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Holiday Inn London - Mayfair

#327 of 1,052 Hotels in London
Certificate of Excellence
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3 Berkeley Street, London W1J 8NE, England
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Holiday Inn London - Mayfair
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1,554 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
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All months
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We came to London for a gig and my husband booked the holiday inn. The reviews on here made me a little anxious but I have been more than pleasantly surprised. We stayed at the Hilton in Manchester last week which looks like a 2* motel compared to this. Reception staff super friendly. I was a bit anxious about sharing... More 

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Bristol
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed 4 times at the Mayfair Holiday on business and with my family. It is in a convenient location for shopping from the bottom of Bond Street all the way up to Regent and Oxford Streets. Breakfast is really nice but the location is a little tired. If you stay, consider using the Sainsbury store opposite and get... More 

Was this review helpful? Yes
Klaudia-Wolodzk... W, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Jedburglives, Thank you so much for the feedback and we are glad you had a great time with us. We hope you will come direct to us next time. Kind Regards, Mark Ind - General Manager More 

Wales, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

A great hotel - lovely food at the bar/restaurant, rooms kept clean and tidy but the décor was a bit out-dated. Staff very helpful and are able to speak different languages. Try to ask for an executive room, although this can be more expensive.

Was this review helpful? Yes
Klaudia-Wolodzk... W, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear JDS404, Many thanks for your great review, and we look forward to seeing you again soon! Kind regards, Mark Ind - General Manager More 

Chicago, Illinois
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The location is fantastic and is the main thing going for this hotel. It was that, and that I could use points to get the room, that led to our booking. The hotel is old and is in need of a major renovation. Trying not to exaggerate, I'd guess the furniture in our room was 25-40 years old, the carpet... More 

Was this review helpful? Yes
Klaudia-Wolodzk... W, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Minfam, Thank you for your feedback, it is very important to us. We're happy you enjoyed our central location we're sorry you didn't like our hotel that much. We do hope we will have an opportunity to welcome you back in the future. Kind Regards, Mark Ind - General Manager More 

A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago NEW

What can I said the location it the only and I mean the only think that this hotel has going for it. It is small, the rooms are really terrible and old. There is no in-house gym, you have to pay for internet. It is a very budget hotel so don't expect more. However the location is the best...I guess... More 

Was this review helpful? Yes
Klaudia-Wolodzk... W, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear TripAdvisor Member, Thank you very much for your feedback and we're sorry your stay with us was not up to your expectations. Kind Regards, Mark Ind - General Manager More 

New Delhi, India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 2 nights at this place. Being located in the heart of the city, it has an excellent proximity and connectivity to almost all the major tourist destinations. The room size is also substantially large and cleanliness is definitely prioritized. A good array of breakfast buffet, pleasant and helpful staff are a must mention. Overall a very good experience.

Was this review helpful? Yes
Klaudia-Wolodzk... W, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear poonamhimanshu, Thank you for your review, we are delighted that you chose to stay with us during your visit to London. It is so pleasing to hear that you enjoyed your dining experience in our hotels restaurant and that you found our team to be pleasant and helpful. We hope to welcome you back soon. Kind Regards, Mark Ind... More 

Hong Kong, China
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

From the exterior you get the impression of a fairly modern building but once you walk in its downhill. Lacks style. The bar/restaurant is depressing. The rooms don't fair better. Old, in need of a good upgrade. Even had the cheek to charge for wifi. Buy a local sim card at the airport and its cheaper.

Was this review helpful? Yes
Klaudia-Wolodzk... W, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Cumflywithme, Thank you for taking the time to review your recent stay. All comments are taken seriously and relayed to the team. We are sorry your stay was not up to expectations. Regards, Mark Ind - General Manager More 

Norway
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Arriving late a family of 4 we got a shabby room with a sink not letting down the water, so we had to walk back just to change the room. If housekeeping did their job and used their brains to report all there these malfunctions it would have saved the guests and reception for time wasted changing rooms, keys, elevators,... More 

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel was in the center of town. The metro stops at Green Park and the hotel is right across from a Starbucks. In the morning, you can walk out and get a newspaper from the news stand and fresh flowers. The rooms are spacious with huge windows and the bathroom offers a extra large tub. I suggest asking for... More 

Was this review helpful? Yes
Klaudia-Wolodzk... W, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Cassandra B, Thank you so much for taking the time to write your review on our hotel. We are pleased you enjoyed our hotels fabulous central location and enjoyed your bedroom. We are definitely perfectly situated for those who wish to be located centrally, you can walk to many great attractions and also have the option of getting the... More 

Abu Dhabi, United Arab Emirates
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I have recently stayed at this hotel during my family holiday in London. The location is superb, walking distance to Green Park, Buckingham palace, Piccadilly circus etc. Plenty of restaurants and bars around. Most of the sight seeing buses has astop nearby. Rooms are neat and housekeeping was really good. Bath rooms are bit smal and Airconditioning in the bed... More 

Was this review helpful? Yes
Klaudia-Wolodzk... W, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Jijo J, Thank you for taking the time to write your review on our hotel, We are really pleased that you enjoyed your stay with us and found our rooms to be neat. We are fortunate to have a fantastic location in central London, with Oxford street just a short stroll away and of course the beautiful Green Park... More 

Hotel Review Summarization

What travelers say

  • Very good(11)
  • Buckingham palace(10)
  • Great location(10)
  • Green park(5)
  • Executive room(5)
  • Oxford street(4)
  • Double beds(4)
  • Friendly and helpful(4)
  • Would definitely stay(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Restaurants and Bars (12)
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The Hotel (26)
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Twin Room (48)

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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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