return soon. You are quite right that as an Ambassador member a 16:00 check-out should have been afforded you. I have personally spoken to the reception staff about this.... More

Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall, there's a lot good about this hotel. But there are some things travelers need to be aware of. Pros: -Typical Holiday Inn room which is big by London standards. -Friendly staff. -Clean. -Great location--about a block from the Green Park tube stop and easy walking distance to a lot of main sights. -We had a side room, so it... More

Was this review helpful? Yes 1
PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Emrde Thank you for taking the time to post your constructive comments following your visit to Holiday Inn London-Mayfair. May I just explain that no two reservations are really the same: they will be booked via many different channels with various inclusions and exclusions. This scenario will be the case for all major hotel groups. Our Reception Team are... More

Been to Holiday Inn London - Mayfair? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn London - Mayfair

Also Known As:
Holiday Inn London - Mayfair Hotel
Holiday Inn London - Mayfair Hotel London
Holiday Inn London
Holiday Inn Mayfair
London Holiday Inn
Holiday Inn London Mayfair
Holiday Inn London - Mayfair England
Address: 3 Berkeley Street, London W1J 8NE, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#206 Luxury Hotel in London
#273 Family Hotel in London
#332 Business Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Holiday Inn London - Mayfair 4*
Official Description (provided by the hotel):
The Holiday Inn London-Mayfair hotel is located in the heart of Mayfair, London's premier hotel district. With its unparalleled location on the corner of Piccadilly and Berkeley Street, the Holiday Inn Mayfair is ideally situated for your business or leisure stay. This Mayfair hotel is fully air conditioned and all bedrooms are equiped with high speed internet access. The traditional and tastefully appointed hotel is in close proximity to Green Park, Hyde Park,, the Royal Academy, Covent Garden, superb shops in Bond Street, Regent Street as well as many clubs, casinos and night spots. Oxford Street, Harrods, Buckingham Palace, London Eye, Theatres and the West End are all close by. Adjacent to the hotel is Green Park underground station which gives direct access to Heathrow airport and St Pancras International Station for the Eurostar. As well as mainline rail services from Victoria and the Gatwick Express. All Conference & Meeting rooms in this ideal central London location have natural day light and are equipped to cater for any event. Nightingales Restaurant offers modern British cuisine from light snacks to a full a la carte menu. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Agoda, Travelocity, IHG, Orbitz, Venere, Amex, TripOnline SA, getaroom.com, HotelTravel.com, Asiatravel.com Holdings and Otel so you can book your Holiday Inn London - Mayfair reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn London - Mayfair, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.