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Holiday Inn London - Kings Cross / Bloomsbury

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1 Kings Cross Rd, London WC1X 9HX, England
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Holiday Inn London - Kings Cross / Bloomsbury
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Holiday Inn London - Kings Cross / Bloomsbury
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1,612 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Liverpool, United Kingdom
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Have stayed here numerous times on business ( 3) this year. We choose it for the pool and Union tavern across the road where you can get a great meal. Staff are lovely, breakfast is good,beds are comfy but the chairs /sofa's in rooms are worn stained and need to be removed in every room I stayed in - get... More 

Was this review helpful? Yes
Roberto R, Guest Relations Manager at Holiday Inn London - Kings Cross / Bloomsbury, responded to this review

Dear PatriciaT502, Thank you for your loyalty and valuable contribution. I am very pleased to hear that you always feel welcomed and looked after by our staff. On a different note I am sorry to read that you noticed a deterioration of some elements of the product. The good news is that we are fully renovating our property; all bedrooms... More 

Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Overall good. Loved the breakfasts. Got lucky with a parking space (only a few available) 15 min walk to station Pool, steam room, sauna & jacuzzi nice Sauna a bit small Tiles need fixing in steam room Service good with all staff we encountered Would try & get hotel closer to an underground station if visiting London again

Was this review helpful? Yes
Roberto R, Guest Relations Manager at Holiday Inn London - Kings Cross / Bloomsbury, responded to this review

Dear LCCM1881, I am very pleased to find out that your overall experience was good, especially in the hands of our friendly staff. Thank you again for your feedback and observations. We look forward to welcoming you back in the future. Best regards More 

portsmouth
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at the Holiday Inn for one night, 2 adults and 2 children. We had a lovely room with 2 double beds in it. Room was very clean and comfortable. Check in staff were helpful. The breakfast was another added bonus too this hotel. You could eat as much as you liked. Would definitely use again

Was this review helpful? Yes
Roberto R, Guest Relations Manager at Holiday Inn London - Kings Cross / Bloomsbury, responded to this review

Dear jayne1981, Thank you for your 5-star review! We love to hear from satisfied customers. We appreciate your recommendation and we look forward to your next visits. Warm regards More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Visited here as part of a business trip for 2 nights in Feb 2015. Clean enough hotel and location was good however it did seem overpriced. Mainly paying for location. Staff were great at breakfast but it was awkward having to go downstairs with wet hair after finding no hair-dryers in room! Wifi was £3 a day and my room... More 

Was this review helpful? Yes
Roberto R, Guest Relations Manager at Holiday Inn London - Kings Cross / Bloomsbury, responded to this review

Dear Finleigh W, Thank you for your visit in February. We appreciate your constructive feedback and observations. I am sorry to read that we failed to impress you on this occasion. Please note that all rooms have hairdryers placed in one of the drawers. We also offer complimentary wifi to all IHG Rewards Club members. It is free to join... More 

Bristol, United Kingdom
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

If you're expecting glitz then this isn't the hotel for you as it's a bit tired. Looking past that, my room was a good size, clean and quiet and breakfast was reasonable. I understand the hotel is being refurbished floor by floor so things may improve. Location wise, the hotel is convenient for Kings Cross and I had dinner in... More 

Was this review helpful? Yes
Roberto R, Guest Relations Manager at Holiday Inn London - Kings Cross / Bloomsbury, responded to this review

Dear Simon B, Thank you for your visit and honest review. I am glad your overall experience was positive. As you mentioned the hotel is currently under refurbishment and this exciting programme is set to gradually upgrade and modernise all bedrooms and facilities. As part of the renovation project we are also upgrading the internet system in order to strengthen... More 

Greater Manchester, United Kingdom
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

1 of 2 HI I always stay in during business trips. Easy access to Kings Cross Station. Stayed in 1 of the upgraded rooms on floor 8, very nice, does the job. Rack rate always crazy in London so book on line or even consider joining loyalty program to access reasonable rates for London. Never eaten there, great little eatery... More 

Was this review helpful? Yes
Roberto R, Guest Relations Manager at Holiday Inn London - Kings Cross / Bloomsbury, responded to this review

Dear GBCLARKE, Firstly, I would like to thank you for your loaylty to the Holiday Inn brand and also for the great feedback. We new executive rooms are very warm and elegant and we are now progessing further down with the renovation project. I hope you will get the chance to use our restaurant or room service facilities on your... More 

Athens, Greece
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We (my wife, our sons -6&9 years old-, and I) stayed in the hotel for 5 nights in room 635. It is conveniently close to Kings Cross station and nearby you can find some nice restaurants, pubs etc. While the reception and concierge personnel were very friendly, kind and helpful, the infrastructure was poor at best, and in any case... More 

Was this review helpful? Yes 1
Roberto R, Guest Relations Manager at Holiday Inn London - Kings Cross / Bloomsbury, responded to this review

Dear ADendrinos, Thank you for your recent visit and constructive feedback. I am pleased to know that you felt welcomed and looked after by our staff. On a different note I am very disappointed to read that our product fell well below your expectations. As you mentioned we are currently fully renovating our property. All bedrooms and public areas are... More 

Senior Contributor
24 reviews 24 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at Holiday Inn for a few nights and there were some positive and negative aspects about this hotel. The beds are very comfortable in my opinion with good pillows. Everything else about the rooms are pretty standard. What I felt was lacking was the quality of food at the breakfast buffet but even worse the people working there... More 

Was this review helpful? Yes
Roberto R, Guest Relations Manager at Holiday Inn London - Kings Cross / Bloomsbury, responded to this review

Dear Thomas392, Thank you for your loyalty and honest feedback. We really appreciate your valuable comments, as they give us the opportunity to identify those lapses in service that need attention. I am very sorry to hear that your last stay with us was affected by our contractors' activity. As you mentioned we are fully refurbishing our property and occasionally... More 

Leeds, United Kingdom
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

stayed here two nights over the Easter break with two children aged 10&7. The hotel is very welcoming, clean and friendly. No issues checking in or with the information given etc. the rooms were very clean and big enough for what we needed - two double beds. The beds were so comfortable it was a joy to get in after... More 

Was this review helpful? Yes
Roberto R, Guest Relations Manager at Holiday Inn London - Kings Cross / Bloomsbury, responded to this review

Dear littlewood83, Thank you for your wonderful review. We really appreciate you acknowledging our dedicated and friendly staff. We are thrilled you had a great stay and that you would come back and stay with us. Thank you again for writing and we look forward to seeing you back. Warm regards More 

Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The stay at the Holiday Inn was very good, the staff were amazing!! Was in awe as I entered the hotel!:D I had stayed before but was very young at the time!! Room was amazing and how i was expecting with everything there. Even a mini bar with everything inside complimentary! Also tested out the gym facilities and it was... More 

Was this review helpful? Yes
Roberto R, Guest Relations Manager at Holiday Inn London - Kings Cross / Bloomsbury, responded to this review

Dear April S, Thank you so much for taking the time to post your nice review. I very happy to hear that you came back to our property after a long spell and that you were very impressed with the bedroom standards and staff service. On a different note, I am sorry if breakfast did not live up to your... More 

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