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Holiday Inn London - Mayfair

4.0 of 5 3 Berkeley Street, London W1J 8NE, England
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Certificate of Excellence 2014
Holiday Inn London - Mayfair
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Holiday Inn London - Mayfair
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1,318 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Perth, Australia
Top Contributor
52 reviews 52 reviews
42 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed one night at Holiday Inn Mayfair when I had a quick stopover in London. The hotel is in a very convenient location, just around the corner from Green Park tube station. From there you can easily get to Heathrow or just about anywhere in central London. It's also only 5 minutes walk to Buckingham Palace. I was in... More

Was this review helpful? Yes 1
Zurich, Switzerland
Top Contributor
65 reviews 65 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed just four nights in the Holiday Inn London - Mayfair which is very close to the Piccadilly, just around 5-10 walking minutes and around 30-40 minutes from London City Airport. We choose the hotel because the close location and the good rating. The room we had on the fourth floor was okay, bit small sized with bathroom incl.... More

Was this review helpful? Yes 1
PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Oliver S Thank you for your comments regarding your recent stay. We were pleased that overall you had an enjoyable stay with us and hope the issues you experienced did not spoil your trip to London. All feed-back is relayed to the Departments concerned for their actions. Regards Paul Spencer General Manager More

Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for one night as a stop over before heading to Southampton , At check in the staff were helpful and fast check in. The lobby design and couch are below satisfactory The room was small and very clean. The breakfast was very good compare to London hotels , the way to buffet was congested and crowded due to Hot... More

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PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Husain B Thank you for your feed-back after your recent stay with us. Your comments have been relayed to the Departments concerned. We hope the few issues you experienced did not spoil your overall enjoyment of your stay. Regards Paul Spencer General Manager More

Edinburgh, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a great stay at this hotel. Food its great we had room service, breakfast and dinner at the hotel. The staff is really helpfull, the restaurant manager Mark Falconer is always with a great smile willing to give us a great service. he managed to ask us about our trip, and always in a good mood. We saw... More

Was this review helpful? Yes
PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear JCGS2015 It was a pleasure to read your 5* review, thank you. Your comments have been fed-back to Mark. We were pleased to read you enjoyed your stay with us. Regards Paul Spencer General Manager More

Boca Raton, Florida
Top Contributor
139 reviews 139 reviews
56 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 1 week ago

We got this great hotel on a priceline deal and glad we did. A brief walk from the subway station a few doors down from the Ritz, this was a great location to see London from. We were doing the 2 day Orginal Bus tour and they had a stop a block down as well so we could see all... More

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PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Hisfriend Thank you very much for your great review after your recent stay with us. We were pleased to read you had such an enjoyable stay and the location of the hotel suited your visit. We look forward to welcoming you back. Regards Paul Spencer General Manager More

Perth WA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My two teenage daughters and I stayed at the HI Mayfair for 4 nights in early Oct and were delighted with this hotel. It was in a busy location yet very quiet in rooms, spotlessly clean, bed linen was lovely, both soft and hard pillows provided (thank goodness) and with a good sized bathroom including a bath. We had a... More

Was this review helpful? Yes 1
PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear amanda44499 We were so pleased to hear you and your daughters enjoyed your stay with us so much and you were able to take advantage of the free Wifi provided to IHG Reward Members. All of your great comments have been fed back to the Team involved in helping to make your stay so enjoyable. We look forward to... More

NJ
Top Contributor
110 reviews 110 reviews
24 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked 6 nts, loved the central loc/clean & quiet rooms/excellent staff, and added 3 more nights! You can walk to 3 parks (Green, St. James, & Hyde), Fortnum & Mason, Buckingham Palace and Clarence House (home for Prince of Wales) and both royal residences have summer tours (reserve timed tickets so no need to wait in line), West End... More

Was this review helpful? Yes
PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear fbc001 Thank you very much indeed for your great review. We were pleased to read our central location was perfect for your visit. I was sorry to hear you had a couple of issues during your stay and hope this did not spoil the overall enjoyment of your trip. Your comments have been relayed back to the departments concerned.... More

Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

It is an average hotel with a very central and ideal location for tourists. We stayed there in July 2014 . The family room for 4 was not up to our expectations in terms of size.. The staff was quite helpful and helped us find our way out in London. The breakfast spread was also quite good. one more problem... More

Was this review helpful? Yes 1
PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Baljit203 Thank you for your 3* review. All guest feed back is taken seriously and relayed back to the departments concerned. From 1st July 2014 Wifi in the hotel is free to IHG Reward Members. Regards Paul Spencer General Manager More

Drobak, Norway
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A typical big hotel without any charm, but location is perfect if you have business or pleasure in the Mayfair area. Pleasant service, big room and expensive but good breakfast. Minus that they require payment for internet access

Was this review helpful? Yes
PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear Runar N Thank you for taking the time to write a review after your stay with us. We were pleased to read the central location of the hotel was perfect for your visit. IHG Reward Members now qualify for free Wifi in the hotel. Regards Paul Spencer General Manager More

Erie, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a great place to stay. The rooms were clean and the staff was really fabulous. While in London for 6 days one of my sisters had trouble with her knee on the second day and the concierge staff got us a wheelchair and made sure that we were well taken of. Everyone was very helpful and friendly. As... More

Was this review helpful? Yes
PaulSGeneralManager, General Manager at Holiday Inn London - Mayfair, responded to this review

Dear eriesisters Thank you for your great 5* review after your recent stay with us. All of your comments have been relayed to the Teams concerned. Guest feed-back is very important to us. It was lovely to hear you had such an enjoyable stay. Regards Paul Spencer General Manager More

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Additional Information about Holiday Inn London - Mayfair

Address: 3 Berkeley Street, London W1J 8NE, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Holiday Inn London - Mayfair 4*
Number of rooms: 195
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Also Known As:
Holiday Inn London - Mayfair Hotel London
London Holiday Inn
Holiday Inn London - Mayfair England

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