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Crowne Plaza Hotel London Ealing

#398 of 1,049 Hotels in London
Certificate of Excellence
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Western Ave | Hanger Lane, Ealing, London W5 1HG, England
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Crowne Plaza Hotel London Ealing
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Crowne Plaza Hotel London Ealing
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468 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Hotel London Ealing
See the most recent reviews
Manchester, England
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 25, 2010

Stayed here with the club package, thinking we would get an inclusive breakfast as well as some nibbles in the evening. We fould that some business travellers were hoovering up any food left out in the club lounge before anyone else got much of a chance. There was nobody on the hotel staff monitoring the levels of snacks and breakfast... More 

Was this review helpful? Yes
CPEalingGM, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer thank you for taking the time to add your comments; pleased to note that the staff used their initiative to ensure you received breakfast. Kind regards Gordon Stewart General Manager More 

Nottingham, UK
Top Contributor
65 reviews 65 reviews
40 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed July 19, 2010

We stayed for one night in July 2010 as we were in London to see Penn & Teller in Hammersmith and it was only a short tube journey away. Hotel was located right next to Hangar Lane tube station which is on the Central line so travelling into central London was a breeze. Parking at the hotel was £10. The... More 

Was this review helpful? Yes
CPEalingGM, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for taking the time to add your comments. I am very pleased to note that you found all aspects of the hotel to your liking and I do acknowledge that the exceptionally high temperatures during your stay did make the hotel feel warmer than normal. Kind regards Gordon Stewart General Manager More 

Hamburg
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 25, 2010

Crowne Plaza Ealing is a recently refurbished hotel which has small but beautiful rooms. If given one to courtyard, sleep will be uniterrupted as the main side of the building faces a major highway. No need to fear that this location is too far away from Central London, as the Central line tune station 'Hangar lane' is a two minutes... More 

Was this review helpful? Yes
CPEalingGM, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for taking the time to add your comments. I am very pleased to note that you found all aspects of your stay very positive. We all look forward to having the opportunity to welcome you back in the near future. Kind regards Gordon Stewart General Manager More 

Israel
Contributor
15 reviews 15 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 6, 2010

I stayed in this hotel for 1 night. The staff were terrific! very kind and very helpful. I was upgraded, as a platinum priority club member, to their club suite. This was a huge room, very modern and well decorated. The bed was super comfortable and even though I was located on the first floor facing the highway - there... More 

Was this review helpful? Yes
CPEalingGM, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for adding your comments. I am very pleased to note your comments on the staff and that you enjoyed the facilities in our feature Club bedroom. Kind regards Gordon Stewart General Manager More 

Northants
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 30, 2010

We stayed at the Crowne Plaza for an evening at the end of may when we were going to see Pendulum at Wembley Arena. We chose the place based on reviews, proximity to wembley and cost and we were really impressed. The hotel is comfortable, well presented and spotlessly clean. Although it sits next to the hanger lane junction on... More 

Was this review helpful? Yes 2
CPEalingGM, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for taling the time to add your positive feedback further to your recent stay. I will pass on your comments to the relevant departments. Kind regards Gordon Stewart General Manager More 

NL
Top Contributor
59 reviews 59 reviews
41 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 29, 2010

Stayed here on a short trip to London. Hotel has been refurbished and as a result the rooms are very nice, and compared to some other hotels reasonably big. Staff are very friendly and helpful. hotel is 30 minutes from Heathrow by car, and 20 minutes from Oxford street on the underground. ( Station is opposite the hotel)

Was this review helpful? Yes 1
CPEalingGM, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for taking the time to add your comments. We all hope to have the opportunity to welcome you back in the near future. Kind regards Gordon Stewart More 

Pembroke, Wales. UK
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed May 25, 2010

Booked this 2 night stay (with a trip to Phantom) to celebrate my wife's birthday - and we were certainly not disappointed! Ok, the hotel is a little out of town but situated very close to a tube station and a 20 minute hop into the west end. It is also located some 3 miles from Wembley stadium with direct... More 

Was this review helpful? Yes 1
CPEalingGM, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for taking the time to add your feedback. I am very pleased note that you enjoyed your stay and I will pass on your comments to my team. I am personally flattered by your closing comment, however I must say that I have a very good team who deserve the credit for delivering the service you... More 

Boston area, MA
Top Contributor
96 reviews 96 reviews
87 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed May 23, 2010

I stayed at this hotel to be near a client. Their office is in the middle of no place -- warehouses and nothing to see or do. The hotel is across the street from the Hangar Lane tube station. I took a taxi there from Heathrow and the driver said, "I wouldn't go out at night here." The car park... More 

Was this review helpful? Yes 1
CPEalingGM, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer Thank you for your comments and I am pleased to note that you liked the Club Lounge and our gym facilities. The lower windows are not gated, but there is indeed a low level fence around the building to ensure guests' safety to the drop in level to the hotel's lower ground floor. I find your comment on... More 

Rutland
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed May 9, 2010

My wife & I have just returned from a stay at this hotel & are hoping to book it again in the very near future!! Having read some very favourable reviews we were hoping that it would live up to it's "hype" & it didn't disappoint!! Having rang the hotel the previous day to ask if an early check-in was... More 

Was this review helpful? Yes 1
CPEalingGM, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for taking the time to add your comments. I am obviously very pleased with your feedback and I will pass this on personally to all. As always I will be stressing to my team it's not about us being able to achieve high standards, it's all about providing them consistantly! Kind regards Gordon Stewart More 

tel aviv
Top Contributor
88 reviews 88 reviews
21 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed May 1, 2010

Ive stayed in the hotel for 9 nights during my visit to London on March 2010.Got a very good price through the HI reservations.The room ive got was a double club room.I was very satisfied with the room,the bed was super comfortable,the TV set was big enough and had what i expected,there was a refrigerator with complimentary water,orange juice and... More 

Was this review helpful? Yes
CPEalingGM, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for taking the time to add your very positive feedback and we hope to have the opportunity to welcome you back in the not too distant future. Kind regards Gordon Stewart General Manager More 

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