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Holiday Inn London - Kings Cross / Bloomsbury

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1 Kings Cross Rd, London WC1X 9HX, England
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Holiday Inn London - Kings Cross / Bloomsbury
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Holiday Inn London - Kings Cross / Bloomsbury
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1,609 reviews from our community

Traveler rating
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    468
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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portsmouth
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed at the Holiday Inn for one night, 2 adults and 2 children. We had a lovely room with 2 double beds in it. Room was very clean and comfortable. Check in staff were helpful. The breakfast was another added bonus too this hotel. You could eat as much as you liked. Would definitely use again

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed yesterday NEW

Visited here as part of a business trip for 2 nights in Feb 2015. Clean enough hotel and location was good however it did seem overpriced. Mainly paying for location. Staff were great at breakfast but it was awkward having to go downstairs with wet hair after finding no hair-dryers in room! Wifi was £3 a day and my room... More 

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Bristol, United Kingdom
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

If you're expecting glitz then this isn't the hotel for you as it's a bit tired. Looking past that, my room was a good size, clean and quiet and breakfast was reasonable. I understand the hotel is being refurbished floor by floor so things may improve. Location wise, the hotel is convenient for Kings Cross and I had dinner in... More 

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Roberto R, Guest Relations Manager at Holiday Inn London - Kings Cross / Bloomsbury, responded to this review

Dear Simon B, Thank you for your visit and honest review. I am glad your overall experience was positive. As you mentioned the hotel is currently under refurbishment and this exciting programme is set to gradually upgrade and modernise all bedrooms and facilities. As part of the renovation project we are also upgrading the internet system in order to strengthen... More 

Greater Manchester, United Kingdom
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

1 of 2 HI I always stay in during business trips. Easy access to Kings Cross Station. Stayed in 1 of the upgraded rooms on floor 8, very nice, does the job. Rack rate always crazy in London so book on line or even consider joining loyalty program to access reasonable rates for London. Never eaten there, great little eatery... More 

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Roberto R, Guest Relations Manager at Holiday Inn London - Kings Cross / Bloomsbury, responded to this review

Dear GBCLARKE, Firstly, I would like to thank you for your loaylty to the Holiday Inn brand and also for the great feedback. We new executive rooms are very warm and elegant and we are now progessing further down with the renovation project. I hope you will get the chance to use our restaurant or room service facilities on your... More 

Athens, Greece
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We (my wife, our sons -6&9 years old-, and I) stayed in the hotel for 5 nights in room 635. It is conveniently close to Kings Cross station and nearby you can find some nice restaurants, pubs etc. While the reception and concierge personnel were very friendly, kind and helpful, the infrastructure was poor at best, and in any case... More 

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Roberto R, Guest Relations Manager at Holiday Inn London - Kings Cross / Bloomsbury, responded to this review

Dear ADendrinos, Thank you for your recent visit and constructive feedback. I am pleased to know that you felt welcomed and looked after by our staff. On a different note I am very disappointed to read that our product fell well below your expectations. As you mentioned we are currently fully renovating our property. All bedrooms and public areas are... More 

Senior Contributor
24 reviews 24 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed at Holiday Inn for a few nights and there were some positive and negative aspects about this hotel. The beds are very comfortable in my opinion with good pillows. Everything else about the rooms are pretty standard. What I felt was lacking was the quality of food at the breakfast buffet but even worse the people working there... More 

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Roberto R, Guest Relations Manager at Holiday Inn London - Kings Cross / Bloomsbury, responded to this review

Dear Thomas392, Thank you for your loyalty and honest feedback. We really appreciate your valuable comments, as they give us the opportunity to identify those lapses in service that need attention. I am very sorry to hear that your last stay with us was affected by our contractors' activity. As you mentioned we are fully refurbishing our property and occasionally... More 

Leeds, United Kingdom
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

stayed here two nights over the Easter break with two children aged 10&7. The hotel is very welcoming, clean and friendly. No issues checking in or with the information given etc. the rooms were very clean and big enough for what we needed - two double beds. The beds were so comfortable it was a joy to get in after... More 

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Roberto R, Guest Relations Manager at Holiday Inn London - Kings Cross / Bloomsbury, responded to this review

Dear littlewood83, Thank you for your wonderful review. We really appreciate you acknowledging our dedicated and friendly staff. We are thrilled you had a great stay and that you would come back and stay with us. Thank you again for writing and we look forward to seeing you back. Warm regards More 

Nottingham, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

The stay at the Holiday Inn was very good, the staff were amazing!! Was in awe as I entered the hotel!:D I had stayed before but was very young at the time!! Room was amazing and how i was expecting with everything there. Even a mini bar with everything inside complimentary! Also tested out the gym facilities and it was... More 

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Roberto R, Guest Relations Manager at Holiday Inn London - Kings Cross / Bloomsbury, responded to this review

Dear April S, Thank you so much for taking the time to post your nice review. I very happy to hear that you came back to our property after a long spell and that you were very impressed with the bedroom standards and staff service. On a different note, I am sorry if breakfast did not live up to your... More 

norwich
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Fantastic stay in this hotel all the staff was so friendly nothing was too much trouble rooms very spacious and clean food was excellent cannot fault anything swimming pool and spa lovely our stay was perfect

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Roberto R, Guest Relations Manager at Holiday Inn London - Kings Cross / Bloomsbury, responded to this review

Dear ruddvan, Thank you for your rave review! We are so glad you enjoyed our friendly service and spa facilities. We appreciate your recommendation and we look forwward to your next stay with us. Warm regards More 

Chester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I was here for just one night in February. The room was fine. The beds are very comfortable and the sheets and towels were all very clean. I have come to expect this from the IHG brands now though. The bathroom was clean; a new shower curtain was hung just after we arrived (this was not due to a request).... More 

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Roberto R, Guest Relations Manager at Holiday Inn London - Kings Cross / Bloomsbury, responded to this review

Dear LucyADE27, Thank you for sharing your candid feedback in reference to your last stay at our property. We always welcome our gests' comments positive and negative, as they give us the opportunity to constantly monitor and improve our standards of service. We are very disappointed to read that your visit did not live up to your expectations. This is... More 

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